Avis clients France Trampoline

4.7 /5
19635 avis clients
5/5
April 8, 2015
Effective!
5/5
April 8, 2015
Quick receipt of the package .. Always available for advice from customer service. Perfect!!!
5/5
April 8, 2015
Perfect
5/5
April 8, 2015
Excellent and fast service
5/5
April 8, 2015
Very good quality trampoline since we received it, everyone has a lot of fun, both adults and children. The assembly is not very difficult and the trampoline is very sturdy. The only small downside for now is the plastic carabiners that hold the net which are not very sturdy.
4/5
April 7, 2015
Good delivery service - Good easy assembly instructions - Product seems to be of good quality (to be judged over time)
5/5
April 7, 2015
Fast delivery as indicated at the time of order
5/5
April 7, 2015
Very interesting to have a French supplier with offices for all needs (technical, advice, after-sales service...) in France
5/5
April 7, 2015
Very good service
4/5
April 7, 2015
Very fast delivery. The trampoline and its equipment seem to be of good quality. The price is not negligible but I hope I have bought my peace of mind in terms of reliability (to be seen in use).
4/5
April 7, 2015
delivery respect well respected very good quality products
5/5
April 7, 2015
Very good material, solid and well made. Clear assembly instructions.
5/5
April 7, 2015
Very professional and responsive customer service.
5/5
April 7, 2015
Perfect in every way.
4/5
April 7, 2015
very good delivery we just missed the green tape to put on the protection posts of the net and the straps that go on the feet. If you can send them back to us, thank you
Réponse de France Trampoline - February 13, 2015
Hello, we tried to contact you directly on your mobile to follow up on the missing parts. We remain at your disposal to send them to you. The France Trampoline team.
5/5
April 7, 2015
Hello, Very good site, complete information on the products. Trampoline received on the agreed day with appointment as indicated. Number of packages complete but the bottom of the main box was torn, a spring bag got lost: Immediate response from customer service upon simple email request and missing springs redelivered within 5 days: Perfect! Regarding the product (Booster 4.30m) nothing to complain about, very good quality, easy assembly, be careful to respect the direction of the fiberglass arches of the protective net or else like me you will have to remove one to re-thread it (not easy). 5 obvious stars.
4/5
April 7, 2015
Speed, delivery within the announced deadlines, good quality products. However: - the anchoring kit seems a bit light and not necessarily suitable for different types of ground - the protective cover allows water to accumulate on the trampoline (lacks a central rise to drain water outside) and the incorporation of ventilation grids lets water through
Réponse de France Trampoline - January 15, 2015
Hello, Thank you for your comment. Regarding the protective cover, it is normal that there are drains on the cover so that water flows through the cover and the jumping mat as you mentioned in your comment. Do not block the drains present on the cover, otherwise the water will not be able to flow out. We remain at your service. The France Trampoline team.
4/5
April 7, 2015
Overall satisfactory service. Pleasant and competent telephone reception. Good quality material, some additional explanations in the assembly instructions would not be too much (especially on the assembly of the net support circle)
5/5
April 7, 2015
Very good quality product easy to assemble
5/5
April 7, 2015
Several orders placed to date. Always meets my expectations. Quality material. Adapted telephone advice
4/5
April 6, 2015
very good service, fast delivery, the only thing is that the protective foam should be packaged in a box and not plastic because it was damaged in several places..... fortunately the protective foam was fine.
Réponse de France Trampoline - January 31, 2015
Hello, in such cases, do not hesitate to mention reservations on the delivery note you sign with the delivery person. It is important to take a few minutes to check your package. If no reservation is made at the time of delivery, you also have no recourse. Damages are considered to have occurred after receipt. The France Trampoline team.
5/5
April 6, 2015
Quality of services very good
5/5
April 6, 2015
Very fast and well-organized shipping. I am more skeptical about the quality of the carrier's service, but that's another subject. Very good quality material. The children (and adults) are delighted.
5/5
April 6, 2015
Deadline respected, informed about the preparation of the package in advance. Package in good condition and protected.
