Avis clients France Trampoline

4.7 /5
21776 avis clients
5/5
November 29, 2014
Effective.
5/5
November 29, 2014
Good resistance of the whole, quick and gracious replacement of a defective element upon receipt.
4/5
November 29, 2014
Good service, good material, could do better for after-sales service.
Réponse de France Trampoline - September 30, 2014
Hello, we are happy to see that your trampoline satisfies you fully. Regarding after-sales service, we have not received any request from you to date. Do not hesitate to contact us from Monday to Friday by phone or email. We are at your disposal. The France Trampoline team.
5/5
November 28, 2014
Nothing to complain about.
5/5
November 28, 2014
Very good quality trampoline cover, thick and easy to install.
4/5
November 28, 2014
Fast and serious.
5/5
November 28, 2014
Excellent quality material email in case of forecast storm, advice.
4/5
November 28, 2014
Phone call on the day of delivery to know availability for reception. Kindness of the person. Mini max very damaged but no problem for exchange with supporting photos. Quick email exchange. However, for the 2nd delivery of the mini max, no email or call, delivery received by neighbors who fortunately were there.. I have not been able to set up the trampoline which is a Christmas gift, let's hope everything will be OK.
5/5
November 28, 2014
Pleasant reception and service. Quality of advice and the shipment that followed the order was optimal.
5/5
November 28, 2014
I am very happy with the trampoline I bought 18 months ago. My little girls love it. Last winter and again this fall I took down the net and the posts and put them away. I just bought a cover for the trampoline support that stays outside. (it was all stained with bird droppings). With the cover, the trampoline blends in with the surrounding nature and visually disappears. However, the problem will remain the same in summer, as the cover cannot be used with the posts.
5/5
November 28, 2014
Good contact by phone. Precise information given and trampoline meets my expectations well.
5/5
November 28, 2014
Very good quality of material, French material that has nothing to do with what is sold in supermarkets. Very good listening on the phone. Deadline respected. A small improvement to be made, the assembly instructions are not always clear.
5/5
November 28, 2014
Congratulations. Information provided upon ordering. Warning before delivery.
5/5
November 25, 2014
Everything was very good. The site is pleasant.
5/5
November 6, 2014
Fast shipping, and a team of advisors listening.
5/5
November 5, 2014
The trampoline is of very good quality and perfectly meets our expectations. We will be able to say more about the quality in the long term after the first winter and the protection purchased on this occasion.
5/5
November 3, 2014
Always available and efficient contacts.
4/5
October 28, 2014
We are delighted with our jumping trampoline 4.30m. The children are having a lot of fun. Simple to assemble. To ensure the stability of the trampoline we installed the anchoring kit. We will see.
Réponse de France Trampoline - September 4, 2014
Thank you Virginie for your feedback on our Jump'Up trampoline.
5/5
October 21, 2014
The product meets my expectations, the phone service is excellent, the delivery and the package impeccable; thank you for your welcome and your order tracking on your site, my son is delighted.
5/5
October 20, 2014
Very serious company; attentive to the wishes of its customers. High-end material easy to assemble. (appollo sport junior) I recommend it to anyone who is still hesitating. Deadlines respected
4/5
October 15, 2014
PERFECT SMALL DOWNSIDE FOR THE ROOF LIFESPAN 1 YEAR A MORE RESISTANT CANOPY WOULD BE APPRECIATED
Réponse de France Trampoline - September 1, 2014
Hello, We have taken your comment about the roof item into account. We recommend removing it regularly as the wind can get under the roof and tear it if you do not take precautions. The France Trampoline team.
5/5
October 9, 2014
Speed, efficiency, professionalism. I was called back within 15 minutes of my email. I had a problem and it was resolved very quickly and free of charge. (replacement of a part)
5/5
October 8, 2014
Good product, to see over time now since it has only been assembled for a few days. Meets the children's expectations. Very good responsiveness from customer service.
5/5
October 7, 2014
Very satisfied with our purchase (Booster 360). Quality website, with clear information about the products. Before buying, we wanted more personalized advice by phone. Very pleasant welcome. Informed advice that helped us refine our choice and adapt it to our needs (young children, but long-term investment). Delivery on time, easy assembly, product that seems to be of excellent quality compared to the products we have seen in stores or at friends'. Highly recommended!
Réponse de France Trampoline - June 27, 2014
Hello, thank you for your comment Sybille. The France Trampoline team.
5/5
October 7, 2014
Trampoline of good quality, undoubtedly. Some issues with the components of the safety net. In terms of service, attentive and professional.
