Avis clients France Trampoline

4.7 /5
21486 avis clients
3/5
July 18, 2015
5 stars for France trampoline and none for your service provider. Too bad this lowers my opinion of you. Your material is great and we know why we buy from you and not *** especially since the after-sales service and customer follow-up is good. Too bad to entrust your delivery service to such a poor 'service' provider.
Réponse de France Trampoline - June 11, 2015
Hello, we thank you for your comments on our quality spare parts. Having purchased spare parts, the delivery person does not call as it is a package under 25kg and it is not a leisure trampoline. If no one is present at the delivery, he leaves (as in your case) a notice so that you can have it come back another day during the week (at your convenience). We apologize for the inconvenience felt. We remain at your disposal. The France Trampoline team.
5/5
July 18, 2015
Excellent product. Excellent service. We hesitated for a long time before choosing the France Trampoline model given the higher price compared to other products. But no regrets!! The kids (we have 4, yes) are having a blast on this trampoline and impressing their friends. Solid, durable, comfortable, safe, pure happiness! Impeccable service with delivery in 48H to home by carrier. Highly recommend without reservations (PS: I have nothing to gain by saying these words...) It's just true ;-))
5/5
July 18, 2015
Very serious and professional French company! We are happy with our purchase: this trampoline is really solid and of very good quality!
4/5
July 18, 2015
Very satisfied
5/5
July 18, 2015
Very professional; as planned, they contacted me to confirm the size of the trampoline; fast shipping
5/5
July 18, 2015
Good quality material, much better than what you find in sports supermarkets. Friendly, competent, and efficient phone reception. Deliveries without issues.
4/5
July 18, 2015
the assembly of the trampoline structure is poorly explained... everything else is ok 2 hours of assembly!! the kids are thrilled! thank you!!
5/5
July 18, 2015
Very good and robust material, 3.66m trampoline purchased for my daughter in 2009. I just bought a net and a green cover. Fast delivery and very friendly customer service.
5/5
July 18, 2015
I easily found the parts I needed. Quick order and handled seriously.
5/5
July 18, 2015
Professional, quality products.
5/5
July 18, 2015
Very good service, very good quality tarp. Very fast delivery.
5/5
July 18, 2015
Trampoline delivered on time. It is of good quality. Well suited for the whole family.
4/5
July 18, 2015
very good quality price, service ok
5/5
July 18, 2015
Quality material, specific request for shipping timing respected
4/5
July 18, 2015
Very good commercial service. Very short delivery times respected! Material that seems solid. Assembly a bit long. The safety clips for each piece of the frame should have been present everywhere to secure the assembly. The springs are designed for assembly without disassembly. I had to create a tool for easy disassembly, otherwise it is too hard. Once assembled, beautiful quality and the product is very responsive. I am satisfied with the quality/price ratio.
5/5
July 18, 2015
fast delivery, jumping mat conforms even if it was not the France trampoline brand!! great order tracking, someone called me to ask if I was sure of the size as soon as I placed the order!! I recommend!!
5/5
July 18, 2015
Very good quality material, easy to assemble and making the children happy. Fast delivery and by appointment. No worries.
5/5
July 18, 2015
the site is very easy to use, the delivery times are very well respected, a very pleasant delivery as it was delivered where we wanted at home, the instructions could be clearer but once understood the assembly instructions are ultra-quick and what solidity. We took an oval one that perfectly meets our request hoping it lasts over time. site to recommend as we pay a certain price but the quality is there. Thanks to the team of 'France trampoline'.
5/5
July 18, 2015
I am delighted with this purchase, which started with good advice from your sales service, a very simple purchase, and a very efficient delivery. No worries with the installation either, and since then the children are thrilled. High-quality product.
5/5
July 18, 2015
I was very well advised, which allowed me to make the right choice
5/5
July 18, 2015
Fantastic material, easy-to-navigate site, and excellent customer service - we are kept informed from the moment the order is placed until delivery.
