Avis clients France Trampoline

4.7 /5
21776 avis clients
5/5
April 1, 2015
Good service. It seems solid and made to last. The kids love it! Ordered on the 18th, contacted on the 20th to schedule delivery and delivered on the 23rd at the agreed time. The packages are well packaged and easily identifiable. The material seems to be of quality. Assembly is not difficult as long as there are 2 people and the instructions are followed (properly position the holes on the feet facing down as indicated in the assembly). One remark regarding the assembly of the protective cover (optional) without undoing the lower hooks of the safety net: The site indicates that it is possible by disengaging the arch of the net at the top of each leg and then letting the arch and the net fall onto the mat which can then easily be covered by the cover. I couldn't manage with all the holes of the poles (those at the top to engage the arch) turned outward (as recommended). The net was too tight and the holes too small because of the reinforcements sewn at each hole (which is a good thing to avoid tearing). So I turned some poles to have these holes facing inward (not all: 6/8 to keep 2 facing outward which prevents the arch from coming undone by itself, you never know) and there it works without too much force as long as you are tall enough. This allows you to easily drop the net to put on the cover on windy and rainy days. I think that in winter I will store the net.
5/5
April 1, 2015
Excellent service. Very detailed product and delivery within the deadlines. A little extra, the information provided following the wind alert broadcasted by the Weather Service.
5/5
April 1, 2015
Reactive, nice and fast
4/5
April 1, 2015
Order conforms to my request and is fast
5/5
April 1, 2015
good product and speed for delivery
4/5
April 1, 2015
Flawless transaction, fast and careful shipping
4/5
April 1, 2015
serious site delivery on time trampoline of excellent quality children delighted
5/5
April 1, 2015
Material (wow 4.6) compliant and delivered very quickly (2 days!) good telephone reception and response to my questions. Note the main package is very heavy! (70/80 kg...) the trampoline seems very solid, to see over time - assembly took 2h30 for 1 adult and two children correct instructions (however do not rush especially remember to align the feet according to the position of the detrompeur before pushing them into the T piece... not specified in the instructions...) the hardest part! : threading the arch into the top part of the safety net... Small galvanization problem on a support for a stake changed in the process by return mail from customer service. so for now satisfied with the purchase
4/5
April 1, 2015
I was quickly contacted by someone to validate and verify my order to ensure there were no issues. Speed in processing the request and in delivery. Part completely in accordance with what I ordered.
5/5
March 31, 2015
Very good quality product, easy to install. Thank you
5/5
March 31, 2015
The service and superb delivery ok the delivery was fast the service is excellent
5/5
March 31, 2015
Excellent product and very serious and responsive customer service. A big thank you!
4/5
March 31, 2015
Delivery a bit long (this was a frequently made complaint on websites; but I am partly at fault), but rigorous follow-up. Material of very good quality, good assembly instructions. I will be able to test the customer service: a hook is missing to attach the net
5/5
March 30, 2015
Everything was perfect as always! perfect quality, impeccable service, replacement of parts after 9 years... without any issues. I recommend!
5/5
March 30, 2015
Superb product. Very good quality, the whole seems very solid, which is reassuring. Easy to assemble. Small downside, the protective cover for the mat is difficult to assemble with the safety net in place.
Réponse de France Trampoline - February 18, 2015
Hello, we thank you for your comment. Indeed, if the net is in place, the protective cushion is not the easiest to install. However, the cushion is installed before the safety net in the assembly instructions. You must assemble the frame, the jumping mat, and the springs, then the protective cushion THEN the safety net. You can consult assembly videos before receiving your order to prepare for the assembly on our YouTube channel 'France Trampoline.' The France Trampoline team.
5/5
March 30, 2015
Clear content of articles, simple basket to create and fast and smooth delivery.
5/5
March 30, 2015
Very happy with the quality of the trampoline!! very solid!! our 6-year-old son is having a blast!! my husband assembled it alone in 2 afternoons. thrilled with our purchase! don't hesitate especially!!! super quality price!!!
