Avis clients France Trampoline

4.7 /5
21776 avis clients
5/5
August 13, 2015
Very accessible and good advice
4/5
August 12, 2015
Very good product, my children are delighted!
4/5
August 12, 2015
The quality of the trampoline is up to the description provided by the site. The only criticism concerns the quality of the packaging during transport. Indeed, the package must be about 3 meters long and the pallet is only 1 meter. The result is that the package arrived torn and several pieces were missing to assemble the trampoline. Fortunately, the after-sales service was very responsive and within two days we received the missing pieces. I recommend both the site and the material, which is much more robust than the budget trampolines.
5/5
August 12, 2015
Fast delivery and good quality product. Very good
4/5
August 12, 2015
Very serious, very well explained for placing the order and delivered very quickly.
5/5
August 12, 2015
Excellent telephone reception. Efficiency in order taking and delivery. Perfect service.
5/5
August 12, 2015
Before ordering my trampoline, I spoke on the phone with a technician from France Trampoline who kindly answered my various questions and recommended a type of material suitable for my children's age. The delivery times were respected and the material arrived in excellent condition. Very good quality and sturdy material.
5/5
August 11, 2015
Information provided, deadlines respected, perfect delivery,
4/5
August 11, 2015
Delivery made quickly
4/5
August 11, 2015
The springs do not conform to the instructions: both ends are identical and very difficult to insert into the tube, you have to hit with a hammer which can only damage the surface treatment. It takes rather three strong adults than two to stretch the fabric. Apart from this important point, assembly is simple and the instructions are clear. Its longevity will allow us to judge the product.
5/5
August 11, 2015
Easy contacts
5/5
August 10, 2015
Very good product that perfectly meets our expectations. To see over time
5/5
August 10, 2015
Order received on time. Satisfied with the quality of the trampoline. Very responsive customer service. I recommend.
5/5
August 10, 2015
Deadlines respected for delivery. Good quality of the trampoline. Very responsive customer service by email and phone. To improve: assembly instructions. I recommend.
5/5
August 10, 2015
Ease of ordering, respect for deadlines and announced quality
5/5
August 10, 2015
Very good material
5/5
August 10, 2015
The sales and support service is excellent, the purchased product is also good, it matches what is advertised. However, the transport provider should be changed, as delivery times during office hours and a failed delivery are not ideal!
5/5
August 10, 2015
I am very satisfied with my trampoline, it is sturdy and of very good quality. I highly recommend it.
5/5
August 10, 2015
Delivery of items as expected, deadlines respected.
4/5
August 10, 2015
The children wanted this oval trampoline, I hesitated for a long time regarding the price. Finally, the whole family is delighted, my children aged 17, 14, and 11 are very satisfied, and I am too regarding the quality of the product. Best regards ***
4/5
August 9, 2015
As always, top material and quality.
4/5
August 9, 2015
VERY GOOD PHONE CONTACT TO CONFIRM REFERENCES.
4/5
August 9, 2015
Well secured closure
5/5
August 9, 2015
very good communication. fast deadlines perfect
5/5
August 8, 2015
Very good secure material, very short deadlines, a very good experience.
4/5
August 8, 2015
Speed of delivery. Spare parts always available.
5/5
August 8, 2015
A quality of service that we would always like to have: seriousness from the company to the exceptional quality of the trampoline, which has nothing to do with what can be found elsewhere. Since its arrival, our trampoline delights young and old!
4/5
August 8, 2015
Fast and scheduled delivery.
5/5
August 8, 2015
Well guided in my choice. Quality trampoline. Our children love to play on it.
4/5
August 8, 2015
Good quality trampoline, easy assembly and well explained. One remark: it's a pity to offer the ground anchoring kit when it is provided with the trampoline. One criticism: obligation to take a day off to receive delivery! The carrier delivers between 8 am and 6 pm, without being able to give a time slot, simply astonishing these days!!
5/5
August 8, 2015
Fast delivery, easy to install. Good product, the children have made it their favorite game.
4/5
August 8, 2015
Nothing to report. Everything was OK.
5/5
August 8, 2015
Very very happy with the service, super nice on the phone and the deadlines, thanks to your team.
5/5
August 7, 2015
Excellent quality trampolines (the booster). We had a small issue with our canvas due to a cigarette burn. We only repurchased the canvas for a very reasonable price. Each element can be purchased separately, which is very practical and less expensive. We have had our trampoline for 4 years, and it shows no defects. Another note, the price of our trampoline has not increased a cent in 4 years. Well done and thank you for your competence and seriousness.
5/5
August 7, 2015
I was contacted by phone to get all the necessary information for my order; it was a very professional approach with a charming interlocutor who was very helpful, a site to recommend and an ultra-fast delivery service, I am very satisfied.
5/5
August 7, 2015
Order taken care of quickly and package received quickly.
5/5
August 7, 2015
Nothing to say in all areas; order, payment, delivery, installation of the trampoline by myself. Trampoline already well amortized by our grandchildren.
5/5
August 7, 2015
My order and tracking were perfect.
5/5
August 6, 2015
Everything is perfect, customer service and delivery service.
3/5
August 6, 2015
The delivery was supposed to take place within 48 hours, and I received it 8 days later. Who is to blame?
Réponse de France Trampoline - May 15, 2015
Hello Sir, We have read your comment, but we do not understand it. We announce a preparation time of 24 hours and then delivery within 2 to 5 working days (excluding weekends and public holidays). You made the purchase of your Oxygen 360 trampoline on Tuesday 14/07/15. It was therefore prepared and handed over to the carrier on Wednesday 15/07/15 in the evening. After checking the delivery tracking, you were delivered on the Wednesday of the following week as announced. We remain at your disposal for any further information. The France Trampoline team.
5/5
August 6, 2015
Quality of the material, speed of delivery, no false notes. We are delighted, and the children are too. Well done.
5/5
August 6, 2015
Very good quality product, and very fast delivery.
5/5
August 6, 2015
Order for replacement parts. Completely satisfied.
4/5
August 6, 2015
Serious services, very useful advice from the sellers, easy assembly (except for the roof, which only has instructions in English), robust materials that give a sense of security.
4/5
August 5, 2015
very good
4/5
August 5, 2015
Good service
5/5
August 5, 2015
The quality of the product is very good! The speed of delivery is also! Very good purchase!
4/5
August 5, 2015
Fast delivery of a replacement canvas + springs. The only downside was that 3 springs were missing out of 20, but after reporting it by email, I quickly received the three missing ones. I replaced the canvas without difficulty; it matched exactly with the old one (same number of springs, same dimensions).
5/5
August 5, 2015
Very good product. Expensive, the material is of quality, the assembly of the whole is very easy even for one person alone and safety is guaranteed. The little ones evolve without problem on this trampoline, the double access door and the very fine mesh of the safety net are very reassuring. Finally, nothing to compare with other products. Only a small defect in the mesh of the safety net, but it should not affect the longevity of the material. And a hook for fixing the net that broke during assembly.
4/5
August 4, 2015
Very satisfied except maybe with the delivery person who has not much flexibility in delivery times and whose website bugs
Be called back by an advisor

Did you not find what you were looking for?

We will call you back at no charge and answer your questions.