Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
31 mai 2020
Very responsive, product conforms to the description
5/5
31 mai 2020
Very good
5/5
31 mai 2020
Very good. Delivered very quickly
5/5
31 mai 2020
Very good
5/5
31 mai 2020
Compliant with the description and received quickly
5/5
31 mai 2020
Very happy with the quality of the product and the transport
5/5
31 mai 2020
this kit is very complete, easy to install! simply perfect.
4/5
31 mai 2020
Good product and serious.
5/5
31 mai 2020
Excellent service and follow-up during a complex COVID-19 period. Kudos for your professionalism that allowed our daughter to enjoy her confinement.
5/5
31 mai 2020
very good product
5/5
31 mai 2020
Very good service and excellent advice
4/5
31 mai 2020
Quick and precise response to my email
4/5
30 mai 2020
Order: perfect Delivery: average. They used a carrier with limited availability and solutions for the delivery truck. Very friendly delivery person and in the end everything went well. Product quality: Very satisfied, a small defect after a few months, but the customer service is very efficient.
5/5
30 mai 2020
Hello, Second order placed with France Trampoline, the first for a large trampoline several years ago and I take this opportunity to say that I am very satisfied. Second order for carabiners and once again satisfied.
5/5
30 mai 2020
Order compliant, fast delivery, very good product. Thank you.
5/5
30 mai 2020
Everything went perfectly
5/5
30 mai 2020
Exactly what I wanted!
5/5
30 mai 2020
Very good quality, solid and reliable
5/5
30 mai 2020
Speed of shipping and quality of material
5/5
30 mai 2020
Great
5/5
30 mai 2020
Very professional, happy with my purchase
5/5
30 mai 2020
Perfect! Fast order and delivery.
5/5
30 mai 2020
Quality product, very fast delivery despite COVID-19
5/5
29 mai 2020
Very good
5/5
28 mai 2020
Very good site: trampoline of very good quality. Customer service very available. Delivered quickly despite the confinement.
5/5
28 mai 2020
Delivery on time, very good quality material, I recommend
4/5
28 mai 2020
Order compliant. Good product and fast delivery
4/5
28 mai 2020
Meets expectations in every way.
2/5
28 mai 2020
Almost 2 months to get springs seems a bit long to me (not helped by Chronopost, 11 days to deliver.....) I can understand regarding COVID-19 but I think you should also be more vigilant about managing your stock.
Réponse de France Trampoline - 15 avril 2020
Hello, and first of all thank you for taking the time to leave us a comment. Indeed, as you pointed out, the recent events related to COVID-19 have greatly impacted our restocking, order preparation, and delivery schedules, due to reduced staff and absences for childcare. However, the situation has now returned to normal and we ask you to accept our apologies for these indeed abnormally long delays. The France Trampoline team
4/5
28 mai 2020
Very long delivery times...
5/5
28 mai 2020
Order received very, very quickly, well packaged. The product is perfect and brings joy to the children.
5/5
28 mai 2020
A quick reception of the order despite the confinement measures. Perfect communication to explain the delay. In the end, the delivery was made before the scheduled date.
4/5
28 mai 2020
Consistent quality, for consumables, pay attention to the measurements that have evolved since the launch of the products (our trampoline must be about fifteen years old)
5/5
28 mai 2020
Everything is perfect, thank you again!
5/5
27 mai 2020
Perfect. Product conforms and fast delivery.
5/5
27 mai 2020
We are delighted with our purchase during the confinement period: fast delivery and good explanation for assembly. The oval model is ideal for our small garden! A big thank you to France Trampoline!
5/5
27 mai 2020
Always perfect.
5/5
27 mai 2020
Great site. They contact you by email to make sure of your order to send the right product, and that's great!!!
5/5
27 mai 2020
Simply perfect! Very professional.
4/5
27 mai 2020
Fast delivery. Product meets my needs.
3/5
27 mai 2020
An order placed before confinement with a very long delivery time, over 6 weeks... The delivery arrives and there is an error on the order.... Had to wait an extra week...
Réponse de France Trampoline - 23 mars 2020
Hello, and first of all thank you for taking the time to leave us a comment. Indeed, as you pointed out, the recent events related to Covid-19 have greatly impacted our restocking, order preparation, and delivery schedules due to reduced staff and absences for childcare. However, this does not justify the error that occurred on your order: even if the situation has now returned to normal, we ask you to accept our apologies for these indeed abnormally long delays but also particularly for the preparation error on your order. The France Trampoline team.
5/5
27 mai 2020
Very professional and friendly on the phone. The product is top-notch. Very satisfied to have my purchase from France trampoline.
5/5
27 mai 2020
Effective advice, fast delivery.
5/5
27 mai 2020
Impeccable!!
4/5
27 mai 2020
Very good.
5/5
26 mai 2020
We are extremely happy with the trampoline which is sturdy and of good quality. The only downside is the assembly: I indeed had to re-drill several holes (T-junctions) to allow the assembly of the trampoline.
5/5
26 mai 2020
Very good telephone reception and order received quickly despite the confinement circumstances.
5/5
26 mai 2020
Fast and careful delivery
5/5
26 mai 2020
Excellent product, delivery date respected. I recommend this company
5/5
26 mai 2020
Delivery on time by a professional carrier. Note that this delivery took place during the lockdown, which was all the more appreciated by the carrier!
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