Avis clients France Trampoline

4.7 /5
22134 avis clients
5/5
June 29, 2016
Everything went well. Very good welcome and reception.
4/5
June 29, 2016
Easy navigation on the site. Very reasonable prices.
5/5
June 29, 2016
Very satisfied, order delivered within the indicated time and good contact with the advisor, just a few details that could be improved which are inconsequential, I highly recommend this item and I am available to suggest ideas. Best regards.
5/5
June 29, 2016
Excellent quality trampoline. Impeccable customer service. Very satisfied with my purchase.
5/5
June 29, 2016
Generally satisfied
5/5
June 28, 2016
Very serious - pleasant surprise of delivery speed
5/5
June 28, 2016
Advised advice before the order Speed of shipping Quality of the product
5/5
June 27, 2016
SUPER SERVICE
5/5
June 26, 2016
No problem!
4/5
June 26, 2016
Perfect
5/5
June 26, 2016
Very serious company. To recommend.
5/5
June 26, 2016
Thank you to the team that managed my order. They kindly informed me that I had made a mistake and corrected it to deliver the right part corresponding to the trampoline I had purchased. This initiative is quite rare and deserves to be highlighted. Thank you again.
5/5
June 25, 2016
Order and delivery went according to the conditions announced by France Trampoline. The information provided for assembly is clear and very precise but must be followed scrupulously (video and guides). The different elements constituting the trampoline are of quality. Let's hope to enjoy it for as long as possible (parents, children, and grandchildren...)
5/5
June 25, 2016
Delivery on time and complete without any issues.
5/5
June 24, 2016
A serious company, very attentive to its customers, selling quality equipment, I regularly recommend France Trampoline to my acquaintances.
1/5
June 24, 2016
Trampoline of poor quality, hook ripped off at the first jump, I had another one before that lasted 7 years outside all year without being covered, this one is already cracking, I do not recommend this product to anyone.
Réponse de France Trampoline - April 6, 2016
Hello Sir, We apologize for the issue encountered with the plastic carabiners. We will send you new steel carabiners so that this does not happen again and you can use the trampoline with complete peace of mind. Our safety net is very tight on the trampoline for safety reasons and must be properly installed. Does your net go all the way around the protective pad? Is it well distributed under the entire trampoline? Could you send us a global photo of your trampoline so that we can check your installation? We renew our apologies for this inconvenience. The France Trampoline team.
5/5
June 24, 2016
Superb trampoline delivered very quickly. Customer service feedback top: order confirmation, immediate delivery info/tracking, speed and simplicity to obtain the invoice.... Assembly info very clear, simple assembly. Excellent quality trampoline. In short, all positive! Thank you to the entire France Trampoline team!
4/5
June 24, 2016
Carrier who came without an appointment calling in front of my house. And also made unpleasant remarks because I did not answer the phone immediately, trampoline of good quality.
5/5
June 24, 2016
Really quality product!
5/5
June 24, 2016
Product conforms to the description and the photo. Very fast delivery. I recommend.
4/5
June 23, 2016
Trampoline ***. Good quality, clear instructions, fast delivery. But: The top arch of the net comes off the ends of the poles with each use. The fastening should be reinforced, for example, with a strap.
4/5
June 23, 2016
Good service. Thank you and good continuation.
5/5
June 23, 2016
Order of an Oval trampoline 4.30m, the shipping was very fast. I did the assembly alone, maybe some small modifications to be made in the instructions. The children and adults have a lot of fun.
4/5
June 23, 2016
Trampoline of excellent quality; To see over time, but for now, it holds up quite well against the assaults of my 2 boys! However, the "door" of the trampoline could use improvements (closure rather than Velcro and carabiners)
5/5
June 23, 2016
speed of delivery, good packaging very good quality of products
5/5
June 23, 2016
Thank you to France trampoline, good product received quickly. Completely satisfied.
