Avis clients France Trampoline

4.7 /5
21776 avis clients
5/5
September 13, 2014
Not disappointed: quality trampoline, delivery on time. Good description on the site. Small downside, a manual that could be clearer.
5/5
September 12, 2014
EXCELLENT COMPANY. EXCELLENT MATERIAL. IMPECCABLE AFTER-SALES SERVICE
Réponse de France Trampoline - August 9, 2014
THANK YOU JOCELYNE
5/5
September 12, 2014
Perfect, compliant, the whole family is delighted; consequently, the oldest will take lessons...!
5/5
September 11, 2014
Excellent provider. The trampoline I bought for my grandchildren arrived very quickly, in good condition. It is sturdy and of very good quality and much cheaper than the big stores.... I recommend this site because it's serious...
5/5
September 11, 2014
Contacted by phone, the salesperson was just perfect. Both on technical advice and on the commercial side. I received the product in 3 days, the quality is incomparable to the two previous trampolines purchased, one online and the other in a large sports store. Now let's see the lifespan.
5/5
September 11, 2014
Quality cover, nothing beats a fitted cover...
5/5
September 11, 2014
Nothing to report
4/5
September 11, 2014
Satisfied with the delivery (on time). Very satisfied with the commercial service, which quickly informed us of an incompatibility in our order, and helped us find a satisfactory solution quickly.
5/5
September 11, 2014
Very good product, good quality. Fast delivery
4/5
September 11, 2014
Very good delivery tracking. Respect for deadlines with attentive service. Good assembly manual. Overall very satisfactory. Let's see how it holds up over time outdoors.
5/5
September 11, 2014
Excellent service. Very good material
5/5
September 10, 2014
I congratulate you on your site and company for making a safety bar for the minimax for my daughter and consequently for me for intensive sports sessions like in the video, it was a relief for my daughter and a great surprise to see that my review left on the rectangular trampoline was taken into account. I say buy French, that's the real deal, hats off, thank you a thousand times ***.
5/5
September 10, 2014
Very good product, easy to understand instructions.
5/5
September 10, 2014
An excellent trampoline: a lot of fun for kids (children & teens) and adults. Fast and hassle-free delivery. Quick assembly but requires strength. So far we are very satisfied.
4/5
September 10, 2014
The order and delivery were quick. Good product.
5/5
September 10, 2014
Fast and quality delivery
5/5
September 10, 2014
Speed, quality, and efficiency, it's refreshing.
5/5
September 9, 2014
Great product, easy to assemble
5/5
September 9, 2014
Easy contact even by phone, fast delivery. One part of the trampoline had a slight defect, but after an email, it was replaced within 3 days. So impeccable service!!
4/5
September 9, 2014
Good customer service
5/5
September 9, 2014
Very fast delivery times, good quality material, solid, well-designed assembly instructions not clear enough.
5/5
September 8, 2014
To start, I was very surprised by the speed of delivery (ordered on Sunday night and delivered on Wednesday afternoon). Otherwise, I am very satisfied with the trampoline I bought for the whole family. It is of very good quality. After, we will have to wait to see the durability. But in terms of quality, it is still superior to all those I have seen so far.
4/5
September 8, 2014
Very pleasant trampoline. Easy and quick assembly. The fixation supports for the protection net are not sufficient to my taste, as when there is wind, the two supports loosen. Moreover, the anchoring system is only good on soft ground. I live on a rocky terrain and it is almost impossible to set up your fixation system.
4/5
September 8, 2014
Very good quality product, which gives us complete satisfaction, we really feel a great security when our children play on their trampoline.
5/5
September 8, 2014
Nothing to say. Everything is there! Advice, responsiveness, friendliness, and product quality. Bravo!
5/5
September 8, 2014
Both the information about the product and the delivery were very good, too bad it isn't a bit cheaper... everything else is very good.
5/5
September 8, 2014
I had been warned that the color would be different from the one I ordered and I prefer green to blue. Very good quality plastic, easy to install.
Réponse de France Trampoline - July 12, 2014
Hello, Thank you for your feedback. Indeed, for your order of a spare part, the blue cushion is currently unavailable but there is an equivalent in green with the same technical characteristics. We remain at your disposal. The France Trampoline team.
5/5
September 8, 2014
What I was told was kept (delivery date)
5/5
September 8, 2014
Very satisfied with the quality-price ratio.
5/5
September 7, 2014
Deadline respected, great merchandise, top-notch customer service, thank you for my daughter, you made her happy.
