Avis clients France Trampoline

I had a small issue with the delivery, but the customer service was very responsive and everything was sorted out quickly

GREAT FOR SPARE PARTS

😄😄😄

Very good product, good quality... satisfied with my purchase, my children are delighted

Good

Order conforms to my expectations.

PERFECT

Very good product compared to other competitors' trampolines. More stable, better quality materials.

Real trampoline specialists

Good information with a friendly contact, product perfectly adapted.

Very good site, very good material, my trampoline has been outside for 5 years. Only the elastics are loose. I placed an order for the net and received it within the week. Very good provider in sales and after-sales. Now I will change the springs next year.

Fast and efficient

Order of parts from customer service for trampoline. Good advice on the phone, efficient and received quickly. (The net posts are sold in 2 parts of your choice... don't hesitate to call customer service)

Following a defect that appeared after 8 months of use on a jumping mat, I contacted customer service providing the corresponding photos. They immediately responded and proposed an exchange under warranty. About a week between my complaint and the receipt of the new mat. Nothing to complain about, excellent service.

Hello, when ordering, the item did not appear to be restocking and the delivery date was indicated as May 17. I contacted your service to find out when I would be delivered, and it was then that your logistics provider sent me a message on May 16 that the appointment could not be made to honor May 17, even though I had made personal arrangements to receive it. It was finally received on the 21st. I had to organize other arrangements for my son's birthday on May 19. I sent a complaint to your service and am waiting for confirmation of the sending of a replacement item.

The products are well described, the telephone sales service is available and takes requests into account. Product received within the announced timeframe. Very good evaluation of service quality. A small regret but it concerns the product and not the service (hence the 4*). Lack of rigidity in the structure of the trampoline in the 4.3m version. This product deserves the structure proposed for the 4.9m (larger diameter tubes)

Perfect sale

Very good quality trampoline, sturdy, conforms to the description. Suitable for both adults and children. Assembly without problems but you need to take the time to follow the instructions. Fast delivery.

A good service

Good product

Delivery defect. After 5 phone exchanges, I finally learn that the carrier has lost the package. A new package must be sent. I'm waiting...

Delivery delay without any explanation

The product meets my expectations and the delivery was very fast

Very good product, excellent assembly instructions, received in a neat package, NOTHING TO COMPLAIN ABOUT!!!!!

Long delivery time. Trampoline tent, one of the arches with elastic broke

Perfect

Without any issues, I highly recommend this site, quality product, excellent service, easily reachable by phone, I will return with my eyes closed

Very good product, except for the anchoring kit which is a bit light and has a strap system that is not practical at all. Ratchets would have been much quicker for me as I move the trampoline every time I mow.

Very responsive. Very good site

Always perfect!!!

Easy, clear and quick order, everything went well

Super good quality! Easy to assemble

Product that seems to be of excellent quality: perfect size, very pleasant bounce. The product arrived very quickly (4 days after order). The instructions were clear, and the assembly went well, despite a bit of hassle with the structure. I am very satisfied with the product, much less with the delivery: absolutely rude and obnoxious delivery person, who literally threw my package into the garden, unacceptable... I sent an email to the delivery platform, I certainly received no response.

good

Product as described, fast shipping.

Very serious company. The advice is of quality and the phone reception is very pleasant.

Clear site. Fast delivery.

Fast shipping and very good quality, the cushions are well padded.

Very efficient online order. A knowledgeable advisor who guided me well. Thank you

Good order tracking. Fast delivery. Quality of products very satisfactory.

you are wonderful... since I simply wanted to: 1. change the mat, 2. buy the green spring cover. 3. buy the safety net. And I ended up with a brand new trampoline ;o)) thanks for the good advice.

Excellent service, fast

Good product

very satisfied with the ordered product

Package arrived quickly without issues at the relay point

very good product, 1 hour of assembly with 4 quality materials, the children are delighted

Very good. Good product. Perfect delivery

really very satisfied

Very good phone contact, good advice. Perfect delivery. Assembly quite long but very well explained in the manual, no bad surprises if you take the time to read the steps. Perfect trampoline that delights the whole family!

Super communication, quick deadlines, professional delivery!