5/5
June 22, 2016
Very good product. Very fast order. Great ease in contacting the carrier. My three children are really happy. Very good quality.
5/5
June 22, 2016
Excellent quality material. Completely satisfied.
4/5
June 22, 2016
Very good reception by phone and precise information about the material. The processing of the order was a bit long, but the arrival of the package was well scheduled, at the expected time. The material fits very well.
5/5
June 22, 2016
Trampoline arrived on time at my daughter's place. My grandchildren are delighted.
5/5
June 22, 2016
Fast and careful delivery. Very good quality product.
5/5
June 22, 2016
Quality product in line with the description and impeccable service. Bravo and good continuation.
5/5
June 22, 2016
Nothing to complain about, delivery and service impeccable. Product meets my expectations, very good telephone advice.
4/5
June 22, 2016
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5/5
June 22, 2016
Excellent, professionals who know their products perfectly, good advice.
5/5
June 22, 2016
Delivery in the TPS, trampoline conforms to the description and is of good quality, the assembly is very well detailed which allowed me to assemble it alone, I recommend.
4/5
June 21, 2016
Fast delivery, scheduled time respected.
5/5
June 21, 2016
Top products. Top service. Top website. Top delivery and top after-sales service. What more can I say?
5/5
June 21, 2016
Very satisfied with my online purchase: fast, efficient delivery was made with an appointment set by the provider; the product meets my expectations and I will return to France Trampoline if I have needs. I recommend this provider.
5/5
June 21, 2016
compliant delivery. Announced carrier arrived within a one-hour window
5/5
June 21, 2016
Very good, on time and helpful.
5/5
June 21, 2016
Excellent service I recommend you. Magnificent trampoline!!! And original....
4/5
June 21, 2016
Speed of processing for the order and delivery made within the expected time. The carrier contacts to set the appointment. Quality of the product is impeccable. I recommend France Trampoline to my acquaintances.
5/5
June 21, 2016
Trampoline of very good quality. Serious and fast shipping.
5/5
June 21, 2016
Very good quality product received quickly.
5/5
June 21, 2016
Delivery made on time, good quality fabric, in line with our expectations.
4/5
June 21, 2016
The package suffered damage for the first time, resulting in non-delivery. France Trampoline reacted well because as soon as they were informed, they sent out a second delivery which this time was delivered without damage. Delivery times were longer than expected.
5/5
June 21, 2016
Very good!
3/5
June 21, 2016
Regarding the part, no problem, but concerning delivery, paying €12 to be delivered a week later is a bit frustrating (for a 48h delivery). Regards.
Réponse de France Trampoline - June 2, 2016
Hello, we have received your feedback on the ground fixation kit and we appreciate that the item meets your expectations. You ordered on May 31 and we handed your package to the carrier on June 1, 2016. The delivery person tried to deliver to you on Friday, June 3, according to the request you made on the carrier's website, which allows you to select a date and time slot for delivery. You were apparently not available on the agreed date, so the carrier returned to deliver to you the following Monday. Our carrier does not deliver on Saturdays or Sundays, in order to keep transport costs to a minimum. We remain at your disposal if you have any questions. The France Trampoline team.
3/5
June 21, 2016
Good telephone advice, product in stock, fast delivery (3 days), correct instructions, accessories very expensive considering the quality (ladder, anchoring...) ground fixation is mandatory, but there is no ideal solution, the kit guarantees nothing, only time will tell if we are right or not!!
Réponse de France Trampoline - June 3, 2016
Hello, we thank you for your positive feedback on the trampoline and its safety net. We are sorry to hear that the ordered accessories do not fully satisfy you. We would like to clarify that the ground fixation kit is not mandatory but recommended if the trampoline is placed in a windy area. Regarding the ladder, it is equipped with wide steps so that children can access the trampoline easily and without hurting their feet (as is often the case with ladders that have rungs as steps). Please know that we remain at your disposal from Monday to Friday if you have any questions. The France Trampoline team.
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