Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
October 28, 2015
very fast delivery and well packaged super happy
5/5
October 28, 2015
Fast delivery and good quality merchandise
4/5
October 27, 2015
This is the second time I order from France Trampoline, and like the first time, the order was well taken into account and the delivery was made within the announced timeframe. Excellent service provided
4/5
October 27, 2015
Order received quickly. Good product quality. Customer service is good advice.
5/5
October 27, 2015
VERY GOOD PRODUCT. SATISFIED WITH TELEPHONE INFORMATION
5/5
October 27, 2015
Like the first order, very responsive and good product
5/5
October 27, 2015
France Trampoline is very serious, and their trampoline and protective cover seem to be of very good quality, which is why we opted for their products. The delivery time is really between 2 and 5 days. There are no unpleasant surprises. Our children and adults are delighted.
5/5
October 27, 2015
A perfect service for both the trampoline and the accessories. This is my 6th order and it is always impeccable. However, it always takes 5 minutes for them to identify my account by phone with each call; their management system seems to date back to the 20th century! The main thing is that the phone reception and the delivered product are top-notch; the spare parts in stock are also very useful after 8 years of use...
5/5
October 27, 2015
Speed of shipping. Responsiveness in case of need for customer service. Almost immediate response. Solid. Trust. The plastic fixings tend to break. It would be useful to have another material, or a replacement bag in the first shipment. The cover could be provided...
5/5
October 27, 2015
I bought a trampoline that gives me complete satisfaction. The advice I received was invaluable. Quality trampoline that provides great moments of play for both kids and adults in complete safety.
3/5
October 27, 2015
Very happy with the product, just like the first time. But, for the second time, we are again unhappy with your delivery process. When the recipient has a professional life that involves uncertainties, receiving your packages becomes very complicated and costly. We had to go all the way to Bondoufle to pick up a trampoline cover! Can't you use the services of La Poste, which leaves a delivery notice, or those of a local shop that closes late in the evening (like a café for example)? Others do it and it's much more convenient.
Réponse de France Trampoline - July 29, 2015
Hello, we thank you for your comment confirming the quality of the 3m60 protective cover for round trampoline. We remain true to our basic principles, which are to offer quality items that last over time. Regarding delivery, we indicate from the start that the carrier delivers without an appointment and during the day and on weekdays. If you are not present at home during the day, you should indicate another delivery address such as a workplace, a family member, etc. Unfortunately, for many products, we cannot use the services of La Poste. Indeed, if the package exceeds a certain size, additional fees of 50 € excluding tax have been charged since 2014 already. We offer the best possible service for an affordable cost for a delivery, we remind you, in about 72 hours to the requested address. We thank you for your comment and remain at your disposal. The France Trampoline team.
5/5
October 26, 2015
excellent quality, good product,
5/5
October 26, 2015
Professional and not commercial, insightful advice, not just to sell. An incomparable product quality compared to equivalent products sold in Belgium
5/5
October 26, 2015
Efficiency, speed, and respect for commitments!!!
4/5
October 26, 2015
Fast delivery and quick response to my email, very good product thank you
5/5
October 26, 2015
Very good
5/5
October 25, 2015
Very good product, the quality is excellent. I highly recommend it.
5/5
October 25, 2015
very solid material, very fast customer service.
5/5
October 25, 2015
Accessory conforms to the order.
5/5
October 24, 2015
Friendly and competent seller, fast delivery
5/5
October 23, 2015
fast product conforms and contact for confirmation
5/5
October 23, 2015
Great site and very professional, the products offered are top-notch and the follow-up after the season for the maintenance of trampolines and accessories is also great because France Trampoline offers very attractive prices and gives good advice at the end of the season and at the beginning of the season. Well done to the whole team at France Trampoline!!!
5/5
October 23, 2015
competent and satisfactory!
5/5
October 22, 2015
Good product; careful packaging; quick intervention; one complaint: the delayed delivery date due to absence was not respected (error by France trampoline or the carrier?)
5/5
October 22, 2015
Super trampoline, very good quality! My daughter is delighted.
5/5
October 22, 2015
Very good service, quality material.
5/5
October 22, 2015
Perfect no comments
5/5
October 22, 2015
Impeccable service. Very fast delivery time and very clear site for ordering. Perfect
5/5
October 22, 2015
Excellent service. Good packaging, easy assembly (done by one person). For an announced delay of 5 to 10 days, delivery was made in 48H with a reliable carrier within the delivery times.
5/5
October 22, 2015
Very good website. Shipping time respected. Very good quality material. Easy assembly and well explained. I highly recommend!!!
5/5
October 22, 2015
super responsive. Speed of delivery. Excellent
5/5
October 22, 2015
Really serious site. Everything was perfect until delivery. Really very satisfied especially since it was a gift and the delivery was made to my grandchildren without any problem!!
5/5
October 21, 2015
VERY SATISFIED: not only is the trampoline of good quality but also the customer service is reachable and attentive to you. Following a storm after a year of use, the trampoline was "damaged": torn jumping mat, 4 bent poles, torn safety net. To be sure to order the right parts, I advise you to call them: they are easily reachable, give good advice, and are responsive. If only all online sales sites were as professional!
5/5
October 21, 2015
Quality service, high-performance products, and delivery within the deadlines.
5/5
October 21, 2015
Easy to assemble. Just happiness for our children (while respecting the usage instructions). Now we have to see how it holds up over time.
5/5
October 20, 2015
Quality service, nothing to complain about. As usual, everything is perfect.. From start to finish.
5/5
October 20, 2015
The trampoline, the shipping, the assembly everything is very good. The kids are having a blast, no regrets so far for spending the price compared to more financially accessible competitors but with lower quality.
5/5
October 20, 2015
Package received 2 days after order; I received a call from an advisor who wanted to ensure that I had ordered the right product.
5/5
October 19, 2015
A customer service that calls to verify that the order meets the needs: hats off! Because I was not registered in the customer database.
5/5
October 19, 2015
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5/5
October 17, 2015
Very good quality trampoline, fast delivery. Very competent and responsive sales service by email.
5/5
October 16, 2015
As part of the purchase of a replacement jumping mat, we had a very attentive advisor on the phone. He took the time to understand our needs and confirmed the choice we made after visiting the website. Fast delivery and within the announced deadlines. (3 days if I remember correctly) Quality product perfectly meeting the need. Recommended supplier without reservation.
5/5
October 16, 2015
Impeccable dimensions. The fact of calling back after the order to ensure the dimensions is an excellent service.
5/5
October 16, 2015
Very close to users, France Trampoline is serious, fast, and offers quality services.
4/5
October 15, 2015
Product that meets our expectations but it's a shame we had to wait due to a stock shortage but overall very satisfied
5/5
October 14, 2015
very good product
5/5
October 14, 2015
Completely satisfied from the order to the first uses of the trampoline. Easy online order. Very fast and efficient delivery. Well-packaged product. Relatively simple assembly and no issues due to the quality of the material. Both young and old are delighted!
5/5
October 14, 2015
Fast delivery
5/5
October 14, 2015
Very good service, from preliminary information to delivery: I had an issue with the warranty canvas, and the customer service was impeccable, canvas replaced in less than 4 days
4/5
October 14, 2015
quick delivery, product conforms
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