Avis clients France Trampoline

Fast shipping

Very efficient and very fast except for the delivery by DPD

Speed and compliance my grandchildren are delighted

Everything is perfect from the product to the communication to the delivery. I highly recommend!

Very good after a phone call I was offered a callback the next day. This was done, the salesperson informed me very well and helped me find the trampoline jumping mat. Patient, very friendly, and attentive. Which is very pleasant. Thank you very much.

order delivered very quickly my little girls are delighted to climb

The trampoline seems to be of very good quality, it has just been installed, we need to see about the duration. You need 2 people to assemble the base structure. The delivery time is a bit long. But it respects the appointment time well.

Really satisfied with our purchase. (Ovalis 490) Very good quality material, assembly requires two adults. In my opinion, the provided tool (spring clamp) could use a bit more grip on the handles. My children are over the moon!

Delivery even faster than expected: very good!

I bought the climbing dome with its 3 accessories and I am delighted with my purchase. I encountered some problems with the hammock, but the customer service was very responsive and friendly and sent me the defective item again. I recommend this site which is very serious!

Very very quick response by email and phone and very good responsiveness to a small problem with a defect on a part. No issues for the replacement. Very pleasant staff on the phone. I recommend.

The phone contact prior to our purchase went very well. The representative was patient and pedagogical. The site is very well designed and the delivery was fast.

very good

Very attentive and great advice

Good durable products

order tracking and customer service perfect fast and efficient

Very good

I am very happy with my purchase, this is the second time I order from you, but this time disappointed because the delivery took longer than expected between the order which was forgotten to be validated and the delivery I lost 2 weeks.

Very good product however the delivery by DPD is a disaster...

perfect delivery respected fast perfect solid packaging

Good advice Fast order

Good but quite expensive

Very good

Nothing to report

Very satisfied. I recommend. Very clear site and top delivery speed.

Very good phone contact Timely delivery Good product

I have a trampoline from another brand that uses the same parts as those on the site, I had a doubt about ordering spare parts. I sent a few photos via WhatsApp and I was contacted back within half an hour to help me. Order placed and delivered within 5 working days in Belgium. Great site and great follow-up ;)

Material of good quality that delights the children A delivery issue occurred but independent of France Trampoline which was very attentive to resolve the problem. I recommend with my eyes closed

Top notch, fast delivery, top products and I called an advisor for assembly, pleasant person who met my expectations

delivery made on the requested date

Hello. I was just discussing this with a friend... You are number one, by far, ahead of all the websites (and especially companies) I know... you are a reference, a perfect example of everything one can expect from customer service, even for leisure! I have been a craftsman for nearly 20 years, I place at least two orders a month, and no one comes close to you... Congratulations on your products that remain high quality given the circumstances, you evolve them when justified, well done to the whole team! Thank you again Sincerely Pierre Fruchier

Excellent quality and fast delivery!

The trampoline seems to be of very good quality after assembly, we'll see over time now. 2 remarks nonetheless: instructions not very clear sometimes, you have to guess some assemblies, and the last step of assembling the peripheral belt is very average, it goes around the trampoline and the straps passing over the posts are too small.

Product generally meets my expectations; Video and assembly instructions too brief, hence possible difficulties in assembly for someone not handy but ultimately doable. Very good order tracking/customer service; I recommend

material corresponding to the order and easy to install

Fast shipping, material compliant. Little kids are delighted!

Order and delivery very fast.

Fast and compliant delivery.

very professional, I was called to verify the references of the trampoline for which I was ordering the mat

Good advice

Customer service available and responsive. Very satisfied

Very pleasant and very professional phone contact. The package is delivered on time. Very satisfying. However, efforts could be made regarding the packaging: the trampoline is delivered in 2 stacked boxes and these are really damaged, I didn't have time to unpack the boxes to see if the product is damaged.

Perfect tracking of parts on a trampoline almost ten years old in very good general condition. We definitely do not regret our purchase.

I was well advised, pleasant staff

My daughter is delighted, simple and quick installation. The zip line is of good quality!

Fast shipping, spare parts always available several years after purchase

No problem, fast delivery

Perfect 👍

Looking for spare parts, I was very well guided. However, the prices are high, and no commercial discount...

Very good. Finding replacement parts could be facilitated by entering the reference of the purchased trampoline