Avis clients France Trampoline

Nothing to report, compliant and fast delivery

Hello I was very well received and guided by the advisor I had by phone. The delivery went very well. However, I did not receive the invoice at home. I had in code (as it was the Christmas period) the trampofoot and it was supposed to have 2 balls with it that I did not receive. Thank you for your response to my requests. Best regards Mrs ***

Perfect service and very professional. Shipping costs a bit high, maybe alternative solutions like Mondial Relay should be offered. But still 5 stars.

Good commercial service. Average on manufacturing times (order placed before the end of year holidays). Good delivery service. Very good after-sales service. Overall very satisfied with your service.

Hello, between the order taking and the delivery, nothing to say. Impeccable service. Now I just have to wait for better weather to set up the trampoline and test it.

The trampoline is of very good quality. However, assembly takes much longer than announced (a little over 5 hours of struggle for 2 people, against one hour indicated in the assembly manual). The fiberglass rod is very difficult to assemble correctly and to close. If assembly option had been possible, it would have been perfect.

Good quality material. It completely meets our expectations.

Very serious site, quality trampoline (quality/price ratio above other market offers) and very well packaged. Some plastic ties holding the net loosened right from the start, I contacted customer service who immediately rectified the issue without any discussion: they sent me about fifteen much more durable metal ties for free. Professional seller to recommend.

satisfactory

Beautiful quality product. Delivered quickly and well packaged

Easy order and fast delivery.

speed of order tracking and delivery. If I have a next order, I will go through you again.

No worries. Delivery on time, material in very good condition. Everything went very well.

very good

Nothing to say, everything was perfect.

Trampoline matching our expectations and delivered on time.

Nothing to report

Excellent quality of products, very good order tracking. Customer service easily reachable and very attentive to the client. Perfect.

Trampoline received within the announced deadlines. Package well packaged.

Nothing to say, super trampoline.

Very nice trampoline. Good quality of the metal structure and the mat. Very good bounce. Fast and courteous delivery.

It's very pleasant, in this period where the trend is towards the programmed end of objects, to be able to find spare parts. However, a bit hard to swallow to pay 12€ in shipping for an item that costs 3€ and is very light.

I am really very satisfied in all aspects, trampoline conforms to my expectations, very precise explanatory notice, fast delivery and top packaging. I even managed to test the after-sales service because two springs seemed poorly formed and after a simple little email on Sunday evening, they re-sent them to me on Monday morning. Nothing to complain about, keep it up!

as always with France trampoline everything went perfectly, contact, order and delivery; a company to recommend

material: seems to be of good quality - not much used for now order: regular info; customer service: very good. weather info, return of a defective part quickly. Very good

Perfect, responsiveness, quality. Easy contact.

Excellent products

product corresponds well to the request and very good advice. Exchange of small defective parts, quick and without problems. Thank you

Good service

Perfect

Perfect

Very responsive sales service and excellent advice. Order and delivery perfectly tracked and fast. Super quality material. Impeccable after-sales service and attentive to customers (weather alert for storms for example...) Excellent.

Impeccable. I had ordered a spare part, which was sent to me the very next day and arrived 48 hours later. Nothing to say, serious and reliable company.

Excellent, the products are of good quality.

Excellent responsiveness

Excellent, despite a spring error, resolved 48 hours later. Very efficient after-sales service

Very efficient

Everything perfect, responsiveness, seriousness.

Very serious website, fast delivery, and attentive staff, very responsive. I am very satisfied with my order, the trampoline is exactly as shown in the photo.

The trampoline we received completely matches what we hoped for. One piece was broken in the package, we contacted customer service by email who quickly sent us the defective piece. If only all online stores could be like them!

High quality service, 2 springs were missing and I received them very quickly after calling customer service. Completely satisfied with the product and the service. Too bad there is no roof for the oxygen trampoline...

very good welcome qualified staff attentive to our requests BRAVO

A good after-sales service. Fast and efficient. A welcoming and attentive staff.

Very good service: - information - delivery - material (material that supports a significant weight)

Quality and professional advice. The trampoline took longer to assemble than announced (3 good hours with 2 people!!), but the material is robust, we hope it will last for years....

very good nothing to say

Perfect in every way!! We were looking for a trampoline for our 2 children aged 4 and 7. First contact by phone for information, I was explained the entire range of trampolines and based on my needs, I was directed towards an oval trampoline (model ovalie). We hesitated because it is still a bit expensive, but we took the plunge. Delivery was perfect: it was a bit delayed, but we weren't necessarily in a hurry and when I called, they immediately looked into where the problem was. The delivery person called me to make an appointment and dropped off the packages where I wanted. He even helped me remove the film around the packages to check them. Then, for assembly, it took us a few hours with 2 people but that's normal given the structure. And for the trampoline: nothing to say. It's of super quality. When the weather is nice, they are in it from morning till night and even for an adult, it's very fun. We highly recommend!!

The trampoline is very sturdy. It was delivered within the announced deadlines and the staff is very attentive to the customer's needs.

very serious and efficient site, fast delivery and very well packaged parcel

Service of very high quality and a very efficient and friendly team. The information about delivery is accurate and the carrier is easily reachable to contact us as soon as he arrives, great!