Avis clients France Trampoline

4.7 /5
21486 avis clients
5/5
January 25, 2015
Fast shipping, no issues with the carrier, good product, sturdy and with a clear manual. No missing parts.
5/5
January 22, 2015
Delivery within the expected timeframe, quality product.
4/5
January 22, 2015
Very fast delivery. Problem with one of the parts of the trampoline being too small at delivery but free and quick shipping of the replacement part.
5/5
January 21, 2015
very good
5/5
January 21, 2015
Good quality product and very serious customer service. Very good site
5/5
January 20, 2015
Excellent service both in terms of product choice and their quality level. Delivery time respected.
5/5
January 20, 2015
Fast delivery, top material!!
5/5
January 19, 2015
We want to highlight a faultless service from France Trampoline. We took time to decide on buying a trampoline, after 2 years of hesitation... We thank you for your professionalism, your advice. Great satisfaction regarding your responsiveness at the time of our first phone contacts, the management of our order and the quick delivery time. We recommend France Trampoline to future customers. Our children are delighted. Not enough hindsight to judge the quality of the trampoline, but it seems to be of very good quality. To see over time...
5/5
January 19, 2015
Very serious site. Not being one of their clients, they called me to confirm that I had not made a mistake in my order for spare parts for my trampoline. True serious professionals.
Réponse de France Trampoline - November 20, 2014
Hello, we thank you for your feedback. Trampoline jump mats are sometimes subject to order errors despite our ordering system set up on our website. Therefore, we prefer to have an oral confirmation with our client on this subject to know if they have taken the right measurements mainly. Otherwise, it is only in front of the trampoline that one realizes that the mat does not fit on their trampoline. We prefer to "prevent than to cure" in this case indeed. The France Trampoline team.
4/5
January 19, 2015
Good site, satisfied with the orders and products.
5/5
January 19, 2015
Fast delivery! Competitive!
5/5
January 18, 2015
Serious and fast
5/5
January 18, 2015
Great service following the change of my cover under warranty, quick and efficient.
5/5
January 18, 2015
From ordering to delivery, from assembly to trying out the trampoline, nothing to say. Excellent!!! Recommendable.
5/5
January 18, 2015
Quality product sent on time. Thank you.
5/5
January 17, 2015
Serious and fast, purchases at France Trampoline are made with ease, the team showing impeccable responsiveness. Fast shipping, careful package, tracking and communication impeccable. Top-notch!!
5/5
January 16, 2015
From the information by phone to the delivery, everything was very well managed. The product is in accordance with the description and of very good quality.
5/5
January 15, 2015
I was perfectly guided in my purchase. Excellent product. Very good value for money.
5/5
January 13, 2015
The company contacted me before delivery, we agreed on the time and day of delivery. They were courteous and efficient!
4/5
January 13, 2015
I recommend this company for its professionalism and seriousness. The after-sales service is very responsive. If it's your first time assembling a trampoline, count more than 1h30 for the setup ;)
4/5
January 13, 2015
Very good after-sales service. Professional and very competent people. They respond clearly to our request and are very good advice. We are delighted with our trampoline and by going through a specialist company in this field, we were able to get spare parts easily and quickly.
4/5
January 12, 2015
Very good
5/5
January 12, 2015
Delivery contact - customer by phone for appointment, impeccable delivery. Pleasant delivery person. Package received on the day and at the hour, the trampoline is installed, everything is fine!!
5/5
January 12, 2015
Very good quality material, seems robust. Adjustments are made to the millimeter. Fast delivery, and well-thought-out packaging. Assembly is simple, the manual being well detailed. In use, the trampoline provides excellent bounce. Only downside: the plastic attachment hooks are fragile.
4/5
January 12, 2015
Good product, timely information, timely delivery.
4/5
January 10, 2015
We were delivered a little later than indicated at the order and have not yet opened the package.
5/5
January 9, 2015
Exceptional
5/5
January 6, 2015
Quality trampoline. Well packaged. Fast and problem-free delivery.
