Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
March 26, 2016
Very good item and fast delivery. Very sturdy
5/5
March 26, 2016
Quality product that meets our expectations
5/5
March 26, 2016
very professional, very satisfactory
4/5
March 26, 2016
Fast delivery. Robust and quality material that remains to be tested against the test of time.
5/5
March 26, 2016
Very good
5/5
March 25, 2016
Excellent!!! I contacted customer service following a problem with the fasteners of the mats around the trampoline and the net arch. Although these parts are no longer guaranteed, customer service sent me everything and I received the package 2 days later!!!
5/5
March 25, 2016
Very satisfied
5/5
March 25, 2016
Regarding the service, just a remark regarding the delivery date which was not respected (only a few days off). In the face of this malfunction, our contacts were very responsive and friendly, so everything went well in the end. Once the trampoline was installed, a real joy for our three children, from two to ten years old!! We are delighted to have invested in a quality trampoline! We recommend France trampoline.
5/5
March 25, 2016
Reliable material, very secure, corresponding to the description and my expectations.
5/5
March 25, 2016
Impeccable phone information. Timely delivery. High-quality material. Nothing to complain about. Thank you France trampoline
5/5
March 25, 2016
I contacted an advisor who provided me with excellent information and gave me time to think. Then I ordered, the trampoline arrived on the scheduled day well packaged by a top-notch carrier as well. The trampoline was installed the next day, the assembly went well, everything was perfect. The children are thrilled for hours of fun. I highly recommend this serious site.
4/5
March 25, 2016
Fast delivery, product conforms to the order
5/5
March 25, 2016
No problem. Deadline met, impeccable delivery and especially very good quality material: it shows immediately.
5/5
March 25, 2016
very good quality products. perfect service and delivery.
5/5
March 25, 2016
Completely satisfied with the order upon delivery and the quality of the trampoline, I highly recommend
5/5
March 25, 2016
Good material, rather easy to install and especially the possibility of sourcing spare parts.
5/5
March 25, 2016
very good quality material, easy assembly, maybe review the packaging boxes... otherwise nothing to say I recommend it without problems ***
5/5
March 24, 2016
This trampoline tent is really great... it protects the children from bad weather, they can play in it even when it rains... In summer it protects from the sun... great the only downside I ordered in blue without paying attention and I prefer it in green because it is brighter, it would be nice if the colors were lighter to take photos without flash... we slept one night in it with mattresses the children loved the experience _ great product that attracts all the friends to our house!!!
5/5
March 24, 2016
Very good service, good quality product, fast delivery and good follow-up Just a downside on the high elements for clipping the net, which seem a bit fragile or maybe my children are too rowdy
5/5
March 24, 2016
very good quality product. nothing to say!
3/5
March 24, 2016
The safety net fasteners shattered (for 6 of them) within the first few days of use...
Réponse de France Trampoline - February 20, 2016
Hello Madam, We have taken your comment into account and we apologize. A technician will contact you by phone to check the installation of your safety net with you so that this does not happen again. And, we will send you new hooks very quickly. We apologize for this inconvenience and remain at your disposal. The France Trampoline team.
5/5
March 24, 2016
Delivery on time (before Christmas) and good quality material. Perfectly meets our expectations.
4/5
March 24, 2016
Product quite easy to assemble. Seems to be of very good quality. Protection everywhere... Too bad we can't have the UV cover for the oval shape. Delivery was perfect
5/5
March 24, 2016
good value for money. Very fast delivery
5/5
March 24, 2016
nothing to say, help from the carrier to carry the package because very heavy and delivery on the scheduled dates.
5/5
March 24, 2016
Very good phone contact that facilitated the operation
4/5
March 24, 2016
delivery on time even for Christmas, good quality some assembly difficulties it's better to have several people but apart from that everything is ok
5/5
March 24, 2016
Quality supply and impeccable transport
4/5
March 24, 2016
very good quality but little feedback for now as we have not assembled it for long. The assembly is not simple despite the instructions. Plan to be 2
5/5
March 24, 2016
The trampoline was delivered on the scheduled date. The product matches exactly the description on the website. It would be really perfect if there were assembly videos of the products on the site.
5/5
March 24, 2016
good evening I am more than delighted with your service as well as the correspondence between you and me either by email or by phone always listening and especially following our order before and after the ease of payment and technical information and
5/5
March 24, 2016
Very good
5/5
March 24, 2016
My order went very well, they were very responsive a few days before Christmas to ensure we received our package on time. The sales team called me back very quickly after my order to explain the delivery terms. Very professional and available team... We can’t wait for winter to end so we can set up our trampoline, but if the quality of the product is comparable to the seriousness of this company, we should not be disappointed.
4/5
March 24, 2016
I received all the items as announced. However, I am very disappointed with the quality of the trampoline whose springs break almost daily to the point that I can no longer use it. I still have 2 broken springs, even after repairing the others. I weigh 68kg and I practice every day for 10 minutes doing jumps of 15cm maximum, jumping in the middle of the trampoline... I am very surprised by this failure. What can I do?
5/5
March 24, 2016
The skirt is of good width, better filled than the one from the product purchased 3 years ago, the cover seems solid. Delivery was made within good time.
5/5
March 24, 2016
Very satisfied with the product, it looks really solid and reliable. I bought it because a friend has had it at her place for 2 years and nothing to report, and also very good telephone reception. I recommend this trampoline.
5/5
March 24, 2016
Very good
4/5
March 24, 2016
quick handling of the order, fast delivery, excellent quality product. However, a cover was ordered at the same time as the trampoline, and 3 months later it still hasn't arrived!
Réponse de France Trampoline - December 17, 2015
Hello Sir, we apologize for the delay in delivery for your cleaning cover. We have experienced a delay in our stock entry on these items and we will send it to you next week after verification. Please feel free to contact us by phone at 05 56 36 04 62 if you would like more details about the delivery. We are available from Monday to Friday from 9am to 6:15pm currently. The France Trampoline team.
5/5
March 24, 2016
Excellent service: thoughtful and personalized advice by phone, deadlines respected, quality of delivery, quality of items. The user manual is practical even if it could be more explicit on certain points (assembly of the ladder, assembly of the fiber rods).
5/5
March 24, 2016
very satisfied with the services offered. fast delivery of purchased products, accessibility and listening on the phone. Great quality of products on which we can change certain parts if they are damaged at any time. I recommend this site
5/5
March 24, 2016
very good product, easy to attach to the trampoline
5/5
March 24, 2016
Impeccable service
4/5
March 24, 2016
Everything went well. Trampoline with very good finishes
5/5
March 24, 2016
Excellent product. The children are delighted and play safely. We took the 4.60 so the friends and neighbors are many on the trampoline.
5/5
March 24, 2016
very good product. thank you
5/5
March 24, 2016
The children are having a blast on this trampoline! You can really see the difference between the much cheaper models from other brands and this one. It is super sturdy and the children jump super high on it. We took 1 hour and 30 minutes to assemble it together. The only downside... the small hooks that are supposed to keep the safety net taut under the trampoline, they are plastic and not sturdy. We have already broken 3 after 1 week of use. Otherwise, it was a very expensive trampoline, but it is quality so we are very satisfied.
4/5
March 24, 2016
We had a bit of trouble finishing the assembly of the upper circle of the trampoline with the instructions provided, but consulting the website was very explicit and clear.
5/5
March 24, 2016
Service and quality material. I recommend!
5/5
March 24, 2016
very good service
5/5
March 24, 2016
Fast and efficient, I am completely satisfied with the telephone reception as well as the delivery of my spare parts.
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