Avis clients France Trampoline

4.7 /5
21776 avis clients
5/5
June 12, 2015
I am extremely satisfied with this trampoline, it is beautiful, my grandson loves it and so do I. However, it takes two people to assemble it. Moreover, we can adapt games like trampo foot and the target and other things. It is very sturdy, I think it will last over time at least I am convinced of it. I recommend this trampoline but for children from 5 years old because you jump very high. Thank you to France Trampoline ***
5/5
June 11, 2015
Perfect service! The telephone reception and order tracking were impeccable, the trampoline was received on the announced date (my son's birthday) and the surprise was significant! Trampoline received in perfect condition, clear instructions, quick assembly.... and it bounces now!!!
5/5
June 8, 2015
Fast delivery. Trampoline assembled easily and seems to be of very good quality. Solid structure, bounce appreciated by the children and moreover, it is quite pleasant to look at. +++
5/5
June 5, 2015
Top delivery, fast and package of over 80kg dropped off by the delivery person at my home. Easy assembly, 3 hours nonetheless. Very satisfactory trampoline, already 1 month of frequent use. Suitable for both small and large.
4/5
May 31, 2015
Product conforms to the order, of good quality. Assembly time, 5 hours alone. Chaotic delivery 10 days, an appointment was made and no one showed up and to get the second one, had to call three times.
Réponse de France Trampoline - April 15, 2015
Hello, we thank you for your feedback. We are very pleased to see that the Jump'Up 460 trampoline meets your expectations. Regarding the delivery, we sincerely apologize for this issue. You should have contacted us on the first day of delivery so that we could contact the agency directly. After verification, the agency delivered within 48 hours after the first missed appointment and we remained within the maximum delay of 5 working days. We remain at your disposal. The France Trampoline team.
5/5
May 31, 2015
Product conforms to our expectations and delivered on time.
5/5
May 31, 2015
- Explicit site, - Very good telephone contact for additional advice. - Fast delivery, - I had an issue with net ends, responsive and effective after-sales service. - Quality product.
5/5
May 30, 2015
Very complete site with ease of finding the right reference. The personalized contact after placing the order is very professional.
5/5
May 27, 2015
Excellent telephone reception, very good advice.
4/5
May 25, 2015
quality of service very good and perfect delivery except the price of it too expensive in my eyes for replacement parts for customers who bought a trampoline from you.
5/5
May 25, 2015
The online order went very well and the delivery was also carried out by the carrier. The trampoline was well packaged. No problem regarding the use of the trampoline, it is quite large and sturdy.
5/5
May 23, 2015
good advice and good listening to my needs. The delivery went well.
4/5
May 23, 2015
Excellent trampoline, but delivery was poor... the delivery person was supposed to call before coming, he never did. We had to call several times and their delivery times are incompatible when you work. Eventually, the carrier agreed to come at 8 am one morning before we left for work to drop off the package.
Réponse de France Trampoline - March 10, 2015
Hello, we thank you for your feedback on the Ovalie 430 trampoline. Regarding the delivery of the trampoline, we are pleased to see that you were able to find an arrangement with the carrier. However, the delivery people work during the week like you and it is necessary to plan a time of availability during a specific time slot during the week in order to receive your order properly. If you are not present during the day at your delivery address, you need to choose another delivery address where someone can receive your order during the day. We remain at your disposal. Sincerely, The France Trampoline team.
4/5
May 23, 2015
Quality materials delivered on time. But depalletized by the delivery person because there was no appropriate vehicle.
Réponse de France Trampoline - April 7, 2015
Hello, we sincerely thank you for your positive feedback on the Jump'Up 390 trampoline and we wish you hours of family fun thanks to this trampoline. Regarding the delivery, the delivery person indeed has a significant truck because he needs such a vehicle to transport his packages and also to handle them easily with appropriate tools. We remain at your disposal. The France Trampoline team.
5/5
May 23, 2015
The packages arrived in good condition and within the announced delivery time. The trampoline is of good quality and our children are delighted. Only small downside, the assembly time, we doubled the time indicated in the instructions!
4/5
May 22, 2015
Good contact, the quality is there. (even if a small plastic part broke quickly). The readability of the assembly instructions needs to be reviewed.
4/5
May 22, 2015
Quality product, sturdy and easy to assemble. Only a small issue rather related to packaging but which was easily resolved by the very efficient after-sales service.
3/5
May 22, 2015
Very good quality material, assembly instructions not clear at all, internet promotion that convinced us to buy, we clicked on it and in the end we couldn't benefit from the promotion because we had to enter a code in addition to the click... At the limit of commercial *** to my taste!!!
