Avis clients France Trampoline

4.7 /5
21475 avis clients
4/5
September 16, 2015
Good responsiveness to a size problem which happens to be the protective net. A second one was sent which unfortunately was also not the right one and I am still waiting for the correct net for a 4.90m.
5/5
September 16, 2015
Professional quality products. Exemplary shipping and delivery times
4/5
September 16, 2015
Everything went very well from the order to the delivery, including the information provided before the order. We will see over time the quality of the merchandise.
5/5
September 16, 2015
Very well documented website, competent save, however delivery service could improve
5/5
September 16, 2015
Excellent order preparation favorable to good assembly. Pleasant phone reception and good advice were provided to me
5/5
September 16, 2015
nothing to report as there was no inconvenience
5/5
September 16, 2015
The supplier called me before delivery to ensure that the dimensions were correct. Material perfectly compliant and fast delivery. Perfect.
5/5
September 16, 2015
Very good product
5/5
September 15, 2015
Shipping and delivery were perfect. The assembly manuals leave something to be desired for occasional DIYers, especially for the foot fixation (orientation of the ergo as once in place it is very difficult to correct).
5/5
September 15, 2015
delivery on time, quality packaging, clear instructions, 2 good hours of assembly for two ... everything seems very sturdy and meets our expectations and those of the children. just a downside about the door net that does not close completely (a bit too tight?) and since we have many carts in the neighborhood I fear they might settle there for a nap. otherwise nothing to complain about
5/5
September 15, 2015
Excellent quality material. Reasonable prices. Clear website. Very fast shipping. Nothing to complain about except keep it up!!! I have recommended your site to several people.
5/5
September 15, 2015
Excellent
5/5
September 15, 2015
Very good quality product, fast delivery, the assembly manual is a bit complicated, my children are delighted. It is the best game I could offer them.
4/5
September 15, 2015
Good quality product but logistics needs to be reviewed for delivery as the company does not provide a time slot, we cannot block a day for delivery
Réponse de France Trampoline - June 10, 2015
Hello, As indicated in our T&Cs, Delivery tab, trampoline deliveries are subject to an appointment that must be made directly with the carrier. The delivery method is standard and offers delivery on weekdays, with a wide time slot (9am-3pm). However, we remain available to our customers to best supervise the rounds of the transport company.
5/5
September 15, 2015
Fast delivery and very good quality trampoline. I recommend this site
5/5
September 15, 2015
Clear explanations over the phone, and very fast delivery, a flawless experience
5/5
September 15, 2015
Quality services both for the choice, delivery, and the received material. A site I would recommend.
5/5
September 15, 2015
Item found quickly on the website and order placed by phone with an available contact who allowed me to acquire this trampoline very quickly.
5/5
September 15, 2015
Good quality trampoline and good availability of sellers for our questions.
5/5
September 14, 2015
Quality of the material and delivery time. Ease of assembly.
5/5
September 14, 2015
Quality trampoline, fast delivery. Very satisfied.
4/5
September 14, 2015
super quality trampoline! we are delighted, as it is made in France, and the quality is really there, the finishes are really top-notch. I do not give 5 stars because the assembly instructions are not the easiest, I had to look for a tutorial on the internet. but very well done, as France trampoline provides it!
Réponse de France Trampoline - June 10, 2015
Hello, the assembly manual mixing diagrams and text has been detailed as best as possible, but we can understand that it still proves a bit complicated to understand. We renew our full availability by phone to all our customers for assistance, and also emphasize that assembly videos are also available on our YouTube channels.
4/5
September 14, 2015
nothing to report
5/5
September 13, 2015
Very good service. The call before shipping to confirm the order was greatly appreciated.
5/5
September 13, 2015
Delivery as expected, on time. No problems.
5/5
September 12, 2015
Impeccable service
5/5
September 11, 2015
Speed in shipping. Quality material. I trust it for my children.
4/5
September 11, 2015
Nothing to report. Product arrived in good condition.
5/5
September 11, 2015
Fast delivery, excellent quality trampoline. I wanted to change the delivery address, I had to contact them, and they took care of everything, very good reception, really nothing to say.
4/5
September 11, 2015
Nothing to complain about.
4/5
September 11, 2015
The trampoline is very good, of very good quality. However, the trampoline was a bit damaged during transport: scratches and some damaged elastics, but everything works. Otherwise, the quality/price ratio of France trampoline is the best.
4/5
September 11, 2015
I had problems putting on the pole protections and no information on the instructions about the direction!!
Réponse de France Trampoline - June 23, 2015
Hello, we have taken your comment on this point into account. In all our manuals, there is indeed a diagram explaining how to install this part on page 48 of your manual. The France Trampoline team.
5/5
September 10, 2015
excellent! quality product, delivery time respected
5/5
September 10, 2015
On the site, detailed characteristics of the sold trampolines. The trampoline seems robust and well-designed with a very detailed assembly manual in French. I am very satisfied with my purchase.
4/5
September 10, 2015
The whole family is satisfied. A satisfactory quality-price ratio. Impeccable delivery times.
5/5
September 9, 2015
Ovalie 4.30. After reading articles, we chose quality materials. - Ultra-fast delivery to the designated location. - Impeccable and quality materials: sturdy tubes, very resistant safety net, 180mm bichromated springs. - Very responsive and quick customer service.
5/5
September 9, 2015
Excellent product!
5/5
September 9, 2015
Order and delivery fully met my expectations. The trampoline is clearly solid.
5/5
September 9, 2015
Very satisfied
5/5
September 9, 2015
The help on YouTube is very handy, it should be mentioned in the assembly instructions.
4/5
September 9, 2015
Excellent packaging and delivery service. The only downside: the assembly instructions could be clearer and more precise.
4/5
September 8, 2015
Easy order, ultra-fast shipping, accessories received exactly as I expected. But shipping costs are exorbitant 14€ for a package of about 1kg ... HOWEVER, it is indicated on the site that the delivery company will contact to set an appointment for receiving the package ... FALSE ... We found a delivery notice in the mailbox one evening and obtaining a new delivery is purely impossible! We had to make a 120 km round trip (Angers / Le Mans) to pick up the package! You would do well to use postal services they are more serious and cheaper!
5/5
September 8, 2015
Excellent!
5/5
September 8, 2015
Rectangular trampoline purchased this summer. Very practical for small gardens, less space wasted. Very good quality. Good phone reception. Delivery as per schedule and within the right timeframe
5/5
September 7, 2015
Great
4/5
September 7, 2015
delivery times and order content respected
4/5
September 5, 2015
Quality
4/5
September 5, 2015
Very good phone contact. Excellent follow-up of the delivery, very fast. Easy assembly (it's heavy and you need to take the time to look very carefully at the instructions) for such a large trampoline. The only downside is the plastic attachment hooks of the safety net: 5 broke on the first jump (there was only one person) and they were well attached as per the instructions. Metal attachments (like carabiners) might be better.
Réponse de France Trampoline - June 21, 2015
Hello, Thank you for your constructive feedback, and your comments have been taken into account for consultation on a new type of net. However, the installation must be ensured by respecting a respectable level of tension on the elastic straps at the bottom. Replacement hooks have been sent to you, and we remain at your disposal for any assistance to prevent any similar issues.
4/5
September 5, 2015
second trampoline purchased (as a gift for the family) - quality since ours has been holding up against the kids for several years ... Satisfied with the after-sales service although a bit slow.
5/5
September 4, 2015
Very good product, secured, of very high quality. Fast delivery time. Responsive and very effective after-sales service.
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