Avis clients France Trampoline

4.7 /5
21477 avis clients
5/5
July 26, 2015
Fast delivery for an item that is completely compliant.
5/5
July 26, 2015
Very good
4/5
July 26, 2015
good quality trampoline, fairly easy assembly. Downsides: -missing some information in the assembly documentation (the plastic protections to place on the polystyrene of the net poles) -legs found slightly bent in the box _the frame of the net has to be looped without pinching fingers and being careful not to break it (seems quite fragile). I have doubts about its lifespan.
3/5
July 26, 2015
After only a month of use, the trampoline springs have stretched, oxidized, and cut despite following the instructions.
Réponse de France Trampoline - June 16, 2015
Hello Sir, We have taken your request into account since yesterday. Your springs have stretched and only one of your springs is currently broken. We have been waiting for your photos so that we can study your case for several days and the installation of your trampoline. We are sincerely sorry for the problem encountered. Please know that we are doing everything we can to understand your issue. Indeed, you are the only one in this case, we are checking with our workshop if a bad assembly could be the cause. However, in your photos, your springs are not oxidized at all. We will contact you quickly to provide you with an adequate solution. The France Trampoline team.
5/5
July 26, 2015
Perfect after checking the measurements of the purchase made ten years earlier.
5/5
July 26, 2015
Nothing to say interesting price payment in several installments without fees, size to jump with friends, just happiness to see our son happy, moreover it was a surprise, so it was successful.
5/5
July 26, 2015
quality services, fast and efficient
5/5
July 25, 2015
Order placed on the site easily. Fast delivery, the children are very happy, thank you.
4/5
July 25, 2015
Delivery time much longer than announced on the site. Delivery of a torn box. Missing parts upon delivery (springs) and broken net hooks. Very efficient customer service, well done.
5/5
July 25, 2015
Very good product delivered in a very good time
5/5
July 25, 2015
I am very satisfied with the quality of the trampoline, it is very safe for children. Moreover, it is pretty. An adult can also use it. It is easy to assemble because the instructions are clear and detailed. All parts are of good quality, I recommend this purchase to anyone looking to acquire an item like this.
4/5
July 24, 2015
no problem, the trampoline mat has been installed, we do not have enough hindsight to testify to the long-term quality
4/5
July 24, 2015
Fast and correct
5/5
July 24, 2015
everything went very well
5/5
July 24, 2015
I placed my order early one morning, and I was delivered the next day, it was perfect.
5/5
July 24, 2015
An express delivery in less than 48 hours. A stable and quality trampoline that brings joy to the whole family.
5/5
July 24, 2015
Delivery corresponding to the date and time slot indicated by phone. Assembly of the product simple and clearly explained in the instructions. The product seems to be of good quality, remains to be verified over time.
4/5
July 24, 2015
positive review
5/5
July 24, 2015
*****
5/5
July 24, 2015
The assembly, a bit long, was explicit. We were looking for good quality, which seems to be the case. It brings joy to my grandchildren.
5/5
July 24, 2015
Fast delivery. The assembly instructions are not very clear.
5/5
July 23, 2015
Very pleasant, clear, simple, and very accessible phone reception.
5/5
July 23, 2015
I am very happy with my purchase.
5/5
July 23, 2015
Order of an Apolo 400, product of very good quality, different from what is usually found in large sports stores (first purchase). With three children who perform unpronounceable tricks for me (kork, back, front, etc.), it was time to move to a larger and more efficient model. Why: numerous springs that soften the bounce, so little or no lumbar discomfort, and a greater bounce. Quality of the mat, thickness of the tubes, robust design of the frame (doubled on the sides for added rigidity), very professional and friendly customer service. Only downside: assembly instructions not very clear, a call to the parent company to clarify a bit. Purchase to recommend for teenagers who are not afraid of heights.
5/5
July 23, 2015
very happy, good quality-price ratio and fast delivery.
5/5
July 23, 2015
the trampoline is very good, very secure and especially very solid! Given the size, the 'anchoring' kit is necessary
5/5
July 23, 2015
Excellent delivery time, good quality of the ordered product
3/5
July 23, 2015
I forgot to notify a promo code that would have allowed my children to get a football accessory when validating my order. I asked for a gesture to send it to me later and was refused. So very disappointed with the commercial aspect and not the trampoline despite broken plastic hooks during the first jumps.
Réponse de France Trampoline - May 12, 2015
Hello Mrs. M, we have understood your comment and your disappointment. However, applying a discount code allows our preparation to prepare your order with the gift automatically included. If you did not mention it, we had to offer to send it to you for 12 € including tax only, or to cover only the shipping costs and not the item at 45 € and the 12 € for shipping. In this offer, we always offer you the item but the delivery remains at your expense as you did not apply the promotional code. Commercially, we cannot do more knowing that we mention on our site and several times how our promotions work. We remain at your disposal for any questions. The France Trampoline team.
5/5
July 23, 2015
Excellent. Order by phone was perfect. Delivery by carrier was perfect. Material in perfect condition. In short, everything was very good.
5/5
July 23, 2015
Well.
5/5
July 23, 2015
Everything is perfect, thank you
4/5
July 23, 2015
Very fun but watch the children they can fall badly and get hurt badly.
5/5
July 23, 2015
very good products quality is there delivery on time keep it up
3/5
July 23, 2015
good quality just disappointed because I thought I would jump higher given the model I chose, considering the price.....
Réponse de France Trampoline - May 18, 2015
Hello Sir, We have taken your request into account. We ask you to first send us photos of your installation (either by email to contact@france-trampoline.com or via a downloadable link wetransfer) so that we can see if it is properly installed. Sometimes, the T-junctions are poorly installed by people, or the springs are not fully pushed in which does not allow you to fully enjoy your trampoline. We are waiting for your photos in order to study your request. The France Trampoline team.
4/5
July 23, 2015
very satisfied with the product and delivery conditions
5/5
July 23, 2015
very fast and careful shipping!!
4/5
July 23, 2015
An error in the manual, quickly fixed by sending the correct manual by email within the day. Quality material and looks sturdy. To be seen over time. Superb trampoline and very appreciated by both children and adults.
4/5
July 23, 2015
Very good product.
5/5
July 23, 2015
Very good product easy to assemble ok delivery issues. Too bad the winter cover is an extra.
5/5
July 23, 2015
No issues Ultra fast delivery
5/5
July 22, 2015
Excellent service. Advice, precision, respect for commitments. In short, perfect!
4/5
July 22, 2015
Good quality product. Free delivery without major issues. Assembly instructions not very explanatory, fortunately there are tutorials on the net.
5/5
July 22, 2015
good telephone service after order to alert on choices
5/5
July 22, 2015
Very happy to find spare parts for a trampoline purchased from France Trampoline many years ago. It is ready for another 10 years ;o)
5/5
July 22, 2015
Perfect, very good service
5/5
July 22, 2015
Fast delivery, quality material as expected, very satisfied with our purchase.
4/5
July 22, 2015
Very serious company and product that meets my expectations. A product that should bring joy to children for a long time.
4/5
July 22, 2015
Sturdy and simple material Should be provided with a protective cover
5/5
July 22, 2015
Very good
4/5
July 22, 2015
Very good product made in France
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