Avis clients France Trampoline

competent

Promises kept

Top-notch reception Very high availability by phone as I had to call several times to ask questions... Very good advice. Material is compliant except that the edge of the net through which we pass the fiberglass rods is unfortunately plastic and not fabric or another material that does not deteriorate due to the sun, so the net may not last long because of this flaw. Too bad...

thank you

Perfect

Delay issue due to a missing item but very high responsiveness from your customer service and very good follow-up from them. Trampoline easy to assemble and of good quality

Difficult to find the product alone on the site but customer service was very efficient in providing information

Very fast delivery Material corresponding to the order

We are delighted with the trampoline! The delivery was very fast, the mat arrived damaged but customer service immediately sent us a replacement at no extra cost! Thank you for your efficiency! We highly recommend this trampoline professional brand!

Very satisfactory value for money.

Good product, matches the description. The installation instructions are a bit lacking in explanations. It would be good to refer to a more explanatory video.

Quality materials, fast and well-packaged delivery.

article in line with our expectations

Very happy with the customer relationship that has not changed. Disappointed that now we have to pay shipping costs even with an order over 200€. And no more gifts with an order of 150€. As a result, I did not complete my order. I find that unfortunate.

Product as described, fast delivery

Nothing to report, very good.

Smooth transaction, I recommend this seller.

Excellent contact. Very professional service.

Good product but instructions could be improved easily

Perfect

Very good service

Order perfectly received. Good quality product and perfectly suited to our trampoline.

We have been sourcing from you for a few years because we are satisfied with the products and advice.

Nothing to report

Very fast delivery.

Quick and careful shipping, good quality-to-price ratio

Really great material

top

Product conforms. Fast delivery

Perfect, superb quality, fast shipping. TOP

The after-sales service completely met my expectations with a lot of kindness and my request was handled quickly. I am very satisfied.

Conscientious seller who contacted me before sending the replacement part to ensure it was suitable. Received within the indicated time (quickly) and the part is perfect and of excellent quality. The price is not much higher than elsewhere and the quality of service is remarkable. Recommended!

Perfect, exactly meets my expectations

Perfect product, my children, a snowboarder and a gymnast love the quality of the bounce

quality product, very satisfied!

Quality information provided by phone to avoid mistakes when the dimension does not exactly match the products offered on the website. Product (replacement trampoline mat) received quickly and fits perfectly.

Advice, responsiveness, and quality of products. I recommend

Great product, quite easy to assemble alone.

On time, as expected, conforms

Very well spent

Hello, we are very happy with the octopulse trampoline, however our net is torn, we had to buy a new one, we found the price excessive and the quality lesser.

During the reassembly of our jump up 360 trampoline, we lost a plastic spacer that serves as a link between the posts and the feet. We had to buy a set of 16 complete brackets when we only needed one piece (by the way, we have since found the lost spacer!) Ecologically and financially, it is absurd not to be able to buy a common piece separately that is also common to many France trampoline models. Given the quite high price of your models, it would probably be wise to provide 2 or 3 extra accessories in case of loss, as large furniture brands do, which avoids a lot of after-sales service. We received the package 10 days after the order, the post does have delays but it seems to me that it was a private provider.

Very good service

Very good

Simple, fast, and efficient.

Very satisfied with the received products, the outdoor Ninja course. Conforms to the description and very well packaged. Small improvement: when will there be second-hand cardboard shipments?

Excellent quality for the climbing dome and the rope. My grandchildren are delighted

For the order of spare parts, it is sometimes difficult to find the right reference because the trampoline manual does not specify the exact reference of the product (generic manual for a range of different products).

Good product but the size of the tent does not match the rest. Exchange made but delay one week.

Order quickly sent, nothing to say.