Avis clients France Trampoline

4.7 /5
21486 avis clients
4/5
May 23, 2015
Quality materials delivered on time. But depalletized by the delivery person because there was no appropriate vehicle.
Réponse de France Trampoline - April 7, 2015
Hello, we sincerely thank you for your positive feedback on the Jump'Up 390 trampoline and we wish you hours of family fun thanks to this trampoline. Regarding the delivery, the delivery person indeed has a significant truck because he needs such a vehicle to transport his packages and also to handle them easily with appropriate tools. We remain at your disposal. The France Trampoline team.
5/5
May 23, 2015
The packages arrived in good condition and within the announced delivery time. The trampoline is of good quality and our children are delighted. Only small downside, the assembly time, we doubled the time indicated in the instructions!
4/5
May 22, 2015
Good contact, the quality is there. (even if a small plastic part broke quickly). The readability of the assembly instructions needs to be reviewed.
4/5
May 22, 2015
Quality product, sturdy and easy to assemble. Only a small issue rather related to packaging but which was easily resolved by the very efficient after-sales service.
3/5
May 22, 2015
Very good quality material, assembly instructions not clear at all, internet promotion that convinced us to buy, we clicked on it and in the end we couldn't benefit from the promotion because we had to enter a code in addition to the click... At the limit of commercial *** to my taste!!!
Réponse de France Trampoline - February 25, 2015
Hello, we thank you for the positive feedback on your JUMP'UP 430 trampoline. Regarding the promotion in effect this May 2015, we offer the trampofoot accessory free with the code TRAMPOFOOT5. This type of internet offer (which can be found on many sites) must be applied in the designated box in the cart as indicated during the promotion. Indeed, without this, the item is not added to your order and our preparation service, which automatically receives orders, does not prepare this accessory if you have not validated the code. In such cases, we always offer the trampofoot for free (45€) but since there is a second shipment to be made by a national carrier, the shipping costs are at your expense (12€). We remain at your disposal. The France Trampoline team.
4/5
May 20, 2015
Very good product
4/5
May 20, 2015
very good service, but the small scratch/velcro to cover the tubes was missing!!
5/5
May 20, 2015
Good serious performance
5/5
May 20, 2015
PERFECT
4/5
May 20, 2015
good service from a general point of view
5/5
May 19, 2015
Perfect! Fast delivery as planned. The Jump'Up 360 Trampoline Pack + Net + Ladder is of very good quality. Serious site to recommend.
5/5
May 19, 2015
fast shipping. Careful package, solid material, clear assembly instructions.
5/5
May 19, 2015
Quality in accordance with the description. Deadline respected. Perfect.
4/5
May 19, 2015
The service is very good but I have a downside for the product. The attachments under the net broke immediately!!
4/5
May 19, 2015
Only downside on the assembly instructions which are really not well done.
5/5
May 18, 2015
Very good quality trampoline. Solid support, elastic mat, very suitable quantity of springs, thick protective cushion around the springs, good finishes. Easy assembly. Too bad the protective cover is not part of the lot. If I have the opportunity to present your product I will not hesitate to direct a potential customer to you.
5/5
May 18, 2015
Quality trampoline, my 4 and 7 year old children are having a blast.
5/5
May 18, 2015
Good relationship with the transport provider. Very good (however, when sending the text for the appointment for delivery, it might be good to indicate that the order is for the trampoline because given all the frauds currently.... during the first text I thought it was ***.... because they only put 1 delivery number from their side which does not correspond to the one placed with you for the order and moreover the initials that the person puts I did not know that it was the carrier.). Otherwise very good service.
5/5
May 18, 2015
my order was taken into account immediately and processed very quickly, product of very good quality
5/5
May 18, 2015
Very good product. Easy assembly. Clear and precise information on the site.
4/5
May 18, 2015
Very professional approach, well-organized delivery and material seeming to be of good quality. Having chosen Quality, and accepting to pay the price, I am currently satisfied.
4/5
May 18, 2015
Quality material, good welcome on the phone. You need to read and follow the instructions carefully for assembly with 2 people.
