Avis clients France Trampoline

4.7 /5

22129 avis clients

Olivier P.

5/5

September 10, 2020

All good, no issues.

Cf W.

4/5

September 10, 2020

Fast delivery, easy order, product okay

Natacha P.

4/5

September 10, 2020

Product conforms to the description.

Karin C.

4/5

September 10, 2020

Good product but delivery time too long.

Maud S.

2/5

September 9, 2020

During the COVID crisis, I understand that the delays were extended; however, the payment was processed immediately, about two months before delivery. This business practice is ***

Réponse de France Trampoline - May 8, 2020

Hello, thank you for your comment. Indeed, during this crisis, we experienced supply delays and extended delivery times. We did our best to regularly update these delays on our site. We sincerely apologize for the inconveniences caused. Best regards, the France Trampoline team.

Mathieu L.

5/5

September 9, 2020

Fast delivery and quality zip line, no issues.

Philippe M.

4/5

September 9, 2020

well packaged, no parts missing. But delivery time was very long (over 2 months). However, I knew this, you told me, so it's fine for me.

Patricia B.

4/5

September 9, 2020

satisfied

Didier G.

5/5

September 9, 2020

Satisfactory item. To see if it lasts over time. Perfect delivery.

Cedric M.

4/5

September 9, 2020

Quality product. Too bad the delivery times are not respected, but especially that we are not kept informed of the extension of this delay.

Anne-marie D.

3/5

September 9, 2020

7 out of 10

Réponse de France Trampoline - July 31, 2020

Hello, thank you for this comment! Please feel free to give us more detailed feedback at contact@france-trampoline.com so we can achieve a 10/10 next time. The France Trampoline team.

Roxane B.

4/5

September 9, 2020

Very satisfied with the France trampoline service

Clement M.

4/5

September 9, 2020

Order placed very simply and very quickly, careful delivery and respected; however, I am a bit disappointed with a product that comes from *** (this was not mentioned anywhere) and which is not of top quality.

Florence M.

3/5

September 8, 2020

The products are of very good quality but on this last order, the delivery times were really long... and we had no commercial gesture. It's a shame

Réponse de France Trampoline - May 10, 2020

Hello and thank you for this feedback, Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences and thank you again for your trust. The France Trampoline team.

Anne Sophie S.

5/5

September 8, 2020

Very good follow-up of the order

Jocelyne N.

5/5

September 8, 2020

Very good quality of the zip line. The children and adults love it. The delivery was very fast and without problems.

Michel D.

5/5

September 8, 2020

very good

Darwin M.

5/5

September 8, 2020

Perfect, fast despite the confinement issues we all had.

Ludivine F.

4/5

September 8, 2020

Perfect except for longer than expected delays not specified on the order

Patrick G.

5/5

September 8, 2020

I recommend this site for purchasing a trampoline.

Marie-christine V.

5/5

September 8, 2020

The delivery was a bit long, probably due to COVID-19

Benoît M.

1/5

September 8, 2020

The delivery time was very bad and no gesture / apology from the team.

Réponse de France Trampoline - May 29, 2020

Hello and thanks for your feedback. Unfortunately, during this health crisis, we suffered from supplies delay, we would like to sincerely apologize that you had to also suffer from this. We did our best to inform customers about new delivery times as soon as possible. Again, sorry for the inconvenience. France Trampoline team.

Sandra B.

4/5

September 7, 2020

Excellent quality product. Robust appearance and very pleasant to use. Quite simple to assemble. Order delivered in 2 parts. Very long delivery time (3 weeks after the indicated deadline at the time of order knowing that the initial deadline was already 2 months due to COVID).

Frédéric B.

5/5

September 7, 2020

nothing to report

Michael B.

4/5

September 7, 2020

Good after-sales service

Patrick L.

5/5

September 7, 2020

Very fast delivery

Elisabeth E.

3/5

September 7, 2020

Very good quality trampoline but many back and forth to obtain a complete trampoline (error in the delivered parts, missing parts in the first delivery).

Réponse de France Trampoline - May 8, 2020

Hello, and thank you for your feedback. We are sincerely sorry about this experience which does not reflect the quality of service we are used to providing. Even though we have obviously taken these comments into account, we would like to extend our sincere apologies for these inconveniences, and thank you for your trust. The France Trampoline team

Claudine M.