4/5
April 6, 2015
Good
5/5
April 5, 2015
Very professional. Concerned about a flawless purchase
5/5
April 5, 2015
Fast delivery and good quality product. Perfect!
5/5
April 5, 2015
Excellent trampoline, excellent service.
5/5
April 5, 2015
Finally, a site that meets our expectations
4/5
April 5, 2015
-The quality of the trampoline seems very good, to be seen in use but it looks promising :) -The commercial contact is available and efficient, -but be careful not to forget the additional accessories :) (twice ^^ :) ) the anchoring kit arrived after the storm of these days, fortunately I had taken precautions :) -providing a tracking number for accessories would be a plus -the clips to fix the net are a bit fragile in summary, great advantages to choosing a specialist, easily reachable without intermediaries who ensures and reassures for after-sales service and quality :)
4/5
April 5, 2015
Very good telephone reception and understanding of the information regarding delivery.
4/5
April 3, 2015
Very good quality trampoline, fast delivery, small downside the fixings, even if they are offered, are not very reliable, had to reinforce them
4/5
April 3, 2015
Clear website. Easy search
5/5
April 3, 2015
Very good.
5/5
April 2, 2015
Quality and professional service.
4/5
April 2, 2015
Good product, but the assembly guide deserves a score of 3 out of 10. This applies to both the trampoline and the accessories.
5/5
April 2, 2015
We received our trampoline very quickly, deadlines widely respected, quality packaging. Completely meets our expectations, the children are delighted. Solid trampoline, of great quality. Customer service available and good advice.
5/5
April 1, 2015
Delivery on time and perfect packaging.
5/5
April 1, 2015
Good service. It seems solid and made to last. The kids love it! Ordered on the 18th, contacted on the 20th to schedule delivery and delivered on the 23rd at the agreed time. The packages are well packaged and easily identifiable. The material seems to be of quality. Assembly is not difficult as long as there are 2 people and the instructions are followed (properly position the holes on the feet facing down as indicated in the assembly). One remark regarding the assembly of the protective cover (optional) without undoing the lower hooks of the safety net: The site indicates that it is possible by disengaging the arch of the net at the top of each leg and then letting the arch and the net fall onto the mat which can then easily be covered by the cover. I couldn't manage with all the holes of the poles (those at the top to engage the arch) turned outward (as recommended). The net was too tight and the holes too small because of the reinforcements sewn at each hole (which is a good thing to avoid tearing). So I turned some poles to have these holes facing inward (not all: 6/8 to keep 2 facing outward which prevents the arch from coming undone by itself, you never know) and there it works without too much force as long as you are tall enough. This allows you to easily drop the net to put on the cover on windy and rainy days. I think that in winter I will store the net.
5/5
April 1, 2015
Excellent service. Very detailed product and delivery within the deadlines. A little extra, the information provided following the wind alert broadcasted by the Weather Service.
5/5
April 1, 2015
Reactive, nice and fast
4/5
April 1, 2015
Order conforms to my request and is fast
5/5
April 1, 2015
good product and speed for delivery
4/5
April 1, 2015
Flawless transaction, fast and careful shipping
4/5
April 1, 2015
serious site delivery on time trampoline of excellent quality children delighted
5/5
April 1, 2015
Material (wow 4.6) compliant and delivered very quickly (2 days!) good telephone reception and response to my questions. Note the main package is very heavy! (70/80 kg...) the trampoline seems very solid, to see over time - assembly took 2h30 for 1 adult and two children correct instructions (however do not rush especially remember to align the feet according to the position of the detrompeur before pushing them into the T piece... not specified in the instructions...) the hardest part! : threading the arch into the top part of the safety net... Small galvanization problem on a support for a stake changed in the process by return mail from customer service. so for now satisfied with the purchase
4/5
April 1, 2015
I was quickly contacted by someone to validate and verify my order to ensure there were no issues. Speed in processing the request and in delivery. Part completely in accordance with what I ordered.
5/5
March 31, 2015
Very good quality product, easy to install. Thank you
5/5
March 31, 2015
The service and superb delivery ok the delivery was fast the service is excellent
5/5
March 31, 2015
Excellent product and very serious and responsive customer service. A big thank you!
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