Avis clients France Trampoline

Hello Loïc,

Thank you for your detailed feedback. We are delighted to learn that the product fully meets your expectations and that its compatibility with the evolution of your trampoline's fastening system was successful. Your satisfaction is our priority and we thank you for your trust.

The France Trampoline team

Hello Thomas,

A big thank you for your comment. We are happy to have been able to assist you and correct your order before its shipment. The satisfaction of our customers also depends on our vigilance and responsiveness. We are delighted that you appreciated our professionalism as well as the speed of delivery.

The France Trampoline team

Dear Sir or Madam, We have taken your message into account and our customer service has been in direct contact with you to send you the few missing elastics. Best regards. The France Trampoline team.

Hello Emeline,

Thank you very much for your warm comment. We are delighted that you are satisfied with the quality of your product as well as the speed of delivery. Knowing that your children are fully enjoying it, just like their friends, is a wonderful reward for our team. We wish you many moments of joy with your family.

The France Trampoline team

Hello Christophe,

A big thank you for your positive feedback. We are pleased that the packaging, the speed of shipping, and the explanations provided met your expectations. We place great importance on supporting our customers to offer them the best possible experience. Thank you for your trust and your recommendation.

The France Trampoline team

Hello, We apologize for the inconvenience caused by this delivery delay. Our customer service has tried to push as much as possible for the delivery to happen as quickly as possible. The local delivery agency is experiencing a backlog of packages to deliver and is trying to resolve the situation as quickly as possible. Best regards, The France Trampoline team

Hello Céline,

Thank you very much for this detailed feedback. We are delighted to learn that you are fully satisfied with your purchase. The clarity of our instructions, the help videos for assembly, and the assistance from our team are there to facilitate installation and we are happy that they were useful to you. We wish you many moments of joy with your family on your trampoline.

The France Trampoline team

Hello Iker,

Thank you very much for your comment and for highlighting the quality of our product. We are glad to know that it meets your expectations.

We regret the absence of the clamp mentioned in the instruction video and understand that this complicated the second part of the assembly. We take your observation into account to continue improving both our accessories and the information provided to our customers.

Thank you again for your trust.

The France Trampoline team

Hello Alain,

Thank you very much for your positive feedback. We are delighted that the quality of our products and the efficiency of our after-sales service met your expectations.

The France Trampoline team

Hello Séverine,

Thank you for your trust. We are happy that your net was delivered on time and that it is perfectly suited to your existing trampoline.

The France Trampoline team

Hello Patricia,

Thank you very much for your positive feedback. We are delighted that the quality of the product, the attachment system, and the speed of delivery fully met your expectations.

The France Trampoline team

Hello Jean-Marie,

Thank you for your trust and loyalty. We are happy that the quality of our products, the speed of delivery, and the tracking of your spare parts bring you complete satisfaction.

The France Trampoline team

Hello Marion,
thank you very much for your feedback. We are sorry that a rubber band was missing from your order. Your request has been well received and our team is taking care of the fastest possible shipping of the missing part. We are very pleased that the product otherwise arrived well and was liked as a gift. Thank you for your trust.
The France Trampoline Team

Hello Hanno,
thank you very much for your positive feedback. We are glad that the shipping was fast and that the trampoline cover fits well. Thank you also for your understanding regarding the delivery time from France. We wish you much joy with your product.
The France Trampoline Team

Hello Nicolas,

Thank you very much for this detailed feedback. We are delighted that the product seems solid and well-designed to you, even against bad weather. Also happy to have been able to assist you effectively until delivery.

The France Trampoline team

Hello Perrine,

Thank you for your kind message. We are happy to have been able to assist you in your purchase and that you are satisfied with both the service and the speed of receipt.

The France Trampoline team