Avis clients France Trampoline

4.7 /5
22128 avis clients
5/5
February 9, 2024
Good product, delivered on time.
5/5
February 8, 2024
Good
4/5
February 6, 2024
After some transport mishaps, your service is very good and professional.
5/5
February 5, 2024
Hello, We received the ordered product perfectly within the announced timeframe, great! However, we haven't installed it yet as we are waiting for our grandchildren to install it with them... Best regards, Birgitta Gaillard.
5/5
February 5, 2024
I ordered a climbing dome, I haven't set it up yet. I had to contact customer service due to an error on my part, very quick response with resolution of the problem.
5/5
February 5, 2024
Very good product. Very easy to order online. Very fast shipping.
5/5
February 5, 2024
Attentive person, very professional and very good advice. She took the time to give me all the information I needed, wisely guiding my choice, which made me decide to place the order right away. I knew the product but not the telephone sales service. It lives up to the quality of the products offered.
5/5
February 4, 2024
Perfect
5/5
February 4, 2024
Nothing to report following a problem the response from customer service was very effective and quick
5/5
February 1, 2024
Nothing to report everything is perfect! Quality products the delivery was fast. The assembly is quite easy the instructions are clear you need to be 2 to assemble the structure but 3 people are necessary at certain stages depending on the accessories to be installed.
5/5
January 31, 2024
VERY FAST ORDER. EASY DELIVERY. TOP
5/5
January 30, 2024
Very good after-sales service, we contacted them by email for a bent bar, it was replaced within the week. Everything is perfect.
5/5
January 30, 2024
Efficiency
5/5
January 29, 2024
Fast delivery and we made a mistake on a product it could be removed before delivery and thus refunded. As for the quality of the product, we can't know yet as we are waiting for better weather
5/5
January 28, 2024
Very good site very clear and easy to find the material
5/5
January 28, 2024
The best! The products, the service... nothing to say, it's perfect!
5/5
January 23, 2024
Very good
4/5
January 22, 2024
Nothing to report
5/5
January 22, 2024
Quality products, in line with expectations and delivered quickly
5/5
January 17, 2024
Good
3/5
January 16, 2024
Order tracking: a bit laborious, the announced deadline was not respected and the responses to requests for information required follow-ups on my part. Product: quite complicated to put the springs and the first level of bounce is lower compared to the previous trampoline of the same brand... to be confirmed with the return of good weather
Réponse de France Trampoline - December 27, 2023
Hello, We have checked the details of your order and found that the delivery time of 5 working days was respected. The order was placed on the 25th, a public holiday, and was handed over to the carrier on December 27, thus respecting our shipping time of 24 to 48 hours. Moreover, we informed you during your order that the carrier would be closed on December 30, causing a slight delay in delivery. You finally received your product on January 4. Regarding the bounce of the trampoline, we note that you previously had the Waouuh/Octopulse trampoline, a sporty model offering a powerful bounce. The model you chose this time, Jump'Up, is part of our family access range, offering a softer bounce suitable for family use without tiring the children too much. We remain at your disposal for any further questions or concerns. The France Trampoline team
5/5
January 15, 2024
Nothing to report. Delivery error on the number of springs. The error was quickly rectified with an express delivery. Very good service.
5/5
January 15, 2024
Very kind very professional
5/5
January 11, 2024
Quality of products, ease of the site, sincere details and characteristics, responsiveness and top French company!
5/5
January 10, 2024
Perfect
5/5
January 9, 2024
Nothing to say everything was perfect
3/5
January 9, 2024
The products delivered to me do not exactly match what I was looking for; mainly dimension issues (these are Ninja courses and other games to be fixed in trees). I should have contacted the company for advice. I don't know how to buy online, without seeing with my own eyes and especially without discussing with a salesperson.
Réponse de France Trampoline - December 15, 2023
Hello, We are sorry that you were unable to choose the products suitable for your garden. Please do not hesitate to call us or send us an email if you need advice. We are available from Monday to Friday from 9am to 12:15pm and from 1:30pm to 5:30pm at 05 56 36 04 62 and by email at contact@france-trampoline.com. Best regards, The France Trampoline team
5/5
January 8, 2024
perfect
5/5
January 8, 2024
perfect transaction
5/5
January 8, 2024
Efficient from start to finish. The quality of the product meets the user experience. Not much to complain about.
5/5
January 8, 2024
product ok
5/5
January 7, 2024
Good product but very difficult to assemble (no tools provided, too little explanation)
5/5
January 7, 2024
I have already bought a trampoline from you and the quality is great!! I just ordered, still for my grandsons, rugby posts. The order by phone went well and the delivery by chronopost was good too.. The deadline was perfectly respected just before Christmas, as I wished.
5/5
January 7, 2024
Nothing to report
5/5
January 7, 2024
Delivery within the announced deadlines
5/5
January 6, 2024
Items received before Christmas. Timely delivery. Perfect
5/5
January 4, 2024
Very high professionalism
5/5
January 4, 2024
Excellent quality product, well packaged and delivered in a short time despite the busy holiday season. Easy assembly and disassembly. Guaranteed success of this trampoline with the kids. I recommend.
4/5
January 4, 2024
Happy with my purchase. Just a small issue fixing the slide properly. One side is easy but for now we can't fix the other side correctly.
5/5
January 4, 2024
Fast delivery time, attentive customer service 👍🏻 I recommend 🤩
5/5
January 4, 2024
Fast delivery. Very good product
5/5
January 4, 2024
Easy and quick.
5/5
January 3, 2024
Good product, satisfied with my order.
5/5
January 3, 2024
Product of very high quality
5/5
January 3, 2024
Compliant and adapted delivery.
5/5
January 3, 2024
The rugby posts are of very good quality and the delivery was very fast. I am very satisfied with this purchase
5/5
January 3, 2024
Order arrived just in time for Christmas even though I ordered quite late. Thank you
5/5
January 2, 2024
Very good, meets my expectations
5/5
January 2, 2024
Very good service and very good material
5/5
January 2, 2024
Very satisfied 😊
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