Réponse de France Trampoline - February 25, 2015
Hello, we thank you for the positive feedback on your JUMP'UP 430 trampoline. Regarding the promotion in effect this May 2015, we offer the trampofoot accessory free with the code TRAMPOFOOT5. This type of internet offer (which can be found on many sites) must be applied in the designated box in the cart as indicated during the promotion. Indeed, without this, the item is not added to your order and our preparation service, which automatically receives orders, does not prepare this accessory if you have not validated the code. In such cases, we always offer the trampofoot for free (45€) but since there is a second shipment to be made by a national carrier, the shipping costs are at your expense (12€). We remain at your disposal. The France Trampoline team.
4/5
May 20, 2015
Very good product
4/5
May 20, 2015
very good service, but the small scratch/velcro to cover the tubes was missing!!
5/5
May 20, 2015
Good serious performance
5/5
May 20, 2015
PERFECT
4/5
May 20, 2015
good service from a general point of view
5/5
May 19, 2015
Perfect! Fast delivery as planned. The Jump'Up 360 Trampoline Pack + Net + Ladder is of very good quality. Serious site to recommend.
5/5
May 19, 2015
fast shipping. Careful package, solid material, clear assembly instructions.
5/5
May 19, 2015
Quality in accordance with the description. Deadline respected. Perfect.
4/5
May 19, 2015
The service is very good but I have a downside for the product. The attachments under the net broke immediately!!
4/5
May 19, 2015
Only downside on the assembly instructions which are really not well done.
5/5
May 18, 2015
Very good quality trampoline. Solid support, elastic mat, very suitable quantity of springs, thick protective cushion around the springs, good finishes. Easy assembly. Too bad the protective cover is not part of the lot. If I have the opportunity to present your product I will not hesitate to direct a potential customer to you.
5/5
May 18, 2015
Quality trampoline, my 4 and 7 year old children are having a blast.
5/5
May 18, 2015
Good relationship with the transport provider. Very good (however, when sending the text for the appointment for delivery, it might be good to indicate that the order is for the trampoline because given all the frauds currently.... during the first text I thought it was ***.... because they only put 1 delivery number from their side which does not correspond to the one placed with you for the order and moreover the initials that the person puts I did not know that it was the carrier.). Otherwise very good service.
5/5
May 18, 2015
my order was taken into account immediately and processed very quickly, product of very good quality
5/5
May 18, 2015
Very good product. Easy assembly. Clear and precise information on the site.
4/5
May 18, 2015
Very professional approach, well-organized delivery and material seeming to be of good quality. Having chosen Quality, and accepting to pay the price, I am currently satisfied.
4/5
May 18, 2015
Quality material, good welcome on the phone. You need to read and follow the instructions carefully for assembly with 2 people.
5/5
May 18, 2015
Service carried out with great professionalism.
5/5
May 18, 2015
The trampoline mat is of good quality.
5/5
May 18, 2015
Nothing to complain about, neither about the merchandise nor about the delivery, we are happy with our purchase of the skirt for the trampoline as we were with the trampoline last year.
4/5
May 18, 2015
The material seems very robust, the assembly of the jumping mat is very simple, that of the net a little less. The delivery went well. The only downside, the trampoline creaks already after 4 days of use, ***
5/5
May 18, 2015
Well-presented product. Easy order on the site. Delivery on time. Very responsive after-sales service. Quality material.
4/5
May 18, 2015
I am satisfied with my order but disappointed with the carrier who never contacted me and came to the house without warning, fortunately I was home at the time of his visit.
4/5
May 18, 2015
Good but I still haven't managed to assemble it. The tubes are very difficult to fit into the brackets. The tool to spread and tighten the brackets is not effective due to its round clamp shape.
5/5
May 18, 2015
very serious site, good quality of material and impeccable after-sales service. frankly thank you.
5/5
May 17, 2015
perfect!
4/5
May 17, 2015
Good follow-up after purchase and a call from the carrier to schedule the delivery. Order processing was correct, a week of waiting. Which is very reasonable for a large package.
5/5
May 17, 2015
Very good.
5/5
May 17, 2015
very good product used by the whole family! the children enjoy it every day! order arrived on time and very friendly and efficient phone reception.
4/5
May 17, 2015
Fast delivery and the trampoline is great. Easy to assemble. It's perfect, our children love it.
5/5
May 17, 2015
warm welcome on the phone. Quick contact with an advisor, express delivery
5/5
May 17, 2015
Very good. Serious and reliable.
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