Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
May 14, 2016
The delivery went smoothly and on time. The quality of the product is really up to par, my children can't get enough of it!
5/5
May 10, 2016
Very satisfied with my purchase, I highly recommend it. Small downside, the plastic hooks, but quickly resolved by the after-sales service who sent me metal hooks. Perfect, my children are delighted. Thank you.
5/5
May 9, 2016
-
5/5
May 9, 2016
A very high quality after-sales service: attentive, quick, and efficient. I highly recommend.
5/5
May 9, 2016
High quality trampoline, easy to assemble.
5/5
May 6, 2016
VERY GOOD SERVICE FROM A TO Z, including delivery
5/5
May 6, 2016
Very comfortable hammock
3/5
May 6, 2016
Hello, fast and careful shipping but did not receive the right color of the hammock. Ordered a Mexican in canary color. Received a white one. But now it is open and comfortable anyway.
Réponse de France Trampoline - April 19, 2016
Hello, we are pleased to see that the hammock received still meets your expectations and is perfectly installed at your place. Regarding the received color, we have reported the information and corrected the bug on our site to prevent this from happening again. Additionally, we had mentioned exchanging the received hammock for the selected color within a few days or a commercial discount, and it is the latter solution that you wished to retain. The refund has been processed by our accounting department and should appear quickly in your bank account. We remain at your disposal if needed. The France Trampoline team.
5/5
May 3, 2016
Very good company, impeccable salespeople
5/5
May 2, 2016
Quality trampoline. Easy contact. Great customer service.
4/5
April 26, 2016
I placed my order by phone because choosing a spring on the site was complicated (very important choice). There was a quantity error at delivery but after claiming, the balance arrived quickly and without shipping costs. Excellent phone contact.
4/5
April 25, 2016
For now, good product corresponding to the expectations of our young clients. The after-sales service responded to our expectations and our sales representative answered all our questions and requests effectively.
5/5
April 25, 2016
Perfect!! Excellent customer service and after-sales service, product of very high quality!! I completely recommend this seller to anyone who wants to be satisfied and heard in a trampoline purchase!!!!
5/5
April 24, 2016
Good manufacturing quality. Well-made assembly guide. Delivery was made just a few days after the order. Overall, we are very satisfied.
5/5
April 21, 2016
Retail site, fast shipping. I recommend.
5/5
April 20, 2016
Efficiency and kindness. Everything is perfect!
5/5
April 18, 2016
No problems when placing the order (broken part covered by warranty). Perfect delivery within the specified time. Nothing to complain about.
5/5
April 17, 2016
Very good.
5/5
April 15, 2016
Very good.
5/5
April 12, 2016
Very intuitive and informative site. Timely delivery. Quality of the material. Assembly instructions could still be clearer. Quality information, solutions provided, very responsive customer service.
5/5
April 11, 2016
Nothing to complain about.
5/5
April 6, 2016
Customer service is very efficient and responsive. The replacement of defective parts was done very quickly.
4/5
April 2, 2016
Good advice, good quality, meets expectations.
4/5
April 2, 2016
This trampoline is very good but the installation instructions are insufficient, the included clamps are not suitable at all, you practically need professional equipment.
Réponse de France Trampoline - December 6, 2015
Hello, we thank you for your feedback and your complete satisfaction with the trampoline. If you find that the provided clamp is not sufficient to compress the T-junctions, you could use a standard adjustable wrench to have a bit more force. We want to reassure you that this material is available in regular hardware stores or GS. Sincerely, The France Trampoline team.
5/5
April 2, 2016
Very happy with the product and serious company, I highly recommend.
4/5
April 1, 2016
Everything went well with the delivery.
5/5
March 31, 2016
Very satisfied with the services provided by France Trampoline. Fast delivery and very good quality material. I recommend this site.
5/5
March 31, 2016
Super happy with the fast delivery and the attentive sales staff: the trampoline arrived on time for my son's birthday! The trampoline is excellent, the children love it. It is also very well suited to my small garden, its rectangular shape takes up less space than a round one and the children have plenty of room to do different tricks like flips.
4/5
March 30, 2016
Good
5/5
March 29, 2016
Clear and precise phone contact
5/5
March 29, 2016
The children are thrilled with the Jump'up trampoline we bought for them and so are we because the material seems to be of good quality. However, several plastic carabiners (connecting the net to the jumping mat) broke during the first uses, but customer service took care of it; they quickly sent us metal carabiners. Apparently, we are not the first ones this has happened to and the company is reviewing the material. Now, everything is fine and the children are having a blast... Let's hope the trampoline ages well.
5/5
March 29, 2016
Order placed by phone with someone very helpful and pleasant. Delivery received on the right date. Product assembled, in accordance with the order, very good quality, very pleasant to use. Really very satisfied.
5/5
March 28, 2016
Perfect. Thank you.
5/5
March 28, 2016
VERY GOOD
5/5
March 28, 2016
Order placed 4 days before Christmas and package received 2 days later. What more could you ask for? This order went very smoothly and I am absolutely very satisfied with the delivery. Since then, as soon as the weather allows, my children are having a blast on their trampoline.
4/5
March 28, 2016
very good product. Simple assembly in 2 hours
4/5
March 28, 2016
satisfied
5/5
March 28, 2016
good materials, sturdy despite strong gusts of wind my grandchildren are delighted.
4/5
March 27, 2016
Order conforms to our expectations. However, the delivery did not happen at the announced time.
5/5
March 27, 2016
Quality product. Can't wait to use it
4/5
March 27, 2016
Timely and serious delivery. Product conforms without any problems. Simple and quick assembly of the trampoline. Despite the winter, the children have already played a lot.
5/5
March 27, 2016
ordered on Monday at 11:00, delivered on Tuesday at 10:00: less than 24 hours, BRAVO very good quality products, nothing to do with models *** and ***. I recommend for those who want a robust and durable product
5/5
March 27, 2016
The technical specifications provided on the France Trampoline website are the most complete I found when comparing the different trampolines I was interested in. It's a real plus. The descriptions provided also perfectly match the delivered product. No unpleasant surprises at delivery. It was quick. The package arrived intact and the delivery person was friendly. It is recommended to assemble the trampoline with two people. I did it alone (4 hours and 30 minutes of assembly). It can also be done very well. The assembly instructions are of good quality. The product is visibly robust and meets my expectations. It remains to be seen if it will indeed withstand the weather over the long term as promised by the manufacturer. This, I cannot judge yet. Overall, I was very satisfied with this first experience with France Trampoline.
5/5
March 27, 2016
Delivered on time Quality product
4/5
March 27, 2016
very good service the children, grandchildren and even we are very satisfied with the trampoline
5/5
March 27, 2016
Great, thank you!
5/5
March 27, 2016
Very good
5/5
March 26, 2016
very happy and it arrived very quickly
5/5
March 26, 2016
a very good sales site
4/5
March 26, 2016
well received
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