5/5
March 30, 2015
Very well
4/5
March 30, 2015
This whole affair was very well managed and the delivery was very fast.
4/5
March 30, 2015
good delay respected for delivery
5/5
March 30, 2015
Very good
4/5
March 29, 2015
Honestly super, the delivery, the product itself, it's great! Just one problem with the ladder, we never managed to assemble it, even with two people!! The plan is poor and even once understood, we never managed to do it. Without that, I would have given 5 stars.
5/5
March 29, 2015
What can I say top top top! a great follow-up, verification of the ordered product compared to a previous trampoline order. Service that you won't find elsewhere! keep it up !!!!!!
5/5
March 29, 2015
I am very satisfied with this company: speed, quality, friendliness., very commercial, very responsive ..; everything is perfect I recommend this site to buy a trampoline
4/5
March 29, 2015
OK Reception OK
5/5
March 29, 2015
very good quality
4/5
March 29, 2015
The site is clear, and the shipments are reliable
5/5
March 29, 2015
Very good service
4/5
March 29, 2015
satisfied with the product (trampoline) which meets expectations. The assembly instructions are insufficient and lead to errors, To be corrected.
Réponse de France Trampoline - February 2, 2015
Hello, We have taken your message into account. Could you please detail the points where you encountered difficulties during the assembly of the trampoline? Sincerely, The France Trampoline team.
5/5
March 29, 2015
Material conforms to the information provided on the site regarding transport and delivery time. Assembly remains to be done.
5/5
March 29, 2015
Perfect. Nothing to say!
5/5
March 29, 2015
After two years with a "disposable" trampoline, we decided to invest for the long term. France trampoline seemed to have much more serious and even professional products. After assembling the jump up model with net, we are not disappointed with the product which is not comparable to a low-cost option. Now we will reassess in two years...
5/5
March 29, 2015
fast delivery, trampoline that seems solid, to see with time. Only downside, the instructions are not always very clear. Plan for assembly with 2 people and about 2 hours.
Réponse de France Trampoline - January 6, 2015
Hello, we thank you for your comment and the time you recommended for your Jump'Up 300 trampoline. We recommend a similar delay on the website. The France Trampoline team.
5/5
March 28, 2015
Super fast delivery. The product is easy to install and gives us complete satisfaction.
5/5
March 27, 2015
excellent service
5/5
March 27, 2015
Excellent material, however the assembly instructions are a bit brief for my taste.
5/5
March 27, 2015
good provider
5/5
March 27, 2015
Trampoline of very good quality, we have had it for 3 years! I am changing the net because it was torn at the bottom for the safety of my children! And next year I will change the protective cover for the springs!
5/5
March 26, 2015
Nothing to report. Delivery on time.
4/5
March 26, 2015
Very good product
5/5
March 26, 2015
Very serious company.
5/5
March 26, 2015
Very good contact with the salesperson. Very satisfied with the product, this trampoline seems robust and of very good quality, incomparable with those seen in supermarkets ...
4/5
March 26, 2015
solid
5/5
March 26, 2015
excellent because even with a small quality problem, we feel we have personalized responses.
Réponse de France Trampoline - January 16, 2015
Hello, we strive to respond to each request in the best way for you so that you have the product that corresponds to your request. Thanks to our wide range of products, we offer trampolines suitable for several categories of people. We are delighted to see that the ordered product fully satisfies you. The France Trampoline team.
5/5
March 26, 2015
DELIVERY ON TIME WITH REDELIVERY OF THE TWO DAMAGED COVERS IN TRANSPORT
5/5
March 26, 2015
Fast delivery and very good quality product
5/5
March 26, 2015
Excellent delivery time Excellent product quality Very good quality assembly manual
5/5
March 25, 2015
A pleasant welcome and quality information
4/5
March 25, 2015
The material seems very robust. I hope my impression will be confirmed over time.
4/5
March 25, 2015
The price-quality ratio is exceptional. The trampolines are a bit more expensive than elsewhere but the quality is there. However, the instruction manual could be a bit clearer. Sometimes the drawings are difficult to understand.
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