3/5

September 7, 2020

delivery time of more than 3 months we were informed but 3 weeks more for delivery is exaggerated ("your package has left!!" and 3 weeks later still nothing)

Réponse de France Trampoline - June 15, 2020

Hello, We are surprised by your comment because after checking, and unless we are mistaken, your order placed on June 10 was indeed shipped on July 16, and delivered on Thursday, July 30. Could you please check again that the package has not been received by someone else (relative, neighbor...)? We remain at your disposal for the follow-up of your file. Best regards, the France Trampoline team

Franck L.

3/5

September 7, 2020

The product meets my needs, but the delivery time is really very long.

Réponse de France Trampoline - June 5, 2020

Hello, Thank you for your comment! Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconvenience caused and remain at your disposal at contact@france-trampoline.com for any further questions or comments. The France Trampoline team

Durant C.

5/5

September 7, 2020

listening service, quality product and responsive after-sales service.

Laëtitia D.

5/5

September 7, 2020

Fast order and delivery. Very good quality products

Olivier R.

1/5

September 7, 2020

I called twice to change the delivery date because I was not present that day, I was assured twice that I would be called back I am still waiting!

Réponse de France Trampoline - June 8, 2020

Hello, Thank you for your comment. Once your package has left our warehouse to be handed over to the carrier, we unfortunately no longer have control over the scheduled delivery date. The carrier should have called you to agree on a date with you, we invite you to contact them if you wish to change it. On our side, we remain at your disposal at contact@france-trampoline.com for any further questions. The France Trampoline team

Soline M.

5/5

September 7, 2020

Very good quality trampoline, easy to assemble. Delivery time a bit long but we knew this at the time of ordering, COVID probably didn't help...

Emilie G.

5/5

September 7, 2020

Fast and careful delivery

Pierre B.

5/5

September 7, 2020

Isabel R.

5/5

September 7, 2020

Very good quality. delivery ok

Bertrand P.

3/5

September 7, 2020

The delivery time was very significant and heavily impacted by the COVID-19 crisis. Nevertheless, the information about the delay given in this context was respected. The quality of the material is not evaluated since it has not yet been installed.

Réponse de France Trampoline - May 27, 2020

Hello, Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We sincerely apologize for this inconvenience. We have indeed done everything possible to quickly update these delays on our site and to respect them, thank you very much for pointing it out. Please feel free to adjust your rating or give us your feedback at contact@france-trampoline.com after testing the material. Thank you for your trust, the France Trampoline team.

Eric M.

5/5

September 7, 2020

Product meets my expectations

Julie F.

5/5

September 7, 2020

Durable jumping mat as well as the springs. Long delay due to Covid. Very good follow-up from France trampoline

Marjorie D.

5/5

September 7, 2020

the information service is of quality as well as the order tracking. Very satisfied and my children too

Alexandre J.

5/5

September 7, 2020

Great trampoline nothing to compare with those found in all sports stores. Excellent value for money

Gru P.

4/5

September 7, 2020

the complete trampoline net kit meets our expectations, easy to assemble following the advice of a technician from the company

Georges S.

4/5

September 7, 2020

friendly and competent

Valérie V.

5/5

September 7, 2020

Fast and impeccable after-sales service.

Jean Noel B.

5/5

September 7, 2020

Very good, with covid, extended deadlines and order received in several parts. We should just be informed during the order if the deadlines are extended Thank you in advance

Alexandre J.

4/5

September 7, 2020

very good quality and very serious (a bit long wait for restocking spare parts)

François-xavier G.

4/5

September 7, 2020

Serious

Katia B.

4/5

September 7, 2020

compliant with the request

François G.

5/5

September 7, 2020

Very good quality trampoline, and many details in the finish justify the higher price compared to those sold in the large sporting goods store that comes to mind first, the one with the blue and white logo. Order deadline (delivery in June 2020) respected despite the Covid crisis, and assembly (with two people) without particular difficulty contrary to what we have read in some reviews. In short, nothing to complain about regarding the supplier and the item.

Florence P.

4/5

September 7, 2020

Order for a mat because the other one did not last. Order placed quickly. Delivery too long