4/5
January 6, 2015
Very good customer service responds quickly, correct delivery.
4/5
January 5, 2015
Overall good, but 2 pieces are missing and installation manual insufficient
Réponse de France Trampoline - November 12, 2014
Hello, thank you for your feedback. We have sent you a message to find out which parts are missing. Indeed, after checking our emails or shipments in your name, we did not find any request for spare parts unfortunately. We remain at your disposal. The France Trampoline team.
4/5
January 5, 2015
1 - indicate the orientation of the extension of foot 6 when fitting into the T piece 2 - specify that a round file is necessary to deburr the inside of the tubes and the entry of the tubes 3 - specify the list of tools necessary at the beginning of the instructions such as a mallet, a round file For the rest all OK
5/5
January 5, 2015
it's perfect, delivery on time, very professional material
5/5
January 5, 2015
Fast delivery and product conforms to the order. no disappointment
5/5
January 5, 2015
Excellent product. Easy and well-explained assembly. The quality is there. A special mention for the delivery (speed and efficiency).
5/5
January 5, 2015
fast delivery, very well explained instructions. Advice by email and after-sales service very very satisfactory! We have contact and good follow-up.
5/5
January 4, 2015
very good quality, resistant and robust! Our children aged 10 and 4 never tire of bouncing safely! impeccable customer service, very good contact! I highly recommend the product! however, be careful with assembly! you need to take your time to avoid mistakes! having read other reviews, do not fit the steel tubes before having all of them "pre-assembled" and adjusted, because afterwards it is extremely difficult to "unfit" them!
4/5
January 3, 2015
Very good phone reception with a lot of product knowledge and a lot of kindness. Very good product of very good quality. Delivery time respected. Only downside: delivery costs too high for accessories.
5/5
December 31, 2014
very good
4/5
December 31, 2014
Excellent material, delivery times very much respected (almost faster than announced...) Only downside, the assembly instructions are really improvable. Certain areas for improvement.
5/5
December 30, 2014
fast shipping very good quality product
4/5
December 30, 2014
Quality product and fast delivery
5/5
December 30, 2014
Good phone reception. Quick delivery. Lack of precision in the trampoline assembly guide regarding the position of the foot tubes: it should be emphasized that the holes must be well positioned to accommodate the "W" shaped tubes.
Réponse de France Trampoline - November 28, 2014
Hello, thank you for your comment. We have taken this into account and have updated our future instructions. We apologize for this issue and remain at your disposal. The France Trampoline team.
5/5
December 29, 2014
choice: Jump up 360: solid, elegant, safe, excellent bounce, the children are delighted and so are the parents, very good quality-price ratio. I would recommend it without hesitation
5/5
December 29, 2014
Very well-made website, Respect for delivery deadlines, Very good quality materials, Well-made and clear assembly instructions I am very satisfied to have chosen France Trampoline.
5/5
December 26, 2014
Excellent follow-up from order to delivery. Product well packaged and well delivered Easy to assemble with 2 people. The best would be to have several colors rather than the eternally sad dark green. My two daughters would have loved a fuchsia pink trampoline!!! Best regards ***
Réponse de France Trampoline - October 21, 2014
Hello, thank you for your feedback on the Oxygen 300 trampoline. We offered the Hip 300 trampoline which was pink but it is now only available in a diameter of 3m60 in our GOOD DEALS section. We remain at your disposal. The France Trampoline team.
5/5
December 26, 2014
Very fast delivery Product conforms to the order Satisfied with the quality of the product
5/5
December 23, 2014
VERY VERY FAST SHIPPING DESPITE THE CHRISTMAS HOLIDAY PERIOD. VERY GOOD PHONE CONTACT.
5/5
December 21, 2014
I contacted a manager by phone, very well received and very well informed
5/5
December 16, 2014
Availability, listening, responsiveness, the welcome is warm and the advice is appropriate. There is no pressure to consume. Fast and careful delivery service. Understanding and professional delivery person.
5/5
December 15, 2014
quick order, easy delivery on the scheduled day
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