Avis clients France Trampoline

4.7 /5
21486 avis clients
5/5
July 31, 2015
Material and service of very good quality. We bought our trampoline over 5 years ago and it has remained in very good condition, unlike our acquaintances who bought models from different brands that quickly deteriorated. Moreover, we are located in a very windy area and the trampoline's fixation has remained very solid. We appreciated being warned by email about strong winds announced by the weather. We are totally satisfied and recommend the brand France Trampoling without reservation.
4/5
July 31, 2015
Very good advice by phone before placing the order
5/5
July 31, 2015
Very good
5/5
July 31, 2015
GOOD PRODUCT
4/5
July 31, 2015
fast delivery, good quality material. Assembly guide not very clear. Photos would be necessary
5/5
July 31, 2015
fast delivery time product corresponding to the model easy to assemble
5/5
July 31, 2015
I highly recommend France Trampoline, very good quality materials, respect for the delivery date, exact correspondence of the ordered product, very reassuring, no nonsense like some but serious.
5/5
July 31, 2015
Perfect order delivered very quickly
5/5
July 31, 2015
Excellent contact with *** He advised me well for my purchase and the product seems to be of quality (jumping mat)
5/5
July 31, 2015
Great, very competent in the advice
5/5
July 31, 2015
A big thank you to the France Trampoline teams who did the impossible to ensure that my daughter's trampoline was delivered on her birthday because the carrier did a bad job (delivery SMS for 3 consecutive days and FORGOT delivery, so the trampoline should not have been there on Tuesday). Congratulations to the staff who answer the phone, they did an excellent job, kindness (as I was unhappy) and efficiency (they had the trampoline delivered on the right day even though I called them around 3 PM to tell them that the carrier still hadn't delivered that day). Thank you all.
4/5
July 30, 2015
Ordered material impeccable, terrible delivery person!
4/5
July 30, 2015
Hello, very good quality of the product. The assembly instructions just need to be improved with diagrams, larger and more precise photos, and in color.
4/5
July 30, 2015
Very pleasantly surprised by the respect of the delivery time during the July 14th holiday, in a small village in the Var. Simple assembly for a handyman, but the instructions are sometimes confusing due to too many unnecessary details!!! The protective sleeves for the poles are calculated very tightly to the point of having a lot of trouble fitting them, the same goes for the upper supports of the net. The plastic snap hooks for the lower net attachment are few and not strong given the stresses endured (already one broken). Overall, it is a pity not to have any spare parts, one lost nut in the greenery and it's a hassle to find it... The inner closure with Velcro is not very reassuring. Otherwise, for now, four of our grandchildren are enjoying it to the maximum without any particular problem, tomorrow there will be 6 more, so we will see about the overall sturdiness of your product!!! Pleasantly surprised also by its good wind resistance, it did not budge despite a strong mistral to which it is exposed... In summary, for children between 10 and 4 years old, it is exactly the product we were looking for. The only weak point for now is the lower hooks of the net (which motivated my rating of 4 out of 5) PS: the gift of the super water gun immediately joins the corner of items reserved for parents!!)
Réponse de France Trampoline - June 21, 2015
Hello Sir, We have taken your comments into account and we thank you for your positive feedback on the Jump'Up 300 trampoline which weighs nearly 100kg. Regarding the assembly instructions, they are indeed very detailed but to be honest, some people still find them not explanatory enough. For the net closure, we have removed the zipper which was even less secure. Once broken, it is impossible to repair while snap hooks can be easily replaced. We will send you new hooks to replace the broken ones. For installation, you can install one hook on two on the side of the jumping mat and the others on the side of the frame. This will allow for a little less tension on the net. We remain at your disposal. The France Trampoline team.
5/5
July 30, 2015
The trampoline is of very good quality and good service.
5/5
July 30, 2015
Excellent service, fast delivery and very good quality trampoline.
5/5
July 30, 2015
France Trampoline
4/5
July 29, 2015
Excellent product, which both kids and adults appreciate enormously, "Only complaint is the net's hold around (lack of attachment hooks at the bottom)"
5/5
July 29, 2015
Family trampoline 360cm. Delivery was done in a week, everything was very well packaged. After some difficulties to fit the "T" parts, assembly went smoothly. The trampoline is very beautiful and seems very solid, at least compared to those found in supermarkets. Our son is delighted!
5/5
July 29, 2015
Very good, quality trampoline, deadlines respected.
5/5
July 29, 2015
I am very happy with my purchase, thank you.
5/5
July 29, 2015
Problem with the attachments that was resolved very quickly by a technician...
