Avis clients France Trampoline

4.7 /5
21486 avis clients
5/5
August 30, 2020
very good, nothing to complain about.
5/5
August 30, 2020
Top quality trampoline, nothing to do with a ***! A slight defect on the net, one email and 2 days later I had a new one.
5/5
August 29, 2020
Very good
5/5
August 29, 2020
very good material
3/5
August 28, 2020
Late delivery in advance and delayed without warning, new information received only after complaint
Réponse de France Trampoline - May 20, 2020
Hello, Thank you for your comment! Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences caused and remain at your disposal at contact@france-trampoline.com for any further questions or comments. The France Trampoline team
5/5
August 28, 2020
Very good site, delivery within the deadlines, the product is great
5/5
August 28, 2020
Delivery within the deadlines. Product conforms to the order
1/5
August 27, 2020
We regret that after a few weeks of use there is a tear in the spring protection. We request a replacement of this part
Réponse de France Trampoline - July 18, 2020
Hello, Thank you for your comment. We are sorry to hear that you encountered a problem with your protective cushion. In order for us to open a warranty file and send you a new cushion, could you please send us some photos of the tear to contact@france-trampoline.com? In the meantime, we remain at your disposal. The France Trampoline team
4/5
August 27, 2020
One remark, I was given a delivery date and I was going on vacation in the 3 days that followed... the order therefore did not arrive on time. I could have organized myself differently if I had known. Otherwise, response to the email was quick. Very good overall
5/5
August 27, 2020
Serious company, easy site and good order tracking
5/5
August 27, 2020
I purchased an Octopulse 430 Trampoline. It has been a month since I installed it. It is incredibly robust. The finish is impeccable. The height of the jumps is significantly higher than the models I had already tried. This is a product I highly recommend. Thank you France Trampoline
5/5
August 27, 2020
Bravo for the follow-up of the parts, I was able to repair my trampoline
5/5
August 26, 2020
From advice to ordering to delivery, we are fully satisfied with our purchase and the different contacts. We warmly recommend this company.
4/5
August 26, 2020
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5/5
August 26, 2020
Hello Excellent
5/5
August 26, 2020
Very good contact by email, quick and reassuring. The zipper of the net is a bit fragile
4/5
August 26, 2020
Overall good. Delivery times too long.
5/5
August 26, 2020
On the site, you can find detailed information about the different models as well as several practical tips for choosing the model, assembly, and maintenance. Serious and complete
4/5
August 26, 2020
Product conforms to the original
4/5
August 26, 2020
Very good product. Easy assembly. My 12-year-old son almost assembled it by himself.
5/5
August 26, 2020
Very serious, trampoline of very good quality
5/5
August 25, 2020
Fast and efficient thank you
4/5
August 25, 2020
Good quality.
5/5
August 25, 2020
Fast delivery, great product!
5/5
August 25, 2020
Perfect.
5/5
August 25, 2020
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3/5
August 25, 2020
Item ordered during the lockdown with a delay of one month before the announced reception (no issues) however the delay was extended by an additional month and a half, we can understand given the health crisis but a commercial gesture would have been appreciated
Réponse de France Trampoline - July 17, 2020
Hello, Thank you for your comment! Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences caused and remain at your disposal at contact@france-trampoline.com for any further questions or comments. The France Trampoline team
4/5
August 25, 2020
Services nothing to complain about, top delivery, order a bit long but arrived on time.
5/5
August 24, 2020
Just bravo for your professionalism and especially the quality of your products. Trampoline received within the expected deadlines at the time of order, even slightly earlier.
5/5
August 24, 2020
Very good.
1/5
August 24, 2020
Not satisfied.
Réponse de France Trampoline - April 19, 2020
Hello, Thank you for taking the time to leave us a comment. In order for us to improve, would you be kind enough to explain in more detail the reasons for your dissatisfaction? We are at your disposal at contact@france-trampoline.com. Best regards, The France Trampoline team.
5/5
August 24, 2020
Good advice and availability both at the time of ordering and during follow-up.
5/5
August 24, 2020
Very good.
5/5
August 24, 2020
Excellent, the support helped me well in choosing the spare part model. It's nice to have a real customer service. Trampoline purchased from them 10 years ago, it still delights the children.
4/5
August 24, 2020
Very good advice provided by email to guide the purchase in the most pragmatic way possible.
5/5
August 24, 2020
Quality product very easy to assemble even for a DIY novice!
4/5
August 24, 2020
Correct and quality product, but the spring braking system is undersized for this 45 m zip line. You indicate that the max slope is 8% (the elevation is therefore 3.60 m) and that the max weight is 110 kg. The energy that the spring must be able to withstand should be: 110 X 9.81 X 3.60 = 3885 joules. However, the spring is completely compressed at 700 joules, which is very insufficient.
4/5
August 23, 2020
Satisfied.
4/5
August 23, 2020
Product compliant but very complicated attachments to install.
5/5
August 23, 2020
Very satisfied.
5/5
August 23, 2020
Quality product, deadlines respected.
5/5
August 23, 2020
The product meets my expectations and I have no regrets about paying more than the trampolines on the market.
5/5
August 23, 2020
Good performance.
4/5
August 23, 2020
Good service.
4/5
August 23, 2020
Quality material very appreciated by the many users!
5/5
August 22, 2020
Very good product, delivery time a bit long.
5/5
August 22, 2020
In line with expectations. Delivered before the initially scheduled date.
4/5
August 21, 2020
Very appreciated and efficient telephone service; perfect order tracking. The only downside was the very mediocre service from Mondial Relay; I strongly suggest changing delivery providers.
5/5
August 21, 2020
The product reflects the company and its staff...excellent
5/5
August 21, 2020
Parts ordered, after being well guided on the site, on a model that is not very new, well received. Perfect. The only downside, my account had been deleted and yet I continued to receive ads/promos.
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