Avis clients France Trampoline

4.7 /5
19606 avis clients
2/5
28 avril 2020
Hello, To this day I still have not received the 4 stakes ordered. I sent you a message by email but have not yet received a response. I also contacted the company that delivered to me but... no stakes. Could you please search for the whereabouts of the stakes?
Réponse de France Trampoline - 1 avril 2020
Hello, According to our information, your order was delivered on Friday, April 10th. Do not hesitate to contact us by phone or email for more information. Best regards, The France Trampoline team
3/5
28 avril 2020
We received the order on April 8th, noticed a defect in the net and reported it by email that evening.......still no response!!!!!
Réponse de France Trampoline - 22 mars 2020
Hello, and thank you for taking the time to leave us a comment. We apologize for the delays in our response, due to a team operating with reduced staff since the beginning of the health confinement. We are doing everything we can to respond to you quickly, and we apologize for the inconvenience caused. Counting on your understanding, The France Trampoline team
3/5
28 avril 2020
I had difficulty getting information about the order... the shipment was very long without any information, to this day I still have not received all the ordered products, but I have been billed and charged
Réponse de France Trampoline - 23 mars 2020
Hello, We confirm that your order was shipped on April 7th and handed over to the DPD carrier for delivery. We are contacting them to get more information regarding your package. We remain at your disposal for any further information. The France Trampoline team
5/5
28 avril 2020
Very good feeling about the delivery, overall service,...
5/5
28 avril 2020
True professionals, attentive and responsive to all requests. Already a customer since 2014, they remain at the top.
5/5
28 avril 2020
Very good solid and durable product! Fast delivery very good!
4/5
28 avril 2020
Correct delivery and packaging. Quality product.
5/5
28 avril 2020
Very good telephone reception that quickly allowed me to resolve my problem.
5/5
28 avril 2020
Perfect. Good order tracking, top customer service.
4/5
28 avril 2020
Quick, friendly, and competent telephone reception.
4/5
27 avril 2020
Nothing to report
5/5
27 avril 2020
Delivery in accordance with my order. Perfect!
4/5
27 avril 2020
no problems with delivery nor apparently with the quality; assembly instructions were unclear, had to go online to find clear explanations, a waste of time....
5/5
27 avril 2020
Despite a complicated period (COVID-19) the delivery was fast
5/5
27 avril 2020
very good product. fast delivery
5/5
27 avril 2020
Efficient and fast, great service, you can order with your eyes closed!
5/5
27 avril 2020
Order of a new jumping mat received quite quickly given the confinement situation. Well done. Quality product. The old one was 6 years old. The trampoline itself has not aged.
5/5
27 avril 2020
Professional, nothing to say. Fast and efficient. Thank you
5/5
27 avril 2020
Quality products
4/5
27 avril 2020
I appreciated receiving a questionnaire to ensure that the ordered product is compliant.
5/5
27 avril 2020
I called because during this particular period we are going through I was not sure about the process and I was also unsure about my dimensions. Just a jumping mat to repurchase. I had a very pleasant advisor who was able to answer and guide me. The package arrived and 30 minutes later it was set up..thank you for this pleasant service and the speed of the deadlines. I will come back to you as soon as needed especially since it is a French company..thank you
5/5
27 avril 2020
Fast, very correct packaging, quick response if questions
5/5
27 avril 2020
Always very good quality material. A bit expensive but lasts over time.
4/5
27 avril 2020
Professional team, attentive to the customer. Product received well packaged and of quite good quality.
5/5
27 avril 2020
Fast delivery despite the Covid 19 crisis! The net has not yet been replaced; the attachment system under the platform is a bit different from the original net! We hope that the installation will be just as simple! Best regards
5/5
27 avril 2020
Product conforms to the description.
4/5
27 avril 2020
Quality customer service. Nothing to report.
5/5
27 avril 2020
Good service and deadline respected
5/5
27 avril 2020
I am happy because you are even careful when ordering 2 different products for different trampoline sizes! Very good team
5/5
27 avril 2020
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4/5
27 avril 2020
very good
5/5
27 avril 2020
Perfect
5/5
27 avril 2020
Nothing to say; everything went well
5/5
27 avril 2020
Slightly longer delay than initially planned but delivery was well organized during this particular period
5/5
26 avril 2020
Product meets my expectations, of good quality.
5/5
26 avril 2020
very good, order conforms to the description on the internet, of high quality, received on time.
5/5
26 avril 2020
Always very good service, fast and efficient. Spare parts are easy to order to refurbish a trampoline purchased from France Trampoline.
5/5
25 avril 2020
A bit slow but given the period we are lenient...
5/5
24 avril 2020
Very good product, great customer service, fast delivery
5/5
24 avril 2020
good
5/5
24 avril 2020
Very professional in meeting our expectations. Very sturdy trampoline, allows for very good jump quality for athletes
5/5
24 avril 2020
Very good service. Super quality and fast delivery. A brand new trampoline. Thank you
5/5
24 avril 2020
very serious, recommend spare parts are always available, very professional, respects delivery deadlines
5/5
24 avril 2020
Nothing to report. Perfect.
5/5
24 avril 2020
Super fast delivery despite the current health situation
4/5
24 avril 2020
Speed and efficiency of delivery, product meets our expectations
5/5
23 avril 2020
Despite the lockdown and the closure of parcel collection points, my order arrived at home without additional charges!!
5/5
23 avril 2020
After a preliminary phone call for information, order placed and arrived quite quickly despite the confinement. Intelligent delivery method, and friendly delivery person.
5/5
23 avril 2020
Very good
5/5
23 avril 2020
Very pleasant person on the phone, small initial problem, but resolved. Very happy with the ordered product.
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