Avis clients France Trampoline

4.7 /5
21753 avis clients
5/5
November 15, 2023
Perfect.
5/5
November 14, 2023
Very good phone contact and very quick home delivery (48h). Thank you very much
4/5
November 13, 2023
Order received quickly but we could not set up the jumping mat and safety net due to bad weather. We hope the sizes will be OK
5/5
November 13, 2023
Octopulse trampoline excellent! Allows for jump sequences and figures impossible on classic round trampolines. Bought for 3 teenagers aged 11 to 15. Very easy to assemble.
5/5
November 13, 2023
a big thank you for your seriousness and responsiveness!
4/5
November 8, 2023
a bit disappointed by the delivery, the box was torn causing some damage to the foam. For the rest of the material, no problem.
4/5
November 8, 2023
Perfect quality, delivery time.....
5/5
November 8, 2023
Perfect
5/5
November 7, 2023
France trampoline is a very serious company. The customer service is very efficient.
5/5
November 6, 2023
Attention to detail. I was contacted to verify the compatibility of the material I had ordered with my trampoline
4/5
November 1, 2023
The delivery was postponed 3 times, and delivered to a relay point and not at home, lack of drivers.
5/5
October 31, 2023
Perfect, I measured the trampoline well (an old one that was given to us) and the mat fits perfectly, it will have a second youth 👍
5/5
October 30, 2023
Very serious!
5/5
October 30, 2023
Excellent quality material, very well thought out kit, very well finished. Careful, fast shipping. I recommend +++
5/5
October 30, 2023
very good customer follow-up. Following an initial incorrect order, the supplier contacted me to rectify based on my previous orders excellent initiative
5/5
October 30, 2023
Following a breakage of the upper arch, the service responded very quickly and sent us the replacement part. Very satisfied! Perfect! Thank you very much.
5/5
October 30, 2023
*****
3/5
October 30, 2023
very fast shipping and reception ... But it is really a shame that the 2 m foam protections are folded in a small box of 55 X 35 cm, which means they are all bent or almost twisted! a more suitable packaging would have been better and I hope it will relax once installed...
5/5
October 26, 2023
Excellent advice on choosing the suitable trampoline mat
5/5
October 26, 2023
Always very happy with your services for many years
5/5
October 24, 2023
I am very satisfied with your services
5/5
October 23, 2023
Top customer service, courteous and super nice team, attentive to our requests
4/5
October 23, 2023
Very responsive order
5/5
October 23, 2023
excellent product, assembly instructions well done, I recommend,
5/5
October 22, 2023
Package well received, easy installation.
5/5
October 22, 2023
Fast delivery and product as described
5/5
October 20, 2023
Very happy with the trampoline. The only downside is the manual, which lacks explanations for assembly. We had to disassemble some parts to redo the assembly correctly due to lack of explanations.
5/5
October 19, 2023
Quality product.
5/5
October 19, 2023
Super product!
5/5
October 19, 2023
Responsive and very professional.
5/5
October 19, 2023
Very satisfied with my purchase. The assembly instructions could, however, be clearer.
5/5
October 19, 2023
Extremely efficient and available contact, kind and professional. Top-notch material.
4/5
October 18, 2023
Satisfied with your after-sales service. They are top-notch.
4/5
October 18, 2023
Very good
5/5
October 18, 2023
Quality trampoline, top customer service.
4/5
October 18, 2023
Complete pack and good value for money, but the descriptions of the contents are brief. It is not specified that there are protections for the trees, but they are only 1m each. And the slack at the top is difficult to tighten because the rope is doubled to be able to attach the accessories.
5/5
October 17, 2023
Top-notch! The sales team sent me an email saying that I had made a mistake in my order. Very diligent team. Thank you.
5/5
October 17, 2023
We already had the trampoline and wanted to replace a part. Quick and efficient. Top delivery. Thank you.
5/5
October 16, 2023
Nothing to report
5/5
October 16, 2023
Everything went as planned, very well!
4/5
October 16, 2023
Good manufacturing quality, impression of solidity of the different accessories.
3/5
October 16, 2023
Hello, hook problem, design flaw. Problem not resolved. Best regards.
Réponse de France Trampoline - September 26, 2023
Hello, We have taken your hook problem into account. To resolve this issue, we sent new hooks by mail on Wednesday 11/10. You should receive them in the coming days. If, however, you do not receive them within a reasonable time, do not hesitate to send us a new message, and we will take the necessary measures to resolve this issue. Best regards, The France Trampoline team.
5/5
October 15, 2023
I recommend, good quality and very good bounce. My son loves it.
3/5
October 13, 2023
A bit long, more than a week. I ordered and paid for a pack of 20 springs and only received one spring. I called, and they told me they would send the box, and I still haven't received anything 15 days later. What to do?
Réponse de France Trampoline - September 15, 2023
Hello Sir, We apologize for the preparation issue. Indeed, your phone request did not go through, and the return has not yet been made. We have received your email reminding us of the problem encountered. We are currently processing the shipment of the missing springs, and they should leave our warehouse tomorrow. Rest assured that we are doing everything possible within customer service to prevent such an issue from happening again. The France Trampoline team.
5/5
October 12, 2023
Perfect
5/5
October 12, 2023
Compliant and of quality, the children are happy. Excellent and fast delivery.
5/5
October 12, 2023
Very good.
5/5
October 11, 2023
Quality trampoline with a great warranty. The after-sales service is top-notch.
5/5
October 11, 2023
Very good. In line with my expectations.
5/5
October 11, 2023
Good performance
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