Avis clients France Trampoline

4.7 /5
21753 avis clients
5/5
June 27, 2023
Order conforms to my expectations. I would have liked a manual but it was quite easy.
4/5
June 27, 2023
The trampoline works very well and is quite large.
5/5
June 27, 2023
Very good service and product.
5/5
June 27, 2023
Tracking and delivery of the package were very satisfactory.
5/5
June 27, 2023
Very professional
5/5
June 27, 2023
Everything was okay
5/5
June 27, 2023
Good
5/5
June 27, 2023
Very good material
4/5
June 26, 2023
Very fast delivery. Cushion easy to place, apparently of good quality, however a bit expensive
5/5
June 26, 2023
I have had a trampoline of this brand for over 10 years and I am extremely satisfied. To date, I have only changed the rebound mat and the cover that protects the springs once. The product's durability is undeniable. I recommend it without hesitation, probably one of the best on the market. Well done
5/5
June 26, 2023
Excellent product
3/5
June 26, 2023
Difficult to find the product searched. Complicated order and payment.
Réponse de France Trampoline - June 5, 2023
Hello, Our team is doing everything possible to facilitate our customers' orders, you can contact us at 05 56 36 04 62 or by email at contact@france-trampoline.com to let us know about the payment difficulties you encountered. Best regards, The France-Trampoline team
5/5
June 26, 2023
Hello, good quality product, relatively easy to assemble, a small defect on a plastic part separating the vertical posts from the feet on the ground. Nevertheless, very good product.
5/5
June 26, 2023
Top material, only the assembly instructions are a bit lacking, it would be good to mention that a video on YouTube exists, it helped me a lot
5/5
June 26, 2023
Perfect 👍
4/5
June 26, 2023
Very good products and sent quickly.
5/5
June 26, 2023
Commitment kept. Delivery a bit faster than expected.
4/5
June 26, 2023
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5/5
June 26, 2023
Assembly, very well explained, fast delivery
5/5
June 25, 2023
Excellent from order to customer service. Thank you for your professionalism.
5/5
June 25, 2023
Perfect service
5/5
June 25, 2023
Very good
5/5
June 25, 2023
Excellent trampoline, easy to assemble, the only downside is the assembly of the safety net where it needs to be installed in the right direction to be set up
5/5
June 25, 2023
Order and receipt very fast, well packaged
5/5
June 24, 2023
Everything was perfect!! I even received a call regarding the order and the compatibility of the jumping mat with the existing structure
4/5
June 24, 2023
Assembly a bit complicated after a few uses, one arch broke, others are bent
5/5
June 23, 2023
The site is clear with information that can be found quickly. The order is easy to place and the shipping is very fast. Moreover, the customer service is also very responsive and accommodating.
5/5
June 23, 2023
-
5/5
June 23, 2023
Super quality product, fast delivery, pure happiness
5/5
June 23, 2023
Fast and efficient!
5/5
June 23, 2023
Very happy with this second product, my two little girls are very happy with this new equipment. Very nice quality.
3/5
June 22, 2023
Very fast shipping and product meets expectations. However, the shipping costs are very high. It's a shame that the Mondial Relay option is not available for Belgium
5/5
June 22, 2023
Nothing to say, meets expectations
5/5
June 22, 2023
Delivery speed
5/5
June 21, 2023
excellent service no criticism
5/5
June 21, 2023
EXCELLENT From the order to customer service, I am amazed by such professionalism. Thank you for your phone reception and your speed in sending spare parts.
5/5
June 21, 2023
Nothing to say. Perfect
5/5
June 21, 2023
Gift for a birthday very satisfied with the use he is having fun with this trampoline scooter
5/5
June 21, 2023
Good 👍
4/5
June 21, 2023
Very good
3/5
June 21, 2023
The jumping mat for the trampoline seems to be good but given the price, I thought the springs would be included! Disappointment upon opening the package, that's why I won't give more stars.
Réponse de France Trampoline - May 31, 2023
Hello, Thank you for sharing your opinion regarding the jumping mat for the trampoline that you purchased. We are pleased to learn that you find the jumping mat of good quality. We understand your disappointment, but we would like to emphasize that it is mentioned on each product sheet that the springs are not included. We do our best to provide complete and transparent information about our products to avoid any confusion during the purchase. We are always at your disposal if you have any other questions or additional concerns. Best regards, The customer service team
5/5
June 21, 2023
Top. Thank you
5/5
June 21, 2023
Fast delivery and compliant products, thank you
1/5
June 21, 2023
Trampoline delivered damaged: two twisted and crushed structure bars. Called customer service, but no technician available, just a salesperson asking me to call back later. I had to redo the two structure bars myself with a mallet, grinder, and metal drill..
Réponse de France Trampoline - June 3, 2023
Hello Sir, We are sorry to hear that you encountered a problem with your delivery. We tried to trace your call, however, we cannot find any record of it. Could you please tell us what day and at what time you called us? We always strive to call back our customers whether it is for a simple product question or for after-sales service. We have also just left you a voicemail to check in. Please feel free to contact us again by email or phone to make your complaint. We are open from Monday to Friday from 9:00 AM to 12:15 PM and then from 1:45 PM to 5:30 PM. Best regards, The France Trampoline team
5/5
June 21, 2023
Excellent, fast, very good quality
5/5
June 20, 2023
Perfect 😊
1/5
June 20, 2023
I ordered a cover and springs and there are no springs
Réponse de France Trampoline - May 31, 2023
Hello, Thank you for sharing your opinion regarding your order of cover and springs for the trampoline. We are sorry if you were disappointed to find that there were no springs included in your package. We would like to clarify that on the product sheet, it is specified that the springs are sold separately and are not included with the cover. If you need additional springs, our customer service team is available to help you choose the springs compatible with your trampoline. We thank you for your understanding and your feedback. Best regards, The customer service team
5/5
June 20, 2023
Nothing to say, everything is perfect
5/5
June 20, 2023
Very good phone contact
4/5
June 20, 2023
Fantastic equipment like in the gym, fast delivery and without damage. However, assembly is tedious and two pieces were missing. The after-sales service sent me the missing pieces quickly but they were not identical to those they replaced. I am satisfied and recommend the brand and online purchase.
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