Avis clients France Trampoline

4.7 /5
22128 avis clients
5/5
June 4, 2024
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5/5
June 4, 2024
Very happy. Serious service.
5/5
June 4, 2024
Super product easy to install and super resistant, I installed it 3 weeks ago and it hasn't moved and the kids are having a blast, I really recommend
5/5
June 3, 2024
speed on delivery, good quality and nice color.
5/5
June 3, 2024
Very good advice! Perfect!
5/5
June 3, 2024
Fast delivery and conforms to the product description
5/5
June 3, 2024
Perfect, top product, customer service is good advice. I recommend
5/5
June 3, 2024
Very efficient!
5/5
June 3, 2024
Product matching the request
3/5
June 3, 2024
I don't know where the error comes from, but the elastic straps are too short. Our trampoline is the largest in the range.
Réponse de France Trampoline - May 14, 2024
Hello, We apologize for this inconvenience. Your feedback is valuable and helps us improve our products. Thank you for bringing this issue to our attention. Could you please contact us directly so we can find a solution? Best regards, The France Trampoline team
5/5
June 3, 2024
Fast delivery. Super quality product, meets my expectations.
5/5
June 3, 2024
Item conforms to the description, serious site. Very careful packaging.
5/5
June 3, 2024
Order delivered on time
5/5
June 3, 2024
TB excellent service
5/5
June 3, 2024
Very happy with my jumping mat. A customer service that asked before sending us if the dimensions were correct. I highly recommend
5/5
June 3, 2024
Product easy to find on the site of good quality, identical to the original product, very good product without hesitation.
5/5
June 2, 2024
........
5/5
June 2, 2024
No problem, phone advice, fast delivery. Perfect
4/5
June 2, 2024
I ordered 1 item in stock and another on pre-order because it was not available immediately. I thought I would first receive the item in stock, but after ordering, I received an email informing me that due to increased shipping costs, there would only be one shipment when the restocking is done. Unless I pay for an additional shipment. A bit disappointed.
4/5
June 2, 2024
I am waiting for delivery
5/5
June 2, 2024
Nothing to complain about.
5/5
June 2, 2024
Very good quality product!! Despite a high price...
5/5
June 2, 2024
Quick response from customer service after questions to finalize my purchase choice. Only downside, no assembly instructions even briefly for the installation of the protective cover. (passing the elastic through the cover)
5/5
June 2, 2024
Perfect
5/5
June 2, 2024
The site is very well done, I was able to find what I was looking for in a very short time, everything is very smooth. After trying, the trampolines are also of very good quality.
5/5
June 2, 2024
Nickel
5/5
May 29, 2024
Order received quickly and in good condition
5/5
May 29, 2024
The installation is quite difficult even with the instructions. Several people are needed for optimal assembly. The items are well packaged and of good quality. We'll see over time if the structure rusts or not. In any case, for now, I am satisfied.
5/5
May 29, 2024
nothing to say normal
5/5
May 29, 2024
quality product, very well managed purchase and well-organized delivery, products well packaged. delivered to the house on a pallet
5/5
May 29, 2024
Replacement of parts due to breakage, perfect
5/5
May 28, 2024
quality product from origin
5/5
May 28, 2024
Excellent quality
3/5
May 28, 2024
There are some improvements to be made on the assembly of the trampoline, regarding the fitting of the vertical legs, your tool is useless, not enough grip, I had to use a pair of pliers and then to assemble the protective net the fiberglass arches I had to modify the system my way otherwise impossible to fit the circle and I had to use flat head bolts with nuts to hold the entire steel structure at the holes otherwise the rest is fine.
Réponse de France Trampoline - May 9, 2024
Hello, thank you for your feedback on your assembly experience with our trampoline. We take note of your comments and suggestions to improve our products and make assembly easier for our customers. However, it is surprising that you encountered problems during your assembly of your fiberglass arch set. When you encountered the problem, you could have contacted us so we could help you find a solution, or even send you a new set if necessary. We hope that despite these difficulties, you will fully enjoy your trampoline. The France Trampoline team.
4/5
May 28, 2024
Package arrived in good condition. The material corresponds to the request.
5/5
May 27, 2024
Very high-quality product
5/5
May 27, 2024
Super quality
5/5
May 27, 2024
A team that listens, very responsive and effective, it's perfect! I recommend!
5/5
May 27, 2024
Serious and fast
5/5
May 27, 2024
The material is of good quality, relatively easy to assemble, overall, it lives up to its promises. Just one issue with delivery, the package arrived completely torn open, the delivery person was clearly not trained in quality service.....
5/5
May 27, 2024
Excellent product and efficient customer service.
3/5
May 27, 2024
Hello, assembling the 3.00m dome cannot be done with 2 people in 1 hour, but at least 3 people in 2 hours. For the hammock, impossible to set it up as a hammock (upper part in the dome) because the carabiners are missing! Yet they are well mentioned in the assembly guide. Disappointed... Otherwise, the structure looks sturdy and is aesthetic, we'll see over time.
Réponse de France Trampoline - April 27, 2024
Hello, we are sorry to learn that assembling the dome was more difficult than expected. We take note of your experience. This will allow us to revise our instructions to offer more precise guidance to our future customers. Regarding the missing carabiners for the hammock, you must have received our old assembly guide by mistake. Our new range of hammocks no longer requires the use of carabiners for assembly. We will send you the new guide by email to rectify this error. Finally, despite all these small issues, we are happy to know that you find the structure robust. We hope that despite these inconveniences, you will be able to fully enjoy your dome. Do not hesitate to contact us directly if you have any other questions. We remain at your disposal for any further information. The France Trampoline team.
5/5
May 27, 2024
We were very satisfied after purchasing a trampoline.
5/5
May 24, 2024
Perfect. They contact you even before sending your package to ensure compatibility. Truly great professionalism. Thank you!
5/5
May 24, 2024
Perfect
5/5
May 24, 2024
Very professional; quality products, fast and correct service, I recommend!
5/5
May 24, 2024
Very good listening and quick solutions.
5/5
May 24, 2024
Fast delivery, product as described. We just reordered the net attachments for nothing as they were provided but not mentioned on the site and product details.
5/5
May 24, 2024
Easy order to make, deadlines respected, satisfied.
5/5
May 23, 2024
Product matching the description. The whole thing is installed and works perfectly even for me who is 'heavy'.
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