Avis clients France Trampoline

4.7 /5
21486 avis clients
5/5
July 5, 2020
Satisfied with the product, quick order, good follow-up, I recommend without worry, thank you.
5/5
July 5, 2020
Ok
5/5
July 4, 2020
Very good product I recommend.
5/5
July 4, 2020
Product conforms to expectations, perfect!
5/5
July 4, 2020
No problem, fast and efficient.
5/5
July 4, 2020
Top.
5/5
July 4, 2020
Fast and compliant delivery, beautiful quality product.
5/5
July 4, 2020
Very satisfied with the received material quality/price.
4/5
July 4, 2020
Respected the deadlines.
5/5
July 4, 2020
Package delivered without problems and meets my expectations.
5/5
July 4, 2020
Fast delivery, quality material that gives full satisfaction in use. My grandchildren are delighted and so are we. I have already made recommendations to my friends who bought from you. Thank you.
4/5
July 3, 2020
The product is very well thought out. But the attachments are a bit long to put on and take off when a storm or strong wind approaches. We finally attached it only with the Velcro which is easier and quicker to remove!! My daughter won't enjoy it for long because she almost touches the middle bar.
4/5
July 3, 2020
The net does not go all the way around at the base while at the top at the stakes everything corresponds, unfortunately I cannot close the zipper all the way down.
5/5
July 3, 2020
Quality product. Fast delivery.
5/5
July 3, 2020
We are very satisfied.
5/5
July 2, 2020
Impeccable.
5/5
July 2, 2020
I was very satisfied with my order. I quickly found the trampoline cover I needed. It's a quality product. I was able to contact the seller during the lockdown. Thank you!
5/5
July 2, 2020
Very good serious.
4/5
July 2, 2020
Satisfied with the order, although the trampoline is of another brand I was able to adapt the net.
5/5
July 2, 2020
Top
5/5
July 2, 2020
Zip line meets expectations.
5/5
July 2, 2020
Perfect and fast order and delivery.
5/5
July 2, 2020
Satisfied with my purchase.
5/5
July 1, 2020
Very comprehensive and efficient customer service. Very pleasant staff. Quality material... Nothing to complain about.
5/5
July 1, 2020
Good product.
2/5
July 1, 2020
Order placed during the lockdown so a delivery delay was expected, 6 weeks after the order we were delivered. We would have appreciated having some information during this period, I even sent an email that went unanswered.
Réponse de France Trampoline - April 23, 2020
Hello, thank you for your feedback which we take note of. Indeed, we regret not being able to inform each of our customers individually during this particular period of lockdown and then deconfinement that we have just gone through. Our resources themselves were limited during this period, making it impossible for us to inform each customer on a case-by-case basis about the expected delivery delays on orders. We apologize for this lack of information, but we are pleased to know that you received your package. We wish you very good times on your trampoline! The France Trampoline team.
5/5
July 1, 2020
Good quality and product received quickly.
5/5
July 1, 2020
Excellent trampoline and perfect delivery
5/5
July 1, 2020
Quality product! Arrived within reasonable time during confinement. They respond to every message I left them during the day!! Very happy to have ordered from them!! I highly recommend!! Thanks again to France trampoline!!
5/5
July 1, 2020
Installation a bit difficult at the tensioners but excellent result and great purchase.
4/5
June 30, 2020
The product is compliant and of quality.. However, the delivery did not go as planned... no contact from the delivery person to define the delivery day.. being a merchant I had to call customer service twice to be sure about delivery details.. which is not very serious either but I had to organize myself on the spot... too bad
4/5
June 30, 2020
Delivery too long
5/5
June 29, 2020
Good phone listening that allowed me to find the part easily
5/5
June 29, 2020
High quality trampoline, received on time, nothing to do with those found in supermarkets like Decathlon. Not very easy to assemble but once installed everything is perfect.. I highly recommend France Trampoline.
4/5
June 29, 2020
Very happy with the trampoline, however the anchoring kit is of mediocre quality, especially the straps, one broke while tightening it by hand, I dare not imagine the day when the wind blows at over 100 km/h
3/5
June 29, 2020
We have had our trampoline for 10 years, we have bought several nets but the last one was not of the same quality as the previous ones, the attachments keep coming off, let's not talk about the edge of the trampoline. The first time we change it in 10 years which is quite good except that this one will not last 10 years for sure.... lower quality, we are disappointed with the accessories we have to repurchase, trampoline at this price...
Réponse de France Trampoline - May 4, 2020
Hello, thank you for your comment which surprises us, as our customers are usually very satisfied with the quality of our products. We understand that you encountered difficulties in fixing the attachments at the bottom of the net that allow it to be secured to the trampoline frame: could you send us a photo of your installation so that we can ensure that there was no problem during assembly, or that you did not receive defective parts? Furthermore, regarding your protective cushion, the materials have evolved in recent years, the impression during installation may be different from your original cushion, however, we assure you that this new cushion will provide you with the same level of safety as the old one! Do not hesitate to contact us for any questions. The France Trampoline team
5/5
June 29, 2020
Very good
5/5
June 29, 2020
Very good quality
5/5
June 29, 2020
Perfect
1/5
June 28, 2020
My trampoline has still not been delivered after 2 months of ordering. The first appointment with the delivery person was not honored by the delivery people, the second appointment was the same. After 3 calls, I learned that the trampoline was broken during the second appointment. No clear information to date on the expected new delivery date.
Réponse de France Trampoline - May 11, 2020
Hello, First of all, thank you for taking the time to leave us a comment. Indeed, after checking, your package was damaged during delivery by the carrier. The pallet had to be returned to our warehouse so that we could verify it before proceeding with its reshipment. Unfortunately, these procedures take time and we are sorry for this additional wait to receive your order, a wait independent of our will and which we sincerely regret. Please know that we are doing our best to get your package to you as quickly as possible. We will get back to you very soon to inform you of a new possible delivery date and we renew our apologies for these inconveniences. The France Trampoline team
5/5
June 28, 2020
Very good
5/5
June 28, 2020
Very difficult assembly, the instructions could be clearer
5/5
June 28, 2020
Part not available on the day of the order but deadline respected
5/5
June 28, 2020
Very good. Product corresponds to the order. Thank you
5/5
June 28, 2020
Very good site
5/5
June 28, 2020
Very good quality trampoline. Excellent customer service as one package arrived open during delivery, several parts were missing and they were quickly resent. Thank you
4/5
June 28, 2020
Very responsive and professional.
5/5
June 28, 2020
Good quality, easy assembly, just need to have several people to properly tension the cable
4/5
June 28, 2020
It's a shame that we have to wait two months to receive a product!!!
5/5
June 27, 2020
Very good product! My kids are fans!! Delivery time a bit long, but due to increased orders.. very good advice over the phone! Highly recommend! Plus, very good quality, nothing to compare with public trampolines!!
Be called back by an advisor

Did you not find what you were looking for?

We will call you back at no charge and answer your questions.