Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
17 juillet 2015
very good transaction
4/5
17 juillet 2015
Very good quality of products, a bit expensive. A part of the order was missing, but after a phone contact, everything was sorted out.
5/5
17 juillet 2015
Perfect provider, easily reachable and attentive.
5/5
17 juillet 2015
Perfect material and advice
4/5
17 juillet 2015
In accordance with the order. Delivery respected..
5/5
17 juillet 2015
I am completely satisfied with my order, an advisor called me to ensure the correct size of the product. The delivery was quick and without issues.
4/5
17 juillet 2015
Small issue on the site, regarding the choice of my replacement net, but a quick call to the technician and excellent advice.... Ps: too late for the referral I just had one bought for my brother....
4/5
17 juillet 2015
Seller attentive, delivery within the deadlines, good quality material
5/5
17 juillet 2015
everything perfect: the order, the delivery, assembly instructions, easy assembly. seems to be of very good quality I can't say more because not yet used
5/5
17 juillet 2015
Super product
5/5
17 juillet 2015
Delivery went well and on time. Solid trampoline that provides complete satisfaction.
4/5
17 juillet 2015
Good service.
5/5
17 juillet 2015
Excellent
5/5
17 juillet 2015
Very good. Good quality product, assembly according to the instructions, fast delivery.
4/5
17 juillet 2015
Very responsive Very good quality material at first glance (assembled 1 week ago)
5/5
17 juillet 2015
The ordered products were exactly what we expected. Just, the delivery person did not contact us for the date and time of delivery (lucky, we were present)
5/5
17 juillet 2015
I was absolutely delighted with your services and the little extra that makes the difference is your information and advice emails in case of strong winds or others.
4/5
17 juillet 2015
Hello, Just a small remark about the delivery, the packages were delivered in a sad state. In doubt, I noted on the delivery slip 'subject to unpacking'. Because I thought that some material might have been damaged during transport. I even have photos to prove it. But fortunately nothing was damaged. Otherwise for everything else: the website, explanations on the site, the order, delivery times, quality of the material and ease of assembly, congratulations, I am very satisfied.
Réponse de France Trampoline - 6 mai 2015
Hello Mr. Courteau, the Booster 430 trampoline is extremely solid and heavy due to the quality of the material. In 99.9999% of cases, it is the boxes that may arrive a bit damaged, but the material is never actually damaged. However, it is always advisable to mention reservations if needed with the delivery person. NB: the mention 'subject to unpacking' has no value if there was a problem. You need to mark precise and motivated reservations like 'box torn at the bottom' for example. The France Trampoline team.
5/5
17 juillet 2015
VERY GOOD QUALITY CUSTOMER SERVICE
4/5
17 juillet 2015
Carrier could not find the address hence a delivery in 6 days!!!!! Article conforms to our expectations.
5/5
17 juillet 2015
Serious, fast, good product
5/5
17 juillet 2015
Top-notch services, I absolutely do not regret buying from France Trampoline! High-end product, perfect delivery and ultra-efficient customer service! My children spend most of their time on the trampoline, they are thrilled and so am I!!!
4/5
17 juillet 2015
Perfect service. Replacement of the jumping mat under warranty after 4 years of use, following initial tearing: no issues since. Replacement of the net and protective cover after 5 years of use, and extreme temperatures (-15° in the north to heat in the southwest in full sun): no issues since. The children, as they grow up, still enjoy using it... Small detail: the net seems thinner than the previous one. Second detail: a jumper weighs more than 80kg.
5/5
17 juillet 2015
Order and delivery superb. The trampoline itself is perfect 'solid' aesthetic, the safety net is of very good quality. I even had to use customer service because the upper protection foams were missing at delivery, after contact I received the foams within 3 days.
5/5
17 juillet 2015
Excellent product once assembled. But what a hassle to assemble given the extremely poorly made instructions (too much literature and not enough precise diagrams). We took nearly 7 hours. But we are very satisfied with our purchase
5/5
17 juillet 2015
Everything was very well managed: from the order to the delivery! Ordered on Monday, delivered on Thursday at the time indicated by the carrier. Complete and very satisfactory merchandise.
