Avis clients France Trampoline

4.7 /5
22134 avis clients
5/5
August 18, 2016
Order, delivery, follow-up all at the top of the trampoline!!!
5/5
August 18, 2016
Honestly, a super service with quality material and a great delivery service on time, which is rare these days. Thank you.
4/5
August 18, 2016
Very high shipping costs.
4/5
August 17, 2016
Hello, the entire order delivery went well, best regards ***
4/5
August 17, 2016
Very good products, easy to assemble
5/5
August 17, 2016
Excellent transaction. Excellent quality product, very good customer follow-up. Fast shipping and precise delivery date. The use of the trampoline is very appreciated. Product purchased through word of mouth. I can only recommend it in turn.
5/5
August 17, 2016
Nothing to say.
5/5
August 17, 2016
Trampoline meets my expectations. Delivery time respected. Problem of deformation on 3 springs after 3 months of use. Customer service was very responsive and quickly sent me a replacement under warranty. Very serious company.
5/5
August 17, 2016
Items ordered well packaged. One of the items has a defect, it will be replaced upon photos. Impeccable service. Thank you
5/5
August 17, 2016
Very pleasant and friendly delivery person
5/5
August 17, 2016
Very solid and high-performance material with easy assembly (finally in French) - as for the delivery, great cooperation between the delivery person and my son-in-law - thank you for everything, proving that it is possible to buy French and be happy - best regards
4/5
August 17, 2016
Did not receive the ladder and the fixing kit... but you sent them to me for free. However, no news about the protective cover....
Réponse de France Trampoline - July 30, 2016
Hello, we thank you for this review. Our sales service will contact you regarding the shipment of the protective cover and send it to you as soon as possible. Thank you for your loyalty! The France Trampoline Team
4/5
August 17, 2016
Friendly and well-informed contact person on the phone. And fast delivery.
5/5
August 16, 2016
Fast delivery of the ordered spare parts. Some "attachments" were missing, which were delivered quickly after the complaint. Perfect
5/5
August 16, 2016
Order compliant and delivered quickly
5/5
August 16, 2016
Deliveries compliant, no problem with the product packaging.
4/5
August 16, 2016
Perfect phone reception, very attentive. There is just a difference between what your customer service says about delivery and what the delivery service says. You = possibility of delivery in the morning or afternoon. Delivery service = impossible to say either morning or afternoon, only during the day. Everything ended well anyway.
4/5
August 16, 2016
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5/5
August 16, 2016
Everything went as planned. Material compliant and punctual delivery
5/5
August 16, 2016
Fast delivery, very good quality product!
5/5
August 16, 2016
Fast delivery, quality product. Impeccable
5/5
August 16, 2016
Ultra-fast delivery. Customer service contacted, very responsive and able to answer my questions. Products that meet our expectations. In short, a serious site to recommend.
4/5
August 15, 2016
Trampoline and ladder meet our expectations. Only disappointment, the anchoring kit that does not sink into our ground.
5/5
August 15, 2016
Order shipped very quickly and I appreciated knowing that you verify that the order made for a corresponding spare part for the purchased trampoline, by calling in case of doubt.
5/5
August 15, 2016
Very good product. Complete instructions and assembly recommendations. Very fast shipping. Delivery the same. Assembled 5 days after the order.
5/5
August 15, 2016
We wanted to let you know that we are very satisfied with our order due to the quality of all the parts and the efficiency of the delivery (trampoline ordered on Sunday and received on Thursday, well done!). Assembly without problems, we still took 3h30. We thank you for your particularly effective customer service.
5/5
August 15, 2016
excellent product, excellent delivery.
4/5
August 15, 2016
Delivered on time. Package in good condition delivered to home. Could improve on the assembly instructions. Some difficulties related to the text and drawings. But the result is correct and in the end no problem. Maybe consider a cover for the mat for long exposure to the sun. Overall satisfied.
5/5
August 15, 2016
Very fast delivery of the right product
5/5
August 15, 2016
Excellent
5/5
August 15, 2016
Clear sales site, fast (and free!) delivery, availability and seriousness of customer service (for questions about assembly), product quality
5/5
August 15, 2016
Very good quality! Easy to assemble
5/5
August 14, 2016
Excellent
5/5
August 14, 2016
Reliable and fast service
4/5
August 14, 2016
Order, delivery, compliance impeccable... assembly still quite complicated.. Lack of explanation for the attachments of the spring protection mat... Very good quality of the whole it seems to me
5/5
August 14, 2016
Delivery and products meet expectations
4/5
August 13, 2016
Order compliant. Delivery date error quickly corrected and at no extra cost. One drawback: the spring protection pad is poorly secured on the outside and tends to slide inward, thus exposing the top of the springs. Replacing it is tedious but essential for safety.
4/5
August 13, 2016
Once assembled, the trampoline is completely satisfactory. One connecting piece was defective but was replaced very quickly after a call to customer service.
5/5
August 13, 2016
Good service
5/5
August 13, 2016
Fast delivery and very responsive service to questions by email. Very satisfied
5/5
August 12, 2016
Very quick and efficient customer service
5/5
August 12, 2016
Very happy
5/5
August 12, 2016
Excellent, nothing to report
5/5
August 12, 2016
Good quality in accordance with the order
5/5
August 12, 2016
Very good, thank you.
5/5
August 11, 2016
I particularly appreciated the phone welcome I received and the speed of the shipment. Thank you
4/5
August 11, 2016
The seller forgot to ask me if I had the necessary tool for changing the mat, which made us lose a week between the order shipped at our expense urgently within 48 hours, the desperate installation attempts for 2 days, and the tool that took 5 more days. Otherwise, the welcome was very friendly. The tool is essential!
Réponse de France Trampoline - July 20, 2016
Hello Madam, we have taken your remark into account when purchasing the jumping mat. We apologize for this inconvenience. Generally, for spare parts, people call us with a complete list of all their parts to be replaced directly. For a jumping mat, we can change this item, the springs, the clamp, and many other items as well. Unfortunately, we do not necessarily go through all our items with each client due to lack of time. If needed, we remain at your disposal every day of the week. The France Trampoline team.
5/5
August 11, 2016
Very good (quality, delivery, and customer service)
5/5
August 11, 2016
Perfect, just delivery time
3/5
August 11, 2016
The packages were dropped off in front of our house even though it was clearly specified that the carrier should contact the person who would receive the packages.
Réponse de France Trampoline - July 24, 2016
Hello Madam JANIS KIRKIS, We have taken your feedback into account and we apologize for the inconvenience caused. However, we checked the delivery note and a signature validating the proper receipt is indeed mentioned on it. We will escalate the information to our logistics to find out what happened. We are also unhappy with the carrier because we pay them to schedule appointments with our recipients, and all deliveries must be made with the recipient. We renew our apologies and remain at your disposal. The France Trampoline team.
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