Avis clients France Trampoline

4.7 /5
22128 avis clients
5/5
April 3, 2024
Perfect
2/5
April 3, 2024
After two uses, several attachments holding the net under the jumping net are unstitched... incomprehensible.
Réponse de France Trampoline - March 16, 2024
Hello, We are sorry to hear about the problem you encountered with the attachments of your trampoline net after only two uses. To help us better understand the situation and resolve the issue, could you please provide us with photos of the problem by email at contact@france-trampoline.com? Best regards, The France Trampoline team
5/5
April 2, 2024
Delivered on time, broken ends were quickly resent. Not finished assembling yet, won't be used before the end of the year, the kids are not old enough yet.
5/5
April 2, 2024
Perfect and quick.
5/5
April 2, 2024
Perfect!
5/5
April 2, 2024
Great 👍 my 7 and a half year old son loves his climbing dome, he spends a lot of time on it. However, the assembly was a bit laborious, we were two to set it up.
5/5
April 2, 2024
Very satisfied, the site is clear and the products are of excellent quality. Our trampoline is 10 years old and hasn't budged!
5/5
April 2, 2024
super service, competence, speed. order compliant. nothing to say, I recommend. Quality, correct price
5/5
April 2, 2024
Very good provider. Delivery on time. Impeccable packaging.
5/5
April 2, 2024
In line with my expectations
5/5
April 2, 2024
Perfect both the product and the quality of service. Thank you very much
4/5
April 2, 2024
The order arrived very quickly, the game is very interesting but we will see in use what its durability will be. It seems to be of good quality.
4/5
April 2, 2024
Delivery on time. Product in accordance with the description but could probably have been delivered with a manual...
5/5
April 1, 2024
Very good product! I highly recommend
4/5
April 1, 2024
Delivery 3 days after the order... Really very fast.
5/5
March 31, 2024
Order compliant and fast delivery
5/5
March 28, 2024
Very happy with the quality of the product and the commercial contact. Finally, a trampoline that allows fun for both small and large.
5/5
March 28, 2024
Order received perfectly on time and compliant with our expectations.
5/5
March 28, 2024
Super responsiveness from your advisors
5/5
March 27, 2024
Fast delivery and package in good condition. Very good carrier.
5/5
March 27, 2024
Of quality
5/5
March 27, 2024
Compliant with my expectations
5/5
March 26, 2024
Quality products
5/5
March 26, 2024
Nothing to say. Everything is compliant.
5/5
March 26, 2024
The site is generally explicit, intuitive, and complete. The ordering process is quite simple and easy. The pre/post-sales service is very professional, available, and very accommodating. No delivery problems. I have been using France Trampoline products for 6 years. I am completely satisfied. I recommend without reservation.
5/5
March 25, 2024
Product compliant with the order and received very quickly.
3/5
March 25, 2024
I am disappointed by the lack of information regarding the delivery. I did not receive any date for it
Réponse de France Trampoline - March 7, 2024
Dear Sir/Madam, we have received your message regarding the shipment of a zip line in stock and delivered in 1 day after preparation by the DPD carrier. We are sending you the tracking link and the carrier will also contact you directly to ensure your delivery via SMS and email. We apologize if this is not sufficient to track your shipment. The France Trampoline team.
5/5
March 25, 2024
Structure quite simple to assemble by following the instructions. Great result, the kids love it!
5/5
March 24, 2024
Nothing to complain about, perfect but not yet assembled.
5/5
March 24, 2024
Order compliant
5/5
March 22, 2024
Very precise item description on the site that allowed the choice of the right product, fast shipping, impeccable quality.
5/5
March 22, 2024
Nothing to say about the order and delivery within a very short time. Regarding the trampoline, it will be installed next week.
5/5
March 21, 2024
Reliable and fast.
5/5
March 20, 2024
Very good.
5/5
March 20, 2024
Everything perfect. I was contacted to confirm the dimensions and received within the expected deadlines.
4/5
March 20, 2024
Ok no comment.
5/5
March 19, 2024
Timely and premium delivery from the courier.
5/5
March 19, 2024
Hello, very well informed by phone, impeccable delivery, thank you for your advice.
5/5
March 18, 2024
Incredible customer service. I received the trampoline 4 years ago. A tree fell on it. I was able to repurchase only the parts that were damaged. I made a mistake on a reference and France Trampoline called me two hours after my order to check if it was intentional. They were able to modify my order and refund me because the part I had chosen was more expensive. I had a doubt about the assembly and I was able to contact customer service who helped me. Really the type of company I want to work with. Thank you France Trampoline!!!
5/5
March 18, 2024
Easy order and ultra-fast delivery.
5/5
March 18, 2024
Fast delivery (3 working days). Assembly instructions quite clear. Assembly took longer than announced but without issues. The trampoline seems solid, my child (3 years old) is very happy. Let's see how the trampoline will age, but for now, it's a flawless performance from France Trampoline.
5/5
March 18, 2024
Product completely conforms to our expectations.
4/5
March 18, 2024
Easy order. Fast delivery. A bit expensive. At the time of ordering, it is not specified that the assembly system of the arcs is no longer the same.
5/5
March 17, 2024
Absolutely correct, thank you.
5/5
March 17, 2024
Top customer service, our trampoline is over 8 years old and thanks to these spare parts it is still like new. Delivery by a courier.
4/5
March 17, 2024
Purchase of Ovalie 490 Trampoline. We are satisfied with the quality of the trampoline, seems sturdy! Let's see over time, purchase made following the advice of an acquaintance who bought a trampoline 13 years ago (never disassembled for winter) and in excellent condition (1 net change in 13 years). We hope for the same for our purchase! Satisfied with the quick delivery time and the transport service of the goods. The assembly is very long, deciphering the assembly guide is not easy, there are missing markers to find your way. 2 people are enough, an additional person at times to avoid too much difficulty. The video available on the internet facilitates the assembly. In total, we spent the day on it. For the 3 stages: 1h15 for the structure; 1h for the trampoline mat (missing markers to avoid making mistakes before placing the springs) and the protective foam. 1h20 for the net and finishing + anchoring. Regarding the tools provided, we were apprehensive after reading the comments and we were surprised, no problems on our side.
5/5
March 17, 2024
Material conforms to the request.
5/5
March 15, 2024
Perfect.
5/5
March 14, 2024
Meets our expectations, let's see the quality over time.
3/5
March 14, 2024
Very happy with the swing but disappointed with the deck chair as no carabiner was provided in the box so it is impossible to attach it to the dome and use it.
Réponse de France Trampoline - February 23, 2024
Dear Sir/Madam, The new version of the hammock no longer requires the use of carabiners. Please feel free to contact our customer service by email with photos for example to understand the issue together. You should not have any problems unless it is the wrong size that was delivered for example. Best regards, France Trampoline.
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