Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
11 septembre 2015
Fast delivery, excellent quality trampoline. I wanted to change the delivery address, I had to contact them, and they took care of everything, very good reception, really nothing to say.
4/5
11 septembre 2015
Nothing to complain about.
4/5
11 septembre 2015
The trampoline is very good, of very good quality. However, the trampoline was a bit damaged during transport: scratches and some damaged elastics, but everything works. Otherwise, the quality/price ratio of France trampoline is the best.
4/5
11 septembre 2015
I had problems putting on the pole protections and no information on the instructions about the direction!!
Réponse de France Trampoline - 23 juin 2015
Hello, we have taken your comment on this point into account. In all our manuals, there is indeed a diagram explaining how to install this part on page 48 of your manual. The France Trampoline team.
5/5
10 septembre 2015
excellent! quality product, delivery time respected
5/5
10 septembre 2015
On the site, detailed characteristics of the sold trampolines. The trampoline seems robust and well-designed with a very detailed assembly manual in French. I am very satisfied with my purchase.
4/5
10 septembre 2015
The whole family is satisfied. A satisfactory quality-price ratio. Impeccable delivery times.
5/5
9 septembre 2015
Ovalie 4.30. After reading articles, we chose quality materials. - Ultra-fast delivery to the designated location. - Impeccable and quality materials: sturdy tubes, very resistant safety net, 180mm bichromated springs. - Very responsive and quick customer service.
5/5
9 septembre 2015
Excellent product!
5/5
9 septembre 2015
Order and delivery fully met my expectations. The trampoline is clearly solid.
5/5
9 septembre 2015
Very satisfied
5/5
9 septembre 2015
The help on YouTube is very handy, it should be mentioned in the assembly instructions.
4/5
9 septembre 2015
Excellent packaging and delivery service. The only downside: the assembly instructions could be clearer and more precise.
4/5
8 septembre 2015
Easy order, ultra-fast shipping, accessories received exactly as I expected. But shipping costs are exorbitant 14€ for a package of about 1kg ... HOWEVER, it is indicated on the site that the delivery company will contact to set an appointment for receiving the package ... FALSE ... We found a delivery notice in the mailbox one evening and obtaining a new delivery is purely impossible! We had to make a 120 km round trip (Angers / Le Mans) to pick up the package! You would do well to use postal services they are more serious and cheaper!
5/5
8 septembre 2015
Excellent!
5/5
8 septembre 2015
Rectangular trampoline purchased this summer. Very practical for small gardens, less space wasted. Very good quality. Good phone reception. Delivery as per schedule and within the right timeframe
5/5
7 septembre 2015
Great
4/5
7 septembre 2015
delivery times and order content respected
4/5
5 septembre 2015
Quality
4/5
5 septembre 2015
Very good phone contact. Excellent follow-up of the delivery, very fast. Easy assembly (it's heavy and you need to take the time to look very carefully at the instructions) for such a large trampoline. The only downside is the plastic attachment hooks of the safety net: 5 broke on the first jump (there was only one person) and they were well attached as per the instructions. Metal attachments (like carabiners) might be better.
Réponse de France Trampoline - 21 juin 2015
Hello, Thank you for your constructive feedback, and your comments have been taken into account for consultation on a new type of net. However, the installation must be ensured by respecting a respectable level of tension on the elastic straps at the bottom. Replacement hooks have been sent to you, and we remain at your disposal for any assistance to prevent any similar issues.
4/5
5 septembre 2015
second trampoline purchased (as a gift for the family) - quality since ours has been holding up against the kids for several years ... Satisfied with the after-sales service although a bit slow.
5/5
4 septembre 2015
Very good product, secured, of very high quality. Fast delivery time. Responsive and very effective after-sales service.
5/5
4 septembre 2015
Nothing to report. Very good responsiveness. Everything is OK
4/5
4 septembre 2015
Very good trampoline, delivered on time and very easy to assemble.
5/5
3 septembre 2015
fast delivery. item conforms. Product quality undeniable (protection tarp)
5/5
3 septembre 2015
excellent
5/5
3 septembre 2015
Very competent and pleasant customer service to check that I chose the right model. Product of very good quality
4/5
3 septembre 2015
Material conforms to our expectations
4/5
2 septembre 2015
good value for money, seriousness and speed in ordering and delivery, quality and safety; and on top of that comfort and aesthetics!
5/5
2 septembre 2015
Very good product.
5/5
2 septembre 2015
Very good phone contact, everything was managed with a lot of rigor and professionalism. Excellent responsiveness. I highly recommend this company for both the quality of the material and the follow-up and availability of the staff.
5/5
2 septembre 2015
Incredible delivery times!
5/5
1 septembre 2015
quality of the material security good design useless ski
4/5
1 septembre 2015
Beware of the packaging, the pallet is too small to ensure safe delivery ... Phew! Nothing to report after opening the boxes
5/5
1 septembre 2015
the trampoline is fantastic! the 21cm springs provide exceptional bounce! Highly recommended
5/5
1 septembre 2015
Fairly fast delivery, trampoline of very good quality, in line with our expectations, friendly phone reception.
5/5
1 septembre 2015
Site up to my expectations and material at the same level. Explicit assembly instructions. Nothing to say.
5/5
1 septembre 2015
Very satisfied with everything (the welcome, the material, ...) except for your delivery person or carrier.
5/5
1 septembre 2015
We are delighted with our purchase: professional phone reception, fast delivery, quality trampoline.... everything was perfect for my daughter's 10th birthday. Thank you!
5/5
1 septembre 2015
Very satisfied both in terms of contact and quality
5/5
1 septembre 2015
Excellent material, excellent interlocutor, Nothing to complain about, just satisfied not to have bought a trampoline from a large national chain...
5/5
1 septembre 2015
When ordering, I made a mistake in the reference and by calling customer service my order was changed. Fast and careful delivery (order on Monday and delivery on Thursday). The quality is there, a bit long to assemble, but after that it's a delight. To recommend.
3/5
31 août 2015
We called a specialized company and chose an expensive trampoline to have quality and we were very disappointed. Especially regarding the frame: the holes for screwing are not aligned, we had to buy a drill to enlarge and align them. The holes are probably made before bending the tubes and not after as it should have been. We also had to buy a tap to redo a good part of the threads. In short, a lot of equipment to buy when the manual indicates that no other tool is necessary. Instead of a few hours, assembling the frame alone took an entire afternoon (about 7 to 8 hours). For a specialized company and for the price, the quality is not up to par!
Réponse de France Trampoline - 4 juin 2015
Sir, Our phone conversation today highlighted a defect in the trampoline frame, which was resolved by your care, without involving our services. We emphasize the full availability of our customer service, which is an integral part of our company, and which remains at your disposal by phone or by email. We will remain available to our customer for any additional requests.
4/5
31 août 2015
Good service: material delivered in good condition within the deadlines communicated at the time of the order!
4/5
31 août 2015
FAST DELIVERY VERY GOOD MATERIAL MANUAL NOT DETAILED ENOUGH FOR SPRING ASSEMBLY
5/5
31 août 2015
Good communication on the phone, very friendly and efficient. Timely shipping, well-packaged parcel.
5/5
30 août 2015
Quality of service and guaranteed professionalism.
5/5
29 août 2015
Very good contact, fast delivery, quality material, absolute happiness for our two children aged 9 and 11
5/5
29 août 2015
Nothing to complain about, good service, fast, efficient
5/5
28 août 2015
Impeccable welcome. Very good quality product
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