Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
26 juillet 2020
Perfect
5/5
26 juillet 2020
Compliant with the order.
5/5
26 juillet 2020
Always as good. Advice for the purchase. Informed of the delay. Respect for the delivery time impeccable.
5/5
26 juillet 2020
Product delivered on time. In every way compliant with the order. It's perfect. Thank you.
5/5
26 juillet 2020
Very good quality.
5/5
26 juillet 2020
Hello, apart from the delays (COVID...) everything is perfect, very good quality, our teenagers are delighted.
5/5
25 juillet 2020
In accordance with what was said for delivery and payment methods, the trampoline is of very good quality. Very satisfied. I recommend this site.
5/5
24 juillet 2020
correct product, respect of commitments, our full satisfaction to recommend
4/5
24 juillet 2020
The manual is not clear enough, fortunately, videos are posted on the internet.
5/5
23 juillet 2020
very good and attentive
4/5
23 juillet 2020
Very good quality
1/5
23 juillet 2020
Delay due to coronavirus: ok. Shipment announced but never confirmed.... Announcement of the hypothetical loss of the package following our request long after the scheduled delivery date... Refund proposed and ultimately not made... Re-request from us for the refund... All this is a lot for us. At the same time, we received quantities of items ordered from other suppliers without any issues. All this seems not very professional to us.
Réponse de France Trampoline - 17 avril 2020
Hello, and first of all thank you for taking the time to leave us a comment. We are indeed sorry for the delivery circumstances of your order: delays in late restocking due to the health crisis, then unfortunately a lost package during delivery. These exceptional situations happen very rarely and we are sincerely sorry for the inconveniences you have suffered. According to our information, however, you were refunded on July 10th, can you confirm this? We remain at your disposal for any questions or additional information. The France Trampoline team
4/5
23 juillet 2020
Product perfect, compliant, fast shipping and well-packaged parcel.
4/5
23 juillet 2020
Good service, quick response from customer service. The assembly instructions are not very clear even though it is quite easy to assemble, but small post scripts on assembly tips would be appreciated. Ex: the direction to thread the net with the rods..etc but the trampoline is of very good quality and for the whole family! The kids aged 17, 5, and 12 are making big jumps!!
5/5
23 juillet 2020
It was very good
4/5
22 juillet 2020
The model provided is not identical to the original, but fits perfectly.
5/5
22 juillet 2020
Super quality trampoline. The kids are thrilled and enjoying it to the fullest. Thanks again for sending the metal attachments to replace the broken plastic ones. Very responsive customer service! I recommend trampoline France to those around me. Well done.
5/5
22 juillet 2020
Very good customer service. THANK YOU
4/5
22 juillet 2020
Delivery time too long
5/5
22 juillet 2020
An excellent welcome and thoughtful advice by phone. Scheduled delivery dates respected. Parts received conforming to the order.
5/5
22 juillet 2020
Excellent contact, top efficiency!
5/5
22 juillet 2020
No problem with the provider. Excellent quality product. Our grandchildren appreciate it a lot. Small downside, the person we spoke to on the phone for the delivery day was not very friendly. A smile can be heard over the phone.
4/5
21 juillet 2020
Fast delivery. Product as described
5/5
21 juillet 2020
Delivery to Belgium very serious and fast. Material seems to be of good quality.
5/5
21 juillet 2020
Very good product, delivery respected, we can only recommend this company
5/5
21 juillet 2020
My order arrived faster than expected, everything was there and in good condition. Nothing to say.
4/5
21 juillet 2020
Long time but due to COVID-19. The order was well respected. Trustworthy person, very good.
5/5
21 juillet 2020
Super quality, quick advice
4/5
21 juillet 2020
Good product overall...4 stars because one seam slightly off the fabric...Informed so that the quality is perfect...
5/5
20 juillet 2020
My 14-year-old son can perform his multiple acrobatics despite his small size. The mat is truly of professional quality. Nothing to compare with our first trampoline purchases.
5/5
20 juillet 2020
Rectangular sports trampoline purchased to replace a trampoline of another brand (circular) at the end of its life. Nothing to report for the delivery service. Careful packaging. Easy assembly. A product of very good quality (much better than the previous one) with good finishes. Very good jumping performance. Better than the previous one even though it is smaller. The teenage gymnasts are delighted. I recommend this product.
5/5
20 juillet 2020
Perfect...
5/5
20 juillet 2020
Ease of ordering, respect for deadlines.
5/5
20 juillet 2020
very good telephone reception, good advice and quality product
4/5
20 juillet 2020
I had to report a size error on the product. Then, product well received and installed. Now to test the durability of the seams of the jumping mat.
5/5
20 juillet 2020
Clear and precise site. What is good is that all the details were included (size, number of eyelets, length of springs).
5/5
20 juillet 2020
Very good.
5/5
19 juillet 2020
Ultra-fast delivery. Material conforms to my expectations. Thank you!
4/5
19 juillet 2020
Nothing to report.
5/5
19 juillet 2020
It was more than perfect! On the phone, a gentleman explained to me that the item I wanted was out of stock for the moment but in fact I received my package 3 or 4 days later!
5/5
19 juillet 2020
Product perfectly adapted to my request thanks to a well-written technical sheet. Fast delivery.
5/5
19 juillet 2020
Conforms to expectations. Works very well.
5/5
19 juillet 2020
Very good listening and responsive.
4/5
18 juillet 2020
Very fast and serious, I am delighted with this company and I recommend it.
5/5
18 juillet 2020
I recommend France trampoline, they are just great. Top-notch after-sales service.
5/5
17 juillet 2020
Top-notch both for product quality and after-sales service. I recommend it +++
5/5
16 juillet 2020
Order ok
4/5
15 juillet 2020
Overall good quality and good customer follow-up. However, the small plastic parts of the trampoline are fragile. I had a problem with a part of the ladder and now with the tensioners under the trampoline. It's a shame because we bought French to avoid this kind of inconvenience.
4/5
15 juillet 2020
A few small issues related to the carrier but quickly resolved thanks to a customer service that is easily reachable and responsive. Thank you.
4/5
15 juillet 2020
As I ordered without being at home, I relied on the information present on the site, however, the size of your springs has changed for the Ovalie and I ended up with springs that were too short... exchange made without any problem, long delays to my taste but for a health crisis period, probably normal.
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