Avis clients France Trampoline

4.7 /5
21958 avis clients
5/5
December 5, 2019
excellent welcome on the phone. excellent advice excellent availability
4/5
December 5, 2019
Good
5/5
December 5, 2019
not very reassured to order this type of item online and ultimately a very good experience.
5/5
December 5, 2019
Everything was perfect, thank you very much, except for the disproportion between the weight of the package and the single pair of arms - poor friendly driver - assigned to the delivery... Savings, savings?
1/5
December 4, 2019
3 months delay to receive the products but *** debited in a week is unacceptable
Réponse de France Trampoline - August 29, 2019
Hello, and first of all thank you for taking the time to leave us a comment. We are sorry that your order did not bring you complete satisfaction. However, in the case of orders for products that are being restocked, the estimated return date to stock is systematically specified in the product description on our site as well as in the cart before validating the order. To avoid having to pay for the products at the time of the order, we recommend in these cases to opt for payment by check. This is only cashed at the time of shipment of the order. We remain at your disposal for any further information, Best regards, The France Trampoline team
5/5
December 4, 2019
Order placed a few months ago very well honored. Recent customer service issue, very well handled, part taken care of without discussion and without delay! It's efficient before and after, well done!
5/5
December 3, 2019
The order was made in the morning by phone and was delivered the next afternoon, it was super fast
4/5
November 28, 2019
I am satisfied with the product; easy to put on and well adapted.
5/5
November 27, 2019
Fast delivery and in good condition
5/5
November 25, 2019
Very good product, great quality and weather resistance
4/5
November 24, 2019
Trampoline that meets my expectations. Very easy to assemble, instructions perfectly readable. Please avoid the carrier you used to deliver to me; a disaster. Appointment with them, they never came nor even warned me that they wouldn't come. I had to go to their premises to pick up the goods. They are as described in the comments found online.
5/5
November 24, 2019
Fast delivery, product well packaged and in accordance with the order.
5/5
November 24, 2019
No problem
5/5
November 24, 2019
Very good product
5/5
November 21, 2019
Very nice trampoline, and of great quality, complete package. Just a slight delay in delivery
5/5
November 21, 2019
On the phone, reception - advice - follow-up = perfect
5/5
November 19, 2019
Very satisfied
5/5
November 18, 2019
Excellent
4/5
November 15, 2019
****
4/5
November 14, 2019
Assembly instructions need improvement in my opinion
5/5
November 13, 2019
Good quality product, fast delivery
4/5
November 13, 2019
Everything is okay
5/5
November 12, 2019
Perfect... A customer service representative contacted me in response to my comment on the delivery, fast and efficient delivery, everything went well and the kids are enjoying their trampoline!
5/5
November 11, 2019
Very good work. Arrived at the beginning of the route, fast and efficient delivery.
4/5
November 11, 2019
Quality service
5/5
November 11, 2019
Fast and efficient!
5/5
November 10, 2019
Perfect! Excellent quality and services
5/5
November 10, 2019
Everything went well
5/5
November 10, 2019
Fast
5/5
November 8, 2019
Very good. Very responsive service
4/5
November 8, 2019
Precise and perfect delivery
5/5
November 7, 2019
I am very satisfied, I was immediately contacted by the service to verify the consistency of the order and their informed advice was precious. We were able to correct the references in the process and I was perfectly delivered on time with the right product.
5/5
November 7, 2019
Quality advice, pleasant interlocutor, dynamic and very efficient. The product arrived faster than expected and fits perfectly. A quality of service in line with the quality of the products, keep it up!! I highly recommend
5/5
November 7, 2019
Excellent contact during a call, fast delivery and careful packaging
5/5
November 6, 2019
clear site, quick order to validate, package received quickly, everything went very well
5/5
November 6, 2019
Excellent
5/5
November 6, 2019
very good
5/5
November 6, 2019
perfect
4/5
November 6, 2019
Satisfied with this order which follows a complaint made by email on the site. However, I would have liked to have a human contact to inform me of the acknowledgment of my complaint and to tell me that an order was launched to replace the defective item.
5/5
November 6, 2019
excellent service
5/5
November 4, 2019
Good quality
5/5
November 3, 2019
Easy order, suitable product and reasonable price
5/5
November 2, 2019
Very good quality product and fast delivery. I highly recommend the product.
5/5
November 1, 2019
Perfect
4/5
November 1, 2019
As expected, fast delivery. Everything is ok
5/5
October 31, 2019
A trampoline site that sells spare parts, super convenient! Parts received quickly! Thank you.
5/5
October 31, 2019
I chose the cheapest delivery option and was delivered 24 hours later. Top!
5/5
October 30, 2019
Excellent, a small assembly error and I was quickly and precisely informed that it did not affect the stability of the trampoline. One non-compliant spring but returned quickly after indication (the requested model was out of stock, which may explain this) For assembly, I still recommend using a 10mm socket wrench instead of the provided key to secure the posts, it's more practical and efficient. The delivery that requires blocking a whole day is a bit restrictive. 5 stars anyway for the trampoline that delights the children!
5/5
October 29, 2019
The trampoline is of excellent quality, easy to assemble. My children are delighted! A big thank you
5/5
October 28, 2019
excellent product, speed of sending the product, the product very well packaged, speed of sending and receiving nothing more to say perfect
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