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Avis clients France Trampoline
19606 avis clients
Edwige V.
21 juin 2023
Top. Thank you
François D.
21 juin 2023
Fast delivery and compliant products, thank you
Teddy T.
21 juin 2023
Trampoline delivered damaged: two twisted and crushed structure bars. Called customer service, but no technician available, just a salesperson asking me to call back later. I had to redo the two structure bars myself with a mallet, grinder, and metal drill..
Pascal H.
21 juin 2023
Excellent, fast, very good quality
Florence F.
20 juin 2023
Perfect 😊
Luka E.
20 juin 2023
I ordered a cover and springs and there are no springs
Gwenvael C.
20 juin 2023
Nothing to say, everything is perfect
Laure M.
20 juin 2023
Very good phone contact
Emmanuel J.
20 juin 2023
Fantastic equipment like in the gym, fast delivery and without damage. However, assembly is tedious and two pieces were missing. The after-sales service sent me the missing pieces quickly but they were not identical to those they replaced. I am satisfied and recommend the brand and online purchase.
Doriane C.
20 juin 2023
Order received super fast, trampoline quality is top-notch, just a small downside on the welds with the hoop
Emmanuelle P.
20 juin 2023
Perfect and the customer service is just incredible! They did everything to ensure I received the product before my son's birthday. They even took the care to call the carrier. It's so rare! I am delighted
Corinne H.
20 juin 2023
Very good. Product conforms and adapted.
Florent P.
20 juin 2023
Order placed as part of a customer service. At first contact, the response was rather negative and did not take into account my previous orders as a loyal customer of the brand. After a second email, I was heard which allowed me to place an order with a commercial gesture.
Adeline C.
20 juin 2023
Very good product, the dome is perfect, sturdy
Jean-luc K.
19 juin 2023
Very good product so far. There was a possible doubt about the ordered reference: I was immediately contacted to confirm and avoid any unpleasant surprises. Rare and great initiative. Well done
Benoit A.
19 juin 2023
Top Quality
Delphine A.
19 juin 2023
The order tracking service is very efficient. I was able to get all the necessary information and exchange an ordered net for another reference that was the right size.
Benjamin M.
19 juin 2023
Fast and compliant shipping
Karine G.
19 juin 2023
Perfect
Eric D.
19 juin 2023
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Nicolas D.
19 juin 2023
Material conforms to the order. You can clearly see the difference in quality compared to other brands 'mass distribution'. Good responsiveness from customer service over the phone. Let yourself be tempted by this beautiful product.
Claude M.
19 juin 2023
Error on my part when I placed the order. I was able to return the item and order another one. Shipping costs at my expense. Total process a bit long.
Gelin C.
19 juin 2023
Excellent customer relationship following a contact from the phone service for advice. Courteous and polite professionals, perfect
Nathalie M.
18 juin 2023
In some places, the blue and green paint is damaged. We are afraid that over time, it will rust. The instructions are not very clear on which side to put the washer (bolt side or nut side?)
Sandra S.
18 juin 2023
Fast and quality delivery. Very happy with my order
Michel P.
18 juin 2023
Perfect
Mathieu H.
18 juin 2023
Product topics! Top quality!
Marie-christine A.
17 juin 2023
Record time
Perrine D.
17 juin 2023
Perfect, I am delighted
Céline D.
16 juin 2023
The products are of very good quality. We appreciate being able to easily order spare parts and accessories to repair and renovate our trampoline
Emilie F.
16 juin 2023
Quality products, all parts of the trampolines are available to be replaced. Perfect.
Oceane K.
15 juin 2023
Very good phone exchange, quick and serious order. The material seems to be of quality. We will have to see how it holds up over time, the only downside is that one of the screws to fix it to the ground broke even though it was not fully inserted, for the others, everything went well.
Arthur F.
15 juin 2023
It is not emphasized enough that there are packs and items with only the trampoline. If I had known, I would have taken a pack... With your competitors, we don't have this problem.
Amaury D.
15 juin 2023
A bit long between the order and delivery but otherwise all good
Géry L.
15 juin 2023
Good quality material and quite easy to install.
Barthélemy D.
15 juin 2023
Very quick response after a question asked about a material purchased 2 years ago.
Jean-françois D.
15 juin 2023
Product meets my expectations perfectly. Fast and careful delivery
Martin T.
15 juin 2023
Nothing to report
Melanie L.
14 juin 2023
Perfect. Thank you
Frédéric G.
14 juin 2023
Responsiveness
Julien C.
14 juin 2023
Very good quality of the product, solid and secure, which will last over time. Very satisfied with the purchase
Victor C.
14 juin 2023
Top notch! All the ordered parts fit perfectly thanks to the explanations on the website. Thank you
Jocelyne G.
14 juin 2023
From my order to delivery, everything was perfect. Congratulations on your professionalism and the speed of delivery. This is my third trampoline purchase and my children and I are satisfied, thank you very much again. Best regards. J.Guerin
Bouaboura G.
14 juin 2023
Very happy with my purchase
Lea D.
14 juin 2023
Fast shipping and quality product Thank you!
Cyril P.
14 juin 2023
A manual would have been useful especially to know if the net should be fixed in front or behind the posts. Otherwise quality = ok.
Marc D.
14 juin 2023
Very good, nothing to report
Bruno D.
14 juin 2023
Good phone reception
Rachel G.
13 juin 2023
Quality product, very fast delivery
Sandrine O.
13 juin 2023
I ordered a protective cushion with plastic attachments and straps provided, but the attachments break one after the other. I am disappointed with the quality of the product.
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