Avis clients France Trampoline

Trampoline not yet installed, but delivery OK. Small issue during the order because the credit card did not go through and I was called back the next day and also followed up on the delivery by phone. It's serious...!

Product quickly sent and very well packaged. Perfect!

excellent customer service

very good

Impeccable. No comment.

delivery as expected

very correct

Order received on time without any problems

Excellent responsiveness. Sending and tracking the order without any problems. Congratulations!

My customer service request + order was taken care of very quickly. The delivery time was just as fast. Thank you for your responsiveness and efficiency.

high price but very good quality product, 3m60 protective cover put on a Decathlon trampoline, easy installation, fast delivery

very good after-sales service, high-quality performance material

I am very satisfied with the service and the product offered of good quality. The net is very sturdy, the jumping mat is very tight, and the ladder is essential. However, I have a small regret regarding the assembly instructions, which are not very clear regarding the assembly of the tubes!! The trampofoot is an accessory that can be done without as it remains difficult to play ball on a trampoline. My children prefer to jump, run, catch each other, and even play cards, read...! Be careful with the door, which is certainly secure but really not easy for my children aged 5 and 7. I spend my time telling them to close the 3 fasteners (they require precision from the inside) and the velcro too. I regretted a fall through the door because my 5-year-old son forgot to close at least the velcro!! Also, be careful to distribute the weight of the jumpers well because my 7-year-old son (25 kilos) jumped with my 15-year-old brother (60 kilos) and when landing from the jump, my son took the rebound from my brother with a nice tendonitis and rest for 3 weeks!! On the other hand, an adult alone can jump and it's really great!! Highly recommend

Very fast delivery. Very good product. Unfortunately, just 2 months after our purchase, we experienced a strong gust of wind that damaged part of the trampoline. After contacting customer service, there was excellent responsiveness, welcome, quote, and delivery of the parts to be changed. Thank you

Very efficient and professional

ras

serious seller. very good customer service. I recommend.

Protective cover material meets my expectations. Order facilitated by a functional website. Fast shipping.

fast

One package was missing during the first delivery but the responsiveness was perfect. Very satisfied.

delivery ok everything is fine.

Delighted, the product meets my expectations. For beginners, the bar is useful and reassuring. Just a note for transport, the product was not well protected but no worries as it was not damaged. Thank you

good quality of service

Great product, it's a shame it slides on the tiles but just putting pads solves it.

Top! Very happy with my order. Trampoline purchased to replace a competitor's trampoline that lasted barely a year... Here, the trampoline looks really solid, the metal is thicker, etc. Delivery is very fast: order placed on Monday, delivered on Friday. I recommend.

very professional, efficient for delivery, quick response to questions by email or phone, nothing to say

Very professional. Fast delivery; Response to emails and phone calls. Nothing to say.

FAST, ACCURATE, AND EFFICIENT SERVICE.

Very accommodating carrier.

Excellent service during a trampoline after-sales service, very good quality trampoline

good transaction, fast and careful

Nothing negative to say.

In our order, we were missing the balls from the 'scratch ball'... a simple call and we were delivered in 48 hours! Perfect service and always pleasant welcome.

Great equipment! The delivery person did not have all the information!

Trampoline protection cover delivered on time, product meets expectations and is of good quality

Very satisfied. Speed, efficiency, and after-sales advice when I requested information by email

Products conform to expectations and different materials (hope this lasts longer).

Everything is perfect as always, thank you very much.

perfect

Always professional, even for advice and spare parts. Our trampoline continues to age very well and the children always have fun on it.

Very serious company, more than satisfactory welcome, very good quality products with availability of spare parts in case of problems (after the storm). Delivery times respected with a phone call from the carrier to agree on the delivery date. I highly recommend France Trampoline.

excellent after-sales service

very good service and good product

I had a tight deadline for delivery. The phone follow-up was effective, and the carrier was very accommodating. Good advice for choosing the trampoline (I took the 3.90 m). The assembly is long, but the instructions are well done. And above all, the trampoline seems to be of excellent quality upon assembly, and the first uses by the children and their friends confirm it.

Good material, quick reception, price accordingly!

Very serious order tracking and fast delivery

products conform to the order. a bit long delays. Good bulk purchase as it is a bit expensive.

NO PROBLEM FAST DELIVERY

Excellent product. Fast delivery.

Very happy with the material, and the speed of placing the order and delivery. Four years ago, I talked to many friends about the trampoline and many of them bought one. And it was through word of mouth that we got to know France Trampoline. However, a small regret: the carrier did not call us before coming... and for the second delivery, no call either (even though I indicated it in the delivery request)... Unfortunately, we cannot be available for several days to wait for a delivery.