Avis clients France Trampoline

4.7 /5
21776 avis clients
4/5
May 17, 2015
Completely satisfied
4/5
May 16, 2015
order ok but no email other than order in preparation, there was missing information regarding the delivery so the delay was longer than expected
5/5
May 16, 2015
Fast service and very quick shipping
5/5
May 16, 2015
Trampoline delivered very quickly. The trampoline purchased (a booster) is of excellent quality with impeccable quality to date. Our 3 daughters are having a great time. Thank you
4/5
May 16, 2015
package arrived complete, undamaged and on time
5/5
May 16, 2015
The trampoline is quite easy to assemble. It seems to be of very good quality compared to those of our neighbors. Excellent bounce on the jumping mat. Velcro very practical inside for the children to easily close the opening.
4/5
May 15, 2015
Appolo sport 300 trampoline. Very good quality trampoline, integrates perfectly into the garden. Good practical dimensions for training and not too bulky. Nice effect and a delight for the children. Assembly was relatively easy. Only problems with the ladder and the trampofoot. Delivery on time with arrangements.
3/5
May 15, 2015
the products are good but the shipping costs are very very expensive
Réponse de France Trampoline - March 29, 2015
Hello, We have noted that you are satisfied with the caps for poles delivered recently and we thank you for your trust. Regarding the shipping costs, they were 14.40€ including VAT for a shipment from Bordeaux to your home within 2 days by carrier. We could ship by La Poste but the price would not be much more competitive either and the delivery time would not be as fast either. We remain at your disposal. The France Trampoline team.
4/5
May 15, 2015
Fast and correct delivery, quality product. Small issue with assembling the legs at first, otherwise OK, a bit expensive with no possibility of negotiation. One must not lose any screws as there are no extras.
5/5
May 15, 2015
Nothing to say about the entire service, order, delivery (3/4 days and call from the delivery person as requested), assembly (nothing complicated) and the product itself is great. Our little gymnast finally has a trampoline 𝑴𝑴.00 m allowing her to chain several movements in a row!
5/5
May 15, 2015
Perfect customer service!
4/5
May 15, 2015
a first phone contact led to a customized order, delivery time respected, delivery date agreed with the delivery person and respected by him. Simple, effective, in short: professional! The product meets our expectations. Only the manual could be updated with more detailed sketches and some photos.
5/5
May 14, 2015
Perfect service, everything is okay.
5/5
May 14, 2015
Excellent level of advice and involvement! A big thank you for your professionalism!!
4/5
May 14, 2015
Very good advice and follow-up from France Trampoline.
2/5
May 14, 2015
Nothing to say about the quality of the trampoline but the seriousness regarding the shipment of the jumping mat leaves something to be desired... moreover, charging for both the return and the sending of the new jumping mat is a bit much, which increases the final price by 30€... when one makes a mistake, one usually takes responsibility!!!
Réponse de France Trampoline - March 7, 2015
Hello, We thank you for your good rating on the ordered product which was a jumping mat. After checking, you had placed a first order for a jumping mat with a diameter of 2.44m with 48 springs of 180mm (from hook to hook and in your hand). We therefore called you before shipping to confirm these dimensions. You responded positively. After receiving the first package, you called us back to say that your springs are actually 160mm long while you had previously confirmed that they were 180mm. So indeed, in this regard, the return of the second jumping mat remains at your expense as you did not confirm the correct dimensions from the start. We cannot make mistakes in our shipments as you place the order and we also call to reconfirm the dimensions taken by you. We apologize for this inconvenience but we have gone further than any other e-commerce site on this verification point. The France Trampoline team.
5/5
May 14, 2015
Nothing to say. Perfect.
5/5
May 14, 2015
Perfect, everything was respected from the product description to the delivery time
5/5
May 14, 2015
perfect article fast delivery site to recommend
5/5
May 13, 2015
Fast shipping. Good communication.
5/5
May 13, 2015
Very good contact, very responsive.
5/5
May 13, 2015
I am very satisfied. You are well served by the post office, a quick response in return. Quick processing and very fast delivery. The product is very good. The kids can jump two days later! My compliments.
4/5
May 13, 2015
I am satisfied with the material offered by France Trampoline. However, I found the delivery times to be really long and my order was not processed correctly. So it could be better.
5/5
May 13, 2015
Excellent advice before the purchase. Delivery on time.
5/5
May 13, 2015
