Avis clients France Trampoline

4.7 /5
21776 avis clients
5/5
May 4, 2015
very good
4/5
May 4, 2015
good service item arrives quickly
5/5
May 4, 2015
Excellent material, too bad you don't make a net for a 4.90 trampoline with 12 poles. Thank you ***
5/5
May 4, 2015
Quality services, easy to assemble, fast and efficient delivery
4/5
May 4, 2015
Quick order taking, processing and delivery a bit slow without notification
4/5
May 4, 2015
Good service overall. The delivery posed no problems even if the desired time slot was not entirely respected. The after-sales service is quite correct: A spring was missing during the assembly of the trampoline which was immediately sent to me.
4/5
May 3, 2015
Very good quality product. Shipping cost too expensive for an order of a protective cover
Réponse de France Trampoline - February 18, 2015
Hello, we thank you for your positive feedback on the protective cover. The shipping costs are clearly mentioned before you place your order. They are 12 euros for an accessory. We send your package to a professional carrier who often delivers within 48 hours after ordering. Such a level of service often reflects on the price. In the future, if a neighbor or family member has a trampoline, combine your accessory order with that purchase and you won't have shipping costs for the accessory. The France Trampoline team.
5/5
May 3, 2015
Friendly, professional, perfect... The delivery is more complicated, no real time slot and does not call for the first appointment as indicated.
Réponse de France Trampoline - March 19, 2015
Hello, we thank you for your comment confirming the receipt of a spare part, namely a jumping mat. We indicate on our website that the carrier only calls for leisure trampolines. The large packages. For a package under 25kg, we pass it to the DPD carrier (formerly EXAPAQ) who manages all small packages and cannot call before delivery. This is mentioned in the shipping emails. The France Trampoline team.
4/5
May 3, 2015
Fast delivery and very good quality trampoline. Only the delivery person did not respect the scheduled time, but that's another story...
5/5
May 3, 2015
Fast delivery. Very good quality product, easy to assemble. The kids are delighted.
4/5
May 3, 2015
Very satisfied
5/5
May 3, 2015
Jumping mat received quickly. Thank you
4/5
May 3, 2015
Product quality, ease of assembly (for 2) Speed of delivery. 1 small defective part: a phone call and you receive the replacement part from customer service in 4 days. Great. And the kids are having a blast!!!
5/5
May 3, 2015
Great service, fast delivery, and very good product! !
5/5
May 3, 2015
Very good material, quality, The color of the trampoline (green, black, gray) blends into nature Maximum safety
4/5
May 3, 2015
Satisfied with the quality of the product and the delivery, the site was recommended to us by our neighbors who are happy with their trampoline. I remain a bit disappointed with the assembly instructions which are not detailed enough for my taste, especially in the early stages of assembly.
5/5
May 3, 2015
Always very responsive even for accessories.
5/5
May 2, 2015
Magnificent trampoline, super sturdy, with very detailed explanations for assembly... our little children really enjoyed the "trampofoot". We are delighted with this purchase.
4/5
May 2, 2015
very happy
5/5
May 2, 2015
Nothing to complain about!!!
5/5
May 1, 2015
BRAVO for the welcome, availability, and professionalism.
5/5
May 1, 2015
The shipment was fast, I installed it 2 weeks ago, the protective mat seems to be of better quality than the original.
4/5
May 1, 2015
good quality products
5/5
May 1, 2015
Very good trampoline. Fast and careful shipping. However, the assembly instructions are limited, not very explanatory...
4/5
May 1, 2015
Very good material, technical assembly explanations leave something to be desired on how to put the protective cover on the protective foams of the metal masts as well as a lack of clarity for assembling the ladder.
5/5
May 1, 2015
Excellent service.
4/5
April 30, 2015
Nothing to report
4/5
April 30, 2015
Quality of products and telephone reception for after-sales service excellent. A downside regarding the carrier who gave us an incorrect appointment, which made us lose a day waiting for it.
5/5
April 30, 2015
Excellent value for money. Quality material. Shipping speed < 2 days.
5/5
April 30, 2015
Fast shipping, quality product.
5/5
April 30, 2015
Very good service!
5/5
April 30, 2015
Perfect
4/5
April 30, 2015
Good response to the shipping error. We are waiting for the missing items.
5/5
April 30, 2015
serious company close to the customer
5/5
April 29, 2015
Complete and efficient. Low shipping cost and perfect timing.
4/5
April 29, 2015
Good product, well explained assembly. Fast delivery but not within the requested time slot so the carrier had to come back and was unhappy.
5/5
April 29, 2015
Efficient service with easy access to the spare parts I was looking for. Fast shipping with a phone call on my mobile to describe a color change on the supplied springs --> no surprises upon receipt. I am fully satisfied.
5/5
April 29, 2015
Good quality product.
4/5
April 29, 2015
serious and diligent interlocutors, fast and compliant delivery.
4/5
April 29, 2015
Satisfied with the delivered product. The fixing kit was missing from the box. Very responsive after-sales service. Received the kit 2 days later.
4/5
April 29, 2015
Good respect for deadlines and sales conditions. Product easy to assemble by following the provided instructions.
5/5
April 29, 2015
Very good quality
5/5
April 29, 2015
Perfect
5/5
April 29, 2015
Clear website. Easy choice among a wide range. Very fast shipping. Quality item. I highly recommend.
5/5
April 28, 2015
Very fast delivery, to recommend
5/5
April 28, 2015
We appreciated: the speed of responses and delivery, the pleasant welcome, customer follow-up, the quality of the product
5/5
April 28, 2015
very good quality trampoline to see over time
5/5
April 28, 2015
Delivery time respected, perfect customer service, responsive customer service.
4/5
April 28, 2015
Ok perfect, everything was fine.
5/5
April 28, 2015
Very good: cover wider than before (a lot of wind here)
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