5/5
September 7, 2014
Speed, simplicity, product quality (at least so far after 2 months of use!) and easy assembly... in short, all good.
5/5
September 7, 2014
Product ordered on Sunday and received the following Thursday. Easy assembly, in short nothing to complain about, everything is great. Thank you France Trampoline.
5/5
September 6, 2014
Order placed online for an oxygen trampoline with a diameter of 360cm with net; delivery 2 days later. Easy assembly. The children were able to have fun on the trampoline very quickly. Very satisfied overall.
5/5
September 5, 2014
Excellent service, very fast delivery, highly recommended
Réponse de France Trampoline - July 9, 2014
Glad to have pleased you, Thank you Cathy. The France Trampoline team.
5/5
September 5, 2014
Very good phone reception for inquiries before placing an order. Fast, complete delivery. Quality product, robust. Assembly instructions sometimes lack precision to avoid mistakes.
4/5
September 5, 2014
Fast delivery, good quality, quite simple to assemble even for a 460cm diameter.
4/5
September 5, 2014
What do you evaluate? the supplier? the site? or the carrier? The order was received quickly, in good condition. I regret the high amount of shipping costs, it's largely 10 times more than competitors....
Réponse de France Trampoline - July 13, 2014
Hello, we are happy to see that the products received suit you. The EKOMI comment allows you to evaluate all services. The site, the ordering process, the delivery, the phone contact if you had one, etc. Regarding shipping costs, we did not find competitors with shipping costs of less than 10€ for all ordered items. Using a national carrier that generally delivers in 48h/72h, this is a slightly higher cost than a parcel relay service indeed. The France Trampoline team.
5/5
September 4, 2014
The delivery was fast!!! After at least half a day of assembly!!! It is super well made, solid, safe, beautiful, and very large (3.90)!!! It's a pleasure for the whole family!!!
Réponse de France Trampoline - August 1, 2014
Thank you for your feedback, Catherine! The France Trampoline team.
4/5
September 4, 2014
Speed of delivery. Solid packaging. A bit complicated assembly of the trampoline needing tools but once assembled, a quality trampoline with a great safety net.
5/5
September 4, 2014
I am very happy with the ordered material, it is of quality and was delivered quickly and in excellent condition. It corresponds exactly to what I expected.
5/5
September 4, 2014
Very complete website that allowed me to make the right choice. We ordered the item before our holidays and expressed the wish to be delivered upon our return from holidays. The logistics were perfect. The product is great and my children use it every day since its acquisition. I believe that only winter days will prevent them from using the trampoline. Thank you.
Réponse de France Trampoline - June 15, 2014
Hello, thank you for your message and we always try to serve you as best as we can. The France Trampoline team.
5/5
September 4, 2014
Everything went perfectly.
4/5
September 4, 2014
Nothing to say, satisfied
5/5
September 4, 2014
Very good
5/5
September 4, 2014
Clear website, placing an order is very easy even for people who are not familiar with trampolines. Impeccable and fast delivery system, by appointment.
Réponse de France Trampoline - June 9, 2014
Jérôme, thank you for the time spent writing your comment. The France Trampoline team.
5/5
September 3, 2014
Delivery made on time, very well packaged.
5/5
September 3, 2014
Having had an issue with damaged net poles due to a strong gust of wind (storm), we ordered the damaged elements. Very responsive service and good advice. Order received by carrier the day after the order.
4/5
September 3, 2014
No issues with the trampoline. Good quality and easy to assemble. However, the delivery person was unpleasant with a backache that prevented him from delivering the boxes to the right place without help. (we have a slight rise between the gate and the house) Even after suggesting to separate the boxes and make several trips, he left the boxes at the gate. Very unpleasant person.
Réponse de France Trampoline - June 16, 2014
Hello, thank you for your review. We are glad to see that you are perfectly satisfied with the trampoline. We apologize for the issue with the delivery person. We have passed the information to our logistics so that this does not happen again. We remain at your disposal. The France Trampoline team.
5/5
September 3, 2014
Trampoline mat perfect, delivered quickly, very good service.
4/5
September 3, 2014
Trampoline of very good quality. Aesthetic. The attachments of the mat seem solid, to see in use. The only downside is regarding the attachments of the poles holding the net, which move a bit. Overall, a very good product for the whole family.
Réponse de France Trampoline - May 26, 2014
Hello, thank you for your thanks. The fixing brackets of the poles need to be tightened well. They should not move normally. The France Trampoline team.
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