Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
October 2, 2015
Fast delivery.
5/5
October 2, 2015
advisors attentive and responsive
5/5
October 2, 2015
Excellent, aesthetically pleasing product, beautiful finishes, nothing to compare with the competition and of very good quality. No regrets, site to recommend...
4/5
October 1, 2015
happy with the service, the speed of deliveries
5/5
October 1, 2015
quality for the service very good
4/5
October 1, 2015
Happy with the product. I had not received the gift and it was sent to me. The children are delighted with their beautiful gift. I bought the winter cover so they can enjoy it longer.
5/5
October 1, 2015
Very good service
5/5
October 1, 2015
A very good and super easy purchase, excellent support before and during the order. Since I chose a large trampoline, the assembly was not as simple as expected: it's not difficult the way to do it, but in the assembly of the pipes, there was a hole for the screw that was not well aligned. But, in any case (which is more important), the trampoline is really sturdy and bounces fantastically!!!
3/5
October 1, 2015
I ordered a protective net online, it was sent to me along with the fixing bars which I had no need for!!
Réponse de France Trampoline - August 17, 2015
Hello Sir, We have noted your comment and we apologize for the inconvenience, but after checking, you ordered online the complete 4m60 PREMIUM protective net which includes, as indicated in the product sheet, the textile net, the posts, the attachments, the caps, and the fiberglass arcs. This item is found in the ACCESSORIES section of our website. If you wanted just the textile net, for example, you should have gone to the SPARE PARTS section and then to the NET PARTS tab where we offer either a net with strap or for fiberglass arc. If you wish and if the items are still new, you can return the unused parts to our warehouse. We remind you that we are available at 05 56 36 04 62 if you have a question about a product from Monday to Friday. We remain at your disposal for any further questions. The France Trampoline team.
5/5
October 1, 2015
Simple and effective service
5/5
September 30, 2015
Excellent welcome, professionalism and competence are the key words characterizing France Trampoline.
5/5
September 30, 2015
Nothing to report, very good quality cover
5/5
September 29, 2015
Excellent Thank you
4/5
September 29, 2015
No particular problems except the manual which lacks clarity and precision.
5/5
September 29, 2015
Good follow-up, it's important to have 'humans' in front of us on the internet.
5/5
September 28, 2015
Fast delivery. Simple site with a lot of information. Very quick email responses. The children are having a lot of fun.
5/5
September 28, 2015
very satisfied
5/5
September 28, 2015
Excellent product, complies with safety and quality, fast shipping, well packaged, perfect value for money.
4/5
September 28, 2015
Very good quality. Excellent design. Assembly instructions could be improved.
5/5
September 28, 2015
Great quality product with top-notch customer service, my little boy is having a blast safely.
5/5
September 27, 2015
Everything went well
4/5
September 27, 2015
A quality material that pleases the whole family! A bit worried because after a year, some parts were broken but the customer service replaced them at a low cost.
4/5
September 26, 2015
No problem
5/5
September 26, 2015
Order delivered very quickly, product completely meets my expectations, so perfect.
5/5
September 24, 2015
We were advised and we are very very satisfied with our purchase.... this high-quality trampoline brings joy to both kids and adults.... the customer service is worthy of the name: available, flexible, and very nice... really top.... highly recommend without any hesitation.... excellent quality-price ratio even if it seems expensive at first glance. Thank you, France trampoline!
4/5
September 24, 2015
Very good product: sturdy, safe, and very fun for children, however, the pallet arrived damaged with an open package: the carrier is not great and does not match the delivered material
5/5
September 24, 2015
Very good quality material and excellent customer service
4/5
September 23, 2015
The attachments of the trampo-foot are very fragile (plastic) and are already broken. The trampo-foot is not worth its price.
4/5
September 23, 2015
No issues with the order placed. Well-organized delivery. Assembly okay. I had questions and was able to easily reach someone from the company.
4/5
September 23, 2015
Good evaluation, followed work, good reception.
5/5
September 22, 2015
Excellent phone reception, straightforward and honest response, delivery on time, good quality trampoline, easy assembly. The only downside is that the green protective covers of the bars rise up and reveal the white padding, it's a shame there are no Velcros.
Réponse de France Trampoline - June 26, 2015
Hello, To avoid seeing the foam protections, you can install the pole fixing brackets of the net as high as possible, which will prevent the white foams from being visible. We remain at your disposal if you have any questions. The France Trampoline team.
5/5
September 22, 2015
Very satisfied with the services
5/5
September 22, 2015
Very good product
5/5
September 22, 2015
Easy assembly, good quality item. Fast delivery
5/5
September 22, 2015
Excellent quality material, sturdy. Perfect delivery. Appropriate advice. I recommend without hesitation
5/5
September 21, 2015
Excellent product and excellent service, very fast delivery
5/5
September 21, 2015
Quick turnaround. Helpful advice after delivery like strong wind alerts
5/5
September 20, 2015
We needed spare parts for the children's trampoline. The salesperson adjusted our order accordingly and allowed for pickup directly at the warehouse within 48 hours with payment by check. Efficient. Nothing to complain about!
5/5
September 19, 2015
Satisfied with the information provided by the salesperson, speed of responses and delivery. Delivery conforms to the order
5/5
September 19, 2015
No problem. Delivery even ahead of schedule. Product quite easy to assemble and of good quality
5/5
September 19, 2015
Good advice for an excellent quality trampoline.
3/5
September 19, 2015
Ordered material conforms and seems to be of good quality, fast delivery as expected. However, one piece was missing from the package, the return was quick within 8 days. On the other hand, I was debited twice for the same order, they should refund in a few days...? The site responds promptly in case of issues, that's the main thing, but it still makes a lot!
Réponse de France Trampoline - July 6, 2015
Hello, We were able to identify some inconsistencies in the processing of your order, such as this double debit which has been immediately resolved. We apologize again and remain available for any requests by email or phone. Thank you for your trust.
5/5
September 19, 2015
Very good service, customer service and services perfect
5/5
September 18, 2015
Very good advice over the phone, delivery on time. Excellent quality product. Measure the location well. We ordered a 3.60 it's huge for a little girl. Great when friends come over to the house
5/5
September 18, 2015
excellent advice over the phone, speed of ordering and delivery of spare parts.
5/5
September 18, 2015
Very good. Always efficient and good quality products
5/5
September 17, 2015
Fast delivery and in accordance with my request.
5/5
September 17, 2015
good advice
4/5
September 17, 2015
For now, nothing to complain about!
5/5
September 17, 2015
Good product
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