Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
6 août 2015
Very good quality product, and very fast delivery.
5/5
6 août 2015
Order for replacement parts. Completely satisfied.
4/5
6 août 2015
Serious services, very useful advice from the sellers, easy assembly (except for the roof, which only has instructions in English), robust materials that give a sense of security.
4/5
5 août 2015
very good
4/5
5 août 2015
Good service
5/5
5 août 2015
The quality of the product is very good! The speed of delivery is also! Very good purchase!
4/5
5 août 2015
Fast delivery of a replacement canvas + springs. The only downside was that 3 springs were missing out of 20, but after reporting it by email, I quickly received the three missing ones. I replaced the canvas without difficulty; it matched exactly with the old one (same number of springs, same dimensions).
5/5
5 août 2015
Very good product. Expensive, the material is of quality, the assembly of the whole is very easy even for one person alone and safety is guaranteed. The little ones evolve without problem on this trampoline, the double access door and the very fine mesh of the safety net are very reassuring. Finally, nothing to compare with other products. Only a small defect in the mesh of the safety net, but it should not affect the longevity of the material. And a hook for fixing the net that broke during assembly.
4/5
4 août 2015
Very satisfied except maybe with the delivery person who has not much flexibility in delivery times and whose website bugs
5/5
4 août 2015
Just super, model wow lives up to its name
4/5
3 août 2015
Good
4/5
3 août 2015
the site is very clear, product conforms to the description and photos. Very good telephone contact for additional information on delivery, delivery was made on time. The carrier was perfect.
4/5
3 août 2015
Serious company and very responsive
5/5
3 août 2015
Very good quality and easy to assemble by carefully following the clear and detailed instructions... but we already knew... my in-laws have had one for about 15 years still functioning even though it spends winters outside!!!
5/5
3 août 2015
Excellent quality trampoline, the children use it every day. Delivery times respected. I recommend it 200%.
5/5
2 août 2015
Good service, good product
5/5
2 août 2015
Very good telephone reception, trampoline in perfect condition
5/5
2 août 2015
Good quality material. My children assembled the trampoline in 3 hours.
5/5
1 août 2015
The trampoline arrived on time. We are very happy with our purchase. However, the video for assembly is really not good.....
5/5
1 août 2015
A simply perfect service.
5/5
1 août 2015
Good service, as usual
4/5
1 août 2015
Correct service.
5/5
31 juillet 2015
Material and service of very good quality. We bought our trampoline over 5 years ago and it has remained in very good condition, unlike our acquaintances who bought models from different brands that quickly deteriorated. Moreover, we are located in a very windy area and the trampoline's fixation has remained very solid. We appreciated being warned by email about strong winds announced by the weather. We are totally satisfied and recommend the brand France Trampoling without reservation.
4/5
31 juillet 2015
Very good advice by phone before placing the order
5/5
31 juillet 2015
Very good
5/5
31 juillet 2015
GOOD PRODUCT
4/5
31 juillet 2015
fast delivery, good quality material. Assembly guide not very clear. Photos would be necessary
5/5
31 juillet 2015
fast delivery time product corresponding to the model easy to assemble
5/5
31 juillet 2015
I highly recommend France Trampoline, very good quality materials, respect for the delivery date, exact correspondence of the ordered product, very reassuring, no nonsense like some but serious.
5/5
31 juillet 2015
Perfect order delivered very quickly
5/5
31 juillet 2015
Excellent contact with *** He advised me well for my purchase and the product seems to be of quality (jumping mat)
5/5
31 juillet 2015
Great, very competent in the advice
5/5
31 juillet 2015
A big thank you to the France Trampoline teams who did the impossible to ensure that my daughter's trampoline was delivered on her birthday because the carrier did a bad job (delivery SMS for 3 consecutive days and FORGOT delivery, so the trampoline should not have been there on Tuesday). Congratulations to the staff who answer the phone, they did an excellent job, kindness (as I was unhappy) and efficiency (they had the trampoline delivered on the right day even though I called them around 3 PM to tell them that the carrier still hadn't delivered that day). Thank you all.
4/5
30 juillet 2015
Ordered material impeccable, terrible delivery person!
4/5
30 juillet 2015
Hello, very good quality of the product. The assembly instructions just need to be improved with diagrams, larger and more precise photos, and in color.
