Avis clients France Trampoline

4.7 /5
21776 avis clients
5/5
June 22, 2016
Nothing to complain about, delivery and service impeccable. Product meets my expectations, very good telephone advice.
4/5
June 22, 2016
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5/5
June 22, 2016
Excellent, professionals who know their products perfectly, good advice.
5/5
June 22, 2016
Delivery in the TPS, trampoline conforms to the description and is of good quality, the assembly is very well detailed which allowed me to assemble it alone, I recommend.
4/5
June 21, 2016
Fast delivery, scheduled time respected.
5/5
June 21, 2016
Top products. Top service. Top website. Top delivery and top after-sales service. What more can I say?
5/5
June 21, 2016
Very satisfied with my online purchase: fast, efficient delivery was made with an appointment set by the provider; the product meets my expectations and I will return to France Trampoline if I have needs. I recommend this provider.
5/5
June 21, 2016
compliant delivery. Announced carrier arrived within a one-hour window
5/5
June 21, 2016
Very good, on time and helpful.
5/5
June 21, 2016
Excellent service I recommend you. Magnificent trampoline!!! And original....
4/5
June 21, 2016
Speed of processing for the order and delivery made within the expected time. The carrier contacts to set the appointment. Quality of the product is impeccable. I recommend France Trampoline to my acquaintances.
5/5
June 21, 2016
Trampoline of very good quality. Serious and fast shipping.
5/5
June 21, 2016
Very good quality product received quickly.
5/5
June 21, 2016
Delivery made on time, good quality fabric, in line with our expectations.
4/5
June 21, 2016
The package suffered damage for the first time, resulting in non-delivery. France Trampoline reacted well because as soon as they were informed, they sent out a second delivery which this time was delivered without damage. Delivery times were longer than expected.
5/5
June 21, 2016
Very good!
3/5
June 21, 2016
Regarding the part, no problem, but concerning delivery, paying €12 to be delivered a week later is a bit frustrating (for a 48h delivery). Regards.
Réponse de France Trampoline - June 2, 2016
Hello, we have received your feedback on the ground fixation kit and we appreciate that the item meets your expectations. You ordered on May 31 and we handed your package to the carrier on June 1, 2016. The delivery person tried to deliver to you on Friday, June 3, according to the request you made on the carrier's website, which allows you to select a date and time slot for delivery. You were apparently not available on the agreed date, so the carrier returned to deliver to you the following Monday. Our carrier does not deliver on Saturdays or Sundays, in order to keep transport costs to a minimum. We remain at your disposal if you have any questions. The France Trampoline team.
3/5
June 21, 2016
Good telephone advice, product in stock, fast delivery (3 days), correct instructions, accessories very expensive considering the quality (ladder, anchoring...) ground fixation is mandatory, but there is no ideal solution, the kit guarantees nothing, only time will tell if we are right or not!!
Réponse de France Trampoline - June 3, 2016
Hello, we thank you for your positive feedback on the trampoline and its safety net. We are sorry to hear that the ordered accessories do not fully satisfy you. We would like to clarify that the ground fixation kit is not mandatory but recommended if the trampoline is placed in a windy area. Regarding the ladder, it is equipped with wide steps so that children can access the trampoline easily and without hurting their feet (as is often the case with ladders that have rungs as steps). Please know that we remain at your disposal from Monday to Friday if you have any questions. The France Trampoline team.
5/5
June 21, 2016
I particularly appreciated your team's call to verify that the dimensions were correct to avoid a possible return. Fast delivery as a bonus, it's perfect.
5/5
June 21, 2016
Simply perfect!
4/5
June 21, 2016
Trampoline of very good quality. The assembly with 2 people took much longer than the 1h30 indicated in the guide (over 3 hours with 2 people), it's better to know that. Everything else is absolutely perfect. Thank you.
4/5
June 21, 2016
too bad we cannot order certain parts individually (e.g.: spacers for fixing protective net poles)
4/5
June 21, 2016
The delivery was very fast which is pleasant because the children could no longer use the trampoline without the net.
5/5
June 21, 2016
Very good.
5/5
June 21, 2016
Very good service. Quality trampoline.
5/5
June 20, 2016
Easy order, perfect tracking, fast delivery and perfectly fitting part 10/10
4/5
June 20, 2016
A phone call just before the order because I was not sure of the reference of the part and a customer service worthy of the name!!!
5/5
June 20, 2016
we received a product perfectly identical to our order. The quality of the product is evident. all technical characteristics are well explained on the site, making the choice of model easy. Thank you.
5/5
June 20, 2016
VERY GOOD PRODUCT AND QUALITY. REACTIVE COMPANY AT THE SLIGHTEST ISSUE. HIGHLY RECOMMENDED.
5/5
June 20, 2016
Excellent
4/5
June 20, 2016
Very good service
5/5
June 20, 2016
Very good
5/5
June 20, 2016
nothing to report
5/5
June 20, 2016
Order received very quickly. Quality trampoline that seems durable. However, be careful with the fragility of some plastic attachments of the protective net. For the rest, no issues.
5/5
June 20, 2016
Fast and compliant delivery
5/5
June 20, 2016
delivery on time and product in good condition.
5/5
June 20, 2016
Good, nothing to complain about
5/5
June 20, 2016
Perfect 👍
4/5
June 20, 2016
yes, very good. the packages were not too heavy.
4/5
June 20, 2016
to recommend
5/5
June 20, 2016
I called the services to know exactly which parts I needed to order, the person who answered me was very kind and gave me very good information. I recommend your company and your products to all my contacts. A serious company to recommend.
5/5
June 20, 2016
very good.
5/5
June 20, 2016
Very good service
5/5
June 20, 2016
Very good
5/5
June 20, 2016
Perfect
5/5
June 20, 2016
Very good product, nothing to compare with those found in traditional stores.
5/5
June 20, 2016
I will recommend you to my friends
5/5
June 20, 2016
very good welcome, respect for deadlines and quality material. I recommend
5/5
June 20, 2016
VERY GOOD
5/5
June 20, 2016
service in accordance with the order
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