Avis clients France Trampoline

4.7 /5
21776 avis clients
5/5
October 20, 2015
Package received 2 days after order; I received a call from an advisor who wanted to ensure that I had ordered the right product.
5/5
October 19, 2015
A customer service that calls to verify that the order meets the needs: hats off! Because I was not registered in the customer database.
5/5
October 19, 2015
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5/5
October 17, 2015
Very good quality trampoline, fast delivery. Very competent and responsive sales service by email.
5/5
October 16, 2015
As part of the purchase of a replacement jumping mat, we had a very attentive advisor on the phone. He took the time to understand our needs and confirmed the choice we made after visiting the website. Fast delivery and within the announced deadlines. (3 days if I remember correctly) Quality product perfectly meeting the need. Recommended supplier without reservation.
5/5
October 16, 2015
Impeccable dimensions. The fact of calling back after the order to ensure the dimensions is an excellent service.
5/5
October 16, 2015
Very close to users, France Trampoline is serious, fast, and offers quality services.
4/5
October 15, 2015
Product that meets our expectations but it's a shame we had to wait due to a stock shortage but overall very satisfied
5/5
October 14, 2015
very good product
5/5
October 14, 2015
Completely satisfied from the order to the first uses of the trampoline. Easy online order. Very fast and efficient delivery. Well-packaged product. Relatively simple assembly and no issues due to the quality of the material. Both young and old are delighted!
5/5
October 14, 2015
Fast delivery
5/5
October 14, 2015
Very good service, from preliminary information to delivery: I had an issue with the warranty canvas, and the customer service was impeccable, canvas replaced in less than 4 days
4/5
October 14, 2015
quick delivery, product conforms
5/5
October 14, 2015
TB: the operator checked my order and offered me a product suitable for my trampoline. Thank you again
4/5
October 14, 2015
ultra fast delivery (24h)
2/5
October 13, 2015
spare part received three months later and not complete, I am asked to wait two more months, no news, it's up to me to call, no commercial gesture
Réponse de France Trampoline - July 10, 2015
Hello Sir, We apologize for the inconvenience caused regarding your spare parts. We were waiting for a spare part to make a single shipment as you requested, but a second part was out of stock in the meantime. We were waiting for the out-of-stock part to send you your entire order as you requested. Apparently, this was no longer what you wanted a few weeks after your order, and we sincerely apologize for this problem. The France Trampoline team.
5/5
October 13, 2015
Nothing to report
3/5
October 13, 2015
The delivery person does not ask for an appointment before coming, and the site to change the delivery address is unbearable
Réponse de France Trampoline - August 1, 2015
Hello Sir, We have taken your comment regarding the delivery of a protective cover into account. We are sorry to see that the Kuehne Nagel carrier's site does not suit you. However, you could have sent us a quick email with your request, and we would have forwarded your address change in a few minutes. Moreover, we clearly indicate that currently, only deliveries for a trampoline are made by appointment. A delivery for an accessory or spare part is made without an appointment. It is necessary to provide an address where someone can receive a package all day: either a workplace or a family member. The France Trampoline team.
5/5
October 13, 2015
Everything is perfect, easy and quick delivery. Top notch. Congratulations
5/5
October 13, 2015
A quality trampoline. Relatively easy to assemble and sturdy. The children are super happy. Quick delivery. The only small downside: for delivery, you have to be available all day (they do not give a time of passage).
4/5
October 13, 2015
There was a small hiccup with the delivery, it seems to be a communication problem between France Trampoline and the carrier. Otherwise perfect.
5/5
October 12, 2015
Very good. Always nothing to complain about!
5/5
October 12, 2015
Perfect service
4/5
October 12, 2015
Very good service despite a rather "expensive" shipping cost and carriers not always very friendly!!!
5/5
October 12, 2015
Good order tracking, products conform to our expectations, satisfactory products
5/5
October 12, 2015
We were warned that a gust of wind could damage our trampoline. We did not follow this warning. The next day, the trampoline was overturned, with some damaged parts. The following day we received a 30% promotion from France Trampoline to buy parts... Bravo, well seen.
5/5
October 12, 2015
very good
5/5
October 12, 2015
very professional. Quality after-sales follow-up and great listening. I will come back!! (this is already a second purchase for these reasons!)
4/5
October 10, 2015
Excellent service!
5/5
October 10, 2015
Very quick and hassle-free fabric exchange. Very good quality
4/5
October 9, 2015
Very fast service, the trampoline seems to be of very good quality, to see in use. I was advised by a friend who owns the same trampoline. The children are delighted.
5/5
October 9, 2015
The trampoline we bought last year is still in perfect condition. We ordered an accessory that was delivered quickly. No problem.
5/5
October 9, 2015
Very good after-sales service. Thank you France trampoline
5/5
October 9, 2015
Excellent service from information, to order, to delivery and after-sales service. Excellent product quality and thanks to the details before delivery, no surprises when the package arrives. Quality to continue. Thank you France trampoline.
5/5
October 8, 2015
fast shipping, serious and responsive company. quality products that last a long time. follow the installation advice closely (certainly the most important)
5/5
October 8, 2015
Perfect as always. The new net model is more practical and shows the desire to improve the product. Buy French!
4/5
October 8, 2015
Short and respected deadlines, good overall quality to be evaluated over time.
5/5
October 8, 2015
Very good phone contact, quick delivery of my broken parts
5/5
October 8, 2015
Product completely in line with our expectations. Very fast and careful delivery
5/5
October 8, 2015
very good advice, speed of execution, seriousness,
5/5
October 8, 2015
Great service and great advice
5/5
October 8, 2015
Order sent quickly and compliant (hooks for protective net). The possibility of ordering all kinds of spare parts for their trampolines is a real plus not to be neglected compared to competitors.
5/5
October 8, 2015
Everything was great from your site to your delivery and the quality of the finished product
4/5
October 8, 2015
good delivery and good material
5/5
October 8, 2015
VERY SATISFIED WITH MY PURCHASE
4/5
October 7, 2015
Ordered and very fast delivery. Very nice trampoline. However, a small downside a hook to tighten the net broke on the first use.
5/5
October 7, 2015
Delivery in 3 days after placing the order so very fast. Excellent quality trampoline, I recommend.
4/5
October 7, 2015
TOP after-sales service
5/5
October 7, 2015
order online, fast delivery and product in accordance with the request
5/5
October 7, 2015
serious company responds immediately to customer expectations satisfactory product serious after-sales service
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