Avis clients France Trampoline

4.7 /5
21486 avis clients
5/5
July 18, 2019
Quality product and fast shipping
5/5
July 18, 2019
Order as expected and arrived on time. Package well prepared and protecting the contents.
5/5
July 17, 2019
Fast delivery. Quality trampoline. My daughter is delighted.
4/5
July 17, 2019
Package in perfect condition upon receipt. Quick assembly.
4/5
July 17, 2019
Very satisfied with the product. Customer contact provided me with good advice in choosing the trampoline. A slight lack of precision in the assembly instructions, I used a video of my trampoline model for assembly.
4/5
July 17, 2019
Delivery on time with a very good level of service considering the bulk of the package.
5/5
July 17, 2019
The package arrived within the announced timeframe. No unpleasant surprises, good quality product.
5/5
July 16, 2019
Quick preparation and delivery. Clear assembly instructions
5/5
July 16, 2019
Very good product, delivered quickly
4/5
July 16, 2019
Very nice product
5/5
July 16, 2019
Efficient and friendly
3/5
July 16, 2019
Trampoline net not of the same quality as the original. Disappointed with my purchase. The green mat of the trampoline is identical so that's good
Réponse de France Trampoline - June 23, 2019
Hello, and thank you for taking the time to leave us a comment. Our replacement parts for trampolines evolve over the years based on technical and logistical innovations, and in terms of material. Safety and quality remain at the heart of our concerns, we assure you that the net received provides the same level of effectiveness and safety as your previous material. We remain at your disposal for any questions or comments regarding your order. The France Trampoline team
1/5
July 16, 2019
Delivery ok Product does not match what I was looking for (incompatible with the trampoline model I had). I probably looked incorrectly but I ended up with 8 pieces that will be of no use to me.
Réponse de France Trampoline - June 27, 2019
Hello, thank you for taking the time to leave us a comment. Our return policy allows you to send back the items received by mail: we have sent you an email with the return address if you wish. Return shipping costs are your responsibility, however as soon as we receive and restock we will proceed with a full refund of the returned products. We remain at your disposal for any questions. The France Trampoline team
5/5
July 16, 2019
👍 Good
5/5
July 16, 2019
Pleasant reception and good advice regarding the recommended products. I had an issue with a net that was too small, and I was offered an exchange. Easily reachable by phone
5/5
July 16, 2019
Very good. Good phone contact. Good information on delivery. Good quality product. The price is quite high but the quality is there!
5/5
July 16, 2019
The product completely meets our expectations (oval trampoline 430, family use), very good quality, a pleasure for both children and adults. Quite easy to assemble (you need two people). No problem with delivery, appointment made according to our availability and respected. Nothing to complain about, we are very satisfied
3/5
July 15, 2019
The customer service does not respond! A ghost service.
Réponse de France Trampoline - June 12, 2019
Hello, and thank you for taking the time to leave us a comment. After checking, we confirm that we have not received any phone calls or email contact regarding your order? Our advisors respond to all inquiries promptly, usually within 24 hours. Can you please send your request by phone at 05 56 36 04 62, or by email at contact@france-trampoline.com? We will make sure to respond to you as soon as possible. Best regards, the France Trampoline team.
5/5
July 15, 2019
excellent
5/5
July 15, 2019
I bought a jump up trampoline 9 years ago, very good quality material. I just ordered a replacement net (accidentally damaged)... excellent after-sales service... very good phone reception, well advised and fast shipping. I recommend France Trampoline.
5/5
July 15, 2019
missing an assembly explanation, to say to do all sides at the same time
5/5
July 15, 2019
Fast and efficient delivery with a quality product
5/5
July 15, 2019
Order received very quickly and the trampoline seems very solid, to see over time.
5/5
July 15, 2019
Top
5/5
July 15, 2019
Super product, easy to assemble. My son is delighted.
5/5
July 14, 2019
Very satisfied with the delivery time and the quality of the trampoline
4/5
July 14, 2019
Complete and well-packaged material
5/5
July 14, 2019
Very satisfied, delivery on time as expected
4/5
July 14, 2019
Fast shipping and item meets our expectations
4/5
July 13, 2019
nothing to say except the delivery was a bit long
5/5
July 12, 2019
Simple order, fast delivery, clear assembly instructions. Excellent quality trampoline.
2/5
July 12, 2019
Disappointed with the quality/price ratio. Assembly not easy
Réponse de France Trampoline - June 23, 2019
Hello, and first of all thank you for taking the time to leave us a comment. In order for us to improve in the future, could you specify the specific points that disappointed you about this product? The Ovalie 430 trampoline is one of our bestsellers and has a high satisfaction rate among our customers. Please feel free to contact us at contact@france-trampoline.com for any requests, comments, or suggestions! We remain at your disposal, the France Trampoline team
5/5
July 11, 2019
We are delighted to have trusted this company. The quality of the materials used is incomparable to everything we had seen before, the result is not only solid and stable but also very aesthetic. As for the quality of customer service and after-sales, they are perfectly responsive and pleasant! I highly recommend this brand for any trampoline purchase, it is high-end that lives up to its promises.
5/5
July 11, 2019
Efficiency, speed, product meets our expectations, I never leave reviews but I make an exception as we are so satisfied with our order.
5/5
July 11, 2019
Everything went very well despite the palette being lost for 10 days. Responsive customer service and attentive, commercial gesture in the process. Nothing to say, I highly recommend. The trampoline is of very nice quality, the kids love it.
5/5
July 11, 2019
Easy order, fast delivery, relatively easy assembly and good quality product, currently being tested by two little trampoline enthusiasts.
5/5
July 11, 2019
Very good service. Very good customer service.
5/5
July 11, 2019
Excellent service. Thank you
5/5
July 11, 2019
Perfect
5/5
July 11, 2019
France-Trampoline is very correct. I had to contact them by phone due to missing parts at delivery. They were sent back to me promptly and without issue. Recommended site.
5/5
July 11, 2019
Nothing to report, very good
5/5
July 11, 2019
The quality of the product looks very good. To be confirmed over time!!
5/5
July 11, 2019
Thank you for your speed
5/5
July 11, 2019
Perfect
3/5
July 11, 2019
Good material but insufficient technical support and 'overwhelmed' when the delivery is incomplete
Réponse de France Trampoline - June 24, 2019
Hello, and first of all thank you for taking the time to leave us a comment. We are sorry that the responses from our technical and commercial team did not fully satisfy you, particularly in terms of response speed. We strive to handle all requests in the shortest possible time but it can indeed happen, as in your case, that our response occurs 24 hours after contact. We apologize for this inconvenience and remain at your disposal for any further comments. Best regards, the France Trampoline team
5/5
July 10, 2019
Nothing to say, everything went well as usual...
5/5
July 10, 2019
Very good service with very attentive people on the phone.
5/5
July 10, 2019
Perfect!
5/5
July 10, 2019
Perfect customer service request and top return.
5/5
July 10, 2019
Perfect
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