Avis clients France Trampoline

Fast delivery.

Compliant

Order to replace trampoline net and cushion, received very quickly.

very good

Very high professionalism from the delivery person: smiling, efficient, and helpful. This gentleman took the time to check the condition of the packages and did not hesitate to help us open the 3 packages to check the condition of the merchandise because 1 of the packages seemed to have suffered a small shock at the corner.

Very good exchange. Fast. Reliable. And product received as described.

Excellent assistance in finding the exact model ordered several years ago for my grandchildren.

Perfect.

I confused hexagonal and round on the site. Error noticed by a sales advisor: well done and thank you again. Okay, I didn't pay enough attention, but you could be more precise/clear about the choice of model/spare parts to reduce errors like mine. Off topic: (I tripled the anchor points)(visdeterre.com), one amount bent due to the wind + broken hoop (year n°1). Never again will I disassemble just before the storm starts (I was a bit scared once...)

Very satisfied, would recommend.

Good.

Order for spare parts online. An advisor called us back to make the necessary modifications. Very responsive and fast delivery. We highly recommend this site.

The delivery was executed as planned from the beginning. The material was delivered without any damage and the installation was done very easily with the help of the manual. I recommend this shipper.

Very good.

The order arrived quickly, the trampoline meets our expectations, it is of good quality and the assembly was quite simple.

Product received quickly but not at the right pickup point.

Very good service except for the delivery which had to be rescheduled so that I could be present and help the delivery person as he was unable to unload the packages alone due to their size. It would be good in the future to plan for a second delivery person or a truck with a larger lift gate to maneuver easily and without risk.

Order placed on a Saturday and received on Tuesday. Perfect.

Very good.

Delivery as per the order.

Very satisfied.

Quick and clear phone connection for information on Trampoline. Very good follow-up for delivery. France trampoline called me back to inform me + email. Planning for delivery with the delivery person was rigorous.

Following a strong gust of wind, my daughter's winter trampoline cover was torn off and flew away, breaking 2 trampoline poles (oval 4m90) in the process, a disaster in the morning when my daughter discovered that! Fortunately, after a call, we were immediately able to repurchase the cover but also spare parts that arrived quickly. The trampoline is like new again, much to my daughter's delight 😊.

Very good without issues, EXCEPT the delivery, the delivery person set a day and a time slot to drop off the package, but in the end, I wasn't even contacted by phone when he didn't see me arrive, so the delivery person signed for me and left the package in front of my entrance door visible to everyone on the street (it could have been stolen). I am correct because I did not make a scandal and said that I had not received anything as many people could have done to get another one.

Very good.

No issues.

Simple online purchase and item fully compliant with its description, received quickly and of good quality.

No problem, delivery on time.

No issues.

Very good. Order shipped quickly. No issues.

Perfect but assembly a bit laborious. Assembly manual lacks clarity.

Very happy with my purchase, I was very well informed and the delivery is fast.

Good responsiveness and super product

No problem with the product. Less satisfied with the carrier who did not respect the indicated date.

Very good contact pre and post-purchase with telephone support, good relationship and good advice. The quality of the product (Wow) is impressive, especially on the steel frame. The manual could benefit from additional explanations, such as on the assembly of the sleeve protections on the net fixing tubes, or the installation of the protective cover. Last less positive note, I receive spam for a clearly unsolicited advertising campaign barely a week after the purchase. That's good thanks, I just bought a trampoline, I don't collect them. And I don't like spam.

Everything went well. Excellent service

I am very satisfied with the quality and customer follow-up. Indeed, I expressed my disappointment because the delivery was longer than expected. You found a solution quickly and I was able to be delivered on time. Thank you very much for this gesture!

Very good explanations

Hello, the package arrived well but the delivery person left all the packages in the middle of the road, without checking if my husband needed help!!! Moreover, he was so rushed that he neither rang nor knocked and was ready to leave if we hadn't come out hearing the noise of his vehicle!!! Thank you.

The online site is well informed. Good quality product No regrets.

Very good customer service

Very satisfied! Less than 48 hours between the order and delivery.

Clear and simple site. High quality product, the children ...and their dad are very happy.

Everything went very well, the order was delivered on time and the product meets my expectations.

Product as described in the ad, fast shipping, everything perfect in general, 100% safe and reliable site.

Perfect!

Problem with delivery because wrong package. We had to reschedule a second appointment with the carrier.

Easy order and delivery on time, this purchase brings us complete satisfaction.

Good provider. Speed.

Very good product but very long assembly