Avis clients France Trampoline

Perfect

Very professional follow-up, super good quality item

Not installed yet, thank you

The net was not available, so the delays were a bit long, but when the merchandise was announced, I was regularly informed about the departure of the package and its tracking. I recommend the seriousness of the after-sales service of France Trampoline. Merchandise arrived in very good condition. Bravo to the whole team

4 stars just because the delay was very long and without news. Too bad. I had to call to get news about my order and very good phone reception. We knew there was a supply delay, but once the delay passed, an email to announce the delay would have been appreciated

Very very good product, the children are delighted. Quality product, after-sales service very very good. I recommend with my eyes closed.

I left a voicemail. Callback the next day from a pleasant and competent advisor. A person on the other end of the line! Extraordinary!

Everything was very simple: order online and delivery. Except for a small downside: the assembly, we took longer than expected and the instructions were sometimes not obvious to understand.

Trampoline jump 360 received quickly. Assembly is quite simple if you refer to the instructions and the video. The materials are of good quality, let's see over time 😊 The after-sales service was responsive following a sponsorship issue, the solution was found quickly. Thank you to all your teams 👍

Fast delivery, top material

Very good, fast and compliant shipping

Very good quality article Very easy to assemble Quality delivery and logistics tracking.

Fast delivery and quality product, the kids love their ninja line!

Finding spare parts for a trampoline that is over ten years old is not easy except with France Trampoline where the parts are always available

Everything was perfect except for a small incident with the carrier, resolved after a phone call.

Great, as ordered

Very quick and hassle-free customer service: my trampoline jump mat under warranty was replaced on my first phone call. Thank you for your efficiency!

Great trampoline, the kids love it

I expected better from France Trampoline for this protective mat purchased to replace the old one. It is clearly the right size but it is a bit oversized which causes significant creases and will quickly weaken the whole. The attachment system has been improved but was not, in my opinion, the priority. However, the skirt is still as useless (it should either be lengthened or removed as it always rides up in the net) and the protective mat remains too soft and too narrow to be really effective. There have been several leg injuries from going between the fabric and the springs on landings, fortunately more fear than harm. Taking inspiration from the protections of a Gymnova trampoline would, in my opinion, be welcome.

Purchase made to replace our old 15-year-old trampoline. We were advised by phone and we are completely satisfied with our purchase.

Product meets my expectations. Simple order, delivery within the announced deadlines. I installed this brake yesterday without any problems and the kids are having a blast!

Very good. Very good bounce for children and adults.

Packages delivered on time and without issues.

Fast delivery.

Second trampoline in 10 years. Always good quality, and a quality and responsive customer service. Thank you again

Good reception of the perfectly packaged parcel! Excellent trampoline for our daughter, a young gymnast!

It's all good

Great purchase! The kids are thrilled! However, we find that the zip line cable is too thin and the spring a bit light... We'll see over time how all this holds up!

Excellent

We are very satisfied.

Excellent service, nothing to report.

Delivery compliant and assembly rather simple. Durability of the material. However, the basketball hoop does not hold.

Great communication for a complicated mat to find, thank you very much for everything.

The order was delivered correctly and within the indicated time. Very good.

Fast shipping and very good quality item. Easy to assemble with two people.

Very good service, very good material, nothing to complain about.

Great jumping mat ordered to replace an Alice Garden mat that barely bounced.

Impeccable

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Top quality

Perfect. Thank you.

Speed, efficiency, courtesy

Very serious and responsive company. Order shipped and received on time.

Nothing to report, very fast delivery after the online order, well done.

Products received within the announced deadline and compliant, allowed us to repair the damaged trampoline after a storm!

We took replacement products for our 9-year-old trampoline. Customer service contacted us to check if the dimensions were correct and the order arrived very quickly. The products are compliant with the order and of very good quality.

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Perfect. Delivered as expected.

Thank you for trusting us with our complaint about the missing products we ordered. This site resent our entire order. We recommend buying a set or accessories for a trampoline from this site to maintain it longer and we can replace broken products instead of throwing away a whole trampoline set.

I have no doubt about the quality of the products. We bought our trampoline 12 years ago. Changing the pads and the net as it wears out a lot. What a pleasure to be able to order spare parts for the trampoline when necessary.