3/5
July 28, 2015
With one of your salespeople, we had agreed on express delivery and it seems there was a problem, we had to call back to see where our delivery was, which arrived 3 days later. Moreover, the gift (water gun) offered is really not appropriate as it has little interest for trampoline activity.
Réponse de France Trampoline - June 24, 2015
Hello Sir, We apologize for the exceptional issue encountered with the express delivery. Indeed, your order was transmitted for delivery within 24 hours but the carrier unilaterally and without reason validated a delivery between 2 and 5 working days. Upon discovering this problem, we kept you informed with every new piece of information received. We renew our apologies regarding this delay. Regarding the gift offered in July 2015, the water gun indeed has little relation to the trampoline but is very appreciated by our customers as we are in summer and it is another summer game for your children. We are sure they will play together and without worries with it. The France Trampoline team.
5/5
July 28, 2015
No problem. Five years later, the spare parts fit well, which is fortunate.
5/5
July 28, 2015
I am completely satisfied with my order from FRANCE TRAMPOLINE. I found on their website the items I needed to replace the worn parts of my trampoline. The delivery was very fast and the prices applied are correct.
5/5
July 28, 2015
really very satisfied with the quality of the product and the delivery service. Everything was really perfect. Assembly of the trampoline very simple. I will also order the accessories on this site.
4/5
July 28, 2015
Trampoline Oxygen 250 - Delivery, product packaging, all parts were OK. The trampoline is indeed easy to assemble by following the detailed and precise assembly manual. Everything is compliant and of good quality (Not "made in China"!) Assembled last Sunday, to be seen in use, of course. One criticism nonetheless, the protective sleeves, in 2 parts, (foam tube and green plastic hose) for the net supports...
5/5
July 28, 2015
Friendly seller and very available, nothing to say.
5/5
July 28, 2015
Nothing special
5/5
July 28, 2015
Quality product and perfect delivery
5/5
July 28, 2015
easy order fast delivery excellent
5/5
July 28, 2015
Very satisfied, ordering was simple, delivery was quick and the carrier was very friendly, the after-sales service was very responsive.
5/5
July 28, 2015
Very serious supplier, very friendly contact, delivery time respected, quality trampoline.
4/5
July 28, 2015
Very good availability for advice. The material seems to be of good quality. Assembly instructions are very clear.
5/5
July 27, 2015
Fast delivery and compliant with the order
4/5
July 27, 2015
the delivery was fast, and the after-sales service was quite effective.
5/5
July 27, 2015
Very good material preparation and very fast delivery just missing a few explanations on the assembly guide
5/5
July 27, 2015
Very fast shipping and super quality material!!!
5/5
July 27, 2015
I placed an order for a trampoline and a hammock, perfect delivery, perfect packaging, perfect service, perfect product.... really nothing to say. I highly recommend this site and their products of very good quality.
5/5
July 27, 2015
We already had a trampoline purchased from France trampoline, we only needed to change the mat and a few hooks. I found all my answers easily on the site which is very easy to use. Fast and careful delivery.
5/5
July 27, 2015
We ordered a protective mat for the trampoline. We were pleasantly surprised by the quality of the design. Much better quality than the original (rebo). Only regret we would have liked an instruction manual for fixing the mat, with the elastics on which balls are fixed.
5/5
July 27, 2015
Quality products and packaging. Fast delivery. Perfect!
5/5
July 27, 2015
Everything is compliant
5/5
July 27, 2015
The best. After numerous comparisons with competitors, we chose the jump up 360. We have no regrets the size is more than adequate, and the product is of very good quality. Moreover, it was delivered on time. A purchase we do not regret at all and which makes our children aged 10 and 8 very happy.
5/5
July 27, 2015
Fast delivery, easy assembly, the kids are thrilled!!!
5/5
July 27, 2015
I am very happy. welcome and availability France trampoline perfect. delivery as expected. assembly quite simple but it's a test of strength to attach the springs (there were 3 of us). otherwise it's great. the 6-year-old and 3-year-old children are delighted. thank you very much for all the good times they will spend on it (and maybe me too) thanks to you. ***
5/5
July 27, 2015
Serious company. Staff who knows how to 'go the extra mile' when there is an unforeseen event (palette inversion in my case). The equipment is well up to expectations. I ordered a Waouh 390, my children can't get enough of it and neither can I (1 hour a day). The day I find it too small, I will order an Apollo 500!
5/5
July 27, 2015
Exhaustive choice on the site very good value for money fast delivery
5/5
July 27, 2015
always very satisfied with each order placed, the quality of the products and the speed of delivery
4/5
July 26, 2015
tip top! super solid, very easy to assemble with 2 in 2h30. the children and parents are delighted. the bounce is very good and the finishes are much better quality than elsewhere.
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