Avis clients France Trampoline

The charming seller on the phone took a long time to find my customer file and must have an outdated computer system or does not know how to use it well. He informed me perfectly and advised me perfectly. He told me that I would be delivered in 1 week and when I called back after 1 week, he told me he would send me the carrier's phone by email and ultimately made a mistake and sent me the phone number of the France trampoline switchboard.

Excellent value for money. High-quality product (a competing product of 4m20 has only 90 springs, here for the 4m30 there are 230 springs). Instructions need improvement for the ladder and anchoring.

As with every order or customer service request, FRANCE TRAMPOLINE knows how to respond quickly and very effectively. A serious company to really recommend.

Very complete and easy-to-use website. Fast navigation even on tablet. Quality products. Fast shipping.

Perfect timing, delivery matching the order well. However, I regretted that we could not contact the delivery person to agree on a date. I was not home during the delivery. Fortunately, neighbors were able to receive my package. Having the carrier come back: a waste of time and money.

A site more than perfect, for me it's without comment. Nothing to complain about in terms of delivery, timing, and packaging.

Good reception on the phone and helpful advice for making a choice. Respect for the delivery deadline (however, I paid for express delivery following the technician's advice). Good product quality, easy assembly. Now to see over time, as it's a shame the protective cover is not included, it could be provided at no extra cost!!!

Very well-made site that clearly provides all explanations. Very friendly person on the phone. Order arrived as expected in 48 hours. Simple and solid assembly of the trampoline. Thank you.

Speed, efficiency

I find that the black carabiners are not sturdy, and as soon as we ask to resend them, we have to send a photo, it's complicated!!!

A priori satisfied with the quality of the product, but we will have to wait a few years to see how it ages. (The trampoline is disassembled and stored during the first frosts and reassembled in spring).

Delivery on time, price correct compared to the high quality of the received product.

The packaging was damaged but no damage inside. On the day of delivery, I was not present, the delivery person was willing to deliver to another address, I am completely satisfied.

Perfect, no worries.

Item conforms to the order delivered on time and of very good quality.

Good product and delivery assured by the service.

Excellent customer service! France Trampoline is always present with its after-sales service. The children are delighted to have a trampoline always in good condition and secure.

Very good, easy order and fast delivery.

Listening with a real desire to facilitate delivery. Very professional.

Everything is perfect.

Very clear site, confirmation emails. Everything is there.

Very good quality trampoline, easy to assemble (plan to assemble it with two people though), order delivered quickly but the delivery appointment is between 9 am and 5 pm... and the boxes were damaged, fortunately without damaging the trampoline.

Very good, very serious, good product but shipping costs are high for a simple order of springs.

*****

Very good service; the order was taken into account very quickly, the delivery occurred within the requested deadlines even if the final delivery person was a bit slow. The material is of very good quality. Thank you.

Good reception, but incomplete information: absence of bungee cords for trampoline cushion not specified.

Very good quality trampoline, solid and reassuring. Assembly is easy, but you should plan several hours (about 3 for the oval). Only downside: the carrier did not contact us before coming to the house... Fortunately, he was able to return 2 hours later and we managed to be there... But that doesn't take away from the seriousness of the trampolines.

Very good advice and good quality material.

Excellent quality product, high-end!!!! To the great delight of my children.

Very well informed by phone, fast delivery.

Very good! Fast shipping, trampoline of very good quality, the assembly instructions are very clear, everything was very well!

Quality product but the price is a bit high. Problem with the carrier managed with great seriousness by France trampoline.

High quality trampoline. Easy to assemble. About 3 hours alone.

Very good product. However, the nuts are a bit light or even not threaded. Thank you.

fast delivery. Product corresponding to the description, well explained assembly. trampoline that makes the children happy. To be evaluated over time

very satisfied with the ordered item (trampoline cover) but had a problem with the delivery person, unreachable online because the site was down; and impossible to contact them to choose a delivery date. However, France trampoline that I contacted by phone was very effective in reaching the carrier and passing me to them on the phone. Thank you France trampoline.

Very good product that seems solid. Remains to be seen over time. Bounces well. The assembly instructions could be improved. We were delivered on time. Very good value for money.

Trampoline of very good quality, the children are delighted!! The carrier adapts to your schedule. In short, an investment that we do not regret!

I had difficulty understanding the difference between the trampolines after a call to customer service, things were much clearer.

transport information excellent, deadline respected, mediocre quality pallet

Very good service, nothing to complain about

Very good trampoline. The assembly guide just lacks a few details.

Item that suits me perfectly - package arrived quickly and in good condition

Almost a month after the purchase, I am very satisfied all around! Order processed in the best possible way (edition and sending of the invoice as soon as payment), fast delivery (product in stock), relatively careful carrier and beautifully made product (Jump'Up 300). If its lifespan is like the rest, then especially, don't change anything!

the items correspond to the description

Very good trampoline, maybe it lacks a ground fixation system?

After a purchase in a large store that lasted only 2 years, we decided to opt for the quality of materials, design, and service (great advice before the purchase). Order executed very quickly and with a precision that we have lost the habit of. Express delivery and appointment with the delivery person with accuracy: A flawless performance all around. As the children had both trampolines side by side, the difference was striking: quality of jumps, overall safety, sturdiness, and absence of vibrations. This is the second one purchased in our family circle: probably not the last.

Fast delivery and in accordance with the order. Quality material and assembly done without needing to tinker. The children are already using it every day. Product that I recommend.

Good service

We are very satisfied with the product, no doubt for now, let's see how it holds up over time.