Avis clients France Trampoline

4.7 /5
21753 avis clients
5/5
August 30, 2019
Very good.
5/5
August 30, 2019
Very easy to assemble trampoline, easy to understand instructions and excellent product.
2/5
August 30, 2019
The received products are of good quality, no problems there. However, when I place my order, I am told that everything is in stock and at the time of payment, I am told 5 days delay for delivery. Great. 10 days later still nothing. I check my inbox and there is a message informing me that there are stock shortages and that I will receive my order as soon as you have received it but without any delay. I was very unhappy. I had to wait 1 month before being delivered. So half of the holidays without a trampoline for the children. Too bad. The rating could have been perfect.
Réponse de France Trampoline - July 9, 2019
Hello, and first of all, thank you for taking the time to leave us a comment. We are sorry that the supply times did not bring you complete satisfaction. We always make sure to indicate on the product detail sheet as well as during the order validation the estimated shipping dates of the products to avoid any unpleasant surprises. In your case, the information may not have been indicated clearly enough: we take note of this to avoid this situation happening again in the future and we apologize for the inconveniences encountered. We remain at your disposal for any questions. Best regards, the France Trampoline team.
4/5
August 30, 2019
Entry and departure of the order ultra-fast. However, for the carrier, it's one star, very unpleasant on the phone when making the appointment, as for the driver, nothing to say.
5/5
August 29, 2019
Fast and efficient service, excellent quality trampoline.
5/5
August 28, 2019
Very professional, quality material and very good and responsive after-sales service, which is appreciated with impatient children.
5/5
August 28, 2019
Everything went well.
5/5
August 28, 2019
Delivery time in accordance with what is announced on the site. High-quality material compared to everything I saw before my purchase. A phone number with someone on the line in case of problems. Very happy with my purchase that I do not regret at all and that I even recommend.
5/5
August 28, 2019
Perfect despite a slightly light assembly manual.
4/5
August 28, 2019
The only difficulty encountered was assembling the frame of the trampoline base! But we managed to get through it with energy and more time. It creates memories! Very satisfied with our purchase, delivery was perfect, good proportions of the trampoline, bounce, safety, and incidentally, it is very comfortable for a nap in the open air!
4/5
August 28, 2019
Very good.
4/5
August 27, 2019
Great.. Thank you.
4/5
August 27, 2019
Product meets expectations.
5/5
August 27, 2019
France Trampoline was very responsive and managed the delivery very well, which was a bit complicated.
4/5
August 27, 2019
Very good.
5/5
August 27, 2019
Fast delivery, well-packaged product and in accordance with the order.
5/5
August 27, 2019
Fast delivery, quality product, nothing to complain about.
4/5
August 27, 2019
Correct. In the absence of a bell at the gate, he managed to leave the package behind the door.
5/5
August 26, 2019
Good quality product. I would recommend France Trampoline.
5/5
August 26, 2019
Very good product
5/5
August 26, 2019
Perfect
5/5
August 26, 2019
Excellent
4/5
August 26, 2019
Delivery time too long for us. We had to call the transport chain several times. The product is of good quality and is satisfactory for now.
5/5
August 26, 2019
Excellent product for training a gymnast. A trampoline more efficient than the classic "leisure" one, certainly much cheaper but if you are looking for a good bounce for gymnastic jumps this one is perfect. Very good finishes, you can really see the quality of the product during assembly, the safety mat is very strong, the reinforcements, the foams are protected from the elements, which guarantees it will last for many years.
5/5
August 26, 2019
Very good
4/5
August 26, 2019
Fast delivery and product conforms to the description. Assembly instructions a bit tight for some elements.
5/5
August 26, 2019
Good product delivered quickly. Recommended 🖒
5/5
August 26, 2019
Order received in a very quick timeframe. Conforms to my expectations. Thank you.
5/5
August 26, 2019
Order placed in a short timeframe and package received as expected, I thought a lot before making my purchase on a 4.30 trampoline and what decided me was: the quality of customer service, the availability of spare parts, the know-how of the company, the reviews on the internet about the quality of the products. I have been setting up the trampoline for 4 weeks now and I would rate the product 8/10 objectively because a small downside would be the padding that surrounds the mat which tends to slide inward and this will probably be due to the kids sitting on it. Thank you.
5/5
August 26, 2019
I have already sent a complimentary email...
5/5
August 26, 2019
Super!!
4/5
August 26, 2019
Delivery conforms.
4/5
August 25, 2019
Good. A bit of delivery time but within the announced deadlines. A bit difficult to assemble.
5/5
August 25, 2019
Nothing to report, fast and perfect order, in all simplicity.
4/5
August 25, 2019
I received my new mat and the kids are very happy (the old one was tearing after 5 years of use by the kids. I cover my trampoline every year from 31/10 to 30/03 approximately and we have always respected the maximum weight guidelines). One negative point, after receiving it I called France Trampoline to find out if there was a method to easily remove the springs, I was told: "there is no miracle method, you have to pull on it"... In fact, there are 2 methods, certainly not "miracle" but very simplifying: the first consists of pulling on a spring with a spring already removed, this seems to be the most effective tool, the other, if like in my case your mat is ruined, consists of cutting the attachments of the mat to the springs with a cutter....
5/5
August 25, 2019
Delivery on the scheduled day. Top quality material. Much better designed overall than basic competing products. A bit more expensive than others but for much better design and quality material. Assembly instructions are very detailed and easy to follow. All this deserves to be said because it doesn't happen that often for online purchases.
4/5
August 25, 2019
Good product but lacks protection to avoid damaging the trees... The sand braking system not provided is also not clear on the website. A shame for a quality product and from a company specialized in the field.
4/5
August 25, 2019
An order for a post-sale problem resolved quickly and without any issues. Thank you.
1/5
August 25, 2019
Bad delivery. The spare parts did not match the purchased product! 3rd order: 3 times bad delivery!!! Promised commercial gesture not executed!!!
Réponse de France Trampoline - August 10, 2019
Hello, We have checked and unless we are mistaken, the order concerned by your comment did not contain any spare parts. Could you provide us with more information regarding these incompatible parts? Furthermore, we could not find any trace of a request for a commercial gesture or even an exchange with our team of advisors. Was it indeed an order from our store? Remaining at your disposal, The France Trampoline team.
4/5
August 24, 2019
Very good trampoline. Maybe a setup service is missing for those who are not very handy!
5/5
August 23, 2019
Good
4/5
August 23, 2019
Average knowledge of the product zip line and its installation.
5/5
August 23, 2019
Perfect and very fast order. FT made sure we ordered the right mat... fortunately because we had made a mistake with the reference. Impeccable result.
5/5
August 23, 2019
Very good from delivery to the item
5/5
August 23, 2019
very satisfied
5/5
August 23, 2019
Very good, we found our net corresponding to our trampoline already purchased on this site 4 years ago. Nothing to say, super.
4/5
August 22, 2019
Be careful with stock on the site and by phone as it is not up to date and we wait a long time, otherwise a very appreciated commercial gesture and a responsive and friendly team
5/5
August 22, 2019
Spare part for a trampoline arrived on time and works
5/5
August 22, 2019
Very good service, France trampoline reached by phone very attentive and provided me with good information, very good welcome from them, delivery within the expected deadlines; nothing to complain about
5/5
August 22, 2019
Nothing to complain about, very good
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