Avis clients France Trampoline

4.7 /5
21753 avis clients
5/5
June 3, 2023
Product meets my expectations, no issues.
5/5
June 2, 2023
Excellent consideration of my request and responsiveness.
5/5
June 1, 2023
Quality product! Very satisfied with my purchase for a 13-year-old (training for freestyle scooter).
5/5
June 1, 2023
Perfect.
5/5
June 1, 2023
Order processed quickly and received within 3 days, a big thank you for your efficiency
5/5
May 31, 2023
Delivered on time. Product compliant with my expectations. Everything is perfect and the children are very happy! I do not regret my purchase.
5/5
May 31, 2023
Very good
5/5
May 31, 2023
Great product
5/5
May 31, 2023
Perfect as before
4/5
May 31, 2023
The package is delivered on an unsuitable pallet. The boxes stick out a lot and are therefore damaged upon receipt, fortunately nothing is at risk inside. As for the product, it seems to be of very good quality. However, the elastics used to hold the safety net are already broken after a fall... a bit disappointing at this price...
5/5
May 31, 2023
I am very satisfied to have been able to find replacement parts after a purchase of more than 10 years and so easily!
5/5
May 31, 2023
Good product. Relatively simple assembly.
5/5
May 31, 2023
Very good for delivery and item compliant with the order
5/5
May 31, 2023
A top customer service, very well advised, I was given time to think (no pressure), order placed on Tuesday, delivered on Friday at the agreed time, top quality, assembly nothing to say and my little grandchildren are more than delighted, honestly I recommend, and it’s really worth comparing, the details (springs etc.) with other brands, honestly I recommend 100/100.
4/5
May 31, 2023
Good
5/5
May 30, 2023
Fast delivery. Compliant with my expectations. Assembly a bit delicate, but it’s done, with patience. You really need to be two to assemble it. Impeccable service. Thank you.
5/5
May 30, 2023
Great, efficient, compliant, fast
5/5
May 30, 2023
Before validating my order, they made sure that the ordered tarp was the right size for my trampoline. Fast shipping, very good.
5/5
May 30, 2023
Very satisfied with my order and the customer service who contacted me because they couldn't find me in their customer file to be sure I had taken the measurements of my trampoline after my order. And I thank them because thanks to them we were able to cancel the order I had just placed as I had not taken the measurements correctly and place a new order correctly.
5/5
May 30, 2023
Very happy with the quality
5/5
May 30, 2023
Very good product
4/5
May 30, 2023
Excellent: fast, efficient, compliant material, just the assembly documentation could be improved.
4/5
May 30, 2023
Good service but I would have appreciated a commercial gesture since the sling cable provided with the package was too short to go around the tree and I had to order a longer one without return of the small one.
3/5
May 29, 2023
Very abrupt braking.
Réponse de France Trampoline - May 11, 2023
Hello, Thank you for your comment. Indeed, the braking can be a bit abrupt, please ensure that users hold firmly to the pulley handles during use and also make sure that the heads of all users are below the pulley by adjusting the rope and the seat. We remain at your disposal for any further information at contact@france-trampoline.com or at 05 56 36 04 62. Best regards, The France-Trampoline team.
4/5
May 29, 2023
The small ordered items (carabiners) were poorly packaged and slipped through the poorly taped cardboard. The after-sales service was very responsive and sent me the missing item by post.
5/5
May 29, 2023
The site is still very serious, ultra-fast and careful delivery, quality and sturdy products. We had to change some wear parts (safety net among other things) on our 4.60m octagonal trampoline after 8 years of intensive use and we found the parts without any difficulty. A real pleasure for parents and children who found a trampoline almost brand new! We are now set for many years!
5/5
May 29, 2023
Very satisfied with the service, fast delivery, product compliant.
5/5
May 29, 2023
Satisfactory
4/5
May 29, 2023
Product corresponding to our expectations
5/5
May 29, 2023
Nothing to complain about, always satisfied with your products.
5/5
May 28, 2023
Very good listening and quality of products at the rendezvous...
5/5
May 27, 2023
Standard. Nothing to say.
5/5
May 26, 2023
Very good, fast delivery, compliant with what I expected. Thank you.
4/5
May 26, 2023
Very good product. Just a problem with the finishing skirt not matching the poles for fixing.
5/5
May 26, 2023
Good phone listening that meets my expectations. Top delivery person. Ideal products. Thank you!
5/5
May 26, 2023
Delivery on time. Solid quality material.
5/5
May 25, 2023
Very efficient after-sales service, accommodating and quick. I highly recommend France Trampoline.
5/5
May 25, 2023
Order compliant.
4/5
May 25, 2023
Good trampoline but the instructions are really more than brief! This makes assembly complicated... Closure not going down completely preventing full opening, making access more difficult for children
5/5
May 25, 2023
Pleasant and efficient phone contact. The delivery person was very friendly; he carried all the large packages himself into the garden.
5/5
May 25, 2023
Very serious service, counting on all your expectations.
5/5
May 25, 2023
Very good 😊
5/5
May 25, 2023
Trampoline meets our requirements
5/5
May 25, 2023
Very good service. Nothing to say.
5/5
May 25, 2023
No problem!
4/5
May 25, 2023
Very nice welcome and advice
5/5
May 25, 2023
Quality products, a wonder for children
1/5
May 24, 2023
The last order does not fit our trampoline because apparently your mats do not match the size!!! Moreover, the ad suggests that the tarps are delivered with the springs, unfortunately this is not the case! We can no longer use our trampoline since the last delivery.
Réponse de France Trampoline - May 6, 2023
Hello, Thank you for sharing your experience with the net you ordered. We are sorry to learn that the size of the net was not quite suitable for your trampoline, which prevents you from completely going around it. We understand your disappointment and wish to resolve this issue for you. To better assess the situation, we encourage you to send us photos of the net installed on your trampoline. This will allow us to examine the problem more closely and find an appropriate solution. You can send them to our customer service at contact@france-trampoline.com. Best regards, The France Trampoline team
5/5
May 24, 2023
Product received quickly, easy to assemble and meets my expectations
5/5
May 24, 2023
Nothing to complain about. Order delivered quickly and as expected. The customer service is responsive.
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