5/5
17 juillet 2015
Very good product the children are delighted
5/5
17 juillet 2015
Very serious company, has a competent customer service; good advice, attentive to our needs, and above all friendly, easy to reach by phone. Quick order of parts and delivery.
5/5
17 juillet 2015
trampoline of very good quality, robust, the kids love it
4/5
17 juillet 2015
Very good just missing a cover to cover the mat
5/5
17 juillet 2015
Perfect
5/5
17 juillet 2015
good brand, good contact and delivery in record time. Regarding the material, it is good but still, it is tough to assemble a trampoline. The documentation is not sufficient, more complete and realistic help on the ground would be appreciated.
5/5
17 juillet 2015
Very good
5/5
17 juillet 2015
*****
3/5
17 juillet 2015
Consultation of the catalog excellent just like the speed of dispatch of the ordered product.
Réponse de France Trampoline - 19 avril 2015
excellent product: the children don't get out anymore! they are delighted!
5/5
17 juillet 2015
Very good. The trampoline seems to be of good quality. The assembly is not simple and sometimes the diagrams are not explicit enough. The delivery was quick and without problems
5/5
17 juillet 2015
I bought a net that my husband broke, he was 4 years old. Very good quality, nothing to complain about, I recommend.
4/5
17 juillet 2015
Fast shipping, quality trampoline and very appreciated by our children (and the older ones). However, the roof of the trampoline was quite complicated to set up. The images do not quite correspond to the product received.
3/5
17 juillet 2015
good size trampoline but a bit disappointed with the quality, given the price of the trampoline, the 3 safety straps to close the trampoline net broke after 2 days like paper so I hope that the trampoline will hold up over time and that it is of better quality than its straps by the way if you could send me others thank you in advance
Réponse de France Trampoline - 26 mai 2015
Hello Mrs. M Mourmes, we have taken your request regarding the hooks of the protection net opening into account. We tried to reach you on your landline and mobile to get your more precise feedback on your problem. Indeed, we have not received any feedback on the opening hooks so quickly after installation. We wonder if there was a bad installation or perhaps a misuse. Could you please send us photos of your installed trampoline and the net door so that we can assist you? We will, in any case, send you new hooks by postal mail as soon as possible of course. We remain at your disposal. The France Trampoline team.
5/5
17 juillet 2015
I had read the reviews on this same page before buying and frankly, I don't see what else to add to confirm the quality of the trampoline purchased. Moreover, I was well advised by phone, the trampoline is well suited to the use we make of it as well as to the child's age. Those who helped me set it up were amazed by the quality of the product.
5/5
17 juillet 2015
Very good product
4/5
17 juillet 2015
Information taken by phone before the purchase, very available staff, we were well guided. Delivery made within the deadlines, items very well protected and packaged. Assembly of the trampoline took about 2.5 hours (only error in the manual: positioning of the legs at 90° and not 45°!). Very satisfied with the purchase, trampoline which is very solid, well designed which is really reassuring. Not yet used as the grandchildren are not yet on vacation, to see therefore in use and with hindsight.
5/5
17 juillet 2015
Great product that meets our expectations: It is a solid, durable product that offers safety guarantees. Thank you also for the delivery: the trampoline was delivered right on the day of the birthday (I had sent an email to specify the occasion, I received a call from your team who executed it despite the short deadline from Thursday midnight to Tuesday 9:30 am!!!!!) Kudos for the professionalism and follow-up... I think my husband will order a trampoline....for his catamaran!!!!
5/5
17 juillet 2015
Very complete site. Very good quality product. Fast shipping!
5/5
17 juillet 2015
in the France Trampoline range, but it's huge in reality! :) In short, to recommend with eyes closed, thank you & bravo.
5/5
17 juillet 2015
Very good customer service
5/5
17 juillet 2015
Perfect. Fast delivery.
4/5
17 juillet 2015
Net hooks too fragile 2 broken in a week..too bad
5/5
17 juillet 2015
clear and precise site, delivery within the announced deadlines
5/5
17 juillet 2015
Trampoline of very high quality Perfect The France trampoline team is very available and professional if you need to call them.
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