Avis clients France Trampoline

4.7 /5
22129 avis clients
4/5
March 2, 2021
Compliant
5/5
March 2, 2021
Dedicated team, great trampoline, top delivery!
4/5
March 1, 2021
The material presented on the site corresponds in quality and performance, good tracking of the order and shipments, good responsiveness to questions.
5/5
March 1, 2021
All good.
5/5
March 1, 2021
Quality material delivered within the expected timeframe. Quality customer service that was able to respond to my various requests and processed the refund of an item ordered in duplicate due to my mistake. I highly recommend France Trampoline.
5/5
March 1, 2021
Helpful and professional.
5/5
March 1, 2021
Nothing to report for the provider.
4/5
March 1, 2021
The package arrived very damaged; The assembly instructions could highlight details that could facilitate assembly. Good product.
5/5
March 1, 2021
Top-notch!
5/5
March 1, 2021
Trampoline suitable for us and family use. The only complaint I can make is that the assembly instructions lack details. Otherwise, the trampoline is great!
5/5
March 1, 2021
very good
4/5
March 1, 2021
The quality of the delivery was good but the delays were way too long and no compensation or commercial gesture was made. I think it would be wise for you to consider this.
5/5
March 1, 2021
Order and delivery time compliant.
5/5
March 1, 2021
Very good quality material.
4/5
March 1, 2021
Nothing to report
5/5
February 28, 2021
Very good product (Oval trampoline 360) delivered on time. Assembled alone. Expect 4 hours of assembly.
3/5
February 28, 2021
Good product but delivery wait time too long.
Réponse de France Trampoline - December 3, 2020
Hello and thank you for your feedback. We apologize for the delivery delay of your order, which was indicated on the product sheet at the time of your purchase. Initial delivery was scheduled for early January, which was postponed by 15 days. We kept you informed of the delay. We are currently experiencing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment are not fulfilling their delivery promise. Once again, we apologize. Best regards, the France Trampoline team.
5/5
February 28, 2021
Perfect
5/5
February 28, 2021
Beautiful quality, and good service, we are happy!
4/5
February 28, 2021
Very good brand, product quality and after-sales service. However, I had some difficulty adjusting the sizes when purchasing my accessories.
5/5
February 28, 2021
Very good!!
5/5
February 28, 2021
Top-notch after-sales service! Package sent with seriousness.
4/5
February 28, 2021
Nothing to report
1/5
February 28, 2021
Order took too long due to product shortage, no one keeps you informed of the delivery time. Low quality product torn during installation at almost *** euros, not great.
Réponse de France Trampoline - December 9, 2020
Hello and thank you for your feedback. We apologize for the delivery delay of your order. We informed you of the delivery delay by email at the beginning of January. We are currently experiencing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment are not fulfilling their delivery promise. Regarding the tear in the cover, we invite you to send us photos of your damaged product by email to: contact@france-trampoline.com. Best regards, the France Trampoline team.
5/5
February 27, 2021
Everything was perfect!
5/5
February 27, 2021
Very serious site a good warning for our girls.
4/5
February 27, 2021
The product generally meets my expectations but: The assembly is complicated with a poorly written and insufficient assembly manual. One of the elements (the outer protection around a trampoline) cannot be assembled (the distance between the Velcro does not match that of the trampoline).
5/5
February 27, 2021
Delivery on time, very good quality material, easier assembly with two people.
5/5
February 27, 2021
Good quality trampoline. Delivery times respected. One item was out of stock at the time of my order, I was notified and received regular emails to inform me of its shipment. However, get your muscles ready to assemble the trampoline cover!
5/5
February 27, 2021
Very good communication with the customer. Very correct.
4/5
February 27, 2021
Products OK, fast delivery. I had left a message at the time of my order, I never got a response, too bad! Important to be able to respond to a customer request in my opinion..
5/5
February 27, 2021
Very satisfied after 6 months of use.
5/5
February 27, 2021
Very good, delivery on time. Customer service easy to reach and competent.
5/5
February 25, 2021
I have already filled out this form reception, exchanges, listening, order, delivery and after-sales service top. only downside but independent of FT due to Covid delay to receive it because made in China and also the difficulty of assembly in winter on a Christmas day in the cold with a notice a bit too brief so think about the videos on YouTube
5/5
February 25, 2021
EXCELLENT PRODUCT
5/5
February 25, 2021
Very good quality product, although a bit difficult to assemble
4/5
February 25, 2021
***
5/5
February 24, 2021
Very good quality product (Apollo Sport 500). Very good order follow-up (product delivered in 2 parts) both by the France Trampoline site and the provider for delivery.
5/5
February 24, 2021
everything was perfect
5/5
February 23, 2021
Nothing to say.
5/5
February 23, 2021
Delivery on time and trampoline of super quality! The kids and the adults love it!
5/5
February 23, 2021
Perfect nothing to say
5/5
February 23, 2021
Very good provider
2/5
February 22, 2021
Hello In 2015 I placed an order, everything went well In January 2021 I reordered. I had a problem with a part that does not fit (the Velcro does not match) I reported it but they did not want to send me the defective part. They told me it was JUST aesthetic. Today I paid for a trampoline whose aesthetics do not match what I ordered.
5/5
February 21, 2021
Very good nothing to report
4/5
February 21, 2021
Competent and responsive customer service.
5/5
February 21, 2021
Quality material. Top
4/5
February 21, 2021
Very satisfied with the quantity of the Apollo 500 trampoline just a pity that no ladder is provided.
5/5
February 16, 2021
Good team, professionalism and listening from *** the salesperson, available, charming with extreme kindness, good advice, impeccable delivery and delivery, very good product follow-up of superior quality Trampoline Apollo sport super, a real pleasure after-sales service nothing to say everything is and has been perfect, I recommend with my eyes closed ... just for the assembly remember to watch YOU TUBE beforehand because the instructions are a bit simple but we managed with patience ... the result is worth it
5/5
February 15, 2021
Very satisfied with our purchase. Trampoline of very good quality
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