Réponse de France Trampoline - July 19, 2014
Hello, Thank you for your new comment. We are glad to have been able to resolve your issue quickly. Our emails sometimes go directly to your spam folder unfortunately and we cannot remedy that unfortunately. The France Trampoline team.
5/5
October 5, 2014
Delivery within the indicated deadlines, very sturdy trampoline, of good quality. Easy assembly.
5/5
October 2, 2014
Excellent: delivery on time of a quality trampoline
5/5
October 2, 2014
Super trampoline, the whole family is having a blast!! Very good quality jumping mat, finishes.... in short, keep it up!!!!
4/5
October 1, 2014
Delivery deadline respected. Assembly of the trampoline a bit long!
5/5
October 1, 2014
Seriousness characterizes this company. After 5 years, replacement of a jumping mat. I didn't even remember this 5-year warranty. They reminded me of it. I recommend this company to anyone looking for a trampoline.
5/5
September 30, 2014
A customer since 2008, I am still very satisfied! Top quality of service!
5/5
September 30, 2014
Very good responsiveness from customer service
5/5
September 30, 2014
Very clear website, well informed. Order quickly dispatched. Item (rectangular trampoline Apollo Junior) easy to assemble, and of very nice quality.
4/5
September 29, 2014
We just had a problem with the carrier who indicated a delivery on Friday afternoon, but we were delivered on Monday. France Trampoline did everything to ensure that the delivery went smoothly. The trampoline meets our expectations exactly, the children love it. The assembly was long but that’s normal, and the instructions are quite clear. We recommended to our friends to order from France trampoline: a French company and a quality product!
5/5
September 29, 2014
good value for money. Quick handling of the order. Easy assembly of the trampoline very happy with the purchase.
5/5
September 29, 2014
A trampoline of very good quality, for children as well as for parents. The quality justifies the price. Having needed customer service, the response was immediate and competent. Highly recommend as I have already done.
5/5
September 28, 2014
Very good contact by phone and ultra-fast delivery! The ordered cushion is really of excellent quality and should last much longer than the original one.
5/5
September 28, 2014
Very good after-sales service. and good responsiveness. Thank you
4/5
September 28, 2014
Super fast shipping: ordered Monday morning received Wednesday in Idf. Thank you! Assembly in one afternoon by me (a mom) and two children (9 and 12 years old) for the greatest happiness of the little brother of 4 years as it was the birthday gift, so assembly relatively easy ... Just a downside: one of the attachments of the protective net broke right away. But everything else is perfect. Based on the advice obtained by phone, I opted for the Jump'Up 360 Trampoline Pack + Net + Ladder. I do not regret at all even if in the end the whole thing is already of a nice size and does not fit in a small corner of the garden... It allows my 4 children, even their friends, as observed during the birthday party, to have fun like little crazy but in a secure way provided that some simple rules and common sense are respected. Excellent purchase
4/5
September 28, 2014
very fast delivery as we requested for a birthday. Appointment with the carrier ok. Trampoline to be assembled by at least two people, it is of good quality, the net provides very good protection as it is well fixed with the mat. The kids are having a blast!!!!
5/5
September 28, 2014
Very good telephone reception and very fast delivery.
5/5
September 28, 2014
No problem! Thank you
5/5
September 28, 2014
Trampoline corresponding to the description and our needs. Good quality, fast and serious delivery.
5/5
September 28, 2014
everything was perfect, the telephone reception as well as the explanations provided. Small downside: no instructions!!
Réponse de France Trampoline - June 26, 2014
Hello, we are following up on your feedback regarding the spare parts provided without instructions. In your case, it was only a textile protective net. You just need to refer to the assembly instructions of the trampoline and its net in order to install these parts. The system has not changed since your purchase after verification. The France Trampoline team.
4/5
September 26, 2014
Assembly quite easy, the assembly drawings are a bit small. I had a bit of difficulty inserting the fixing feet.
5/5
September 26, 2014
serious, fast
5/5
September 26, 2014
We were very satisfied with our trampoline and the children are delighted, we have 3 boys aged 13-10-2 years. The delivery was only one day late so we are satisfied. Regarding the assembly, it was a bit more difficult, the assembly instructions should be revised and especially indicate the location of the springs with colors to avoid wasting time. As for the quality, nothing to compare with those sold in Decathlon or other stores. You can buy with your eyes closed.
5/5
September 26, 2014
Very good service Fast delivery Possibility of payment in installments
5/5
September 25, 2014
Super happy with my product just the explanations a bit above but great and fast delivery
4/5
September 25, 2014
Very fast delivery, good quality material, some improvements to consider (hanging system, type of fiberglass)
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