Avis clients France Trampoline

4.7 /5
21486 avis clients
5/5
May 30, 2020
Quality product, very fast delivery despite COVID-19
5/5
May 29, 2020
Very good
5/5
May 28, 2020
Very good site: trampoline of very good quality. Customer service very available. Delivered quickly despite the confinement.
5/5
May 28, 2020
Delivery on time, very good quality material, I recommend
4/5
May 28, 2020
Order compliant. Good product and fast delivery
4/5
May 28, 2020
Meets expectations in every way.
2/5
May 28, 2020
Almost 2 months to get springs seems a bit long to me (not helped by Chronopost, 11 days to deliver.....) I can understand regarding COVID-19 but I think you should also be more vigilant about managing your stock.
Réponse de France Trampoline - April 15, 2020
Hello, and first of all thank you for taking the time to leave us a comment. Indeed, as you pointed out, the recent events related to COVID-19 have greatly impacted our restocking, order preparation, and delivery schedules, due to reduced staff and absences for childcare. However, the situation has now returned to normal and we ask you to accept our apologies for these indeed abnormally long delays. The France Trampoline team
4/5
May 28, 2020
Very long delivery times...
5/5
May 28, 2020
Order received very, very quickly, well packaged. The product is perfect and brings joy to the children.
5/5
May 28, 2020
A quick reception of the order despite the confinement measures. Perfect communication to explain the delay. In the end, the delivery was made before the scheduled date.
4/5
May 28, 2020
Consistent quality, for consumables, pay attention to the measurements that have evolved since the launch of the products (our trampoline must be about fifteen years old)
5/5
May 28, 2020
Everything is perfect, thank you again!
5/5
May 27, 2020
Perfect. Product conforms and fast delivery.
5/5
May 27, 2020
We are delighted with our purchase during the confinement period: fast delivery and good explanation for assembly. The oval model is ideal for our small garden! A big thank you to France Trampoline!
5/5
May 27, 2020
Always perfect.
5/5
May 27, 2020
Great site. They contact you by email to make sure of your order to send the right product, and that's great!!!
5/5
May 27, 2020
Simply perfect! Very professional.
4/5
May 27, 2020
Fast delivery. Product meets my needs.
3/5
May 27, 2020
An order placed before confinement with a very long delivery time, over 6 weeks... The delivery arrives and there is an error on the order.... Had to wait an extra week...
Réponse de France Trampoline - March 23, 2020
Hello, and first of all thank you for taking the time to leave us a comment. Indeed, as you pointed out, the recent events related to Covid-19 have greatly impacted our restocking, order preparation, and delivery schedules due to reduced staff and absences for childcare. However, this does not justify the error that occurred on your order: even if the situation has now returned to normal, we ask you to accept our apologies for these indeed abnormally long delays but also particularly for the preparation error on your order. The France Trampoline team.
5/5
May 27, 2020
Very professional and friendly on the phone. The product is top-notch. Very satisfied to have my purchase from France trampoline.
5/5
May 27, 2020
Effective advice, fast delivery.
5/5
May 27, 2020
Impeccable!!
4/5
May 27, 2020
Very good.
5/5
May 26, 2020
We are extremely happy with the trampoline which is sturdy and of good quality. The only downside is the assembly: I indeed had to re-drill several holes (T-junctions) to allow the assembly of the trampoline.
5/5
May 26, 2020
Very good telephone reception and order received quickly despite the confinement circumstances.
5/5
May 26, 2020
Fast and careful delivery
5/5
May 26, 2020
Excellent product, delivery date respected. I recommend this company
5/5
May 26, 2020
Delivery on time by a professional carrier. Note that this delivery took place during the lockdown, which was all the more appreciated by the carrier!
4/5
May 26, 2020
The net is too juicy, impossible to close.
5/5
May 26, 2020
Super oval trampoline and of very good quality. The jumping mat is great... My son is delighted!!
5/5
May 26, 2020
Excellent product, delivery times respected. I recommend.
5/5
May 26, 2020
Very good service, fast. Phone service very helpful.
4/5
May 26, 2020
Good product despite a quick issue with the jumping mat that was quickly replaced via customer service. To recommend.
5/5
May 26, 2020
Trampoline of excellent quality that delights the children, I recommend this product!!
5/5
May 26, 2020
Very clear and precise site. After my online order, a salesperson even contacted me by email to make sure I hadn't made a mistake on the sizes 👍🏻 And the item received was perfect. I highly recommend
5/5
May 26, 2020
Well guided to choose the appropriate model. Precise follow-up on delivery and upon arrival, the quality product expected. Serious site.
5/5
May 26, 2020
Excellent
5/5
May 26, 2020
Very good information before and after the sale with follow-up customer service after broken parts during assembly. Commercial services and customer service are top-notch.
5/5
May 26, 2020
Perfect advice, top purchase, I recommend.
5/5
May 26, 2020
Trampoline in accordance with the presentation seen on the internet and delivery within the announced deadlines.
4/5
May 26, 2020
Good
5/5
May 26, 2020
Product fully corresponds to the description.
5/5
May 25, 2020
Perfect, very good quality
5/5
May 25, 2020
Nothing to report. Perfect!!
5/5
May 25, 2020
Very serious. I received a call the day after my order to ensure that it was the correct reference before shipping to avoid unnecessary returns. Product of very good quality.
5/5
May 25, 2020
-
5/5
May 25, 2020
Super trampoline and super delivery service! Best regards. Mrs. Lahcen Kheïra.
5/5
May 25, 2020
No problem.
5/5
May 25, 2020
fast and reliable, good quality
5/5
May 25, 2020
Perfect
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