Avis clients France Trampoline

Compliant and fast shipping.

Good product in accordance with our request. Perfect delivery as expected.

Very good

Product meets expectations with delivery within a reasonable timeframe.

Impeccable. Thank you for detecting the error I made in my order. You are super professional!

Product conforms and fits perfectly with the net. However, the delivery times were very long.

Evaluation: + The material is of very good quality. - The ladder does not allow for a very secure ascent and descent from the trampoline (lack of ramp). + Customer service is very courteous and professional. - Logistics is not their strong point (failure to meet deadlines, no control over delivery providers, and damaged package upon receipt) Experience: I contacted the sales service and placed my order quite in advance for delivery on a specific date (due to a secondary residence). Close to the deadline, I learned that the delivery would not be at my place on the desired day. I had to rent a van to go pick up the packages at the warehouse 1 hour from home. Some packages were damaged and opened. The after-sales service made a commercial gesture for the compensation and offered to replace the items that could have been damaged upon receipt. The material was intact. Assembly: The elements are easily identifiable in the assembly manual. I assembled it alone with my 8-year-old son, it took a bit long (the whole afternoon) but it was doable. The slightly difficult parts: - Pushing the feet onto the base structure - Turning the structure once the feet are fixed. - Pulling the last springs to secure the jumping mat. Usage: The oval 490 trampoline bounces very well across its entire jumping surface. The safety net fulfills its role correctly. Trials - Front and back flips - Jumps with two and three (< 150kg total) - Sitting, lying down, kneeling Conclusion: Given the quality of the material and the professionalism of the agents, the logistics errors are more than compensated.

Fast and compliant shipping.

This provider is very serious

Easily accessible by phone and very useful for sorting the safety net

Top 👍

I bought my second-hand trampoline, all spare parts are available. After ordering the parts, someone contacted me to make sure they were the right ones before shipping. Fast and efficient

Serious and efficient provider

I appreciated being able to reach someone from France Trampoline who advised me appropriately before I placed my order. I just regretted that the delivery times were longer than expected but when I called France Trampoline again, the necessary was done with the company and the order then arrived quickly

Always a good experience working with France Trampoline. I like to order by phone and I always deal with someone pleasant, it is handled quickly, there is good follow-up and the products are of quality.

Nothing to report

Product conforms to the order, children and adults enjoyed the zip line safely

Great, feedback from customer service on the online site!!! Thank you again

Very responsive to change a damaged item.

An extremely efficient after-sales service: I was called back very quickly, very attentive, a solution was found immediately easily with supporting advice, I recommend without moderation! A huge thank you to the team!

Fast delivery with appointment: convenient

Product shipped on a Monday, the day of the order, delivery scheduled for Wednesday, the delivery person did not come, postponed to Friday same, again postponed to Monday same, delivered on Tuesday by an independent delivery person because DPD is incompetent, France trampoline must absolutely change delivery company, otherwise product received of quality no comparison with products sold on discount sites.

Good on the phone, but I first ordered a trampoline net on the site.... and after a month, seeing nothing coming, I contacted by phone where I learned that it was no longer available.... I was directed to another cheaper net that I received, but to install it I had to undo the knots to attach it (send the non-knotted ties).

Total quality supply

Fast delivery, excellent quality product

Great

Very happy with my purchase, installation is quite easy, our little grandchildren love it!

Nothing to report. All good

Not installed yet... but the quality is impeccable

Availability, friendliness, and professionalism during a phone exchange for advice. Order received in a timely manner.

Real + to be able to order spare parts!

Good jump mat for replacement!

perfect

Very satisfied with my order. The quality is there. The assembly is long but not as complicated as some reviews suggest. Both children and adults are delighted!

Very easy for ordering and speed of receipt

DPD delivery deplorable (cancellation at the last moment, inconsistent information between received messages and online tracking of the package...)

A good trampoline

Ekomi site not optimized for phone. France Trampoline order shipped quickly but problematic delivery via untrustworthy provider. Offering a pickup option directly at the platform would avoid many unfulfilled delivery schedules. Otherwise, quality trampoline. Easy assembly. Very solid structure. The fabric is a bit soft for athletes. The finishing band could look better with more Velcro for good support. Satisfied with the product.

Everything went very well.

very good quality product

Top Very serious. Very responsive customer service The products are very high quality

Nothing to report perfect

Quality product. Fast delivery.

Satisfied. But check to leave the package at the right address. Here, the package was left with my neighbor.

The delivery went well. I am very happy with your company! Highly recommend very serious and professional!

perfect delivery conforms and fast careful packaging

the order placed with FRANCE TRAMPOLINE perfectly matches my wishes. The product is of very good quality and pleases our grandchildren mainly and our older children.

This is the second trampoline we have bought as a family for the grandchildren, we are satisfied with the product. However, we think that the spring protection pad surrounding the trampoline could be a little wider and reinforced.

Perfect, product conforms to the description. Super quality Very fast delivery in 1 day

Good welcome Very professional