Avis clients France Trampoline

Everything went perfectly.

Nothing to say, satisfied

Very good

Clear website, placing an order is very easy even for people who are not familiar with trampolines. Impeccable and fast delivery system, by appointment.

Delivery made on time, very well packaged.

Having had an issue with damaged net poles due to a strong gust of wind (storm), we ordered the damaged elements. Very responsive service and good advice. Order received by carrier the day after the order.

No issues with the trampoline. Good quality and easy to assemble. However, the delivery person was unpleasant with a backache that prevented him from delivering the boxes to the right place without help. (we have a slight rise between the gate and the house) Even after suggesting to separate the boxes and make several trips, he left the boxes at the gate. Very unpleasant person.

Trampoline mat perfect, delivered quickly, very good service.

Trampoline of very good quality. Aesthetic. The attachments of the mat seem solid, to see in use. The only downside is regarding the attachments of the poles holding the net, which move a bit. Overall, a very good product for the whole family.

Perfect

Order received in record time, impeccable delivery, product (jump'up) of very good quality.

Perfect service: fast delivery, a small assembly issue quickly resolved with the help of France Trampoline.

Delivery times respected. Material conforms and of quality. The instructions should absolutely draw attention to the assembly of the vertical tubes in the 'T' parts while respecting the future alignment of the foot locking holes. Disassembling these tubes is strictly impossible and I had to drill new holes to receive the foot locking system.

Regarding delivery speed: super Regarding product: really good, super quality However, we sent a question by email to your sales representative 10 days ago and we still have no response.... Best regards

We ordered a 3m trampoline two weeks ago which was delivered on time and in good condition. The assembly was easy and the elements seem to be of very good quality. My son and daughter are delighted. We hope that the quality of the trampoline remains good over time.

Product quality

Perfect order on site in Bordeaux with good advice. Very complicated delivery. Use by children very appreciated but inappropriate for an adult: a broken hook on the first jump.

Very good value for money, impeccable customer service

We placed an order for an accessory (a trampoline net) due to a problem with our original part (torn net). The first phone contact allowed us to find the reference of the part we needed: we were very well informed. Internet order placed without issue. We received a call to provide us with details about the delivery method: very good. Very fast delivery, package in good condition.

Very good

Even though the delivery took a bit longer than expected, the whole family is delighted to be able to use the trampoline, a quality product.

Very good product, appreciated free delivery. A bug regarding the delivery but everything is back to normal.

Ideal transaction.

Satisfied with my item, only the mat is a bit torn, we hope to get another one. Otherwise, my daughter loves it!

I ordered an Ovalie trampoline. Regarding the trampoline, nothing to complain about the quality of this product which makes my children happy. Regarding the delivery, the requested period was respected. Finally, upon receiving the package, 4 small pieces were missing. The after-sales service reacted very quickly and delivered the missing pieces to me in less than 48 hours.

Highly recommend without hesitation!!! The trampoline was ordered on a Sunday evening and received the following Friday. Complete trampoline and assembled without problems. One can only recommend such a product, especially when comparing it to the low-cost trampolines that most people buy. The structure is very rigid, the nets are robust, and the trampoline is very secure. In short, it's the best. Since I installed it, my 4-year-old son and his friends have been having fun for hours!!!! The price may seem a bit high, but one must not forget that quality comes at a cost... I hope to keep this trampoline for many years!!!

Good product easy to install

The small weight noted in the provided tools was missing from the package, apart from that the assembly is a bit long but the result is very good.

Listening and responsive. Excellent quality material.

Very good

Very happy with the product, as well as the delivery time.

After calling the sales representative at France Trampoline, we placed the order without hesitation. However, it is a pity that we could not order the skirt which was out of stock.

Excellent services, including during a return/exchange, carrier reservation, etc... Kudos for your professionalism and availability.

excellent reception and advice

Clear and well-constructed site. Professional advice online and by phone. Tracking of products and accessories. Fast delivery and in accordance with the ordered product.

Very nice trampoline, good workmanship, very good quality fabric quite close to club trampolines. However, big downside for the assembly instructions, with nonexistent explanations and sketches that do not show the order of the different steps, especially for the structure. Assembly of the fabric ok. The assembly video on the site indicates 1h30, you need to count more than double.

Perfect!!! ahead of schedule for delivery too... a nice surprise.

very good product easy to assemble and seems very robust. A downside for the delivery of the trampoline ladder. Some parts were indeed missing. This problem was resolved very quickly by your services.

A very nice trampoline. However, we were surprised to receive the posts all green when we were expecting them with the nice pattern. Moreover, the PVC of the foams is shorter than the foams and it slips. The protective cushion is stained by the tubes that were stuck on it due to compression of the packaging.

Very good.

Very good quality, easy to assemble.

I say super! because after sending a photo of my broken trampoline, replacement parts were sent to me. Thank you!

Delivery time and quality of delivery excellent. Item conforms to the description made on the site.

The trampoline has passed the summer and I can give a more than positive review with a bit of hindsight: very good overall quality, with very satisfactory bounce (the whole family has started doing flips). The finish and quality of the materials are good: I think of the safety net and its opening, both very resistant. It's a bit more expensive than what you find in specialized supermarkets but it seems justified because it's sturdier.

Good quality trampoline delivered on time. We have had it for only 2 months but so far nothing to complain about.

good product and fast delivery

Delivery very good and super trampoline, the only downside is at least 3 for the assembly! the children are delighted I recommend!!

Fully satisfied with the services of France-Trampoline; very fast delivery, clarity of information. Only negative point: very high shipping costs.

correct

Friendly and concise phone reception. Delivery received within the announced deadlines. Accommodating carrier. Long assembly (more than 4 hours for one person) but simple (clear instructions and good advice). The trampoline seems to be of very good quality. As soon as installed, it was fully used this weekend and delighted all ages.