Avis clients France Trampoline

Ok no comment.

Timely and premium delivery from the courier.

Hello, very well informed by phone, impeccable delivery, thank you for your advice.

Incredible customer service. I received the trampoline 4 years ago. A tree fell on it. I was able to repurchase only the parts that were damaged. I made a mistake on a reference and France Trampoline called me two hours after my order to check if it was intentional. They were able to modify my order and refund me because the part I had chosen was more expensive. I had a doubt about the assembly and I was able to contact customer service who helped me. Really the type of company I want to work with. Thank you France Trampoline!!!

Easy order and ultra-fast delivery.

Fast delivery (3 working days). Assembly instructions quite clear. Assembly took longer than announced but without issues. The trampoline seems solid, my child (3 years old) is very happy. Let's see how the trampoline will age, but for now, it's a flawless performance from France Trampoline.

Product completely conforms to our expectations.

Easy order. Fast delivery. A bit expensive. At the time of ordering, it is not specified that the assembly system of the arcs is no longer the same.

Absolutely correct, thank you.

Top customer service, our trampoline is over 8 years old and thanks to these spare parts it is still like new. Delivery by a courier.

Purchase of Ovalie 490 Trampoline. We are satisfied with the quality of the trampoline, seems sturdy! Let's see over time, purchase made following the advice of an acquaintance who bought a trampoline 13 years ago (never disassembled for winter) and in excellent condition (1 net change in 13 years). We hope for the same for our purchase! Satisfied with the quick delivery time and the transport service of the goods. The assembly is very long, deciphering the assembly guide is not easy, there are missing markers to find your way. 2 people are enough, an additional person at times to avoid too much difficulty. The video available on the internet facilitates the assembly. In total, we spent the day on it. For the 3 stages: 1h15 for the structure; 1h for the trampoline mat (missing markers to avoid making mistakes before placing the springs) and the protective foam. 1h20 for the net and finishing + anchoring. Regarding the tools provided, we were apprehensive after reading the comments and we were surprised, no problems on our side.

Material conforms to the request.

Perfect.

Meets our expectations, let's see the quality over time.

Very happy with the swing but disappointed with the deck chair as no carabiner was provided in the box so it is impossible to attach it to the dome and use it.

Very good product. Efficient delivery.

Deadlines respected.

Immediate response when I contacted by phone, excellent welcome, friendly and efficient. Fast delivery.

Nothing to report.

Quality item, fast delivery and very friendly customer service.

Excellent quality, and fast delivery. I really recommend, the people I spoke to on the phone are super attentive. Thank you very much, my children are thrilled.

Good exchange by email and quick response to my request

Excellent quality. This purchase was to replace a trampoline bought 8 years ago that was still in service. A real good investment and a pleasure activity for the children.

Fast, careful

Nothing to report, product conforms and seems to be of good quality. We'll see over time how the fabric ages. Fast delivery

Very good product and very good customer service.

There are gaps in the assembly instructions and the protective net was torn in less than a week.

Excellent product, shipping, nothing to complain about 👌

Easy to install, good diameter. Unlike my order of 8 universal foam for 38mm diameter poles, too small, a hassle to install.

Excellent

Perfect, an advisor guided me well to find the right fabric and the right models. I recommend this site.

Accessible, friendly, and efficient phone reception. Choice of delivery date, punctuality, and helpfulness of the carrier.

I found on the site the trampoline mat I needed to replace mine which was 10 years old. Very easy order, very fast delivery.

Quality product. Quite easy to assemble. Very good ease of use for both adults and children.

Service always very efficient.

Following a tear on the trampoline pad purchased in July 2023, I contacted customer service. They were very responsive and sent me a new pad within 72 hours completely free of charge! I highly recommend the after-sales service of France Trampoline.

I ordered a trampoline net. Before the order, I was very well informed by phone, I spoke to a very friendly representative who provided me with the reference of the item to order.

Good quality product. Easily transportable. For my part, assembling the dome with three adults is necessary.

Impeccable from A to Z

Efficient and fast, nothing to complain about.

Fast delivery, very good quality material. Well done. It's nice to invest in quality material and especially all the parts available. Good

Impressive shipping speed, exceptional follow-up quality, very good quality products, thank you France Trampoline

Difficult to assemble and smaller than I expected, my old one was bigger

Very good, nothing to say

Trampoline net purchased. Provider's advice on the compatibility of the net with the existing trampoline. Delivery faster than expected. High-quality material.

The product is as expected and was delivered on time, well packaged.

Very serious!

Very poorly advised, items received not suitable for my trampoline

Item offered at Decathlon but impossible to order from them. Once on the France Trampoline site, it was a piece of cake. Order prepared and delivered quickly.

Nothing to report. Fast delivery.