Avis clients France Trampoline

Top!

Excellent product

Very good fast delivery

The service contacted me to ensure the correct number of spring bars and the diameter before sending the order. I highly recommend them.

Very satisfied

Clear and well-illustrated site, videos and explanations very clear.

Very satisfied with the product and the delivery time.

After several exchanges, I received the correct parts and finished the assembly.

Very good after-sales service that sent me a defective part despite the expired warranty period.

Hello I wanted to thank you for your professionalism and your sense of commerce. The customer service is incredibly efficient!! Good and long continuation

Company always very serious, which I recommend. Very fast delivery. Trampoline purchased in 2014. We are changing the net for the second time and the foam mat for the first time, knowing that our trampoline stays outside all year round.

Order delivered very quickly. Super trampoline (jump 360) where I, as an adult, use it regularly. More expensive than others that can be seen but you can feel that the quality is there. Let's see over time now.

The dome is of very good quality! It assembles quite easily (with several people). The tent is really nice (the hammock not tested yet!). Our 2 sons are delighted to be able to climb and hide!!! The only problem encountered is the totally incompetent carrier!!

Assembly instructions too brief leaving room for the possibility of errors.

very good quality

Fast shipping

Very efficient and very fast except for the delivery by DPD

Speed and compliance my grandchildren are delighted

Everything is perfect from the product to the communication to the delivery. I highly recommend!

Very good after a phone call I was offered a callback the next day. This was done, the salesperson informed me very well and helped me find the trampoline jumping mat. Patient, very friendly, and attentive. Which is very pleasant. Thank you very much.

order delivered very quickly my little girls are delighted to climb

The trampoline seems to be of very good quality, it has just been installed, we need to see about the duration. You need 2 people to assemble the base structure. The delivery time is a bit long. But it respects the appointment time well.

Really satisfied with our purchase. (Ovalis 490) Very good quality material, assembly requires two adults. In my opinion, the provided tool (spring clamp) could use a bit more grip on the handles. My children are over the moon!

Delivery even faster than expected: very good!

I bought the climbing dome with its 3 accessories and I am delighted with my purchase. I encountered some problems with the hammock, but the customer service was very responsive and friendly and sent me the defective item again. I recommend this site which is very serious!

Very very quick response by email and phone and very good responsiveness to a small problem with a defect on a part. No issues for the replacement. Very pleasant staff on the phone. I recommend.

The phone contact prior to our purchase went very well. The representative was patient and pedagogical. The site is very well designed and the delivery was fast.

very good

Very attentive and great advice

Good durable products

order tracking and customer service perfect fast and efficient

Very good

I am very happy with my purchase, this is the second time I order from you, but this time disappointed because the delivery took longer than expected between the order which was forgotten to be validated and the delivery I lost 2 weeks.

Very good product however the delivery by DPD is a disaster...

perfect delivery respected fast perfect solid packaging

Good advice Fast order

Good but quite expensive

Very good

Nothing to report

Very satisfied. I recommend. Very clear site and top delivery speed.

Very good phone contact Timely delivery Good product

I have a trampoline from another brand that uses the same parts as those on the site, I had a doubt about ordering spare parts. I sent a few photos via WhatsApp and I was contacted back within half an hour to help me. Order placed and delivered within 5 working days in Belgium. Great site and great follow-up ;)

Material of good quality that delights the children A delivery issue occurred but independent of France Trampoline which was very attentive to resolve the problem. I recommend with my eyes closed

Top notch, fast delivery, top products and I called an advisor for assembly, pleasant person who met my expectations

delivery made on the requested date

Hello. I was just discussing this with a friend... You are number one, by far, ahead of all the websites (and especially companies) I know... you are a reference, a perfect example of everything one can expect from customer service, even for leisure! I have been a craftsman for nearly 20 years, I place at least two orders a month, and no one comes close to you... Congratulations on your products that remain high quality given the circumstances, you evolve them when justified, well done to the whole team! Thank you again Sincerely Pierre Fruchier

Excellent quality and fast delivery!

The trampoline seems to be of very good quality after assembly, we'll see over time now. 2 remarks nonetheless: instructions not very clear sometimes, you have to guess some assemblies, and the last step of assembling the peripheral belt is very average, it goes around the trampoline and the straps passing over the posts are too small.

Product generally meets my expectations; Video and assembly instructions too brief, hence possible difficulties in assembly for someone not handy but ultimately doable. Very good order tracking/customer service; I recommend

material corresponding to the order and easy to install