Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
27 mai 2019
Delivery within the scheduled time slot. No issues
5/5
27 mai 2019
Fast shipping and product meets expectations
5/5
27 mai 2019
The product seems to be of very good quality. Fast delivery.
5/5
27 mai 2019
Super product
5/5
26 mai 2019
Very good services, fast, efficient. Product perfectly matching our expectations.
5/5
26 mai 2019
Very good
4/5
26 mai 2019
Good Except for the carrier who does not help at all to drop off extremely heavy packages..
4/5
26 mai 2019
Average delivery
5/5
26 mai 2019
Perfect
4/5
26 mai 2019
Very good, happy with the material, I recommend France Trampoline, thank you
4/5
26 mai 2019
Top response from customer service after a disappointing first purchase
5/5
26 mai 2019
Very good product, easy assembly, fast delivery
3/5
25 mai 2019
Part of the material arrived damaged. 3 of the 5 plastic pieces, located at the top of the metal rods, arrived broken. The packaging was not well done enough. These plastic pieces could have been better protected, as they are very fragile.
4/5
25 mai 2019
Very good, the children are delighted they have a brand new trampoline!
5/5
24 mai 2019
Very good service and very good product. French company based in Bordeaux: order placed online and someone called me back (good local service, reliable, competent, and courteous). Delivery ok. Assembly of the trampoline well explained. High-quality product, good robust material and easy to install. Our children are delighted!
5/5
24 mai 2019
Delivered on time, very well packaged and in accordance with the request
5/5
24 mai 2019
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5/5
24 mai 2019
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5/5
24 mai 2019
Received quickly and in accordance. Nothing to say, perfect.
5/5
23 mai 2019
Trampoline conforms to the description, of nice quality, the girls are delighted, to see over time
5/5
23 mai 2019
Our trampoline is 10 years old and is still in good condition with a few basic replacements. We take care of it, that's all! And we've never had an accident... even when there are too many children on it! And it also serves as a lounge for the kids when it's too hot to jump... (Very happy with our purchase for our 8 grandchildren who are now 14 and 9 years old!)
5/5
23 mai 2019
Precise information by phone, clean packaging, deadlines ok, good quality material, correct prices
3/5
23 mai 2019
The product is perfect, but I was very disappointed with the delivery conditions. The chosen provider asks the customer to be present one day during the week between 8 am and 7 pm, without at least being able to guarantee a delivery in the morning or the afternoon before the morning of the delivery itself. In short, either you take a whole day off just for that, or... too bad for you! I wrote to France Trampoline to report it, but no response... disappointing!
Réponse de France Trampoline - 2 mai 2019
Hello, we are sorry that the delivery of your trampoline did not bring you complete satisfaction. The delivery time slots of the carriers unfortunately do not depend on our will, and while they aim to provide the best quality of service possible, it can sometimes prove insufficient. We apologize for this inconvenience and remain at your disposal for any questions. Best regards, the France Trampoline team
5/5
23 mai 2019
Perfect! Thank you
2/5
23 mai 2019
The delivery was very poorly managed. 3 days late without any explanation even though it was an express delivery. We had to call customer service to get news
Réponse de France Trampoline - 3 mai 2019
Hello, and thank you for taking the time to leave us a comment. We are sorry that the delivery did not bring you complete satisfaction. This delay, unfortunately beyond our control, does not reflect the quality of service we strive to provide. We apologize for the inconveniences encountered and remain at your disposal for any further information. Best regards, the France Trampoline team
5/5
23 mai 2019
Package very well packaged. The only problem is that I found my packages in front of my house left by the delivery person without my signature of receipt; if I were dishonest, I could have said that I did not receive the packages.
5/5
23 mai 2019
I am very satisfied
5/5
23 mai 2019
Perfect
5/5
23 mai 2019
Very good service.
5/5
23 mai 2019
Excellent! Customer service call: product knowledge +++ Very pleasant to be understood
5/5
23 mai 2019
Birthday gift for our 7-year-old daughter who is going into trampoline sports section and well, nothing to complain about, the trampoline is great, the flexibility of the mat is amazing and the quality is top-notch... Bravo France Trampoline
4/5
22 mai 2019
the product I bought is perfect. but I paid an extra fee for fast delivery, Chronopost 20, my package arrived 5 days later...
5/5
22 mai 2019
Very good
4/5
22 mai 2019
Delivery on time. Correct product although there is no elastic with the fiberglass rods on the upper part. Otherwise, it corresponds to the order
5/5
22 mai 2019
Fast and professional shipping and delivery
5/5
22 mai 2019
Very good
4/5
22 mai 2019
Very nice quality trampoline. However, the instructions for assembly need to be revised as they are not clear at all.
5/5
21 mai 2019
Very good
5/5
21 mai 2019
Very responsive services, good advice. very good quality.
5/5
20 mai 2019
very good organization, no mistakes or minor issues to report, perfect
4/5
20 mai 2019
Difficult to find the right net among all the products offered
4/5
20 mai 2019
*** is very nice
3/5
20 mai 2019
Material conforms but delivery problems
Réponse de France Trampoline - 28 avril 2019
Hello, and thank you for taking the time to leave us a comment. We are sorry that the delivery of your basketball hoop was postponed due to the appointment with the carrier. We wish you very good sports moments and remain at your disposal for any questions. The France Trampoline team
5/5
20 mai 2019
Good quality product, fast shipping.
5/5
20 mai 2019
I ordered a BOOSTER trampoline. I had everything regularized. In the end, I retracted because after reflection it was a bit tight for my 2-year-old son. No issues with the cancellation. Very professional, pleasant, and responsive customer service. Everything was resolved within the day. I really agree with all the positive reviews I have read online. Serious company. I recommend without worries and will gladly recommend again.
5/5
20 mai 2019
fast, efficient
5/5
20 mai 2019
Fast and efficient
5/5
20 mai 2019
Very good
5/5
20 mai 2019
Order and delivery very good
4/5
19 mai 2019
To be sure to have my order on time, I chose an express order in 24 hours, and on the scheduled day I received a text that there was a problem and that my delivery was delayed!!! And since the next day was May 1st, I only received my package the day after that!! In the meantime, I still paid VERY, TOO much for this delivery!! Otherwise, nothing to say: very good packaging, item corresponding well to my order!
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