Avis clients France Trampoline

4.7 /5
21486 avis clients
4/5
July 17, 2015
Perfect service. Replacement of the jumping mat under warranty after 4 years of use, following initial tearing: no issues since. Replacement of the net and protective cover after 5 years of use, and extreme temperatures (-15° in the north to heat in the southwest in full sun): no issues since. The children, as they grow up, still enjoy using it... Small detail: the net seems thinner than the previous one. Second detail: a jumper weighs more than 80kg.
5/5
July 17, 2015
Order and delivery superb. The trampoline itself is perfect 'solid' aesthetic, the safety net is of very good quality. I even had to use customer service because the upper protection foams were missing at delivery, after contact I received the foams within 3 days.
5/5
July 17, 2015
Excellent product once assembled. But what a hassle to assemble given the extremely poorly made instructions (too much literature and not enough precise diagrams). We took nearly 7 hours. But we are very satisfied with our purchase
5/5
July 17, 2015
Everything was very well managed: from the order to the delivery! Ordered on Monday, delivered on Thursday at the time indicated by the carrier. Complete and very satisfactory merchandise.
5/5
July 17, 2015
Very good product the children are delighted
5/5
July 17, 2015
Very serious company, has a competent customer service; good advice, attentive to our needs, and above all friendly, easy to reach by phone. Quick order of parts and delivery.
5/5
July 17, 2015
trampoline of very good quality, robust, the kids love it
4/5
July 17, 2015
Very good just missing a cover to cover the mat
5/5
July 17, 2015
Perfect
5/5
July 17, 2015
good brand, good contact and delivery in record time. Regarding the material, it is good but still, it is tough to assemble a trampoline. The documentation is not sufficient, more complete and realistic help on the ground would be appreciated.
5/5
July 17, 2015
Very good
5/5
July 17, 2015
*****
3/5
July 17, 2015
Consultation of the catalog excellent just like the speed of dispatch of the ordered product.
Réponse de France Trampoline - April 19, 2015
excellent product: the children don't get out anymore! they are delighted!
5/5
July 17, 2015
Very good. The trampoline seems to be of good quality. The assembly is not simple and sometimes the diagrams are not explicit enough. The delivery was quick and without problems
5/5
July 17, 2015
I bought a net that my husband broke, he was 4 years old. Very good quality, nothing to complain about, I recommend.
4/5
July 17, 2015
Fast shipping, quality trampoline and very appreciated by our children (and the older ones). However, the roof of the trampoline was quite complicated to set up. The images do not quite correspond to the product received.
3/5
July 17, 2015
good size trampoline but a bit disappointed with the quality, given the price of the trampoline, the 3 safety straps to close the trampoline net broke after 2 days like paper so I hope that the trampoline will hold up over time and that it is of better quality than its straps by the way if you could send me others thank you in advance
Réponse de France Trampoline - May 26, 2015
Hello Mrs. M Mourmes, we have taken your request regarding the hooks of the protection net opening into account. We tried to reach you on your landline and mobile to get your more precise feedback on your problem. Indeed, we have not received any feedback on the opening hooks so quickly after installation. We wonder if there was a bad installation or perhaps a misuse. Could you please send us photos of your installed trampoline and the net door so that we can assist you? We will, in any case, send you new hooks by postal mail as soon as possible of course. We remain at your disposal. The France Trampoline team.
5/5
July 17, 2015
I had read the reviews on this same page before buying and frankly, I don't see what else to add to confirm the quality of the trampoline purchased. Moreover, I was well advised by phone, the trampoline is well suited to the use we make of it as well as to the child's age. Those who helped me set it up were amazed by the quality of the product.
5/5
July 17, 2015
Very good product
4/5
July 17, 2015
Information taken by phone before the purchase, very available staff, we were well guided. Delivery made within the deadlines, items very well protected and packaged. Assembly of the trampoline took about 2.5 hours (only error in the manual: positioning of the legs at 90° and not 45°!). Very satisfied with the purchase, trampoline which is very solid, well designed which is really reassuring. Not yet used as the grandchildren are not yet on vacation, to see therefore in use and with hindsight.
5/5
July 17, 2015
Great product that meets our expectations: It is a solid, durable product that offers safety guarantees. Thank you also for the delivery: the trampoline was delivered right on the day of the birthday (I had sent an email to specify the occasion, I received a call from your team who executed it despite the short deadline from Thursday midnight to Tuesday 9:30 am!!!!!) Kudos for the professionalism and follow-up... I think my husband will order a trampoline....for his catamaran!!!!
5/5
July 17, 2015
Very complete site. Very good quality product. Fast shipping!
5/5
July 17, 2015
in the France Trampoline range, but it's huge in reality! :) In short, to recommend with eyes closed, thank you & bravo.
5/5
July 17, 2015
Very good customer service
5/5
July 17, 2015
Perfect. Fast delivery.
4/5
July 17, 2015
Net hooks too fragile 2 broken in a week..too bad
5/5
July 17, 2015
clear and precise site, delivery within the announced deadlines
5/5
July 17, 2015
Trampoline of very high quality Perfect The France trampoline team is very available and professional if you need to call them.
5/5
July 17, 2015
Really great! Quality material, and staff attentive and constantly seeking customer satisfaction! Exemplary! Many companies could take example from France Trampoline. Again, a big thank you for your efficiency
5/5
July 17, 2015
Hello, we have taken your comment into account however, not all assembly can be illustrated and it is necessary to explain the installation precisely. We also have assembly videos on our Youtube channel "France Trampoline" to help you with the assembly steps and to have visual assistance. If you have any further questions, we are at your disposal from Monday to Friday by phone or email. The France Trampoline team.
5/5
July 17, 2015
no issues with the order, deadlines respected, delivery respected, product conforms to see in use because we have had it for 1 month but children are having fun anyway
5/5
July 17, 2015
Very efficient customer service for the replacement of the net
5/5
July 17, 2015
Professionalism from A to Z nothing to complain about including the speed of delivery...TOP
5/5
July 17, 2015
Good contact very professional. I recommend this site
5/5
July 17, 2015
Very good advice before the purchase and trampoline of very good quality! Very satisfied with the items and the sellers!
4/5
July 17, 2015
The quality of the trampoline is perfect. The materials used are of very good quality. The covering is aesthetic. The only difficulty encountered: the assembly requires strength and we could not manage to correctly assemble the safety net.
5/5
July 17, 2015
Product of very good quality, the whole family is completely satisfied with this purchase!
5/5
July 17, 2015
Super trampoline of 3m90, solid construction, it feels robust. Fun for the little ones and sporty for the big ones, the whole family enjoys it. Very good value for money/pleasure.
5/5
July 17, 2015
Very clear site, fast delivery. Two downsides: -lack of follow-up between the manufacturing of the package and the delivery -a bag outside the box fell from the package during delivery through the plastic wrapping.
4/5
July 17, 2015
small
5/5
July 17, 2015
very good
4/5
July 17, 2015
Perfect order
5/5
July 17, 2015
very good very serious company high quality product
4/5
July 17, 2015
Nothing to report
5/5
July 17, 2015
Good product, delivery as agreed, assembly instructions a bit tight but possibility to consult the website
5/5
July 17, 2015
well received on the phone, well informed possibility of obtaining parts, even for old models. fast delivery
5/5
July 17, 2015
Very good responsiveness
5/5
July 17, 2015
France Trampoline quickly sent me the certificate requested by my insurance. Very satisfied with the after-sales service
5/5
July 17, 2015
We are very happy with the delivery and the result of the trampoline in our garden
4/5
July 17, 2015
Good material
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