Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
15 août 2015
Quality trampoline. Effective responsiveness from the seller. Pleasant phone reception.
5/5
15 août 2015
Very happy with the jumping mat and its springs. Fast delivery. I am very satisfied.
5/5
15 août 2015
Material of very good quality! Meets our expectations perfectly. Very good phone advice.
4/5
14 août 2015
Good material corresponding to the description. Only the delivery person did not make an appointment for their first visit, hence a second visit by appointment this time 2 days later.
5/5
14 août 2015
The phone reception was friendly and competent. Delivery without problems. Delivered material is of quality.
5/5
14 août 2015
Fast delivery and very good quality trampoline. It did not budge during the last storm. And the children are having a blast. The closure is of good quality. Assembly took us 2 hours but was not complicated. The upper arch gives it good stability. In summary, a very very good product, a bit expensive but worth the cost.
5/5
14 août 2015
Perfect! Excellent material and very good contact by phone.
5/5
13 août 2015
Very good quality service, nothing to complain about
4/5
13 août 2015
Very good product, simple assembly.
5/5
13 août 2015
Very accessible and good advice
4/5
12 août 2015
Very good product, my children are delighted!
4/5
12 août 2015
The quality of the trampoline is up to the description provided by the site. The only criticism concerns the quality of the packaging during transport. Indeed, the package must be about 3 meters long and the pallet is only 1 meter. The result is that the package arrived torn and several pieces were missing to assemble the trampoline. Fortunately, the after-sales service was very responsive and within two days we received the missing pieces. I recommend both the site and the material, which is much more robust than the budget trampolines.
5/5
12 août 2015
Fast delivery and good quality product. Very good
4/5
12 août 2015
Very serious, very well explained for placing the order and delivered very quickly.
5/5
12 août 2015
Excellent telephone reception. Efficiency in order taking and delivery. Perfect service.
5/5
12 août 2015
Before ordering my trampoline, I spoke on the phone with a technician from France Trampoline who kindly answered my various questions and recommended a type of material suitable for my children's age. The delivery times were respected and the material arrived in excellent condition. Very good quality and sturdy material.
5/5
11 août 2015
Information provided, deadlines respected, perfect delivery,
4/5
11 août 2015
Delivery made quickly
4/5
11 août 2015
The springs do not conform to the instructions: both ends are identical and very difficult to insert into the tube, you have to hit with a hammer which can only damage the surface treatment. It takes rather three strong adults than two to stretch the fabric. Apart from this important point, assembly is simple and the instructions are clear. Its longevity will allow us to judge the product.
5/5
11 août 2015
Easy contacts
5/5
10 août 2015
Very good product that perfectly meets our expectations. To see over time
5/5
10 août 2015
Order received on time. Satisfied with the quality of the trampoline. Very responsive customer service. I recommend.
5/5
10 août 2015
Deadlines respected for delivery. Good quality of the trampoline. Very responsive customer service by email and phone. To improve: assembly instructions. I recommend.
5/5
10 août 2015
Ease of ordering, respect for deadlines and announced quality
5/5
10 août 2015
Very good material
5/5
10 août 2015
The sales and support service is excellent, the purchased product is also good, it matches what is advertised. However, the transport provider should be changed, as delivery times during office hours and a failed delivery are not ideal!
5/5
10 août 2015
I am very satisfied with my trampoline, it is sturdy and of very good quality. I highly recommend it.
5/5
10 août 2015
Delivery of items as expected, deadlines respected.
4/5
10 août 2015
The children wanted this oval trampoline, I hesitated for a long time regarding the price. Finally, the whole family is delighted, my children aged 17, 14, and 11 are very satisfied, and I am too regarding the quality of the product. Best regards ***
4/5
9 août 2015
As always, top material and quality.
4/5
9 août 2015
VERY GOOD PHONE CONTACT TO CONFIRM REFERENCES.
4/5
9 août 2015
Well secured closure
5/5
9 août 2015
very good communication. fast deadlines perfect
5/5
8 août 2015
Very good secure material, very short deadlines, a very good experience.
4/5
8 août 2015
Speed of delivery. Spare parts always available.
5/5
8 août 2015
A quality of service that we would always like to have: seriousness from the company to the exceptional quality of the trampoline, which has nothing to do with what can be found elsewhere. Since its arrival, our trampoline delights young and old!
4/5
8 août 2015
Fast and scheduled delivery.
5/5
8 août 2015
Well guided in my choice. Quality trampoline. Our children love to play on it.
4/5
8 août 2015
Good quality trampoline, easy assembly and well explained. One remark: it's a pity to offer the ground anchoring kit when it is provided with the trampoline. One criticism: obligation to take a day off to receive delivery! The carrier delivers between 8 am and 6 pm, without being able to give a time slot, simply astonishing these days!!
5/5
8 août 2015
Fast delivery, easy to install. Good product, the children have made it their favorite game.
4/5
8 août 2015
Nothing to report. Everything was OK.
5/5
8 août 2015
Very very happy with the service, super nice on the phone and the deadlines, thanks to your team.
5/5
7 août 2015
Excellent quality trampolines (the booster). We had a small issue with our canvas due to a cigarette burn. We only repurchased the canvas for a very reasonable price. Each element can be purchased separately, which is very practical and less expensive. We have had our trampoline for 4 years, and it shows no defects. Another note, the price of our trampoline has not increased a cent in 4 years. Well done and thank you for your competence and seriousness.
5/5
7 août 2015
I was contacted by phone to get all the necessary information for my order; it was a very professional approach with a charming interlocutor who was very helpful, a site to recommend and an ultra-fast delivery service, I am very satisfied.
5/5
7 août 2015
Order taken care of quickly and package received quickly.
5/5
7 août 2015
Nothing to say in all areas; order, payment, delivery, installation of the trampoline by myself. Trampoline already well amortized by our grandchildren.
5/5
7 août 2015
My order and tracking were perfect.
5/5
6 août 2015
Everything is perfect, customer service and delivery service.
3/5
6 août 2015
The delivery was supposed to take place within 48 hours, and I received it 8 days later. Who is to blame?
Réponse de France Trampoline - 15 mai 2015
Hello Sir, We have read your comment, but we do not understand it. We announce a preparation time of 24 hours and then delivery within 2 to 5 working days (excluding weekends and public holidays). You made the purchase of your Oxygen 360 trampoline on Tuesday 14/07/15. It was therefore prepared and handed over to the carrier on Wednesday 15/07/15 in the evening. After checking the delivery tracking, you were delivered on the Wednesday of the following week as announced. We remain at your disposal for any further information. The France Trampoline team.
5/5
6 août 2015
Quality of the material, speed of delivery, no false notes. We are delighted, and the children are too. Well done.
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