Avis clients France Trampoline

4.7 /5
21776 avis clients
4/5
May 11, 2015
very helpful and friendly
4/5
May 11, 2015
the anchoring kit is a bit light. I was supposed to receive a free trampo foot, I did not receive it. Good quality trampoline.
3/5
May 10, 2015
a trampoline promotion and the trampo foot at delivery no trampo foot because a code was forgotten during the order I call and today I have the trampo foot for free but I still pay 12 euros for shipping for me it is not free it is clever however my son is having fun on his trampoline
Réponse de France Trampoline - March 13, 2015
Hello, we have taken your comment into account and we are delighted to see that your son is fully enjoying his Jump'Up 430 trampoline. For the trampo foot, it is offered when you apply the code "TRAMPOFOOT5" in your cart. Your order is automatically transmitted to our preparation service and without the code, our preparation unfortunately does not include the trampo foot. We are always ready to offer this item (value 45 €) but shipping costs remain your responsibility as you did not apply the code during your order. We are sorry that we cannot do otherwise and you benefit from the trampo foot at a lower cost and not for 57 €. The France Trampoline team.
5/5
May 10, 2015
Serious delivery, the trampoline is of very good quality, easy and clear assembly, our children and we parents are happy with this purchase.
5/5
May 9, 2015
Well-designed product, well made and presented, very clear documentation (except for the stairs whose quality is not up to the rest of the supply) good responsiveness and deadlines respected
3/5
May 8, 2015
Delivery and contact were quite correct. But the delivery person did not offer to bring the package to my house from my gate, which is still 80 meters to carry the package. Admittedly, the package only weighed about ten kilos, but it would have been more correct to offer to bring the package to the house.
Réponse de France Trampoline - January 25, 2015
Hello, We have taken your comment regarding the delivery person into account. However, he is unfortunately not required to bring the package into your house. This applies to any carrier. For liability reasons, he must deliver it at the foot of the delivery address, which he did according to your comment. We apologize for this and hope that the ordered product meets your complete satisfaction. The France Trampoline team.
5/5
May 8, 2015
very good. very fast. it's serious. very professional
5/5
May 8, 2015
Having a doubt about the compatibility with my trampoline, of the product considered for purchase, I contacted by phone and the person who handled my request was very helpful. Then, my order was taken into account and processed quickly with a good commercial sense. Delivery without issues. Thank you.
5/5
May 8, 2015
My order was very late. The service provided was very responsive
4/5
May 8, 2015
assembly instructions not precise enough. Specific point regarding the installation of extensions.
4/5
May 8, 2015
Pickup at the logistics platform. Dynamic and professional staff on site.
5/5
May 8, 2015
very good trampoline services. Good technical responses and availability of employees to answer questions. The after-sales service was taken into account quickly. Overall, I highly recommend this company.
5/5
May 8, 2015
excellent service but done by phone because I wanted more information about the product, their hotline works perfectly, no waiting, and impeccable service. The products are good, in my case the trampoline had no marks and the mat perfectly fits my 88 springs and diameter of 4.27M
5/5
May 8, 2015
very good
5/5
May 8, 2015
Very good product, excellent quality. Fast delivery
5/5
May 7, 2015
Very cordial and efficient. Very competent after-sales service and fast delivery. Very happy.
4/5
May 7, 2015
Good responsiveness from the provider
4/5
May 7, 2015
Very good service
5/5
May 7, 2015
Very good review, I really appreciated the call from your company just after placing the order. The person wanted to confirm the product measurements. I also appreciated the speed and quality of the delivery.
5/5
May 6, 2015
Very good welcome and advice for both purchase and after-sales service
4/5
May 6, 2015
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5/5
May 6, 2015
Very good customer service, despite a mistake on my part regarding my order, France Trampoline called me back to correct my mistake. Very pleasantly surprised.
5/5
May 6, 2015
On the website, I found all the necessary information to choose an accessory for a trampoline that did not come from France Trampoline. The order was easy, delivery according to the indicated deadline. I had to call them back for clarification on the installation of the accessory. I was welcomed with kindness and competence. I can only recommend FRANCE TRAMPOLINE.
5/5
May 6, 2015
Quality services and advice meaning a trustworthy company
5/5
May 6, 2015
Jumping mat ordered as a spare part; which fits very well with the trampoline model we have and is also easy to install.
5/5
May 6, 2015
Seriousness, speed of processing and sending of items. Fast and careful delivery. Excellent quality products.
5/5
May 5, 2015
Very careful package received quickly.
5/5
May 5, 2015
Easy to use site and respect for delivery times
5/5
May 5, 2015
Very good product, perfect packaging, fast delivery. In short, of great quality! The trampoline is very easy to assemble and already brings joy to the children.
5/5
May 5, 2015
perfect solid trampoline protection
4/5
May 5, 2015
The time between ordering and delivery was faster than I thought. I am very happy.
5/5
May 5, 2015
Very good! My product was not immediately available, I was contacted by phone to see if I wanted to change the model (color) or wait... Well-packaged product, very good quality, I recommend!
5/5
May 5, 2015
Fast delivery. Quality trampoline and easy to assemble.
5/5
May 5, 2015
very good
4/5
May 5, 2015
Good information over the phone Impeccable delivery Super product
5/5
May 5, 2015
Very good, fast and serious
5/5
May 5, 2015
Serious team providing excellent follow-up. The interlocutors are polite and helpful, the quality of the products is impeccable, I am waiting to see in the long term.
5/5
May 5, 2015
Efficient and fast.
5/5
May 5, 2015
From ordering to delivery, everything went well. The assembly was long but easy by following the instructions and the children are really delighted.
5/5
May 5, 2015
I thank the France trampoline team for their service, I needed their service by phone several times. Nothing to say, very professional and human team, nothing to say, fast shipping.
5/5
May 5, 2015
precise, fast, serious.
4/5
May 5, 2015
The product perfectly matches the use my children want to make of it; The delivery time was perfect.
5/5
May 4, 2015
Quality product, delivered within the announced deadlines
4/5
May 4, 2015
Satisfactory service: advice, product quality, shipping price: no one at home to receive the package, I had to go pick up the package at the logistics depot. Not great!
Réponse de France Trampoline - March 18, 2015
Hello, we have understood your message. The carrier must deliver the package against signature contractually. Fortunately, he did not throw it behind a gate or hand it to an unknown neighbor, for example. Not being present at your delivery address as you indicate, it is better to go pick it up either at the delivery agency. The France Trampoline team.
5/5
May 4, 2015
very good evaluation., a very good order tracking. It deserves if we gave a score of 10/10
5/5
May 4, 2015
Very fast delivery and quality material
4/5
May 4, 2015
Quality trampoline. Slight issue with assembly: the legs cannot clip onto the frame, the tubes being too difficult to rotate. Delivery without problems. Assembly hotline available.
5/5
May 4, 2015
Efficient and fast service
5/5
May 4, 2015
Delivery in 4 days Sturdy high-end material Nothing to do with the budget trampolines Quality and safety guarantee It has a price but an investment for the long term
4/5
May 4, 2015
Good service overall. The delivery posed no problems even if the desired time slot was not entirely respected. The after-sales service is quite correct: A spring was missing during the assembly of the trampoline which was immediately sent to me.
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