4/5
30 juillet 2015
Very pleasantly surprised by the respect of the delivery time during the July 14th holiday, in a small village in the Var. Simple assembly for a handyman, but the instructions are sometimes confusing due to too many unnecessary details!!! The protective sleeves for the poles are calculated very tightly to the point of having a lot of trouble fitting them, the same goes for the upper supports of the net. The plastic snap hooks for the lower net attachment are few and not strong given the stresses endured (already one broken). Overall, it is a pity not to have any spare parts, one lost nut in the greenery and it's a hassle to find it... The inner closure with Velcro is not very reassuring. Otherwise, for now, four of our grandchildren are enjoying it to the maximum without any particular problem, tomorrow there will be 6 more, so we will see about the overall sturdiness of your product!!! Pleasantly surprised also by its good wind resistance, it did not budge despite a strong mistral to which it is exposed... In summary, for children between 10 and 4 years old, it is exactly the product we were looking for. The only weak point for now is the lower hooks of the net (which motivated my rating of 4 out of 5) PS: the gift of the super water gun immediately joins the corner of items reserved for parents!!)
Réponse de France Trampoline - 21 juin 2015
Hello Sir, We have taken your comments into account and we thank you for your positive feedback on the Jump'Up 300 trampoline which weighs nearly 100kg. Regarding the assembly instructions, they are indeed very detailed but to be honest, some people still find them not explanatory enough. For the net closure, we have removed the zipper which was even less secure. Once broken, it is impossible to repair while snap hooks can be easily replaced. We will send you new hooks to replace the broken ones. For installation, you can install one hook on two on the side of the jumping mat and the others on the side of the frame. This will allow for a little less tension on the net. We remain at your disposal. The France Trampoline team.
5/5
30 juillet 2015
The trampoline is of very good quality and good service.
5/5
30 juillet 2015
Excellent service, fast delivery and very good quality trampoline.
5/5
30 juillet 2015
France Trampoline
4/5
29 juillet 2015
Excellent product, which both kids and adults appreciate enormously, "Only complaint is the net's hold around (lack of attachment hooks at the bottom)"
5/5
29 juillet 2015
Family trampoline 360cm. Delivery was done in a week, everything was very well packaged. After some difficulties to fit the "T" parts, assembly went smoothly. The trampoline is very beautiful and seems very solid, at least compared to those found in supermarkets. Our son is delighted!
5/5
29 juillet 2015
Very good, quality trampoline, deadlines respected.
5/5
29 juillet 2015
I am very happy with my purchase, thank you.
5/5
29 juillet 2015
Problem with the attachments that was resolved very quickly by a technician...
3/5
28 juillet 2015
With one of your salespeople, we had agreed on express delivery and it seems there was a problem, we had to call back to see where our delivery was, which arrived 3 days later. Moreover, the gift (water gun) offered is really not appropriate as it has little interest for trampoline activity.
Réponse de France Trampoline - 24 juin 2015
Hello Sir, We apologize for the exceptional issue encountered with the express delivery. Indeed, your order was transmitted for delivery within 24 hours but the carrier unilaterally and without reason validated a delivery between 2 and 5 working days. Upon discovering this problem, we kept you informed with every new piece of information received. We renew our apologies regarding this delay. Regarding the gift offered in July 2015, the water gun indeed has little relation to the trampoline but is very appreciated by our customers as we are in summer and it is another summer game for your children. We are sure they will play together and without worries with it. The France Trampoline team.
5/5
28 juillet 2015
No problem. Five years later, the spare parts fit well, which is fortunate.
5/5
28 juillet 2015
I am completely satisfied with my order from FRANCE TRAMPOLINE. I found on their website the items I needed to replace the worn parts of my trampoline. The delivery was very fast and the prices applied are correct.
5/5
28 juillet 2015
really very satisfied with the quality of the product and the delivery service. Everything was really perfect. Assembly of the trampoline very simple. I will also order the accessories on this site.
4/5
28 juillet 2015
Trampoline Oxygen 250 - Delivery, product packaging, all parts were OK. The trampoline is indeed easy to assemble by following the detailed and precise assembly manual. Everything is compliant and of good quality (Not "made in China"!) Assembled last Sunday, to be seen in use, of course. One criticism nonetheless, the protective sleeves, in 2 parts, (foam tube and green plastic hose) for the net supports...
5/5
28 juillet 2015
Friendly seller and very available, nothing to say.
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