Avis clients France Trampoline

4.7 /5

19606 avis clients

Marcel M.

4/5

3 mai 2023

A team that has spring! Quality products that meet expectations 😄 Thank you

Louis L.

5/5

3 mai 2023

I am very satisfied. The order even arrived faster than I expected

Charlotte M.

4/5

3 mai 2023

Very good product!

Franck R.

4/5

3 mai 2023

Clear site, fast delivery. The trampoline seems to be of quality. I still rate 4/5 and not 5/5 for the assembly part: what a hassle to succeed in assembling the pieces (legs), and on the springs if like me you make a mistake at one point by putting 'Monday on Tuesday' good luck to disassemble and go back! I thought the veins in my forehead were going to explode. Once assembled, nothing to report, the kids are delighted that's the main thing.

Eva O.

5/5

3 mai 2023

Article conforms to the description, perfect

Joelle C.

3/5

3 mai 2023

Initially, an ordering error on my part. But then, the diameter of the additional elements sent to me did not match. We had to fiddle a bit because the kids were impatient to use the trampoline.

Réponse de France Trampoline - 10 avril 2023

Hello, We apologize for the inconvenience caused. Indeed, we have just checked the order that was sent and there was a data entry error in your order. We have just sent you an email regarding this issue, in order to remedy the problem. Best regards, The France Trampoline team

Christopher T.

4/5

3 mai 2023

very good!

Bruno C.

5/5

3 mai 2023

Material completely compliant. Fast delivery. -

Odile E.

5/5

3 mai 2023

Top phone reception. Available to answer questions and good advice. Very pleasant and patient. Ordered parts impeccable and fast delivery I recommend

Stephan M.

5/5

3 mai 2023

Perfect

Eliane S.

5/5

3 mai 2023

Serious company and very high quality products.

Jean-pierre S.

5/5

3 mai 2023

Perfect

Constance B.

5/5

3 mai 2023

Great advice by phone until delivery, thank you! The trampoline is of excellent quality, easy and quick to assemble. I highly recommend France Trampoline 👍👍👍

Vincent K.

5/5

2 mai 2023

Perfect, fast and careful shipping, very good quality !!

Mariane B.

5/5

2 mai 2023

No problem on the site, my trampoline is of the same brand, I appreciate being able to still find the parts 18 years after the purchase

Louis P.

5/5

2 mai 2023

No problems

Loetitia P.

5/5

2 mai 2023

Perfect!

Siegfried A.

5/5

2 mai 2023

Very good

Aline V.

5/5

2 mai 2023

High quality product, nothing to do with the material previously found in large DIY stores that lasted only one season. Fast delivery, well-packaged parcel.

Stéphane T.

5/5

1 mai 2023

Very good service

Laetitia B.

5/5

1 mai 2023

Very good product, fast and scheduled delivery Impeccable

Harmonie M.

5/5

1 mai 2023

Very good quality and fast shipping

Bernadette M.

5/5

1 mai 2023

Small hammock very appreciated to add to the dome, it's a safety to avoid falls and a place to rest and dream.

Jerome E.

5/5

1 mai 2023

Jean-didier R.

5/5

29 avril 2023

Very good communication in advance and delivery on time Perfect

Frank J.

5/5

28 avril 2023

Net received quickly and perfectly adapted to our Rush brand trampoline (Maxitoys)

Jean-luc A.

5/5

28 avril 2023

After ordering a jumping mat, I was asked to confirm the exact dimensions of the mat. This shows the seriousness of this site. The item was received quickly, compliant with the order, and it adapted perfectly to my trampoline. The quality of the mat is excellent and the assembly was easy.

Jean-louis J.

5/5

28 avril 2023

Efficient service that managed to resolve a shipping issue (item apparently lost by the carrier) and then sent me a video tutorial for assembly. Bravo to all the actors involved in these actions.

Murielle D.

5/5

27 avril 2023

GOOD SERVICE HAPPY WITH MY PURCHASE

Michel P.

5/5

27 avril 2023

Fast delivery

Claudette D.

5/5

27 avril 2023

Order placed by phone, the person was professional, efficient, and very friendly.

Helene R.

4/5

27 avril 2023

Delivery received on time, but quite a few difficulties in assembly. You need to be strong. Despite the videos and the instruction manual, everything does not go exactly as indicated.

Christian L.

5/5

27 avril 2023

Fast shipping, good ordered part. What more could you ask for?

Anaïs T.

5/5

27 avril 2023

Very clear, very fast, products of very good quality

Nicolas D.

5/5

26 avril 2023

PERFECT

Aurélien S.

5/5

26 avril 2023

Very happy with our purchase. Trampoline of very good quality

Cyril M.

3/5

26 avril 2023

The product arrived damaged and despite the complaint to the carrier, they refused to take responsibility. France trampoline made a financial effort which I believe is the least they could do because a product costing 1/3 of the trampoline should arrive in good condition. For the next delivery, the carrier will certainly have to wait. Sincerely, Mr. Martinet.

Réponse de France Trampoline - 10 avril 2023

Hello, Thank you for your comment. Indeed, if at the time of receiving a package you notice damage, it is very important to leave very precise qualitative and quantitative reservations on the delivery note (paper or electronic). Acceptable reservations are recalled in our General Sales Conditions (https://france-trampoline.com/fr/content/3-conditions-vente), but also in the email you receive confirming the shipment of your order. If the reservations left are not precise, then the carrier has the right to refuse the damage. We invite all our customers, in case of doubts during a delivery, to contact us by phone at 05 56 36 04 62. If we are not available and the carrier does not wish to wait, we advise you to refuse the delivery due to damage. We remain available for any further information. The France Trampoline team

Patricia B.

5/5

26 avril 2023

Well received and everything in good condition.

Patricia G.

5/5

26 avril 2023

Trampoline of good quality, fast delivery on time!

Cécile D.

5/5

26 avril 2023

Very good product.... Very understandable instructions

Mélanie D.

5/5

25 avril 2023

Everything is perfect

Bénédicte C.

4/5

25 avril 2023

Trampoline of very good quality. Assembly took a long time because the instructions were relatively unclear. Very disappointed with the delivery service: even though I contacted customer service several times to ask about the delivery day, and they assured me that I would be contacted by the delivery person... that was not the case! It was complicated to welcome the delivery person since it was a delivery to a second home... Aside from this disappointing delivery and the tedious assembly, our children are thrilled with the trampoline.

Deguy P.

4/5

25 avril 2023

Very satisfied with the service.

Serge D.

5/5

25 avril 2023

Very good advice

Cedric R.

5/5

25 avril 2023

Fast, precise, complete package, effective material... Top!

Nathalie V.

5/5

25 avril 2023

After ordering on the site, someone contacted me by email to confirm the dimensions and to ask for additional information. This person wanted to avoid any mistakes and ensure I wouldn't have to return the product. After responding, I received my order 2 days later. Very serious.

Christophe C.

5/5

25 avril 2023

Very good service

Laura M.

5/5

25 avril 2023

Ultra fast and very careful shipping. Superb quality item, I have never found anything as solid and qualitative.

Celine D.

5/5

25 avril 2023

Super product!!! The quality is worth the price. Bought as an Easter gift, the children are delighted. Satisfied with my purchase.