Avis clients France Trampoline

4.7 /5
21486 avis clients
5/5
May 25, 2020
Very good service, I was surprised that they called me after my order to make sure I hadn't made a mistake. Thank you again
5/5
May 25, 2020
A very good after-sales service
5/5
May 25, 2020
Very satisfied
2/5
May 25, 2020
Hello, Delivery was perfect. Product quality: Disappointed, the net is much thinner than the one we bought in 2012, the design of the net has regressed, the old one was much more finished and much sturdier but the most alarming thing is the strap fixings which for some broke within the first 24 hours when jumping on the trampoline, they do not hold, the fixing of 20212 was far superior in efficiency and quality. VERY disappointed.. The opening is very narrow, it is really not easy to get out, it is very poorly designed. I am very surprised because in 2012 the net was impeccable, it lasted 8 years without being disassembled even once. I do not understand your new policy, what is the objective that the net does not hold and that we buy one quickly, I do not understand, I who have been advertising for you since 2012???? I will have to replace all the plastic hooks that attach to the springs, I recovered the old ones from the old net but it is not very professional on your part. If you want quality, you buy French but unfortunately that is no longer the case. If you have any questions, I remain available.
Réponse de France Trampoline - April 10, 2020
Hello, and first of all thank you for taking the time to leave us this detailed comment. Regarding the new zip opening, we had to adapt our products to the new safety standards in force which now prohibit
5/5
May 25, 2020
Very good responsiveness following a problem with the trampoline cover
4/5
May 25, 2020
Zip line meets expectations and is of good quality. It makes my daughters happy. The instructions are quite complete but there is one important detail missing in my opinion: what do we do with the return of the line once we go around the tree? Should we cut the remaining length? I opted for a loop to pass the line back through the clamps towards the arrival tree.
5/5
May 25, 2020
Fast delivery, product as described and easy to assemble and especially of good quality. Thank you
5/5
May 25, 2020
Very good quality, we are satisfied with our purchase and the quality of service.
5/5
May 25, 2020
We are very happy with our product purchased from France trampoline, it is 9 years old and impeccable!!! It is a French product of very very good quality
5/5
May 25, 2020
Perfect
5/5
May 25, 2020
good advice, fast shipping, great
5/5
May 25, 2020
Very satisfied with my purchase. And the after-sales service is really good as well. I have absolutely nothing to say because the team is very responsive. Fast delivery.
4/5
May 25, 2020
Very good
5/5
May 25, 2020
Perfect
5/5
May 25, 2020
Excellent
5/5
May 24, 2020
Excellent customer service.
4/5
May 24, 2020
Easy order. Delivered without hassle. Compliant products.
5/5
May 24, 2020
Top
5/5
May 24, 2020
Product conforms, perfect for children. Very good quality.
4/5
May 24, 2020
GOOD QUALITY MATERIAL... PRICE ACCORDINGLY!
5/5
May 24, 2020
Product with good value for money, practical and easy to assemble.
5/5
May 24, 2020
Very good quality price
5/5
May 24, 2020
Good quality, fast delivery and easy to assemble
5/5
May 24, 2020
Easy to install, we have a blast, parents and children. Thank you
5/5
May 24, 2020
Splendid! Thank you very much.
5/5
May 24, 2020
Product conforms to the order, fast delivery, quality to be evaluated over time
5/5
May 24, 2020
Product faithful to the description
5/5
May 24, 2020
Very good product well advised during the order validation. Impeccable delivery.
5/5
May 12, 2020
Very responsive, very competent, customer service immediately answered my questions. The order arrived quickly despite the confinement. One package was missing and it was resolved without delay.
5/5
May 7, 2020
We were satisfied with the information before placing the order and the delivery was made on time considering the confinement period
4/5
May 6, 2020
Some products are misclassified on the site.
5/5
May 3, 2020
Fast delivery even in times of crisis.
5/5
May 2, 2020
Product compliant, very good follow-up. Fast shipping.
5/5
May 2, 2020
Order arrived quickly and product correct according to my expectations.
5/5
May 2, 2020
High quality service: the people at the call center are very professional, attentive and very welcoming. The provided material was compliant. A slight delay in delivery and transport costs consequently refunded, appreciated commercial gesture. In short, nothing to complain about, perfect!
4/5
May 2, 2020
Quality service and callback to check in, perfect delivery and very nice quality trampoline.
5/5
May 1, 2020
Receipt of the trampoline net as per the order
5/5
May 1, 2020
Great, it rocks!
4/5
May 1, 2020
Good advice, friendly. Products matching my expectations.
5/5
May 1, 2020
Nothing to say! Telephone reception and advice at the 'TOP'. Delivery on time, 'negotiated' price quickly... maybe too much?? Very professional carrier (or chain of carriers) until delivery in the garden!! BRAVO No damaged packages Complete packages Assembly instructions complete except for the use of the jumping mat protection I suppose.
5/5
May 1, 2020
Quality product and in accordance with the order. Very short delivery times despite the confinement. I am very satisfied with the service.
5/5
May 1, 2020
Perfect advice and timely delivery despite covid
5/5
May 1, 2020
A professional team that contacted me before sending my order to confirm that there was no error on the size of the model ordered. This avoided a return and wasted time.
5/5
May 1, 2020
Very good
5/5
May 1, 2020
Replacement of the fabric for 48 springs of our trampoline after 8 years outside without protection. Very good quality material. Fast delivery despite the confinement.
5/5
May 1, 2020
Very professional
5/5
May 1, 2020
THE RIGHT NET!
5/5
May 1, 2020
Perfect
5/5
May 1, 2020
+ : Modern and stylish weight bags. Well suited for a trampoline. Hermetic. Small issue encountered with the handle that tore -> The very professional and responsive customer service graciously sent me a replacement - : Opening a bit small for filling with sand.
5/5
May 1, 2020
Of very very good quality........ I am super satisfied and my grandson even more 😁😁😁
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