Avis clients France Trampoline

4.7 /5
22134 avis clients
4/5
June 16, 2016
Good responsiveness and good follow-up following my request for a fast delivery. Tape on the package placed on the edge of the ordered trampoline: removing the tape leaves marks on the edge of the trampoline.
5/5
June 16, 2016
Everything was perfect. Thank you very much. Sincere regards.
4/5
June 16, 2016
Perfect delivery and product. A small downside: the assembly. No assembly booklet.
4/5
June 16, 2016
the trampoline is of excellent quality, the children are delighted. However, the foot attachments broke after a week. I do not recommend this product!
5/5
June 16, 2016
perfect
4/5
June 16, 2016
Very good materials, super trampoline. The delivery was done without any problems. The only downside, and not the least, is the quality of the assembly instructions. They are unclear and not very detailed. Nevertheless, our 4.6 m diameter trampoline is indeed in our garden for everyone's enjoyment.
5/5
June 16, 2016
High quality products and nice and original accessories for trampolines. The delivery by carrier is great
5/5
June 16, 2016
good responsiveness and availability
5/5
June 16, 2016
very good delivery
5/5
June 16, 2016
Delivery on the scheduled day. Correct packaging and well-protected product. Product meets requirements
5/5
June 16, 2016
Impeccable.
5/5
June 16, 2016
Missing package at delivery, delivered in 24 hours following my call. Very good telephone reception
4/5
June 16, 2016
a bit long delay
5/5
June 16, 2016
Perfect service: call to choose the delivery time, the delivery person even agreed to call me a few minutes from my home, he stored the box where I asked him to... And trampoline that makes my children happy...
4/5
June 16, 2016
Good product, springs a bit noisy: they squeak! Easy assembly and serious manufacturing. Delivery without issues and within the indicated times.
5/5
June 16, 2016
everything is OK
5/5
June 16, 2016
Very efficient and responsive customer service.
4/5
June 16, 2016
Hello, Nothing to complain about the product. Excellent quality faithful to the presentation on the site. Only downside, the delivery: late delivery compared to what was announced on the site. Unpleasant delivery person...
4/5
June 16, 2016
delivery made within the expected time and quality of the material met my expectations. thank you
5/5
June 16, 2016
Good delivery service but only one person to lower such a weight! It would have been better if there were 2 people
5/5
June 16, 2016
Very good product, fast delivery and perfect packaging.
5/5
June 16, 2016
Perfect!
5/5
June 16, 2016
Nothing to complain about. Good quality products correspond well to the descriptions. We are not disappointed. We recommend you.
5/5
June 16, 2016
Super trampoline, great bounce, super quality. I really don't regret this investment. The kids love it and I am delighted to hear their laughter. The oval shape is great for my small garden. Thank you.
5/5
June 16, 2016
The investment in this trampoline represented a big sacrifice for us knowing that it was easy to find the same size much cheaper in another brand. However, we do not regret it at all because you get what you pay for and that is exactly what we were looking for, it is a great product. Only downside on the 48h delivery which almost failed, but everyone took their responsibilities and we were able to give this trampoline to my daughter on the day "j"!
5/5
June 16, 2016
order arrived within the announced time, in very good condition. Perfect
5/5
June 16, 2016
Great, very competent team. Information over the phone to confirm the compatibility of the net. Arrived at home in record time. The price is justified given the quality of the product. Bravo and thank you.
4/5
June 16, 2016
Very fast order and delivery. The material is sturdy but a small downside regarding the anchoring kit which is low-end despite the price. We hope this kit will allow our trampoline to hold during strong winds.
5/5
June 16, 2016
Very good and friendly phone reception. The package arrived as agreed. Top delivery service. Everything was perfect.
5/5
June 16, 2016
Very pleasant phone welcome with precise answers on technical references and advice for choosing the trampoline. Price justified compared to quality and options. Appreciated payment facility. Order preparation always perfect delivery within deadlines. We are on our 3rd purchase. 6 years for the 1st implanted in the North region and is still standing and still makes people happy. We are delighted grandparents.
4/5
June 16, 2016
A good quality trampoline used by the whole family. Only downside, two hooks of the net broke during assembly.
1/5
June 16, 2016
As much as the customer service is satisfactory, the quality of the bounce board and skis is too disappointing. The fixing straps are too long, the heel stops tear off in a few days, the red grip tears just as quickly ...
