Avis clients France Trampoline

4.7 /5
21486 avis clients
5/5
April 11, 2015
very good quality product, however it took 4 hours for two people to assemble. good responsiveness from the salesperson during a delivery problem, would recommend
4/5
April 11, 2015
very good quality material, fast shipping but high price negative point: the carrier does not call before delivering despite sending a mobile number which causes some inconveniences for delivery!
5/5
April 10, 2015
I needed to change the net of our trampoline and had no idea what model I needed, I called the number indicated on the site and was answered without waiting and very clearly. I called back to order and the information was very clear!
5/5
April 10, 2015
good service
5/5
April 10, 2015
Excellent trampoline, a bit more expensive but there is no comparison with other brands. Fast delivery, beautiful finish and quality materials.
5/5
April 10, 2015
I have placed 2 orders with France trampoline. One for a large trampoline and one for parts and it is always perfect.
4/5
April 10, 2015
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3/5
April 10, 2015
Product return due to order error.
Réponse de France Trampoline - February 2, 2015
Hello, we have taken your return into account. Despite a phone confirmation with you, it appears that the ordered cushion unfortunately does not fit your trampoline. We will restock the cushion after verification and we will refund you for the returned item. We are sorry that our 4m30 cushion does not fit your trampoline with the rather rare diameter of 4m45. The France Trampoline team.
5/5
April 9, 2015
superb service order placed on 27/03/15 delivery on 02/04/15 trampoline hoped for EASTER to spoil my three little girls assembly done without problems the weekend was filled with joy and happiness thank you again for your responsiveness and the quality of the material
4/5
April 9, 2015
Good
5/5
April 9, 2015
Delivered on time, serious service, a mistake on my part was corrected by phone at your initiative... Thank you
5/5
April 9, 2015
Item conforms to the order. Fast delivery time.
5/5
April 9, 2015
Very good telephone reception, good advice. Delivery without problems, product perfectly packaged, assembly quite easy. Quality product that meets my expectations.
5/5
April 9, 2015
We ordered a trampoline for our children, it is beautiful, and very solid, of very good quality. Regarding the customer relations contact team, they are very friendly and accommodating. The same goes for the company that delivers the packages. This whole team is very professional. We are delighted. We will not hesitate to call on them again.
5/5
April 9, 2015
very professional, the staff called me back to ensure the conformity of my order. I recommend!!!
4/5
April 8, 2015
Nothing to report
5/5
April 8, 2015
The product was not immediately available, which was also mentioned. But the wait was brief, the delivery was announced and carried out on time. Effective.
5/5
April 8, 2015
Very correct. Delivery earlier than expected
4/5
April 8, 2015
Quality material and compliant with the order
5/5
April 8, 2015
Effective!
5/5
April 8, 2015
Quick receipt of the package .. Always available for advice from customer service. Perfect!!!
5/5
April 8, 2015
Perfect
5/5
April 8, 2015
Excellent and fast service
5/5
April 8, 2015
Very good quality trampoline since we received it, everyone has a lot of fun, both adults and children. The assembly is not very difficult and the trampoline is very sturdy. The only small downside for now is the plastic carabiners that hold the net which are not very sturdy.
4/5
April 7, 2015
Good delivery service - Good easy assembly instructions - Product seems to be of good quality (to be judged over time)
5/5
April 7, 2015
Fast delivery as indicated at the time of order
5/5
April 7, 2015
Very interesting to have a French supplier with offices for all needs (technical, advice, after-sales service...) in France
5/5
April 7, 2015
Very good service
4/5
April 7, 2015
Very fast delivery. The trampoline and its equipment seem to be of good quality. The price is not negligible but I hope I have bought my peace of mind in terms of reliability (to be seen in use).
4/5
April 7, 2015
delivery respect well respected very good quality products
5/5
April 7, 2015
Very good material, solid and well made. Clear assembly instructions.
5/5
April 7, 2015
Very professional and responsive customer service.
5/5
April 7, 2015
Perfect in every way.
4/5
April 7, 2015
very good delivery we just missed the green tape to put on the protection posts of the net and the straps that go on the feet. If you can send them back to us, thank you
Réponse de France Trampoline - February 13, 2015
Hello, we tried to contact you directly on your mobile to follow up on the missing parts. We remain at your disposal to send them to you. The France Trampoline team.
5/5
April 7, 2015
Hello, Very good site, complete information on the products. Trampoline received on the agreed day with appointment as indicated. Number of packages complete but the bottom of the main box was torn, a spring bag got lost: Immediate response from customer service upon simple email request and missing springs redelivered within 5 days: Perfect! Regarding the product (Booster 4.30m) nothing to complain about, very good quality, easy assembly, be careful to respect the direction of the fiberglass arches of the protective net or else like me you will have to remove one to re-thread it (not easy). 5 obvious stars.
4/5
April 7, 2015
Speed, delivery within the announced deadlines, good quality products. However: - the anchoring kit seems a bit light and not necessarily suitable for different types of ground - the protective cover allows water to accumulate on the trampoline (lacks a central rise to drain water outside) and the incorporation of ventilation grids lets water through
Réponse de France Trampoline - January 15, 2015
Hello, Thank you for your comment. Regarding the protective cover, it is normal that there are drains on the cover so that water flows through the cover and the jumping mat as you mentioned in your comment. Do not block the drains present on the cover, otherwise the water will not be able to flow out. We remain at your service. The France Trampoline team.
4/5
April 7, 2015
Overall satisfactory service. Pleasant and competent telephone reception. Good quality material, some additional explanations in the assembly instructions would not be too much (especially on the assembly of the net support circle)
5/5
April 7, 2015
Very good quality product easy to assemble
5/5
April 7, 2015
Several orders placed to date. Always meets my expectations. Quality material. Adapted telephone advice
4/5
April 6, 2015
very good service, fast delivery, the only thing is that the protective foam should be packaged in a box and not plastic because it was damaged in several places..... fortunately the protective foam was fine.
Réponse de France Trampoline - January 31, 2015
Hello, in such cases, do not hesitate to mention reservations on the delivery note you sign with the delivery person. It is important to take a few minutes to check your package. If no reservation is made at the time of delivery, you also have no recourse. Damages are considered to have occurred after receipt. The France Trampoline team.
5/5
April 6, 2015
Quality of services very good
5/5
April 6, 2015
Very fast and well-organized shipping. I am more skeptical about the quality of the carrier's service, but that's another subject. Very good quality material. The children (and adults) are delighted.
5/5
April 6, 2015
Deadline respected, informed about the preparation of the package in advance. Package in good condition and protected.
4/5
April 6, 2015
Good
5/5
April 5, 2015
Very professional. Concerned about a flawless purchase
5/5
April 5, 2015
Fast delivery and good quality product. Perfect!
5/5
April 5, 2015
Excellent trampoline, excellent service.
5/5
April 5, 2015
Finally, a site that meets our expectations
4/5
April 5, 2015
-The quality of the trampoline seems very good, to be seen in use but it looks promising :) -The commercial contact is available and efficient, -but be careful not to forget the additional accessories :) (twice ^^ :) ) the anchoring kit arrived after the storm of these days, fortunately I had taken precautions :) -providing a tracking number for accessories would be a plus -the clips to fix the net are a bit fragile in summary, great advantages to choosing a specialist, easily reachable without intermediaries who ensures and reassures for after-sales service and quality :)
4/5
April 5, 2015
Very good telephone reception and understanding of the information regarding delivery.
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