Avis clients France Trampoline

4.7 /5
21486 avis clients
4/5
July 21, 2020
Fast delivery. Product as described
5/5
July 21, 2020
Delivery to Belgium very serious and fast. Material seems to be of good quality.
5/5
July 21, 2020
Very good product, delivery respected, we can only recommend this company
5/5
July 21, 2020
My order arrived faster than expected, everything was there and in good condition. Nothing to say.
4/5
July 21, 2020
Long time but due to COVID-19. The order was well respected. Trustworthy person, very good.
5/5
July 21, 2020
Super quality, quick advice
4/5
July 21, 2020
Good product overall...4 stars because one seam slightly off the fabric...Informed so that the quality is perfect...
5/5
July 20, 2020
My 14-year-old son can perform his multiple acrobatics despite his small size. The mat is truly of professional quality. Nothing to compare with our first trampoline purchases.
5/5
July 20, 2020
Rectangular sports trampoline purchased to replace a trampoline of another brand (circular) at the end of its life. Nothing to report for the delivery service. Careful packaging. Easy assembly. A product of very good quality (much better than the previous one) with good finishes. Very good jumping performance. Better than the previous one even though it is smaller. The teenage gymnasts are delighted. I recommend this product.
5/5
July 20, 2020
Perfect...
5/5
July 20, 2020
Ease of ordering, respect for deadlines.
5/5
July 20, 2020
very good telephone reception, good advice and quality product
4/5
July 20, 2020
I had to report a size error on the product. Then, product well received and installed. Now to test the durability of the seams of the jumping mat.
5/5
July 20, 2020
Clear and precise site. What is good is that all the details were included (size, number of eyelets, length of springs).
5/5
July 20, 2020
Very good.
5/5
July 19, 2020
Ultra-fast delivery. Material conforms to my expectations. Thank you!
4/5
July 19, 2020
Nothing to report.
5/5
July 19, 2020
It was more than perfect! On the phone, a gentleman explained to me that the item I wanted was out of stock for the moment but in fact I received my package 3 or 4 days later!
5/5
July 19, 2020
Product perfectly adapted to my request thanks to a well-written technical sheet. Fast delivery.
5/5
July 19, 2020
Conforms to expectations. Works very well.
5/5
July 19, 2020
Very good listening and responsive.
4/5
July 18, 2020
Very fast and serious, I am delighted with this company and I recommend it.
5/5
July 18, 2020
I recommend France trampoline, they are just great. Top-notch after-sales service.
5/5
July 17, 2020
Top-notch both for product quality and after-sales service. I recommend it +++
5/5
July 16, 2020
Order ok
4/5
July 15, 2020
Overall good quality and good customer follow-up. However, the small plastic parts of the trampoline are fragile. I had a problem with a part of the ladder and now with the tensioners under the trampoline. It's a shame because we bought French to avoid this kind of inconvenience.
4/5
July 15, 2020
A few small issues related to the carrier but quickly resolved thanks to a customer service that is easily reachable and responsive. Thank you.
4/5
July 15, 2020
As I ordered without being at home, I relied on the information present on the site, however, the size of your springs has changed for the Ovalie and I ended up with springs that were too short... exchange made without any problem, long delays to my taste but for a health crisis period, probably normal.
3/5
July 15, 2020
Delivery time too long.
Réponse de France Trampoline - May 13, 2020
Hello, and thank you for taking the time to leave us a comment. We are sincerely sorry for the delivery delays observed since the beginning of the health crisis: both impacted by delayed restocking, teams operating with reduced staff, and overwhelmed logistics, we have indeed experienced unusually long delivery delays that do not reflect the quality of service we are used to providing. We apologize for these inconveniences and thank you for your trust. The France Trampoline team.
5/5
July 15, 2020
Goods conform to the order. Well guided during my order.
5/5
July 14, 2020
Quality products, competent staff
5/5
July 14, 2020
Very good at all levels
5/5
July 14, 2020
Great site with good quality products. I just bought some small accessories to restore my trampoline. They have a very good customer service as they offered me some products that I needed to replace. Highly recommended.
3/5
July 14, 2020
We went to your office for an order, a delay is expected due to lack of stock, we are waiting!
Réponse de France Trampoline - April 29, 2020
Hello, and thank you for taking the time to leave us a comment. We are sincerely sorry for the delivery delays observed since the beginning of the health crisis: both impacted by delayed restocking, teams operating with reduced staff, and overwhelmed logistics, we are indeed experiencing unusually large delivery delays, which do not reflect the quality of service we are used to providing. We apologize for these inconveniences and thank you for your trust. The France Trampoline team
5/5
July 14, 2020
Fast shipping and conforms to our expectations. Quality product.
4/5
July 14, 2020
delivery quite fast during the COVID period. Impossible to reach you by phone but that is normal given the period. This led to an error on my part regarding the order. Didn't have time to make a return because too many professional activities. Otherwise, the quality of the products is there.
5/5
July 13, 2020
Delivery always conforms, deadline respected, quality of products
4/5
July 13, 2020
Trustworthy site, serious, well-packaged and fast shipping
4/5
July 13, 2020
Good service satisfied, except regarding the delay (a bit long)
5/5
July 13, 2020
The products are of quality, and it's very convenient to be able to order parts individually.
2/5
July 13, 2020
No reading of the messages sent, so no response. On the phone, when they say they will call me back, it's not true.... even after several reminders.
Réponse de France Trampoline - April 25, 2020
Hello, and first of all thank you for taking the time to leave us a comment. We have indeed experienced significant delays in our restocking and deliveries due to the health crisis, which we had to handle with a reduced team for the same reasons. Our response speed to calls and emails received has indeed been a bit extended over the last few weeks, we apologize for that. We remain at your disposal for any further information. The France Trampoline team
5/5
July 13, 2020
Very good product
5/5
July 13, 2020
Purchase advice via email, fast order and delivery, quality product as usual.
4/5
July 13, 2020
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5/5
July 13, 2020
fast, efficient,
4/5
July 13, 2020
Product conforms; very good quality fiberglass. Only the delivery time was too long but it is true that the period was heavily disrupted
4/5
July 13, 2020
Trampoline net OK in all its forms but the time to receive it was endless surely due to COVID
4/5
July 13, 2020
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5/5
July 12, 2020
Very happy with the site. Our trampoline was ordered on this site a few years ago. We were satisfied. We recommended used parts that we easily found on the site. The delivery arrived within the indicated time.
5/5
July 12, 2020
Speed in processing the order and shipping
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