5/5
July 18, 2015
Super fast delivery. The kids and the older ones are having a blast!!
5/5
July 18, 2015
Good quality trampoline. Assembly is easy. Everything is very professional. I absolutely do not regret paying a little more than the trampolines you can find elsewhere. You can see that you are dealing with pros!
5/5
July 18, 2015
hello, the material itself is very good, the only downside is its assembly, especially the passage of the cord of the protective net, a real hassle, moreover it does not close when it is in place at the top of the poles, I am worried during winter storage, everything is going well for now, best regards.
5/5
July 18, 2015
all ok
4/5
July 18, 2015
Very complete website, information available and easy to find. Good advice. Good explanations. Good product description. Very good quality of the product and easy to assemble. However, at delivery, some parts were missing but customer service is very responsive and sent them to me quickly and free of charge.
4/5
July 17, 2015
Everything is in accordance with the promises
4/5
July 17, 2015
very responsive company
5/5
July 17, 2015
very good transaction
4/5
July 17, 2015
Very good quality of products, a bit expensive. A part of the order was missing, but after a phone contact, everything was sorted out.
5/5
July 17, 2015
Perfect provider, easily reachable and attentive.
5/5
July 17, 2015
Perfect material and advice
4/5
July 17, 2015
In accordance with the order. Delivery respected..
5/5
July 17, 2015
I am completely satisfied with my order, an advisor called me to ensure the correct size of the product. The delivery was quick and without issues.
4/5
July 17, 2015
Small issue on the site, regarding the choice of my replacement net, but a quick call to the technician and excellent advice.... Ps: too late for the referral I just had one bought for my brother....
4/5
July 17, 2015
Seller attentive, delivery within the deadlines, good quality material
5/5
July 17, 2015
everything perfect: the order, the delivery, assembly instructions, easy assembly. seems to be of very good quality I can't say more because not yet used
5/5
July 17, 2015
Super product
5/5
July 17, 2015
Delivery went well and on time. Solid trampoline that provides complete satisfaction.
4/5
July 17, 2015
Good service.
5/5
July 17, 2015
Excellent
5/5
July 17, 2015
Very good. Good quality product, assembly according to the instructions, fast delivery.
4/5
July 17, 2015
Very responsive Very good quality material at first glance (assembled 1 week ago)
5/5
July 17, 2015
The ordered products were exactly what we expected. Just, the delivery person did not contact us for the date and time of delivery (lucky, we were present)
5/5
July 17, 2015
I was absolutely delighted with your services and the little extra that makes the difference is your information and advice emails in case of strong winds or others.
4/5
July 17, 2015
Hello, Just a small remark about the delivery, the packages were delivered in a sad state. In doubt, I noted on the delivery slip 'subject to unpacking'. Because I thought that some material might have been damaged during transport. I even have photos to prove it. But fortunately nothing was damaged. Otherwise for everything else: the website, explanations on the site, the order, delivery times, quality of the material and ease of assembly, congratulations, I am very satisfied.
Réponse de France Trampoline - May 6, 2015
Hello Mr. Courteau, the Booster 430 trampoline is extremely solid and heavy due to the quality of the material. In 99.9999% of cases, it is the boxes that may arrive a bit damaged, but the material is never actually damaged. However, it is always advisable to mention reservations if needed with the delivery person. NB: the mention 'subject to unpacking' has no value if there was a problem. You need to mark precise and motivated reservations like 'box torn at the bottom' for example. The France Trampoline team.
5/5
July 17, 2015
VERY GOOD QUALITY CUSTOMER SERVICE
4/5
July 17, 2015
Carrier could not find the address hence a delivery in 6 days!!!!! Article conforms to our expectations.
5/5
July 17, 2015
Serious, fast, good product
5/5
July 17, 2015
Top-notch services, I absolutely do not regret buying from France Trampoline! High-end product, perfect delivery and ultra-efficient customer service! My children spend most of their time on the trampoline, they are thrilled and so am I!!!
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