Avis clients France Trampoline

4.7 /5

19606 avis clients

Chloé B.

5/5

5 juin 2023

Very good service,

Cécile M.

4/5

5 juin 2023

No problem. Very fast delivery and well packaged.

Sue-helen G.

5/5

5 juin 2023

Very good, easy to assemble

Jean-noël B.

4/5

5 juin 2023

Very satisfied with my zip line. One issue: the sling on the starting tree was too short and I had to buy a longer one without getting the other one back.

Catherine G.

5/5

5 juin 2023

It went very well, I had to call you to avoid making a mistake, great, package received without too much waiting, great, my son installed it, we were 3, perfect! And my grandchildren are delighted to return to their trampoline! And everyone was happy! I have nothing but compliments to address to you, everything went super well! You are the best, bravo, keep it up, thank you very much ***

Salah S.

5/5

4 juin 2023

Following my order, I made a mistake on the reference of my jumping mat. I contacted customer service who responded efficiently for a product return and sending the correct reference. Great team!

Vanessa M.

5/5

4 juin 2023

Quality product, fast delivery. I recommend it 👌

Seynabou T.

4/5

4 juin 2023

Satisfied with the product

Baptiste C.

5/5

4 juin 2023

The trampoline is a few years old, very good manufacturing and spare parts available!

Jean-michel V.

5/5

3 juin 2023

Product meets my expectations, no issues.

Johan B.

5/5

2 juin 2023

Excellent consideration of my request and responsiveness.

Caroline A.

5/5

1 juin 2023

Quality product! Very satisfied with my purchase for a 13-year-old (training for freestyle scooter).

Marie L.

5/5

1 juin 2023

Perfect.

Sebastien H.

5/5

1 juin 2023

Order processed quickly and received within 3 days, a big thank you for your efficiency

Christophe N.

5/5

31 mai 2023

Delivered on time. Product compliant with my expectations. Everything is perfect and the children are very happy! I do not regret my purchase.

Ingrid U.

5/5

31 mai 2023

Very good

Corpaura L.

5/5

31 mai 2023

Great product

Isabelle L.

5/5

31 mai 2023

Perfect as before

Adèle R.

4/5

31 mai 2023

The package is delivered on an unsuitable pallet. The boxes stick out a lot and are therefore damaged upon receipt, fortunately nothing is at risk inside. As for the product, it seems to be of very good quality. However, the elastics used to hold the safety net are already broken after a fall... a bit disappointing at this price...

Sylvain R.

5/5

31 mai 2023

I am very satisfied to have been able to find replacement parts after a purchase of more than 10 years and so easily!

Stéphane V.

5/5

31 mai 2023

Good product. Relatively simple assembly.

Thierry P.

5/5

31 mai 2023

Very good for delivery and item compliant with the order

Sylvie D.

5/5

31 mai 2023

A top customer service, very well advised, I was given time to think (no pressure), order placed on Tuesday, delivered on Friday at the agreed time, top quality, assembly nothing to say and my little grandchildren are more than delighted, honestly I recommend, and it’s really worth comparing, the details (springs etc.) with other brands, honestly I recommend 100/100.

Jessy M.

4/5

31 mai 2023

Good

Eloïse P.

5/5

30 mai 2023

Fast delivery. Compliant with my expectations. Assembly a bit delicate, but it’s done, with patience. You really need to be two to assemble it. Impeccable service. Thank you.

Marine D.

5/5

30 mai 2023

Great, efficient, compliant, fast

Cyrielle B.

5/5

30 mai 2023

Before validating my order, they made sure that the ordered tarp was the right size for my trampoline. Fast shipping, very good.

Anaïs G.

5/5

30 mai 2023

Very satisfied with my order and the customer service who contacted me because they couldn't find me in their customer file to be sure I had taken the measurements of my trampoline after my order. And I thank them because thanks to them we were able to cancel the order I had just placed as I had not taken the measurements correctly and place a new order correctly.

Charles D.

5/5

30 mai 2023

Very happy with the quality

Jean Marc E.

5/5

30 mai 2023

Very good product

Éric S.

4/5

30 mai 2023

Excellent: fast, efficient, compliant material, just the assembly documentation could be improved.

Jean-noël B.

4/5

30 mai 2023

Good service but I would have appreciated a commercial gesture since the sling cable provided with the package was too short to go around the tree and I had to order a longer one without return of the small one.

Mahé J.

3/5

29 mai 2023

Very abrupt braking.

Réponse de France Trampoline - 11 mai 2023

Hello, Thank you for your comment. Indeed, the braking can be a bit abrupt, please ensure that users hold firmly to the pulley handles during use and also make sure that the heads of all users are below the pulley by adjusting the rope and the seat. We remain at your disposal for any further information at contact@france-trampoline.com or at 05 56 36 04 62. Best regards, The France-Trampoline team.

Fanny G.

4/5

29 mai 2023

The small ordered items (carabiners) were poorly packaged and slipped through the poorly taped cardboard. The after-sales service was very responsive and sent me the missing item by post.

Cecile L.

5/5

29 mai 2023

The site is still very serious, ultra-fast and careful delivery, quality and sturdy products. We had to change some wear parts (safety net among other things) on our 4.60m octagonal trampoline after 8 years of intensive use and we found the parts without any difficulty. A real pleasure for parents and children who found a trampoline almost brand new! We are now set for many years!

Cécilia M.

5/5

29 mai 2023

Very satisfied with the service, fast delivery, product compliant.

Daniel R.

5/5

29 mai 2023

Satisfactory

Nadège R.

4/5

29 mai 2023

Product corresponding to our expectations

Herve R.

5/5

29 mai 2023

Nothing to complain about, always satisfied with your products.

Eugenie V.

5/5

28 mai 2023

Very good listening and quality of products at the rendezvous...

Sylvain C.

5/5

27 mai 2023

Standard. Nothing to say.

Jean Marie G.

5/5

26 mai 2023

Very good, fast delivery, compliant with what I expected. Thank you.

Katia C.

4/5

26 mai 2023

Very good product. Just a problem with the finishing skirt not matching the poles for fixing.

Valerie M.

5/5

26 mai 2023

Good phone listening that meets my expectations. Top delivery person. Ideal products. Thank you!

Anthony F.

5/5

26 mai 2023

Delivery on time. Solid quality material.

Richard P.

5/5

25 mai 2023

Very efficient after-sales service, accommodating and quick. I highly recommend France Trampoline.

Frederic M.

5/5

25 mai 2023

Order compliant.

Laure D.

4/5

25 mai 2023

Good trampoline but the instructions are really more than brief! This makes assembly complicated... Closure not going down completely preventing full opening, making access more difficult for children

Marie-christine A.

5/5

25 mai 2023

Pleasant and efficient phone contact. The delivery person was very friendly; he carried all the large packages himself into the garden.

Patrick G.

5/5

25 mai 2023

Very serious service, counting on all your expectations.