Avis clients France Trampoline

4.7 /5
21776 avis clients
4/5
June 7, 2016
fast. solid. we will see the wear over time.
5/5
June 6, 2016
The delivery was fast and in accordance with the expected deadline. The product is compliant and of good quality.
4/5
June 6, 2016
Very good quality compliant with the description. The only downside is the purchase price, but it is a good investment in my opinion and it's ***!
4/5
June 6, 2016
Appointment scheduling + delivery OK.
5/5
June 6, 2016
We made a request to buy a fiber arc to hold the net. We had a delivery error "wrong diameter", we called immediately and they delivered another surround very quickly. Just a big thank you for their responsiveness and kindness.
4/5
June 6, 2016
Spare parts easy to find and fast shipping. I am generally satisfied.
4/5
June 6, 2016
Very good
5/5
June 6, 2016
Perfect delivery, on the scheduled date and time slot. Completely satisfied with the product and the delivery.
5/5
June 5, 2016
Very good service delivered on time
4/5
June 5, 2016
Delivery within the deadlines. Assembly is simple and takes place within the indicated time. Very good jumping quality.
5/5
June 5, 2016
Good quality material and respect for deadlines. I recommend this site and its products.
5/5
June 5, 2016
Perfect and of good quality
5/5
June 5, 2016
Everything was perfect
5/5
June 5, 2016
Very good as always. At first, one thinks that 15€ for delivery is expensive, but afterwards, the service is there. Impeccable delivery with a text message for choosing delivery times and even the possibility of changing the address (neighbor). Perfect and compliant material. Best regards.
3/5
June 4, 2016
There was an error in the delivered products. I had to call customer service and there the 'small' problem was well managed.
Réponse de France Trampoline - May 12, 2016
Hello, Thank you for your feedback and as you may have noticed, we are very responsive to customer service. We apologize for the inconvenience caused during the first delivery. We did everything possible to deliver the correct item as a replacement within a few hours. We remain at your disposal if needed. The France Trampoline team.
4/5
June 4, 2016
The delivery times were respected, but the boxes were damaged without the material being affected. For assembly, it is necessary to be two; otherwise, it’s a hassle, otherwise good material to recommend.
Réponse de France Trampoline - May 16, 2016
Hello, we do indeed recommend having 2 people to assemble the trampoline, as stated in the leisure trampoline assembly guide. Sometimes, skilled DIYers manage to assemble it alone, but it is easier with 2 people. The France Trampoline team.
4/5
June 3, 2016
Good service and fast delivery.
5/5
June 3, 2016
Impeccable service, customer care, speed, and quality
5/5
June 3, 2016
Excellent
5/5
June 3, 2016
Excellent service! Fast delivery as expected, very easy and quick assembly for an adult and an 11-year-old child, happy to help. I had to buy a soft material to place under the feet of the trampoline (as it was placed on a hard surface). Perhaps a recommendation on what to put and where to buy it would have helped me.
5/5
June 3, 2016
For several years, I have been ordering from France Trampoline. I have always been satisfied with the services, otherwise I would not order again. Thank you.
5/5
June 3, 2016
Very fast shipping. Easy and clear assembly despite a few small things to review.
5/5
June 3, 2016
Excellent, in every way.
5/5
June 3, 2016
Everything very well
5/5
June 3, 2016
Nothing to complain about. My little girl is very happy to be able to play with her friends on her trampoline for her birthday. All good, thank you.
5/5
June 3, 2016
Competent and respectful customer service. Upon delivery, the trampoline had been damaged (tear) during transport, a new trampoline was sent to me promptly. Good material, you can order without surprises from this company.
5/5
June 3, 2016
Delivery, packaging, and product quality impeccable and easy assembly
5/5
June 3, 2016
I have always found good and friendly reception when I called you = Thank you!
5/5
June 2, 2016
I was listened to, thank you.
4/5
June 2, 2016
good
5/5
June 2, 2016
Nothing to complain about. Material conforms to my order and in impeccable condition.
2/5
June 2, 2016
Big delivery problems. Delivery canceled 2 times in a row on the day of
Réponse de France Trampoline - May 16, 2016
Hello Madam, We were not informed of this delivery problem. We are requesting justification from the carrier so that this does not happen again. Indeed, once the delivery is fixed for a day and a 2-hour time slot, the DPD carrier now respects the delivery time. We are surprised by such an inconvenience and we remain at your disposal. The France Trampoline team.
4/5
June 2, 2016
Trampoline *** Assembly quite easy with 2 people. The children (and also the adults!) are starting to get their bearings. The product seems to be of good quality.
5/5
June 2, 2016
I am completely satisfied with both the ease of ordering and the delivery conditions and time.
5/5
June 2, 2016
very good product easy to assemble, we have a blast with the kids. Thank you trampoline France.
5/5
June 2, 2016
superb
4/5
June 2, 2016
I am delighted with the trampoline I purchased. However, I am not satisfied with the delivery method: the carrier did not deliver on the scheduled day and I had to insist at the second agreed appointment for the delivery to be made after 5 PM.
4/5
June 2, 2016
Very good product. It seems to be of good quality. We will see in use....
5/5
June 2, 2016
Fast and reliable
4/5
June 2, 2016
Only one small problem with the delivery where I had to call many times to be delivered on time. I had requested express delivery in 48 hours and if I hadn't called your services several times and called the delivery person, I would have been delivered 5 days later.
2/5
June 2, 2016
Delivery time not respected
Réponse de France Trampoline - May 11, 2016
Hello Madam, we have taken your comment into account and we apologize for the inconvenience caused. We have communicated your dissatisfaction to our logistics regarding the delivery time, which was 6 working days instead of the 5 working days announced. Please know that we are doing everything possible to meet our deadlines and that if needed, we are available from Monday to Friday at 05 56 36 04 62. We remain at your disposal. The France Trampoline team.
5/5
June 2, 2016
Very effective advice over the phone. Delivery within three days. Everything was perfect. Well done.
5/5
June 2, 2016
EXCELLENT. Very good quality trampoline, easy to assemble, identical to the ordered model, fast delivery.
5/5
June 2, 2016
Excellent products but it's a shame there is no assembly instructions for the trampoline surround!
5/5
June 2, 2016
Great, nothing to say.
4/5
June 2, 2016
Fast order and material meets my expectations (just a small tear on the tarp surrounding the springs, I hope it won't widen)
5/5
June 2, 2016
Very fast delivery. Product as good, if not better than the original... We will have to appreciate its durability over time!
3/5
June 2, 2016
Damaged packaging because the package was on a very small pallet. Assembly instructions are not detailed enough in my opinion. The material is of good quality.
Réponse de France Trampoline - May 9, 2016
Hello Sir, Thank you for your trust and we are delighted to see that the trampoline, once assembled, fully satisfies you. We will contact you directly to gather your feedback on the areas for improvement regarding the assembly instructions. Additionally, you mentioned receiving the damaged package. We apologize for this, but after verification, you did not leave any reservations on the delivery note. We advise you to specify this if necessary; otherwise, for the carrier, the package arrived in perfect condition and no claims are possible with them. We remain at your disposal. The France Trampoline team.
5/5
June 2, 2016
Delivery on time. Solid trampoline that should last over time. Jumping surface large enough for my two teenagers. Good purchase even if a bit expensive.
4/5
June 2, 2016
The only negative point, the shipping costs are too high.
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