The order and delivery service took care to contact us to verify if the "references" we indicated were suitable for our trampoline. Quality service. Delivery on time.
4/5
May 13, 2015
Good product. Well delivered.
5/5
May 13, 2015
ALL TOP EXPRESS DELIVERY SOLID MATERIAL EXTRA JUMPING AREA ASSEMBLY OK ADVICE AND TELEPHONE RECEPTION ON POINT IN SHORT: TOP
4/5
May 12, 2015
Very good quality of the product - perfect packaging - very clear assembly instructions - my 5-year-old daughter spends her time on the trampoline and even the parents join in. I highly recommend this site - the quality of the product has nothing to do with what is sold in supermarkets or sports stores.
5/5
May 12, 2015
Very good quality rectangular trampoline, simple and quick assembly (with two people), delivery on time, quality packaging. Highly recommend :-)
5/5
May 12, 2015
Fast shipping. Good material.
4/5
May 12, 2015
Simple service but respecting the order. The delivery time of 3 to 5 days was not fully respected. We are very satisfied with the material and the customer service of FT.
5/5
May 12, 2015
Great service.
5/5
May 12, 2015
Very high responsiveness!
4/5
May 12, 2015
Order arrived late (afternoon instead of announced morning) due to the carrier, independent of France Trampo. Order arrived incomplete, notified France Trampo by email. France Trampo called me back the same day, apologized for the inconvenience, and IMMEDIATELY resent the missing package without even waiting for the carrier's confirmation: excellent customer service. The trampoline is in accordance with the description.
5/5
May 12, 2015
-
5/5
May 12, 2015
Everything is great. Quality, deadlines, and customer service. Second trampoline purchased for the vacation home and still top-notch.
5/5
May 12, 2015
Simple, effective, and fast. Perfect.
4/5
May 11, 2015
Lightning delivery, but a lot of difficulties to obtain a paid invoice.
4/5
May 11, 2015
Very good material and complete - so nothing to report. Small downside: The assembly instructions provided could be more explicit to avoid difficult disassemblies, especially regarding the assembly of the "feet".
5/5
May 11, 2015
Great product but the kids are crazy about it, it gives a different use to the trampoline.
4/5
May 11, 2015
Correct
4/5
May 11, 2015
Nothing to complain about the order/delivery service. Fast, compliant. For the quality of the trampoline, we will wait a few months of use.
4/5
May 11, 2015
Good site. Quite expensive but it's quality.
5/5
May 11, 2015
Very professional, very happy with the quality of the trampoline and finally the ease of setting up the product (I was able to assemble it alone thanks to the instructions and especially the spring clamp. Only small "B MOL" the attachment of the safety net at the base is not very clear in the instructions.
4/5
May 11, 2015
I followed your assembly instructions to the letter, they are not very clear, the different parts are not numbered and moreover the green fabric pole covers you say should be put on after fixing the poles when they should be put on before because the poles are high and we are not tall enough to put them on. SO WE got caught. WE HAD to disassemble it again. Thank you for your efficiency.
4/5
May 11, 2015
Material conforms to the order and is of very good quality (purchase to replace another trampoline). The delivery leaves something to be desired. The telephone reception and appointment scheduling went perfectly, the time slot could be refined in the morning and the driver respected it. But he could not (or did not want to) take the access road to my house, so I had to take my wheelbarrow and eventually bring my car down to carry the package back up. The driver did not have a hand truck and did not help me unload the package (a trampoline weighs a certain amount!). I was clearly the last customer as the truck was almost empty. I have had deliveries before, but this is the first time I had to go get the delivery at the bottom of my path; fortunately, the fuel delivery driver does not make me go back and forth with a bucket.
4/5
May 11, 2015
Purchase of a jumping mat. Old one worn out. Good reception, product received corresponds to what we ordered, fast delivery, good site to recommend
5/5
May 11, 2015
We received the trampoline quickly, it was in accordance with our requirements. Indeed, we bought it for our 3-year-old daughter and we wanted to be able to use it between adults as well. The model purchased was the Booster 490. We are fully satisfied. Moreover, the customer service is excellent, as a defective spring was quickly replaced upon delivery.
4/5
May 11, 2015
Delivery okay, friendly driver, product meets the expectations of the whole family. But four safety net attachments broke in the first few hours.
5/5
May 11, 2015
Very good product! We'll see the quality in the long term. For now, we are not disappointed with this trampoline! My children are delighted! No issues with delivery.
Be called back by an advisor

Did you not find what you were looking for?

We will call you back at no charge and answer your questions.