Avis clients France Trampoline

4.7 /5
19606 avis clients
4/5
23 septembre 2015
No issues with the order placed. Well-organized delivery. Assembly okay. I had questions and was able to easily reach someone from the company.
4/5
23 septembre 2015
Good evaluation, followed work, good reception.
5/5
22 septembre 2015
Excellent phone reception, straightforward and honest response, delivery on time, good quality trampoline, easy assembly. The only downside is that the green protective covers of the bars rise up and reveal the white padding, it's a shame there are no Velcros.
Réponse de France Trampoline - 26 juin 2015
Hello, To avoid seeing the foam protections, you can install the pole fixing brackets of the net as high as possible, which will prevent the white foams from being visible. We remain at your disposal if you have any questions. The France Trampoline team.
5/5
22 septembre 2015
Very satisfied with the services
5/5
22 septembre 2015
Very good product
5/5
22 septembre 2015
Easy assembly, good quality item. Fast delivery
5/5
22 septembre 2015
Excellent quality material, sturdy. Perfect delivery. Appropriate advice. I recommend without hesitation
5/5
21 septembre 2015
Excellent product and excellent service, very fast delivery
5/5
21 septembre 2015
Quick turnaround. Helpful advice after delivery like strong wind alerts
5/5
20 septembre 2015
We needed spare parts for the children's trampoline. The salesperson adjusted our order accordingly and allowed for pickup directly at the warehouse within 48 hours with payment by check. Efficient. Nothing to complain about!
5/5
19 septembre 2015
Satisfied with the information provided by the salesperson, speed of responses and delivery. Delivery conforms to the order
5/5
19 septembre 2015
No problem. Delivery even ahead of schedule. Product quite easy to assemble and of good quality
5/5
19 septembre 2015
Good advice for an excellent quality trampoline.
3/5
19 septembre 2015
Ordered material conforms and seems to be of good quality, fast delivery as expected. However, one piece was missing from the package, the return was quick within 8 days. On the other hand, I was debited twice for the same order, they should refund in a few days...? The site responds promptly in case of issues, that's the main thing, but it still makes a lot!
Réponse de France Trampoline - 6 juillet 2015
Hello, We were able to identify some inconsistencies in the processing of your order, such as this double debit which has been immediately resolved. We apologize again and remain available for any requests by email or phone. Thank you for your trust.
5/5
19 septembre 2015
Very good service, customer service and services perfect
5/5
18 septembre 2015
Very good advice over the phone, delivery on time. Excellent quality product. Measure the location well. We ordered a 3.60 it's huge for a little girl. Great when friends come over to the house
5/5
18 septembre 2015
excellent advice over the phone, speed of ordering and delivery of spare parts.
5/5
18 septembre 2015
Very good. Always efficient and good quality products
5/5
17 septembre 2015
Fast delivery and in accordance with my request.
5/5
17 septembre 2015
good advice
4/5
17 septembre 2015
For now, nothing to complain about!
5/5
17 septembre 2015
Good product
4/5
16 septembre 2015
Good responsiveness to a size problem which happens to be the protective net. A second one was sent which unfortunately was also not the right one and I am still waiting for the correct net for a 4.90m.
5/5
16 septembre 2015
Professional quality products. Exemplary shipping and delivery times
4/5
16 septembre 2015
Everything went very well from the order to the delivery, including the information provided before the order. We will see over time the quality of the merchandise.
5/5
16 septembre 2015
Very well documented website, competent save, however delivery service could improve
5/5
16 septembre 2015
Excellent order preparation favorable to good assembly. Pleasant phone reception and good advice were provided to me
5/5
16 septembre 2015
nothing to report as there was no inconvenience
5/5
16 septembre 2015
The supplier called me before delivery to ensure that the dimensions were correct. Material perfectly compliant and fast delivery. Perfect.
5/5
16 septembre 2015
Very good product
5/5
15 septembre 2015
Shipping and delivery were perfect. The assembly manuals leave something to be desired for occasional DIYers, especially for the foot fixation (orientation of the ergo as once in place it is very difficult to correct).
5/5
15 septembre 2015
delivery on time, quality packaging, clear instructions, 2 good hours of assembly for two ... everything seems very sturdy and meets our expectations and those of the children. just a downside about the door net that does not close completely (a bit too tight?) and since we have many carts in the neighborhood I fear they might settle there for a nap. otherwise nothing to complain about
5/5
15 septembre 2015
Excellent quality material. Reasonable prices. Clear website. Very fast shipping. Nothing to complain about except keep it up!!! I have recommended your site to several people.
5/5
15 septembre 2015
Excellent
5/5
15 septembre 2015
Very good quality product, fast delivery, the assembly manual is a bit complicated, my children are delighted. It is the best game I could offer them.
4/5
15 septembre 2015
Good quality product but logistics needs to be reviewed for delivery as the company does not provide a time slot, we cannot block a day for delivery
Réponse de France Trampoline - 10 juin 2015
Hello, As indicated in our T&Cs, Delivery tab, trampoline deliveries are subject to an appointment that must be made directly with the carrier. The delivery method is standard and offers delivery on weekdays, with a wide time slot (9am-3pm). However, we remain available to our customers to best supervise the rounds of the transport company.
5/5
15 septembre 2015
Fast delivery and very good quality trampoline. I recommend this site
5/5
15 septembre 2015
Clear explanations over the phone, and very fast delivery, a flawless experience
5/5
15 septembre 2015
Quality services both for the choice, delivery, and the received material. A site I would recommend.
5/5
15 septembre 2015
Item found quickly on the website and order placed by phone with an available contact who allowed me to acquire this trampoline very quickly.
5/5
15 septembre 2015
Good quality trampoline and good availability of sellers for our questions.
5/5
14 septembre 2015
Quality of the material and delivery time. Ease of assembly.
5/5
14 septembre 2015
Quality trampoline, fast delivery. Very satisfied.
4/5
14 septembre 2015
super quality trampoline! we are delighted, as it is made in France, and the quality is really there, the finishes are really top-notch. I do not give 5 stars because the assembly instructions are not the easiest, I had to look for a tutorial on the internet. but very well done, as France trampoline provides it!
Réponse de France Trampoline - 10 juin 2015
Hello, the assembly manual mixing diagrams and text has been detailed as best as possible, but we can understand that it still proves a bit complicated to understand. We renew our full availability by phone to all our customers for assistance, and also emphasize that assembly videos are also available on our YouTube channels.
4/5
14 septembre 2015
nothing to report
5/5
13 septembre 2015
Very good service. The call before shipping to confirm the order was greatly appreciated.
5/5
13 septembre 2015
Delivery as expected, on time. No problems.
5/5
12 septembre 2015
Impeccable service
5/5
11 septembre 2015
Speed in shipping. Quality material. I trust it for my children.
4/5
11 septembre 2015
Nothing to report. Product arrived in good condition.
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