Réponse de France Trampoline - March 20, 2016
Hello Sir, We have taken your feedback on our sports accessories into account and we apologize if they do not satisfy you. They are still under warranty currently and please know that we can open a warranty file if you send us photos. We apologize again and remain at your complete disposal from Monday to Friday. The France Trampoline team.
5/5
June 16, 2016
Fast delivery and good packaging. Items correspond exactly to the order. Quality products!! Thank you
5/5
June 16, 2016
Fast shipping. Excellent service. Pleasant phone contact.
5/5
June 16, 2016
Faithful to the well-designed catalog.
5/5
June 16, 2016
Fast delivery. Order corresponds well to the description.
5/5
June 16, 2016
Delivery very good and fast. Trampoline of much better quality than the old one from a well-known French outdoor toy brand! However, the instructions and assembly are less obvious.
5/5
June 16, 2016
very good
5/5
June 16, 2016
Very good product this trampoline, easy to assemble and disassemble for winter. I have given your address to several people. PERFECT.
4/5
June 16, 2016
After checking out the big brands and several websites, we are delighted (especially the children) to have purchased our Trampo (octagonal at 3.66 m) from France Trampoline. In this jungle of Trampo products of all origins and all kinds, France Trampoline really stands out. - a clear site with a wide choice, - detailed, complete, and precise characteristics, - a real commercial service that really responds, knows its products, and is not just there to read sheets, - a product received the day after the order, - a Trampo at a much higher price than elsewhere but if you really take the time to compare, the materials and finish are incomparable. Ex: tube fixation, top net, protective mattress. Kudos to this Bordeaux company for its customer focus and the quality of its products. A satisfied Aubergenvillois (78).
5/5
June 16, 2016
Very satisfied with all the services.
4/5
June 16, 2016
Order for spare parts for trampoline frame compliant. Packaging needs to be reviewed regarding protection and tape placed directly on steel parts, difficult to remove.
5/5
June 16, 2016
Product received corresponds well to the order and the description on the site. Secure payment. Fast delivery time. Careful packaging. Positive feedback.
5/5
June 16, 2016
Great trampoline, delivered quickly in a very well-made package. Customer service very quickly reachable.
5/5
June 16, 2016
*****
5/5
June 16, 2016
Very good service and I will return to this site for a possible order.
4/5
June 16, 2016
Very satisfied. thank you.
5/5
June 16, 2016
Very fast delivery, good handling by the carrier for the appointment. Good packaging. Excellent quality trampoline and easy to assemble. The children are happy.
5/5
June 16, 2016
The order and delivery went very well, total satisfaction! On the assembly instructions, it's sometimes a bit lacking: the material has changed, but not the instructions! (case of the attachments for the green mat covering the springs). There is often (not always) better on the video. Should the bottom of the net foot be fixed above or below the pin (the instructions say "on the vertical foot", the images show something else)? I hope it doesn't matter much... Ladder instructions: the steps are not symmetrical, but the instructions do not show you which way to put them (front/back), there was a one in two chance, I had to disassemble! But, despite everything, the assembly (by two old ones!) was less difficult than expected (the clamp is well made). The material seems very solid and the grandchildren are delighted (when it doesn't rain!). The locker pocket is very practical! Offering a small mat to remove shoes at the bottom of the ladder would be a plus, I put a simple tarp.
Réponse de France Trampoline - May 29, 2016
Madam, We have taken your comments regarding your trampoline and its assembly into account. We want to reassure you about the presence of the stirrup on the net: it doesn't really matter if the stirrup is fixed above or below the pin. If you wish, you can send us a global photo of the assembled trampoline with its ladder at contact@france-trampoline.com. We remain at your disposal to improve our instructions. The France Trampoline team.
3/5
June 16, 2016
Delivery time a bit long. Bad surprise upon delivery of the trampoline tent, which, contrary to the photos on the site, cannot be set up with the net in place. We had to rig a system so as not to have to dismantle the net every time we want to use the tent.
Réponse de France Trampoline - March 27, 2016
Hello, we have taken your regret regarding the installation of the tent with a safety net into account. We do not recommend installing this accessory with a safety net. Two installation pieces of the tent attach to the trampoline frame and the foot of the trampoline. There is indeed no space to properly install a tent and a safety net together. Technically, this is not possible and we explain it in every product sheet of the tent. If you did not see this indication, we sincerely apologize. We remain at your disposal. The France Trampoline team.
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