Avis clients France Trampoline

4.7 /5
22134 avis clients
5/5
May 19, 2015
Perfect! Fast delivery as planned. The Jump'Up 360 Trampoline Pack + Net + Ladder is of very good quality. Serious site to recommend.
5/5
May 19, 2015
fast shipping. Careful package, solid material, clear assembly instructions.
5/5
May 19, 2015
Quality in accordance with the description. Deadline respected. Perfect.
4/5
May 19, 2015
The service is very good but I have a downside for the product. The attachments under the net broke immediately!!
4/5
May 19, 2015
Only downside on the assembly instructions which are really not well done.
5/5
May 18, 2015
Very good quality trampoline. Solid support, elastic mat, very suitable quantity of springs, thick protective cushion around the springs, good finishes. Easy assembly. Too bad the protective cover is not part of the lot. If I have the opportunity to present your product I will not hesitate to direct a potential customer to you.
5/5
May 18, 2015
Quality trampoline, my 4 and 7 year old children are having a blast.
5/5
May 18, 2015
Good relationship with the transport provider. Very good (however, when sending the text for the appointment for delivery, it might be good to indicate that the order is for the trampoline because given all the frauds currently.... during the first text I thought it was ***.... because they only put 1 delivery number from their side which does not correspond to the one placed with you for the order and moreover the initials that the person puts I did not know that it was the carrier.). Otherwise very good service.
5/5
May 18, 2015
my order was taken into account immediately and processed very quickly, product of very good quality
5/5
May 18, 2015
Very good product. Easy assembly. Clear and precise information on the site.
4/5
May 18, 2015
Very professional approach, well-organized delivery and material seeming to be of good quality. Having chosen Quality, and accepting to pay the price, I am currently satisfied.
4/5
May 18, 2015
Quality material, good welcome on the phone. You need to read and follow the instructions carefully for assembly with 2 people.
5/5
May 18, 2015
Service carried out with great professionalism.
5/5
May 18, 2015
The trampoline mat is of good quality.
5/5
May 18, 2015
Nothing to complain about, neither about the merchandise nor about the delivery, we are happy with our purchase of the skirt for the trampoline as we were with the trampoline last year.
4/5
May 18, 2015
The material seems very robust, the assembly of the jumping mat is very simple, that of the net a little less. The delivery went well. The only downside, the trampoline creaks already after 4 days of use, ***
5/5
May 18, 2015
Well-presented product. Easy order on the site. Delivery on time. Very responsive after-sales service. Quality material.
4/5
May 18, 2015
I am satisfied with my order but disappointed with the carrier who never contacted me and came to the house without warning, fortunately I was home at the time of his visit.
4/5
May 18, 2015
Good but I still haven't managed to assemble it. The tubes are very difficult to fit into the brackets. The tool to spread and tighten the brackets is not effective due to its round clamp shape.
5/5
May 18, 2015
very serious site, good quality of material and impeccable after-sales service. frankly thank you.
5/5
May 17, 2015
perfect!
4/5
May 17, 2015
Good follow-up after purchase and a call from the carrier to schedule the delivery. Order processing was correct, a week of waiting. Which is very reasonable for a large package.
5/5
May 17, 2015
Very good.
5/5
May 17, 2015
very good product used by the whole family! the children enjoy it every day! order arrived on time and very friendly and efficient phone reception.
4/5
May 17, 2015
Fast delivery and the trampoline is great. Easy to assemble. It's perfect, our children love it.
5/5
May 17, 2015
warm welcome on the phone. Quick contact with an advisor, express delivery
5/5
May 17, 2015
Very good. Serious and reliable.
