Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
November 21, 2015
Very fast delivery. Very good product. Unfortunately, just 2 months after our purchase, we experienced a strong gust of wind that damaged part of the trampoline. After contacting customer service, there was excellent responsiveness, welcome, quote, and delivery of the parts to be changed. Thank you
5/5
November 20, 2015
Very efficient and professional
4/5
November 19, 2015
ras
5/5
November 19, 2015
serious seller. very good customer service. I recommend.
5/5
November 19, 2015
Protective cover material meets my expectations. Order facilitated by a functional website. Fast shipping.
4/5
November 18, 2015
fast
4/5
November 18, 2015
One package was missing during the first delivery but the responsiveness was perfect. Very satisfied.
4/5
November 18, 2015
delivery ok everything is fine.
5/5
November 17, 2015
Delighted, the product meets my expectations. For beginners, the bar is useful and reassuring. Just a note for transport, the product was not well protected but no worries as it was not damaged. Thank you
4/5
November 17, 2015
good quality of service
4/5
November 17, 2015
Great product, it's a shame it slides on the tiles but just putting pads solves it.
5/5
November 16, 2015
Top! Very happy with my order. Trampoline purchased to replace a competitor's trampoline that lasted barely a year... Here, the trampoline looks really solid, the metal is thicker, etc. Delivery is very fast: order placed on Monday, delivered on Friday. I recommend.
5/5
November 16, 2015
very professional, efficient for delivery, quick response to questions by email or phone, nothing to say
5/5
November 16, 2015
Very professional. Fast delivery; Response to emails and phone calls. Nothing to say.
5/5
November 14, 2015
FAST, ACCURATE, AND EFFICIENT SERVICE.
5/5
November 11, 2015
Very accommodating carrier.
5/5
November 11, 2015
Excellent service during a trampoline after-sales service, very good quality trampoline
5/5
November 10, 2015
good transaction, fast and careful
4/5
November 10, 2015
Nothing negative to say.
5/5
November 9, 2015
In our order, we were missing the balls from the 'scratch ball'... a simple call and we were delivered in 48 hours! Perfect service and always pleasant welcome.
5/5
November 9, 2015
Great equipment! The delivery person did not have all the information!
4/5
November 9, 2015
Trampoline protection cover delivered on time, product meets expectations and is of good quality
5/5
November 9, 2015
Very satisfied. Speed, efficiency, and after-sales advice when I requested information by email
4/5
November 8, 2015
Products conform to expectations and different materials (hope this lasts longer).
5/5
November 8, 2015
Everything is perfect as always, thank you very much.
5/5
November 7, 2015
perfect
5/5
November 7, 2015
Always professional, even for advice and spare parts. Our trampoline continues to age very well and the children always have fun on it.
5/5
November 6, 2015
Very serious company, more than satisfactory welcome, very good quality products with availability of spare parts in case of problems (after the storm). Delivery times respected with a phone call from the carrier to agree on the delivery date. I highly recommend France Trampoline.
5/5
November 6, 2015
excellent after-sales service
5/5
November 5, 2015
very good service and good product
5/5
November 4, 2015
I had a tight deadline for delivery. The phone follow-up was effective, and the carrier was very accommodating. Good advice for choosing the trampoline (I took the 3.90 m). The assembly is long, but the instructions are well done. And above all, the trampoline seems to be of excellent quality upon assembly, and the first uses by the children and their friends confirm it.
4/5
November 4, 2015
Good material, quick reception, price accordingly!
5/5
November 4, 2015
Very serious order tracking and fast delivery
4/5
November 4, 2015
products conform to the order. a bit long delays. Good bulk purchase as it is a bit expensive.
5/5
November 4, 2015
NO PROBLEM FAST DELIVERY
5/5
November 4, 2015
Excellent product. Fast delivery.
5/5
November 4, 2015
Very happy with the material, and the speed of placing the order and delivery. Four years ago, I talked to many friends about the trampoline and many of them bought one. And it was through word of mouth that we got to know France Trampoline. However, a small regret: the carrier did not call us before coming... and for the second delivery, no call either (even though I indicated it in the delivery request)... Unfortunately, we cannot be available for several days to wait for a delivery.
Réponse de France Trampoline - October 5, 2015
Hello, we have taken your comments into account for your accessory order. We remind you that the carrier does not call for the delivery of an accessory. This is mentioned several times throughout our website and also in the order confirmation emails. It is advisable to mention a delivery address where someone can be easily available, such as a workplace or a family member. The France Trampoline team.
5/5
November 4, 2015
Purchase trampoline then cover for the trampoline. Very satisfied with your products which are of very good quality.
4/5
November 3, 2015
Very good quality trampoline. The point of improvement, in my opinion, lies in the design of the cushion borders that cover the edge of the jumping mat: These borders bend under the cushion over time with jumps and no longer protect the feet from the springs.
Réponse de France Trampoline - August 30, 2015
Hello, we have taken your comment into account. We will contact you to obtain photos from you to better understand your request and check if your installation is done correctly. The France Trampoline team.
5/5
November 2, 2015
Top
4/5
November 2, 2015
Everything is fine except for the lack of clarity on the assembly instructions, particularly for the cover for Apollo 44. I broke a hook while trying to assemble it for the first time, so I was disappointed not to be able to enjoy this new material from the start. Maybe the customer service can replace the cover with this broken hook?
Réponse de France Trampoline - July 24, 2015
Hello, we thank you for your comment. We will contact you by phone to explain how to set up the protective cover on your rectangular trampoline. We will, of course, send you the necessary number of hooks to replace the broken ones. The France Trampoline team.
4/5
October 31, 2015
everything is fine .. except the roof does not fit
5/5
October 31, 2015
Nothing to report
5/5
October 29, 2015
Great customer service
4/5
October 29, 2015
I would have given 5 stars if there hadn't been a small problem with the delivery: the black loops of the net did not fit on the posts, they were too narrow; I later received some adapters to fit the net. Otherwise, the trampoline is great, very sturdy compared to what I can see with others. The service is impeccable. I always recommend it to others.
4/5
October 29, 2015
the attachment of the legs to the elastic mat support arch is strange. the 'T' does not completely hold the legs. that's just my opinion.
Réponse de France Trampoline - September 21, 2015
Hello, we will contact you by phone to check your installation. The France Trampoline team
5/5
October 28, 2015
Very satisfied. The sales service is available without any problems. The materials are of good quality, well finished, and the net is sturdy. I highly recommend this supplier. My son is very happy with his gift. Thank you, France trampoline team
5/5
October 28, 2015
Very good shopping experience for the accessories of my trampoline. Good advice before ordering, product as described and delivery time respected.
5/5
October 28, 2015
Perfect, nothing to complain about.
4/5
October 28, 2015
Fast and efficient
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