5/5
May 18, 2015
Service carried out with great professionalism.
5/5
May 18, 2015
The trampoline mat is of good quality.
5/5
May 18, 2015
Nothing to complain about, neither about the merchandise nor about the delivery, we are happy with our purchase of the skirt for the trampoline as we were with the trampoline last year.
4/5
May 18, 2015
The material seems very robust, the assembly of the jumping mat is very simple, that of the net a little less. The delivery went well. The only downside, the trampoline creaks already after 4 days of use, ***
5/5
May 18, 2015
Well-presented product. Easy order on the site. Delivery on time. Very responsive after-sales service. Quality material.
4/5
May 18, 2015
I am satisfied with my order but disappointed with the carrier who never contacted me and came to the house without warning, fortunately I was home at the time of his visit.
4/5
May 18, 2015
Good but I still haven't managed to assemble it. The tubes are very difficult to fit into the brackets. The tool to spread and tighten the brackets is not effective due to its round clamp shape.
5/5
May 18, 2015
very serious site, good quality of material and impeccable after-sales service. frankly thank you.
5/5
May 17, 2015
perfect!
4/5
May 17, 2015
Good follow-up after purchase and a call from the carrier to schedule the delivery. Order processing was correct, a week of waiting. Which is very reasonable for a large package.
5/5
May 17, 2015
Very good.
5/5
May 17, 2015
very good product used by the whole family! the children enjoy it every day! order arrived on time and very friendly and efficient phone reception.
4/5
May 17, 2015
Fast delivery and the trampoline is great. Easy to assemble. It's perfect, our children love it.
5/5
May 17, 2015
warm welcome on the phone. Quick contact with an advisor, express delivery
5/5
May 17, 2015
Very good. Serious and reliable.
4/5
May 17, 2015
Completely satisfied
4/5
May 16, 2015
order ok but no email other than order in preparation, there was missing information regarding the delivery so the delay was longer than expected
5/5
May 16, 2015
Fast service and very quick shipping
5/5
May 16, 2015
Trampoline delivered very quickly. The trampoline purchased (a booster) is of excellent quality with impeccable quality to date. Our 3 daughters are having a great time. Thank you
4/5
May 16, 2015
package arrived complete, undamaged and on time
5/5
May 16, 2015
The trampoline is quite easy to assemble. It seems to be of very good quality compared to those of our neighbors. Excellent bounce on the jumping mat. Velcro very practical inside for the children to easily close the opening.
4/5
May 15, 2015
Appolo sport 300 trampoline. Very good quality trampoline, integrates perfectly into the garden. Good practical dimensions for training and not too bulky. Nice effect and a delight for the children. Assembly was relatively easy. Only problems with the ladder and the trampofoot. Delivery on time with arrangements.
3/5
May 15, 2015
the products are good but the shipping costs are very very expensive
Réponse de France Trampoline - March 29, 2015
Hello, We have noted that you are satisfied with the caps for poles delivered recently and we thank you for your trust. Regarding the shipping costs, they were 14.40€ including VAT for a shipment from Bordeaux to your home within 2 days by carrier. We could ship by La Poste but the price would not be much more competitive either and the delivery time would not be as fast either. We remain at your disposal. The France Trampoline team.
4/5
May 15, 2015
Fast and correct delivery, quality product. Small issue with assembling the legs at first, otherwise OK, a bit expensive with no possibility of negotiation. One must not lose any screws as there are no extras.
5/5
May 15, 2015
Nothing to say about the entire service, order, delivery (3/4 days and call from the delivery person as requested), assembly (nothing complicated) and the product itself is great. Our little gymnast finally has a trampoline 𝑴𝑴.00 m allowing her to chain several movements in a row!
5/5
May 15, 2015
Perfect customer service!
4/5
May 15, 2015
a first phone contact led to a customized order, delivery time respected, delivery date agreed with the delivery person and respected by him. Simple, effective, in short: professional! The product meets our expectations. Only the manual could be updated with more detailed sketches and some photos.
5/5
May 14, 2015
Perfect service, everything is okay.
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