4/5
May 17, 2015
Completely satisfied
4/5
May 16, 2015
order ok but no email other than order in preparation, there was missing information regarding the delivery so the delay was longer than expected
5/5
May 16, 2015
Fast service and very quick shipping
5/5
May 16, 2015
Trampoline delivered very quickly. The trampoline purchased (a booster) is of excellent quality with impeccable quality to date. Our 3 daughters are having a great time. Thank you
4/5
May 16, 2015
package arrived complete, undamaged and on time
5/5
May 16, 2015
The trampoline is quite easy to assemble. It seems to be of very good quality compared to those of our neighbors. Excellent bounce on the jumping mat. Velcro very practical inside for the children to easily close the opening.
4/5
May 15, 2015
Appolo sport 300 trampoline. Very good quality trampoline, integrates perfectly into the garden. Good practical dimensions for training and not too bulky. Nice effect and a delight for the children. Assembly was relatively easy. Only problems with the ladder and the trampofoot. Delivery on time with arrangements.
3/5
May 15, 2015
the products are good but the shipping costs are very very expensive
Réponse de France Trampoline - March 29, 2015
Hello, We have noted that you are satisfied with the caps for poles delivered recently and we thank you for your trust. Regarding the shipping costs, they were 14.40€ including VAT for a shipment from Bordeaux to your home within 2 days by carrier. We could ship by La Poste but the price would not be much more competitive either and the delivery time would not be as fast either. We remain at your disposal. The France Trampoline team.
4/5
May 15, 2015
Fast and correct delivery, quality product. Small issue with assembling the legs at first, otherwise OK, a bit expensive with no possibility of negotiation. One must not lose any screws as there are no extras.
5/5
May 15, 2015
Nothing to say about the entire service, order, delivery (3/4 days and call from the delivery person as requested), assembly (nothing complicated) and the product itself is great. Our little gymnast finally has a trampoline 𝑴𝑴.00 m allowing her to chain several movements in a row!
5/5
May 15, 2015
Perfect customer service!
4/5
May 15, 2015
a first phone contact led to a customized order, delivery time respected, delivery date agreed with the delivery person and respected by him. Simple, effective, in short: professional! The product meets our expectations. Only the manual could be updated with more detailed sketches and some photos.
5/5
May 14, 2015
Perfect service, everything is okay.
5/5
May 14, 2015
Excellent level of advice and involvement! A big thank you for your professionalism!!
4/5
May 14, 2015
Very good advice and follow-up from France Trampoline.
2/5
May 14, 2015
Nothing to say about the quality of the trampoline but the seriousness regarding the shipment of the jumping mat leaves something to be desired... moreover, charging for both the return and the sending of the new jumping mat is a bit much, which increases the final price by 30€... when one makes a mistake, one usually takes responsibility!!!
Réponse de France Trampoline - March 7, 2015
Hello, We thank you for your good rating on the ordered product which was a jumping mat. After checking, you had placed a first order for a jumping mat with a diameter of 2.44m with 48 springs of 180mm (from hook to hook and in your hand). We therefore called you before shipping to confirm these dimensions. You responded positively. After receiving the first package, you called us back to say that your springs are actually 160mm long while you had previously confirmed that they were 180mm. So indeed, in this regard, the return of the second jumping mat remains at your expense as you did not confirm the correct dimensions from the start. We cannot make mistakes in our shipments as you place the order and we also call to reconfirm the dimensions taken by you. We apologize for this inconvenience but we have gone further than any other e-commerce site on this verification point. The France Trampoline team.
5/5
May 14, 2015
Nothing to say. Perfect.
5/5
May 14, 2015
Perfect, everything was respected from the product description to the delivery time
5/5
May 14, 2015
perfect article fast delivery site to recommend
5/5
May 13, 2015
Fast shipping. Good communication.
5/5
May 13, 2015
Very good contact, very responsive.
5/5
May 13, 2015
I am very satisfied. You are well served by the post office, a quick response in return. Quick processing and very fast delivery. The product is very good. The kids can jump two days later! My compliments.
4/5
May 13, 2015
I am satisfied with the material offered by France Trampoline. However, I found the delivery times to be really long and my order was not processed correctly. So it could be better.
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