I bought a rug and a trampoline cover for our Gîtes (Gîtes Grand Pré and the Roulotte de Roquecor in the South-West of France) and I sincerely thank the whole team for their efficiency and the quality of the products. Someone even called me to make sure of the number of springs, to avoid an easy mistake to make when ordering. Highly appreciated. Thank you.
A big thank you Emmanuel for this very detailed and warm feedback! We are delighted to have been able to assist you with your order for your gifts and to know that you appreciate the quality of our products. We place great importance on verifying technical details to avoid any errors, and we are happy that this support has been useful to you. We wish you an excellent use of your trampoline in your gifts! The France Trampoline team
We are absolutely thrilled with this trampoline. The assembly was manageable thanks to the understandable instructions (best done with two people). The trampoline gives an extremely stable and safe impression. Nothing wobbles, the poles are well padded, and the safety net is tear-resistant. The jumping feeling is fantastic, the springs provide a great and even bounce without being too loud. Our children don't want to get off anymore, and it also offers stable space for adults. The price-performance ratio is absolutely right here. Five stars!
Thank you very much for your detailed and positive review! We are very pleased that you are so satisfied with the stability, safety, and jumping feel of our trampoline. It is especially nice to hear that both your children and the adults are having a lot of fun with it. We wish you and your family a lot of fun jumping! Your Trampoline Technology Team
Perfect.
effective management of the order and shipping. Reactive customer service, and well-thought-out products. Reading the manual can sometimes be a bit tricky for some details.
Thank you very much for your detailed feedback! We are delighted that you are satisfied with the management of your order, the speed of customer service, and the design of our products. We also take note of your comment regarding the manual. Your feedback is valuable to us to continue improving the clarity of our instructions. Thank you for your trust! The France Trampoline team
A staff that listens to you, who knows how to guide you to the ideal product to buy. It's precious, especially when you need to change parts of the trampoline like the jumping mat as was my case...
Thank you very much for your feedback! We are delighted that our team was able to advise and guide you to the part suitable for your trampoline. We know how important it is to rely on precise support when it comes to replacing an element like the jumping mat. Thank you for your trust and see you soon! The France Trampoline team
Product received quickly, the children love it
TOP
Despite having given the correct dimensions of my trampoline which came from trampoline expert, the dimensions of the new net are not 100% compatible.
Hello Philippe, Thank you for your feedback. To date, unless there is an error, we have not been contacted regarding a compatibility issue with the received net. The product sheet for this net does not mention specific compatibility with the brand of your trampoline. Indeed, two trampolines of similar diameter can have design differences, particularly in terms of the number of poles, their positioning, or the net attachment system. We remain available to assist you: do not hesitate to send us some photos of your trampoline, the installed net, as well as a precise description of the problem encountered. This way, we can verify the situation and advise you accordingly. For any compatibility questions before ordering, our team is available to help you choose the appropriate parts. Best regards, The France Trampoline team
I found my way well through the website. I was just surprised that my product was delivered from abroad. But everything was okay
Thank you very much for your review! We are glad that you found your way around our website well and that everything went smoothly with your order. We wish you much joy with your product! Your Trampoline Technology Team
Perfect
Order conforming and shipped very quickly.
IF ORDER ARRIVED IN THE RECOMMENDED TIME THANK YOU
Thank you very much Emanuele for your feedback! We are happy that your order arrived on time. Thank you for your trust and see you soon! The Salt'in Italy team
Very good quality, fast delivery, great product
Very good
top
Order received within 3 days Super
The parts are stable and look durable. The assembly works even without great craftsmanship skills.
Thank you very much for your positive feedback! We are very pleased that you are satisfied with the quality and stability of the parts and that the assembly went smoothly. We wish you much joy with your trampoline! Your Trampoline Technology Team
perfect
Compliant parts, fast delivery. RAS, I recommend
Very good after-sales service
Reactive and compliant with the order
Perfect.
5 stars
Thank you very much for your 5-star rating! We are very pleased with your positive feedback and wish you continued enjoyment with your product. Your Trampoline Technology Team
Top N who did not read the instructions, I started assembling the springs in order and I was a bit scared! In fact, the instructions are clear and after following them, everything is perfect. That will teach me. Well, if that can help others.
Thank you Astrid for your feedback! The manual is precisely there to guide each step of the assembly, and we are delighted that everything went perfectly in the end. The France Trampoline team
Perfect article, compliant, fast and careful shipping
Perfect, thank you
Very good
The delivery person did not follow the delivery instructions
Very good!
Incredible speed in delivery and a quality package, once again very happy with France trampoline
A big thank you Mathias for your loyalty and this very positive feedback! We are delighted that you are once again satisfied with the speed of delivery and the quality of the preparation of your order. See you very soon at France Trampoline! The France Trampoline team
Very good product bought for my grandson's birthday, he is delighted.
Thank you very much Claude for your feedback! We are very happy to learn that the product pleases your grandson and that he is fully enjoying his birthday gift. We wish him very good times with his trampoline! The France Trampoline team
Fast delivery Totally satisfied with the product
compliant and fast delivery
Ras
Order received in record time of damaged parts during a gust of wind! Very well advised during the phone order! I am delighted. My trampoline is back in action! Bravo and thank you!
Thank you very much for your feedback! We are pleased to have been able to assist you quickly in getting your trampoline back in shape. We are also happy that our advice during your phone order brought you complete satisfaction. Enjoy your trampoline to the fullest! The France Trampoline team
A good set. The delivery was fast and trouble-free. The instructions are easy to understand. However, CNN is missing the tree protection and a tensioning device.
Thank you very much for your review and your honest feedback! We are glad that the delivery was quick and smooth and that you were satisfied with the instructions. We appreciate your note on tree protection and the pre-tensioning device. We wish you much joy with your set! Your Trampoline Technology Team
Protective cushions perfectly suited to our trampoline purchased a few years ago. With even some improvements in the attachment area. The large basketball hoop looks sturdy and is well suited.
Thank you for your review! We are glad that the protective pads are perfectly suited to your trampoline and that you appreciate the improvements made to the attachments. We wish you wonderful family moments with your trampoline and its basketball hoop! The France Trampoline team
Fluid and delivery within the indicated timeframe
Nothing to say, it's perfect
Very responsive from Monday upon receiving the email sent on Sunday, regarding the protective cushion that had been torn. The package was shipped immediately and received forty-eight hours later. Very satisfied with this experience
Thank you very much for this very positive feedback! We are delighted to have been able to respond quickly and provide you with a solution. The France Trampoline team
Exactly what I needed, thank you.
Super fast delivery!
Very good after-sales service
Perfect!
Fast, perfect!
I found the products I needed, the titles were clear. The fast delivery allowed us to set up the trampoline so that the children could use it safely.
Thank you for your trust and for this comment! We wish you wonderful family playtime moments! The France Trampoline team
Fast delivery. No issues.
The product was delivered to the collection point within the announced deadlines. The explanations exchanged orally allowed me to make the decision. Everything is perfectly satisfactory.
Thank you very much for your feedback! Your satisfaction is our greatest reward. Thank you again for your trust! The France Trampoline team
Fast - quality accessories
Excellent